Excellent hotel”

The room was incredibly nice, with a wonderful balcony. We loved going down to the pool and also enjoyed their tea time snack tray! The staff was super helpful. The only downfall is the location. It's great if you want to get away from the chaos of some parts of Chiang Mai, but it can be a long drive from the sites of the city depending on how bad the traffic is.

Satisfactory ”

Hotel grounds are nice and staff very helpful. However both the building and rooms feel somewhat dated and in need of renovation. Location is okay being a 10 minute cab ride from old town center

Best resort so far ”

We have stayed in many 5 star resort and alike but Rati Lanna was good on all angles. They took time to place a cake, a bouquet in our honeymoon room and the bathroom was amazing especially the bath tub and its fountain deco. Very highly recommended.

Comfortable ”

It was very nice to stay this hotel. Very peaceful, silent and big area to feel comfortable. We did Relax and enjoy to visit town, market and several villages by guide tour. Concierge was also very good to propose a good experience in this city.

Excellent”

An excellent hotel in a great location. The staff were extremely helpful and friendly and the room was of a very high standard, what you would expect from a 5 Star Hotel. I would definitely stay at the Rati Lanna next time i visit Chiang Mai!

Great hospitality from staff ”

Fantastic hotel, with lots of amazing things to do. Room was great with old antique Thai style and even staying there made me not want to leave! Only thing is it's far from everything. Nearest convenience store is 1km away. Would definitely recommend!

Great escape”

My stay was one of the most memorable one as I did what I want to. Have a good massage, good auhentic thai food done by the hotel and a good night sleep. The sheets and pillows were superb as well as the bed. I don't mind spending all day in the room as it's so relaxing! Awesome and definitely worth it to start your holiday in Chiang Mai.

Nice room design and tasty food”

We really enjoyed our stay with the nicely decorated rooms, very large super comfortable bed and the tranquil view. The restaurant is really good, the best in CM so far. On the negative side, the breakfast is very average for the Thailand standards, and well below average for the international standards. The wi-fi does not cover the whole room, but only a small part of it, maybe it makes sence to set up a stronger wi-fi. In general we really enjoyed this hotel, and we would highly recommend it.

Quality hotel with very friendly staff”

For the quality of the hotel it was good value. The room was very spacious, clean a great view with an outside balony that had a recliner to lay on. The bathroom was spacious with its own waterfall. The staff spoke good English and were very friendly. The Brazilian BBQ was very good however I found the breakfast buffet limited and the hot food not very hot.

We'll be back, same hotel.”

As our daughter is now almost 8y old, she won't sleep in the average small extra bed that could be provided by most hotels. The main reason we choose Rati Lanna is that it had big suite rooms available with a separate living room area. So she could sleep on the coach in her almost separate area as there was a wall between her "bed" and ours. She even had her own TV as there was 3 TV sets in the room (3rd one in the bathroom :) There was even a dining area where she could sit to draw or play and a big balcony. The bathroom was huge with a big bathtub and a separate shower. Definitely a big plus for us. The rest of the experience was great as well. Good breakfast with enough choices. Nice swimming pool with a bar, just that sitting areas around the pool is a bit limited. The hotel is very quiet being along the river and a bit further from the city. Not too far to make it a problem as being easy to go to the main places (markets, temples, restaurants,..) in about 10mins with a taxi or a tuk-tuk. The more remote location means you can just also stay there and relax not feeling at all you are in a city. There is even a very nice but simple local restaurant 5 mins walk from the hotel. Staff not speaking good english unfortunately but good food at very cheap prices. The staff was great with very good english skills. The concierge was very helpfull for deciding which attractions to go and how. Overall this will be our hotel of preference when coming back to Chiang-Mai

Quiet corner in a bustling city of chang mai”

we were impressed by the decor , environment and wonderful service with rati lanna riverside spa resort. staffs are well trained , food variety is limited but is tasty. i highly recommend rati lanna riverside spa resort to those who heading to chang mai. a great place to relax in the hotel. six thumbs up!!!!!

