Ratana Hotel
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7.7
Very good
6.7% this month
/10
(864 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location - 950 meters from city center
Popular neighborhood
Parking
FREE
  • Wat Phan Tao1.63 km
  • Wat Chiang Man1.66 km
  • Wat Chedi Luang1.7 km
  • Wat Srisuphan2.2 km
  • Wat Phra Singh2.25 km
  • Wat Lok Molee2.4 km
  • Wat Suan Dok3.75 km
  • Wat Umong5.39 km
  • Doi Suthep Temple8.8 km
  • Doi Suthep12.53 km
  • Free Wi-Fi

    Ratana Hotel

    3/5 Charoen Prathet Rd, Soi 2, Chang Klan, Amphoe Mueang, Chiangmai, Night Bazaar, Chiang Mai, Thailand, 50100 - See map

    Don't miss out!

    3 travelers have booked today.

    "Nice stay and great location!"
    Angela - December 6, 2018
    Exceptional reputation
    Recommended by 86% of guests
    Very good cleanliness
    7.8 rating for cleanliness
    Very good service
    7.6 rating for service
    Good facilities on premise
    6.9 facilities on premise
    • Airport transfer

    • Located in heart of Chiang Mai

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Value for money7.9
    Location rating8.2
    Nearest airportChiang Mai International Airport (CNX)
    Distance to airport4.2 km

    Rooms available at Ratana Hotel

    Deluxe Room Twin
    Deluxe Room Twin
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Room Twin
    Superior Room Twin
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Room Double
    Superior Room Double
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Room Twin
    Standard Room Twin
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Deluxe Room Double
    Deluxe Room Double
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Room Double
    Standard Room Double
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices
    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
      Enter dates to see prices
      Twin/Double room - De Luxe
      Twin/Double room - De Luxe
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Ratana Hotel?

        Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Ratana Hotel?

        Ratana Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of THB 500. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ratana Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests.

        What is the smoking policy at Ratana Hotel?

        Ratana Hotel does permit smoking in some areas and is not 100% smoke-free.

        SEE MAP
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        What people love about Ratana Hotel

        • 8.0
          Very good
          Location

          "Advantages are good location close to shopping, night market, restaurants and entertainments."

          Htain

          |

          January 2, 2019

        • 8.0
          Very good
          Staff 

          "Value for the money and service from the your desk is excellent with great customer care."

          Htain

          |

          January 2, 2019

        • 9.2
          Exceptional
          Location

          "Location is great and near a few nightly markets in addition to the Sunday Street Market."

          Cindy

          |

          September 25, 2018

        Property ranking|Compared to 6,883 Chiang Mai properties
        See all rankings
        Room size
        27 sqm.
        Location score
        8.2/10
        Review score - United States
        8.0/10
        Value for money score
        7.9/10
        Bigger than
        94
        %
        of Chiang Mai properties
        Better than
        92
        %
        of Chiang Mai properties
        Better than
        92
        %
        of Chiang Mai properties
        Better than
        89
        %
        of Chiang Mai properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        More about Ratana Hotel

        More about Ratana Hotel

        7.2
        Very good

        "The hotel is conveniently located near the night markets wit..."

        Andrea

        |

        January 4, 2018

        Description

        Show less

        Most talked about facilities

        Housekeeping
        10 mentions
        Breakfast
        7 mentions
        Swimming Pool
        3 mentions
        Food & Dining
        1 mention

        What they offer

        9.2
        Exceptional

        "The room has your basics (stand up shower, tv, water kettle,..."

