Randholee Resort & Spa in Kandy - Room Deals, Photos & Reviews
Randholee Resort & Spa
Randholee Resort & Spa
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Swimming pool Randholee Resort & Spa
Swimming pool
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Swimming pool Randholee Resort & Spa
Swimming pool
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Very good
Location
7.9
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Randholee Resort & Spa

Very good location
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Very good
From 110 reviewsSee what guests said
7.8
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

Room choices
7.7
Very good
Room comfort & quality
Deluxe Room with Mountain View
Deluxe Room with Mountain View
...
  • Mountain view
  • 30 m²/323 ft²
  • 1 double bed
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Standard
Standard
...
  • Garden view
  • 30 m²/323 ft²
  • 1 double bed
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Super Deluxe
Super Deluxe
...
  • Mountain view
  • 250 m²/2691 ft²
  • 1 double bed
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Standard Triple
Standard Triple
...
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    Standard Single Mountain View
    Standard Single Mountain View
    ...
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      Standard Triple Mountain View
      Standard Triple Mountain View
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        Deluxe Single
        Deluxe Single
        ...
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          Superdeluxe Room
          Superdeluxe Room
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            Standard Single
            Standard Single
            ...
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              Deluxe With View Single
              Deluxe With View Single
              ...
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                More about Randholee Resort & Spa

                More about Randholee Resort & Spa

                "Beautiful view and great gym onsite!"

                Reviewed January 9, 2017

                Zhen from Singapore

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                Couple

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

                "Very Good Place"