Relax Spa Resort with a river view”

we were blown away from the size and decor of our hotel room. balcony has a nice view of the ping river. room is seperated into dining area, living area which has a french door opening into our bedroom and bathroom. hotel has a very nice pool and spa area. we enjoyed our breakfast sitting in the open area overlooking the river, very tranquil. the lanna style decor through out the hotel and the burmese style buddha room added the cultural richness. love it and will stay again.

Great service hotel”

We stayed for 4 nights with 12 adult, 2 children and a baby. We were very impressed by the service of all the staff at the hotel. The rooms were big with big beautiful bathroom that had a tv and a waterfall, which made it very pleasant to take a bath. The hotel was next to the river. To go to the city or other places like night bazaar or walking street, we had the take a tuk tuk, the rate was from 80-100 baht per trip. The only thing that we would like the hotel to improve was the choice of food for breakfast. We stayed for 4 nights and the choice of food was the same everyday- only difference was there was only one morning that we found bacons on the tray, on any other days, no bacons.

excellent hotel with 6 stars”

the location is center of city. ease to access from airport just 20 mins. the hotel decor are in best quality and unique. the room i stay is deluxe..facilities and dec in room are from the great mind special the bath room... you can enjoy a big tub for 2 persons and have a tv in room, waterfall and fully shower room ...

Great Hotel Great Service”

Loved the large room, very clean and classy hotel. Beautiful wood floors and comfortable bed. Breakfast was well above average and amenities were excellent. Spa was great and gym was larger than average and in good shape. We will happily stay here again next time we're in Chiang Mai.

perfect hotel, nice location”

we got upgraded to suite deluxe - the room is very spacious - dining area living area, bed room, big bath room. i like the hotel decoration - thai lanna style, but look modern at the same time. the location is very good - not too far from town, next to river ping, so you can be relax in the morning.

huge room with best river view”

The hotel is newly renovated from the old Sofitel therefore you can stay in a suite size room for such a cheap price. The room is clean and it comes with everything you need. They provide you a daybed on the balcony and also a spectacular view of the Ping river. The only important issue that all i mentioned above just cannot make up is, even my room is on the fourth floor, there was a noise of the music and drunken people shouting from the restaurant and event down the 1st floor until late at night (maybe midnight or more).

Warm hotel, big room, good staff”

the hotel is not crowded that it is a good place for relax. staff are helpful, especially concierge, reason to choose this hotel includes : - 1. most of the hotels in chiang mai only have small swimming pool. and, we use the pool everyday with my boy who is 5 years old. we love to stay in the hotel. 2. big rooms with big balcony. it is very relaxing to lay on the balcony. 3. big bathroom with separate tub and shower. the tub is big enough for 2 adult + 1 child.

Comfortable Hotel with good service”

as we werre reaching by late night, it just got 1 staff working in the main lobby to serve us. but this staff is really helful and patient to give us all information about the hotel. each room with balcony which faced the river, the sofa bed at the balcony is comfortable to have a snap after lunch. it was about 1km distance from the night market which need to take the tuktuk pass through the hotel front dooor or you can ask for the hotel own's tuk tuk to drive you along

Resort hotel with excellent service”

We stayed in this hotel for 6 nights and have the most wonderful experience with the hotel staff. Well, we found the hotel staff very nice as we had an introductory tour after our checking in. This is impressive as we know better the facility. All staff have smiling face and always ready to help. We are especially touched on how they took care of my daughter, Bibiana, after has her little finger got hurt in the daytime. My girl was very upset and certainly much painful. When we talked about this to the front desk, the night shift duty manager drove us to a nearby hospital and had done a proper treatment to her. Then drove us back and it's about 2:45am. The next day we received a basket of flower which was personally delivered by the FOM. He was very sincere and passed his best wishes to her. This is not the end as we had a lady who suffered from high fever 2 days before our leave. We had the same service and care from the hotel. This is really the best ever hotel we ever stayed. Really feel good and don't know how to express our deepest thanks to the hotel staff. We highly recommend to anyone from anywhere of the world, any age, any gender. This is the BEST!