        Cindy

        |

        September 25, 2018

        View all reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        American

        Restaurants on site

        Restaurant
        Cuisine:American, Chinese
        Menu:A-la-carte

        Nearby restaurants

        Thai cuisine
        Thai cuisine
        La-own Restaurant
        90 m Thai
        Elegant Lanna Boutique & Restaurant
        90 m Thai
        Family Food
        140 m Thai
        American cuisine
        American cuisine
        Cafe De la Wine
        90 m American, Thai
        Ploen Ruedee Night Market
        230 m American, Asian, European
        The Duke's
        410 m American, Bar, European
        Asian cuisine
        Asian cuisine
        Blue Bat Beer B-Q
        100 m Asian, European, Thai
        Kiat Seng Restaurant
        170 m Asian, Chinese, Singaporean
        Pho Anh 2
        180 m Asian, Vegetarian, Vietnamese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Ratana Hotel from real guests

        Overall rating
        7.7
        Very good
        From 864 reviews
        Provided by verified guests of
        Agoda Reviews (472)Booking.com Reviews (392)
        Rating via Agoda7.7
        /
        10
        Very good
        6.7% this month
        Cleanliness7.8
        Facilities6.9
        Location8.2
        Service7.6
        Value for money7.9
        High score for Chiang Mai
        Rating
        9+ Exceptional (58)
        8-9 Excellent (39)
        7-8 Very Good (40)
        6-7 Good (27)
        <6 Below Expectation (43)
        Time of the year
        Mar - May (21)
        Jun - Aug (35)
        Sep - Nov (75)
        Dec - Feb (76)
        All guests (472)
        All room types
        All languages

        Show reviews that mention 

        Showing 207 verified guest comments
        12345
        9.6
        Exceptional
        russell from Australia
        Solo traveler
        Standard Room Twin
        Stayed 7 nights in June 2019

        Everything you need”

        2 minute walk to gay bars and 10pm show, 4 minutes to night market, McDonalds, pizza hut, hungry jacks....etc. Try the airconditioned buses...1..2..3..4..@ 20baht you can see alot in comfort.....bus stop is just around the corner...outside a Wat.

        Reviewed June 18, 2019

        Dear Mr. Russell, Thank you for taking your time to provide your valuable feedback relating to your stay with us. We are glad to hear that you enjoyed a comfortable stay with us. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

        Responded June 27, 2019
        Ratana Hotel
        10.0
        Exceptional
        Gary from Australia
        Couple
        Standard Room Twin
        Stayed 3 nights in June 2019

        ChiangMai”

        good clean hotel , a lift would be good

        Reviewed July 01, 2019

        Dear Mr. Gary, We very much appreciate your comments regarding your stay at our hotel. We are glad to hear that you enjoyed a comfortable stay with us. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

        Responded July 08, 2019
        Ratana Hotel
        6.8
        Good
        Juz from Singapore
        Couple
        Superior Room Double
        Stayed 1 night in May 2019

        Pleasant stay”

        Only stayed a night there. Clean and spacious room. Every thing in the room works. It is a hotel, expected some basic toiletries like disposable toothbrush and shower cap but it didn't provide. There are car parking lots behind the hotel which belong to the hotel. Overall, a pleasant stay.

        Reviewed May 21, 2019

        Dear Mr. Juz, Thank you for taking your time to provide your valuable feedback relating to your stay with us. We are sincerely apologized that your experience did not meet your expectations in some points. Your feedback is very valuable and help us continuously improve standard of facilities and services offered to all our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

        Responded May 22, 2019
        Ratana Hotel
        6.4
        Good
        Lyda from Cambodia
        Group
        Standard Room Twin
        Stayed 2 nights in May 2019

        Clean hotel and very good staffs”

        I love the staffs, they always welcome to assist. Help to book songthew and find cheap one for me. No elevator , hard to carry big luggage on high floor. I stayed 2 nights with 8 rooms . Second night most of rooms have someone knock the door and try to open, but we didn’t see anyone. It happened around 2-3am.

        Reviewed May 17, 2019

        Dear Ms. Lyda, Thank you for taking your time to provide your valuable feedback relating to your stay with us. We apologize for any inconvenience that you encountered during your stay. We will be looking into each point for improving standard of facilities and services. Your helpful comments are much appreciated and we look forward to having an opportunity to better serve you in the near future.