                Poojitha from Sri Lanka

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                Couple
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (110)Booking.com Reviews (218)
                7.8
                Read reviews from:
                Cleanliness8.2
                Facilities7.7
                Location7.9
                Room comfort and quality7.7
                Service8.1
                Value for money7.7
                Provided by verified guests of Agoda
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                Room type
                Standard
                Deluxe Room with Mountain View
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                Showing 99 verified guest comments
                12345
                6.4
                Good
                Nicky from United Kingdom
                Couple
                Deluxe Room with Mountain View
                Stayed 1 night in January 2018
                Nice hotel but questionable management”
                We stayed at Randholee for 1 night. The hotel is clean and in a beautiful setting. The gym was spacious and well equipped. But how wrong can things go when staying for just 1 night....The main reason for our complaint was the wifi in room 101 did not work at all. I couldnt even check my emails. This was one of the services included in our room rate and so I rightly complained to the management. I felt insulted when he offered me just £3 off an £80 room rate! Worse yet, on check out we had booked transport to take us to the train station. The transport never arrived and so we lugged our heavy bags up the steep hill to the main road to fix the problem ourselves. The management was fully aware of the issue and failed to react quick enough. The receptionist simply said 'the tuktuk is coming' - well he never arrived and if it was up to them we would have missed our train. VERY POOR MANAGEMENT.
                Reviewed January 19, 2018
                10.0
                Exceptional
                Roxana from Romania
                Couple
                Deluxe Room with Mountain View
                Stayed 2 nights in January 2018
                Very nice”
                Very nice room, nice view, the staff are friend, perfect for Kandy
                Reviewed January 15, 2018
                6.0
                Rudyanto from Indonesia
                Group
                Standard
                Stayed 2 nights in July 2017
                cleanest issue”
                one of our room toilet is full of bugs everywhere, the management must pay attention to the cleanest of the toilet. the pool is not really clean, regular maintenance is needed. the good thing is the view of the pool.
                Reviewed August 07, 2017
                7.2
                Very good
                Eleena from Singapore
                Family with young children
                Deluxe Room with Mountain View
                Stayed 2 nights in July 2017
                Tired old hotel with a lovely view”
                The hotel is located far up in the hills, and has a lovely view. It has probably seen better days. The furnishings need better maintenance. A lot of stuff are worn out (noisy fans, loose fittings in toilet and room). We had dinner in the restaurant. Food quality was average, so was not worth the price.
                Reviewed July 18, 2017
                8.8
                Excellent
                Dan from United Kingdom
                Couple
                Deluxe Room with Mountain View
                Stayed 4 nights in March 2017
                Lovely hotel with a stunning view! ”
                Lovely resort hotel with stunning views and a clean infinity pool. Almost at the top of a hill so about 15/20 mins tuk tuk from town but this is what you want! We paid for the landscape view and was so worth it, sweeping landscapes and perfect balcony to watch the crazy Sri Lankan weather/night storms/sunsets. Big, clean rooms. Ample staff. Spa and gym on site and their food is good - al la carte better than breakfast buffet though (we ate in a couple of different places in Kandy and found you could pay more for less quality/freshness). On reflection, we did think £80p/n excluding breakfast was abit much though- we were unaware of this so when our first morning generated a £20 bill for 2 omelettes, some cereal and fruit it seemed rather annoying! given the room price I think this could've been included. Would still recommend it though!
                Reviewed April 06, 2017
                10.0
                Exceptional
                Pamela from United States
                Solo traveler
                Standard
                Stayed 2 nights in April 2017
                Impromptu Adventure ”
                Arrived from Colombo after 10pm and staff was waiting for us with smiles. Despite the kitchen being closed for the night the staff prepared a quick sandwich for us knowing that after the long ride we were starving. The room was clean and accommodating to our needs. The next morning we had breakfast outside near the pool with the most spectacular view ever. It was the hotels 10th anniversary and the owner invited us to join her as her guest! After such great hospitality we added two more nights to our adventure! Best decision ever...💗
                Reviewed April 05, 2017
                10.0
                Exceptional
                Hannah from United Kingdom
                Couple
                Deluxe Room with Mountain View
                Stayed 3 nights in March 2017
                Best staff ever! ”
                We thoroughly enjoyed our stay at this hotel and we wish we'd booked it for longer! We were fortunate enough to stay when it was extremely quiet (although it would be unfair to assume that this was a factor) and the staff could not do enough for us. On arrival we were given a cold towel that had been chilled and smelt lovely (excellent attention to detail) and a fresh mixed fruit juice that was lovely. The check in was swift and pleasant and our bags taken to our room. I loved the Sri Lankan decor in the room and bathroom (with nice toiletries) and the view was spectacular. The food was so good that eating there for 3 nights was more of a pleasure than a chore and again, the staff were incredibly attentive. The cocktails were also well made and potent! All for a very reasonable price indeed. We were lucky enough to have a table arranged for us outside which was beyond amazing! The gym was also very well equipped and the staff even spotted my boyfriend which he loved! We'll be back
                Reviewed April 02, 2017
                4.0
                Roshini from Singapore
                Couple
                Standard
                Stayed 1 night in February 2017
