Exceptional”

It was my second time staying at the Ratanakiri-Boutique Hotel. The owner remembered me. The restaurant food is great. The room was wonderful with a spectacular view of the lake. Great view for watching the sunrise and sunset. The staff was friendly and willing to help.

Excellent Hotel”

I loved my stay at the Ratanakiri Boutique Hotel, perfect hotel in a nice quite location along a lake. The staff and manager and very friendly and helpful. The hotel is clean with good wi-fi. Great meals form the restaurant that overlooks the lake. Great place and highly recommended

Nice place to stay”

Nice hotel for fair Value. Some room for improvement. No place to place your luggage so you have to open it on the floor. The towels are rough and not soft. The staff is accommodating and tries to be helpful. There was no washcloth or hand towels. The security took good care of our rental Bike, locking it at night, and when we had to leave early on check out, they were so kind to pack us a nice breakfast to go. Thank you Ratanakiri-Boutique

Excellent value for money”

We really enjoy our stay: nice staff, big room and perfectly clean, quiet with nice view on the lake. We definitely choise to stay here if we have to come back in Banlung. And last, as french we are bad in english, but the manager comes from France so we even don't need to use our bad accent here !

Great hotel ”

I like the hotel very much, the view from the balcony in the morning was outstanding. Lovely place to relax in Ratanakiri.

Nice Balcony Room Overlooking the Lake”

This is a nice new but slightly impersonal hotel. There is a huge entrance and the rooms areall spacious with nice bathrooms. The owner/manager speaks good English and is very helpful - as are all the staff. The only drawback is that it's a bit of a walk (at least 20 minutes) into town. Also, be careful of what room you are getting via Agoda. I booked a lake view but the hotel assured me that they do not offer such rooms at the price for which I'd booked (and I think they were being very fair. It was a ridiculous bargain). I paid the extra as the alternative view looked a bit dreary.

Nice hotel in a dusty town”

The hotel is situated a little out of town center, so when going to town you should either be happy for walking or hire a drive. Newly build with good materials, daily washing of floors in halls, receptions and room. And a daily visit from housekeeping secures a clean experience despite the plentiful red dust everywhere. Staff is friendly and helpful, but they should work on their English skills. A receptionist with no or poor English has a hard time being helpful when the guest do not speak Khnmer. The room lacks hangers for towels. But if I go to Banlung again I would be glad to stay at this hotel.

Very nice hotel with views of a lake”

I was pleasantly surprised when they upgraded my room to a lake view room. The room also had a tub. Service was excellent. Would choose this hotel again if I return to Banlung.

This could have been a perfect stay. ”

I liked this place. It's in a beautiful location on a lake. They have a very nice restaurant attached that offers a delicious made to order breakfast. The bell staff were FANTASTIC! We got to know a couple of the young men who had just started working there and really enjoyed that. There were two challenges. First of all, I reserved a suite with two bedrooms. Upon check-in, he manager apologized and said that the room was not available, but they were upgrading me to a suite with three bedrooms. This was a lie. It was a room with three beds. He later gave me some story about not knowing the difference between the English words bed and bedroom, despite speaking fluent English. I could have dealt with the room being unavailable, but don't play games and lie. That is the very thing that prompted this review. The other challenge was the wifi. That night, it became virtually unusable. When I talked to this same manager, he explained that the hotel had a lot of people in it and this was what happened when a lot of people try to use the wifi. No apologies. Just a matter of fact statement that this is the way it is. Well, might I suggest that you upgrade your wifi service so that it can be used when there are a lot of people online. This is not rocket science. Duh. So, the potential was there for this to have been a highlight of the trip, and in some ways, thanks to the bellmen, it was. But these two incidents kept it from reaching its potential.

Exceptional”

A luxurious and spacious room with a big comfy bed and glacial air conditioning. Helpful staff always at hand and a fabulous restaurant associated with the hotel. Whilst the hotel has lovely views of the lake, one downside is being slightly out of the centre along a road that is almost pitch black at night - you'll need to shell out a few dollars for a tuk tuk or hire mopeds to get around!

My stay in the Ratanakiri Hotel, Banglung”

My stay was just great. The room to the lake side with the bathroom is ja very extraordinarily. All the staff make a grateful job in a very natural way. Thanks Soti, who arranged a good English speaking motorbike driver, Soa Phorn for me during my stay with 4 nights could not be better done. On this way all my regards and thanks to the hole stafff. I really can recommend this hotel, even if it is not directly in the city, but therefore it it quiet, clean and nice. Just the service in the restaurant has still air to improve and make a better job.

A decent place for a couple of nights”

For the amount paid, it is a rather decent place in Ratanakiri. It would be one of the best, had the rooms been swept and cleaned more thoroughly. Was pretty unfortunate to have had a cockroach in the toilet. A swimming pool was in the works, hope it works out for them.

Clean and clean ”

It is really hard to find clean place to sleep in rattanakiri. I checked almost every hotels and I found here. This hotel is perfect for who looking for clean hotel. Towels rooms everythings are clean. 라타나끼리에서 제일 깨끗한 호텔입니다 창문에서 바로 호수도 보이고 룸 화장실 다 깨끗해요 단점은 침대가 엄청 딱딱합니다. 흡사 바닥에서 자는거같은 그런 침대에요

Good hotel with really hard beds”

Really nice hotel, it's fairly new and offers good value for money. Lovely quite location overlooking the lake. Hot water ran out quickly but not a huge deal. Our only issue was the bed. It was probably the hardest bed we've ever slept on. The manager said some rooms have mattress pillow toppers, but they were all full. Hopefully they'll get more soon. In the meantime, we'd suggest asking for a room with a mattress topper.

Great value ”

I would like to recommend to stay with this hotel. It is very clean and good to stay. The price is very good both hotel and food here.

Superb hotel overlooking lake”

We really enjoyed staying at the Rata Bou, even considered staying an extra night just to chill out and enjoy the place. Breakfast was good. Owner friendly. Room large. Beds firm. Hotel very clean, perhaps recently renovated, that's how smart.

lives up to its boast”

This hotel earns its high ratings! The restaurant is pricey, but it is relatively easy to find cheaper fare. The hotel overlooks a lake and has very clean and comfortable rooms.

Excellent”

The best hotel in Rattanakiri I can say. Clean room, friendly staffs and suits the price we paid for

Terrific place to relax n Ratanakiri ”

The rooms are spacious and clean, and include a mini-refrigerator. I had a room with a lake view (recommended) and a very nice balcony. Everyone on the staff was very friendly and helpful, and helped organize a mini-tour and my onward bus trip as well. The food in the restaurant is also god - especially the Sunshine Smoothies. WHile I was there, construction workers wer building a poool - it looks gorgeous and is set to be open sometime in April or May. I was going to mark it down for bad wifi, but it turns out the entire internet was down all over town for about 15 hours. The wifi in general though, seemed to be stronger in the restaurant than in the rooms.

Nice hotel with lake view ”

Everything positiv. .nice clean hotel, pleasant rooms big with balcony and lakeview, good food and nice staff. The owner is charming and helpful and soeaks french too