        Responded May 22, 2019
        Ratana Hotel
        9.2
        Exceptional
        mark from United Kingdom
        Solo traveler
        Deluxe Room Double
        Stayed 7 nights in April 2019

        Exceptional”

        found this hotel great .the staff and cleaning girls were pleasant though english is not good but thats the same all over chiang mai.glad room was ok coz in mid 40s everyday and mid 30s at night and was under the air con for long periods

        Reviewed May 06, 2019

        Dear Mr. Mark, We very much appreciate your comments regarding your stay at our hotel. We are glad to hear that you enjoyed a comfortable stay with us. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

        Responded May 13, 2019
        Ratana Hotel
        8.4
        Excellent
        Robert from Australia
        Group
        Standard Room Twin
        Stayed 6 nights in February 2019

        Great Location - basic, but comfortable rooms”

        The best aspect is location - Ratana is very near the Night Bazaar and many food court options. We had 3 rooms with windows facing an internal courtyard. They didn't have fridges, but the shower was good and the safe worked well. The beds were comfortable and clean. The pool is well maintained, but very cold at this time of year. Breakfast lacks interest and variety, and the coffee machines were always needing attention. The staff were OK, but English proficiency is sometimes a problem.

        Reviewed February 12, 2019

        Dear Mr. Robert, Thank you for taking your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some points. We will be looking into each point that you have made. Your helpful comments are much appreciated and will help us to continually improve the standard of facilities and services offered to all our guests.

        Responded February 14, 2019
        Ratana Hotel
        9.2
        Exceptional
        Cindy from Canada
        Group
        Standard Room Twin
        Stayed 4 nights in September 2018

        Great value for the money spent”

        Location is great and near a few nightly markets in addition to the Sunday Street Market. The closest supermarket (Big C) is about an 8 minute walk for all the things you can't find at the smaller markets. The room has your basics (stand up shower, tv, water kettle, safe) and a pool on the first floor. Note that there is no elevator so you'll have to carry any luggage up the stairs (only three floors).

        Reviewed September 25, 2018

        Dear Ms. Cindy, We very much appreciate your comments regarding your stay at our hotel. Your feedback will serve as an encouragement to continuously improve the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future.

        Responded September 26, 2018
        Ratana Hotel
        5.6
        Stephen from Thailand
        Couple
        Superior Room Double
        Stayed 1 night in March 2019

        Disappointing”

        Cockroaches, no hot water, woken by TV and music played by the staff preparing breakfast at 5:00 a.m. We have stayed in cheaper hotels, in Chiang Mai, with a better location and none of the issues of this hotel. Would never return.

        Reviewed March 30, 2019

        Dear Mr. Stephen, Thank you for taking your time to provide your valuable feedback relating to your stay with us. We apologize for any inconvenience that you encountered during your stay. We are sincerely concerned and apologize again that we fell short on your expectations. We will be looking into each point that you have made. Your helpful comments are much appreciated and help us continuously improve standard of facilities and services offered to all our guests.

        Responded April 02, 2019
        Ratana Hotel
        7.2
        Very good
        David from United States
        Solo traveler
        Standard Room Double
        Stayed 1 night in February 2019

        Only good with lower prices”

        I've stayed there several times - some rooms are good and others not. The prices fluctuate often. I think its a 800b hotel. When I see that or lower I'm interested, but for more money there are better choices of hotels nearby.

        Reviewed March 20, 2019

        Dear Mr. David, Thank you for taking your time to provide your valuable feedback relating to your stay with us. Your helpful comments are much appreciated and help us continuously improve standard of facilities and services offered to all our guests.

        Responded March 22, 2019
        Ratana Hotel
        7.6
        Very good
        NORSA from Canada
        Group
        Standard Room Twin
        Stayed 4 nights in February 2019

        Good Location at Night Bazaar ”

        Excellent location at Night Bazaar. Although renovation had been done, old structure was still there (no elevator). We stayed there for 4 nights. In 1st night, ice cubes from air conditioning dropped on me. We moved to another room. The bathroom was filled with sewer smell. I almost lost my voice in the morning (inhaling too much bad egg smell whole night). We requested to switch another room. The receptionist, Mint, was rude to tell us that there was a room with balcony available. She needed to charge us THB 200 per night for the "upgrade". Our original booking was with 2 beds & the room with balcony was with 1 double bed only. It was a downgrade to us! After Mint had acknowledged the problems of 2 rooms, she was dared to impose a surcharge on us!!! Another part-time receptionist helped us to phone the Manager. The Manager waived the surcharge. Generally speaking, most of the staff were friendly & helpful. Mint had damaged the image & reputation of the hotel!!