                Old and foul smelling rooms”
                limited parking, outdated rooms which smell very unpleasant, service staff take close to an hour to bring a towel and ironing board and room floor is dusty. All in all, do not waste your money on this place. the view from the pool overlooking the mountain is beautiful but definitely you can get this at an alternative hotel in kandy.
                Reviewed February 12, 2017
                9.6
                Exceptional
                Gustaf from Sweden
                Couple
                Standard
                Stayed 2 nights in December 2016
                Great place to relax and enjoy the splendid view over mountains”
                Great place to stay. Friendly staff and a view that is something extraordinary. The pool area is very relaxing with a lot of birds to watch. A bit of a drive from the city centre but not more than 10 min with TukTuk.
                Reviewed January 15, 2017
                8.0
                Excellent
                Zhen from Singapore
                Couple
                Deluxe Room with Mountain View
                Stayed 1 night in January 2017
                Beautiful view”
                Beautiful view and great gym onsite!
                Reviewed January 09, 2017
                10.0
                Exceptional
                Poojitha from Sri Lanka
                Couple
                Standard
                Stayed 2 nights in November 2016
                Very Good”
                Very Good Place
                Reviewed November 10, 2016
                8.8
                Excellent
                Imdhah from Maldives
                Group
                Standard
                Stayed 2 nights in July 2016
                Amazing stay ! ”
                Love this hotel for its location, its breath taking views and AMAZING staff. Will recommend to everyone and will definitely book again.
                Reviewed August 23, 2016
                10.0
                Exceptional
                Nalin from Sri Lanka
                Family with young children
                Deluxe Room with Mountain View
                Stayed 1 night in March 2016
                Excellent service/ value for money”
                Great service (very quick), facility and rooms. We stayed in room 541/542 and had the best views of Kandy. Only suggestion for improvement: Room service menu does not offer tea/ coffee. instead tea bags and instant coffee packets are provided in rooms for guests to brew their own. It would really add to the class of the hotel if, given the location in hill country, the hotel were able to serve a good cup of tea/ coffee to guests.
                Reviewed April 01, 2016
                10.0
                Exceptional
                Yasoda from Sri Lanka
                Couple
                Deluxe Room with Mountain View
                Stayed 2 nights in December 2015
                One of the best hotel in Sri Lanka ”
                Prompt service , efficiency ,attentiveness , courtesy,
                I would like to give special thanks to Mr Manoj for his help on our first day after long distress journey from another city who made very good impression of the hotel and made us feel as though we are in our home .We are SIngaporean tourist and need to inform the management to give special recognition of his service and u need more staff like him to boost the hotel repetition. Mr Manjo thanks again from the bottom of our heart for all the help u rendered to us and we will encourage others from here to visit the hotel and we ourself will visit the hotel forever if we come to kandy . And also special thanks to all the staff who made our stay pleasant from day one till we checked out not leaving the restaurant staff who humble to all our requests and meeting are satisfaction .Randholee Resort staffs keep up your good work 😃
                Reviewed December 09, 2015
                9.0
                Exceptional
                Deshapriya from Sri Lanka
                Family with young children
                Deluxe Room with Mountain View
                Stayed 1 night in July 2015
                Good Hotel”
                location staff food
                Very good
                Reviewed August 03, 2015
                8.7
                Excellent
                Arsalan from Pakistan
                Couple
                Deluxe Room with Mountain View
                Stayed 1 night in December 2014
                Good Choice”
                Mountain View, SPA, Room size
                Reviewed January 18, 2015
                10.0
                Exceptional
                Narmda from United Kingdom
                Family with teens
                Deluxe Room with Mountain View
                Stayed 3 nights in June 2014
                Excellent”
                Location, Views, service
                Excellent with breathtaking views, good friendly service.
                Reviewed June 30, 2014
                8.7
                Excellent
                Nur from New Zealand
                Couple
                Standard
                Stayed 2 nights in May 2014
                Good if interested in temple and dancing”
                temple, dance and view from hotel
                its not a resort in he true sense of the word., but a hotel.
                Reviewed May 24, 2014
                7.7
                Very good
                lalith from Sri Lanka
                Family with young children
                Standard
                Stayed 1 night in April 2014
                good stay in quite set up”
                nice location and quite surrounding+ good sports facility
                it was a good stay.... still i feel price is too high for place like this.. even for mountain view side they charge extra that is not so good. but very nice place to relax and do your own work .. i enjoyed playing squash and there is very helpful guy to play with you squash badminton etc
                Reviewed May 04, 2014
                8.7
                Excellent
                sharafulla from Maldives
                Family with young children
                Deluxe Room with Mountain View
                Stayed 3 nights in December 2013
                attentive staff, cares for their guests.”
                pool, friendly staff, food
                it is a beautiful place. the pool and other areas are clean. for city tours they arranged a friendly driver Mr Nalin. As Kandy is a small town, do check Nuwara Eliya as well, long journey though but worth the time. Much appreciate the service as hotel staff are attentive and friendly from arranging tours to other activities, like the spa.
                Reviewed December 15, 2013
                12345
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