Ramayana Resort & Spa

Apart from the renovation work in progress, the staff were very friendly, breakfast buffet was excellent and the bed was pretty comfy. Loud noises from the bar until midnight but overall had a good stay. Shops are within walking distance. 24 hour mart just in front of the hotel.

This Hotel is in a central location, close to shopping and the beach. The buffet breakfast is outstanding. The best I have ever had in Bali. There are lots of choices and the service is first class. There is a great sports bar right near the lobby with 3 big screens. The only let down was the very loud music across the street that goes quite late and kept me awake. If you get a street side room be aware. Hand towels in the bathroom would be a bonus too...and some conditioner. There are renovations happening for the better of the Hotel for awhile so there is only one medium size pool for use at the moment.

Pros - The location is in the center of everything. Restaurants, shops, art market and famous Kuta Beach are just stone throw away. Breakfast in buffet style with wide selection. Double bed is big and comfy. Cons - We booked inter-connecting room. The rooms are outdated and definitely require refurbishment. There are stains on ceiling and walls, and guess due to its wood decor elements, both rooms have moldy smell . Bathroom is not as shown in picture. One room has low water pressure and what make it worst was the hot water only run for about 10 minutes. After that, no hot water for both rooms. The next day, the hotel has no water supply for a good couple of hours, right after we returned happily from the swimming pool expecting a good shower.

Excellent hotel.staff are very friendly and very helpful.the breakfast is exceptional.Pool area is good and the hotel is in the heart of everything

Pros ...location fanstastic...food excellent Cons...little bit expensive and construction going on so not getting full use of hotel and its also pretty loud at times

Currently hotel renovation going on so no main pool and no kids pool. Club at the 1st floor playing loud music untill mid night everyday. Forget about quiet Bali vacation.

The staff are amazing and the room very clean and comfy!!! However it was very disappointing that the main pool was being jackhammer apart. So no lovely swim up bar and the noise was really bad...

Food and service and location is fantastic. ..bad things...the aircons could be better the pillows could be softer and while renovations are going on it should be a lot cheaper

I went on 10th Mar'18..for my honeymoon..really liked the hotel..also the decorations done in the room..good breakfast and very clean rooms..all in all very nice stay with beach just 2 mins walk..

Its a nice hotel in Kuta area. The rooms are big and clean. The staff is overall nice. Our interaction with Ayu at reservation desk was quite pleasing. The restaurant staff needs to be trained a bit more. The food during breakfast would finish and no one would pay attention If you bring it to their notice they would take a long time to replenish the stock. Eg the idlis had finished. When I told them, they took 15 mins to bring fresh idli as they had to steam them. There was none prepared already. Its not that i came last minute for the breakfast. It was around 9.45 am The pool is under renovation so only a small pool is operational for time being.

Renovation - won't be completed until OCT 2018!! Noisy from 8 a.m. until about 7.30 p.m. not good if you want to chill in your room, watch a movie, etc. Do not take room 627 which is next door to the construction! Second pool is closed. Restaurant and housekeeping staff are brilliant (Ratna, Bogart, Dini) - spa staff at resort terrible not professional or welcoming- hairdresser Daniel shocking does not listen - can't cut hair, stay away! Spa treatments overpriced and building itself in need of refurbishment - old, dingy, mouldy ceilings. Location - brilliant - walking distance to great restaurants, shopping both shopping centers and markets and 24/7 shops for bits and pieces. Food - breakfast buffet very good with choice and small changes made every day. Room - very spacious (deluxe) choose garden view desperately needs to be refurbished. Fridge decent size fits fullsize bottles Pool - ok Manager Heykal very supportive and trying hard to make improvements at the resort.

Staffs are friendly. Facilities ( swimming pools) seem to be good, but don’t have opportunities to utilize it, as we bring along our 2 years old boy. Room is big and clean, except the cleaner only provide us 2 sets of toothbrush and toothpaste for our 4 night stay there. Hence we brush our teeth without toothpaste for 2 days ( only a small tube of toothpaste was given) . The housekeeping Should be more considerate .the free morning breakfast not many varieties, a disappointment, given a four stars hotel, but dinner at the hotel restaurant is good, price is reasonable with good cooking. A turn off to me, no air con in the restaurant, an open concept ..perspiring while eating my dinner, not a good experience even the food is nice

Great hotel, staff are awesome, restaurants some of the best value in Kuta. The only issue with the Ramayana is the bar over the road that has a band playing until very late in the night. The hotel staff do all they can to help, but some things can't be fixed.. Recommended for those who like late nights themselves, or wait till the new rooms are completed away from Jl. Kartika Plaza which should be a lot quieter.

Convenient place located in a great spot in kuta just a few Minutes walk from the beach. The heart of where all the shopping and great restaraunts are. Very nice pool facilities and nice bar and restaraunts inside the property also. Staff are extremely friendly and helpful. Recommended this place

Nice environment and super love it

The staff (especially the ladies) they are have stunning customer service Well done ladies!! Xoxo

Awesome Can't wait till new buildings finish

Overall is good, just breakfast need to improve to more choosing.

I love Ramayana so caring and warm

I had been looking forward to staying here for months but only stayed 1 night instead of the 6 I had paid for. My first room was on the street side of the hotel and was directly above the sports bar and all it's air con units plus the cooler unit for my room was on the balcony making it very cramped. I ask to be moved to the pool side of the hotel which they did no problem but it was worse than the other room. The view was of the building site as there was a lot of work going on, plus there was an overpowering smell of diesel, I like to sit on the balcony and read but there was no chance of that happening, even with the balcony door closed I could still smell the diesel fumes. A couple of positive points were the good breakfast in the pleasant surroundings of the Gabah restaurant and the lovely staff who really did try to make it a better experience for everyone. Unfortunately the negative points far outweighed the positives. I also found it to be much more expensive for food and drinks than in other hotels I have stayed at in Bali. I really wish I'd known about the extensive building work going on before I went so I had the chance to change hotels without losing nearly £300