        Reviewed March 19, 2019

        Dear Mr. Norsa, Thank you for taking your time to provide your valuable feedback relating to your stay with us. We are sincerely apologized that your experience did not meet your expectations and apologized for any inconvenience during stay with us. Your feedback is very valuable to us. Please rest assured that we are taking the appropriate to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

        Responded March 20, 2019
        Ratana Hotel
        8.8
        Excellent
        Peter from Thailand
        Business traveler
        Standard Room Double
        Stayed 1 night in September 2018

        Location”

        Fairly new place and money spent on interior. Perfect bed, tiny shower with no place to hang a towel and the entire building with paper walls allowing eavesdropping left and right but certainly worth the money. If you are claustrophobic you might want to know that some rooms windows are facing another rooms windows with something like one metre between. Will be back ;-)

        Reviewed September 04, 2018

        Dear Mr. Peter, Thank you for taking your time to provide your valuable feedback relating to your stay with us. We are sincerely apologized that your experience did not meet your expectations. Your helpful comments are much appreciated and help us continuously improve standard services offered to all our guests. We are looking forward to having an opportunity to better serve you in the near future.

        Responded September 05, 2018
        Ratana Hotel
        6.8
        Good
        Kirstie
        Couple
        Superior Room Double
        Stayed 5 nights in January 2019

        Good Location”

        Good location within walking distance of the Old City & the river. Room was a nice size & easily accessible within the property. Unfortunately, it looked as if there was small amounts of mold growing in the shower grout and we noticed aphid like bugs crawling over the nightstand and in a coffee cup that we had left upright after tea. Based on location, would stay again, but not sure it's the best value for $$$.

        Reviewed January 30, 2019

        Dear Ms. Kirstie, Thank you for taking your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some points. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

        Responded January 31, 2019
        Ratana Hotel
        8.0
        Excellent
        Htain from Myanmar
        Family with teens
        Standard Room Twin
        Stayed 4 nights in December 2018

        Value for money with great location”

        Advantages are good location close to shopping, night market, restaurants and entertainments. Value for the money and service from the your desk is excellent with great customer care. However, the front desk staff are less responsive to our expectation.

        Reviewed January 02, 2019

        Dear Mr. Htain, Thank you for taking your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some points. Your helpful comments are much appreciated and help us to continually improve the standard of services offered to all our guests. We look forward to having an opportunity to better serve you in the near future.

        Responded January 03, 2019
        Ratana Hotel
        9.6
        Exceptional
        Keith from Thailand
        Couple
        Standard Room Double
        Stayed 1 night in December 2018

        Staff was friendly and helpful. Short walk to the river and some good shoping.”

        The room was clean although the T. V. didn't work. Not the hotels problem but my wife and I are not that much into T. V. The WIFI worked so wife could use her tablet so all was well. I would stay there again.

        Reviewed December 28, 2018

        Dear Mr. Keith, We very much appreciate your comments regarding your stay at Ratana Hotel, Chiangmai. We are glad to hear that you enjoyed a comfortable stay with us. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

        Responded December 30, 2018
        Ratana Hotel
        6.8
        Good
        Ming from Malaysia
        Group
        Standard Room Twin
        Stayed 1 night in December 2018

        Clean hotel and good location”

        This hotel is situated along a busy road. Rooms are clean and not too cramped. Female staff at front desk doens't smile and argued with us regarding our double bed request. Said she upgraded our rooms but it was the same room same size. Other that this, our stay in this hotel was good.

        Reviewed December 23, 2018

        Dear Mr. Ming, Thank you for taking your time to provide your valuable feedback relating to your stay with us. We apologize for any inconvenience that you encountered during your stay. We will be looking into the point for improving standard services. Your helpful comments are much appreciated and help us continuously improve standard services offered to all our guests.

        Responded December 25, 2018
        Ratana Hotel
        7.2
        Very good
        Ming from Malaysia
        Group
        Standard Room Double
        Stayed 1 night in December 2018

        Good location with clean rooms”

        6 of us stayed here for 5 nights in total. Rooms are clean, swimming pool is small but we never got to used it as we went out the whole day every day. Breakfast was not included so can't comment on that. The massage shop beside the lobby is more expensive than other place and the owner keep pushing us for massage every day. One of the female at the front desk is quite cold and bordering on the rude side. Maybe she doesn't understand English well. A cheerful staff would have made the check-in process better. Parking is limited and our cars got stains from the water dripping from airconditioner above the parking lots. Old people will have problem going up to the rooms as there are no elevators in this hotel. Halal food street is just across the hotel. Laundry shops also very near and cost from THB30/kg no ironing.

        Reviewed December 23, 2018

        Dear Mr. Ming, Thank you for taking the time to tell us about your experience. We apologized for any inconvenience during stay with us. Your feedback is very valuable and help us to continually improve the standard of facilities and services . Please rest assured that we are taking the appropriate to address the problem and prevent future occurrence. We look forward to having an opportunity to better serve you in the near future.

        Responded December 25, 2018
        Ratana Hotel
        6.8
        Good
        ronald from Thailand
        Couple
        Deluxe Room Twin
        Stayed 6 nights in May 2019

        Good”

        Only problem: location of room with VIEW ON WALL. We had a deluxe room for 6 nights! They should have given us a better room. The deluxe room one table, 2 chairs was missing.

        Reviewed June 05, 2019

        Dear Mr. Ronald, Thank you for taking your time to provide your valuable feedback relating to your stay with us. We are sincerely apologized that your experience did not meet your expectations We assure you that I will be looking into each point that you have made and taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

        Responded June 12, 2019
        Ratana Hotel
        6.4
        Good
        Rungtip from South Korea
        Couple
        Standard Room Twin
        Stayed 2 nights in May 2019

        friendly staff and good location”

        this hotel is good location and easy to go shopping at night market.

        Reviewed May 19, 2019

        Dear Khun Rungtip, Thank you for taking your time to provide your valuable feedback relating to your stay with us. We are so glad to hear that you enjoyed our accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thank you again for sharing your experience and we look forward to welcoming you back to our hotel in the future.

        Responded May 22, 2019
        Ratana Hotel
        4.8
        Lyda from Cambodia
        Group
        Standard Room Twin
        Stayed 2 nights in May 2019

        Only near to Night bazaar but quiet ”

        Quiet hotel and not many foods and mart nearby. Reception is so helpful. Many rooms were knocked at night and seems someone try to play with doors and windows. So scare

        Reviewed May 18, 2019

        Dear Ms. Lyda, Thank you for taking the time to tell us about your experience at Ratana Hotel, Chiangmai. We apologized for any inconvenience during stay with us. Your feedback is very valuable to us. Please rest assured that we are taking the appropriate to address the problem and prevent future occurrence. We look forward to having an opportunity to better serve you in the near future.

        Responded May 22, 2019
        Ratana Hotel
        8.4
        Excellent
        AILEE from Malaysia
        Group
        Standard Room Twin
        Stayed 3 nights in March 2019

        Excellent Location!”

        It's so near to the night bazaar that we went there every night! And alot of restaurants nearby, just very convenient.

        Reviewed March 26, 2019

        Dear Ms. Ailee, We very much appreciate your comments regarding your stay with us. We are glad to hear that you enjoyed a comfortable stay with us. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

        Responded March 28, 2019
        Ratana Hotel
        12345
        This is a popular property. Don't miss out!

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        Ratana Hotel
        |Very good 7.7
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        Experiences on Agoda. Because your room is just the beginning.

        • Excellent location
        • Wat Phan Tao
        • Chiang Mai Railway Station is within 1.52 km