Travelling to Indonesia? Read all updated requirements before you book.
Ratu Hotel & Resort
Standard, Ratu Hotel & Resort in Jambi
Swimming pool, Ratu Hotel & Resort in Jambi
Exterior view, Ratu Hotel & Resort in Jambi
Exterior view, Ratu Hotel & Resort in Jambi
Reception, Ratu Hotel & Resort in Jambi
Restaurant, Ratu Hotel & Resort in Jambi

Removed from saved list

8.2

Excellent

78 reviews

78 reviews

See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Closest landmarks
Danau Sipin
660 m
RSI Arafah Jambi
910 m
Taman Simpang Pulai
1.1 km
Lapangan Kantor Gubernur
1.2 km
Taman Anggrek Sri Sudewi
1.3 km

Ratu Hotel & Resort

Slamet Riyadi Street No.24, Legok, Telanaipura district, Jambi City, Jambi 36124, Telanaipura, Jambi, Indonesia, 36124 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Telanaipura, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sultan Thaha Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Jambi every 12 minutes on Agoda.com
Value for money8.4
Location rating8.8

Rooms available at Ratu Hotel & Resort

Superior Double Room
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Superior
...
  • Balcony/terrace
  • Shower
  • 1 double bed & 2 single bed...
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 12 m²/129 ft²
  • Shower
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 16 m²/172 ft²
  • Shower
Enter dates to see prices
Deluxe
...
  • Balcony/terrace
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 14 m²/151 ft²
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices

Frequently asked questions

Does Ratu Hotel & Resort offer airport transfer?

Ratu Hotel & Resort provides airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.

Does Ratu Hotel & Resort provide laundry services?

Yes! Ratu Hotel & Resort includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Does Ratu Hotel & Resort offer dry cleaning services?

Yes! Ratu Hotel & Resort features dry cleaning service that is available all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

What are the property's policies for children's bedding at Ratu Hotel & Resort?

Ratu Hotel & Resort's policy regarding children's bedding considers guests age 8 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do guests generally stay at Ratu Hotel & Resort?

Verified past guests that have stayed at Ratu Hotel & Resort had an average nightly stay of 1 night at this property.

What do past visitors love most about Ratu Hotel & Resort?

Past guests that stayed at Ratu Hotel & Resort have given this property a rating of 8.727 for its excellent location as the major highlight for their stay.

What is the typical rating that past Business travelers' have given to Ratu Hotel & Resort?

Past business travelers that have stayed at this property have given Ratu Hotel & Resort an average rating of 7.5. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Ratu Hotel & Resort?

Past local visitors that have stayed at this property have given Ratu Hotel & Resort an average rating of 8.5. You can look up on more detailed customer evaluations, and responses for this property down in the review section.

What restaurants are nearby Ratu Hotel & Resort?

Ratu Hotel & Resort’s community is Telanaipura which includes popular restaurants such as Dine & Chat, Simon & Sons, and Pempek Mamad.

Can business events be hosted at Ratu Hotel & Resort?

On-site settings and convenient event offerings make Ratu Hotel & Resort an excellent option for organizing meetings.

What people love about Ratu Hotel & Resort

  • 10

    Exceptional

    "Perfect service"

    Dinno

    |

    January 11, 2023

Property ranking|Compared to 123 Jambi properties
See all rankings
Room comfort score
4/10
Couples review score
8.7/10
Cleanliness score
8.5/10
Room size
24 sqm.
Better than
89
%
of Jambi properties
Better than
82
%
of Jambi properties
Better than
81
%
of Jambi properties
Bigger than
81
%
of Jambi properties
Overall rating:

8.2

Excellent
78 reviews
Cleanliness
8.4
Facilities
8.3
Location
8.8
Read all reviews >
More about Ratu Hotel & Resort

More about Ratu Hotel & Resort

Experience Comfort and Convenience at Ratu Hotel & Resort in Jambi

Ratu Hotel & Resort is a 3.0 star hotel located in the heart of Jambi, Indonesia, offering an array of facilities to ensure a comfortable and convenient stay. Guests can enjoy 24-hour room service, laundry service, and dry cleaning. The hotel also features a halal restaurant, serving delicious local and international cuisine, as well as a shared lounge/TV area. Safety deposit boxes are available for the security of guests' valuables. For those arriving by plane, the hotel offers airport transfer and shuttle service. Guests can relax and unwind in the outdoor pool or stay connected with Wi-Fi in public areas and free Wi-Fi in all rooms. The hotel also provides car park onsite and car park free of charge, as well as luggage storage and daily housekeeping. Whether traveling for business or leisure, Ratu Hotel & Resort has everything guests need for a memorable stay in Jambi.

Comfortable and Spacious Rooms at Ratu Hotel & Resort

Ratu Hotel & Resort offers a variety of room types to suit the needs of any traveler. Guests can choose from the Deluxe Double Room, which features a comfortable King-sized bed, or the Deluxe Twin Room, which offers two Single beds. For those looking for a bit more space, the Superior Double Room provides a King-sized bed, while the Superior Twin Room offers two Single beds. No matter which room type guests choose, they can expect a comfortable and spacious stay at Ratu Hotel & Resort.

Experience Comfort and Convenience at Ratu Hotel & Resort

Ratu Hotel & Resort in Jambi, Indonesia has received high praise from satisfied customers for its exceptional facilities, cleanliness, location, and staff performance. With an overall rating of 8.4, guests can expect a comfortable and convenient stay at this hotel. The value and facilities have also been rated highly at 8.3, ensuring guests get the best amenities for their money. Although the food and dining aspect received a 6.0 rating, guests can still enjoy a variety of delicious meals at the hotel's restaurant. Overall, Ratu Hotel & Resort offers an excellent experience for travelers looking for a relaxing and enjoyable stay in Jambi.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Swimming pool [outdoor]
Cleanliness and safety
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bottle of water
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Satellite/cable channels

Location

Slamet Riyadi Street No.24, Legok, Telanaipura district, Jambi City, Jambi 36124, Telanaipura, Jambi, Indonesia, 36124
Excellent
Location

8.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-7 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 8 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • IDR 200,000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)25
The property
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 54
  • Room voltage220
  • Year property opened2000
  • Most recent renovation2018

Reviews of Ratu Hotel & Resort from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.4
Facilities8.3
Location8.8
Room comfort and quality4.0
Service8.3
Value for money8.4
High score for Jambi
Rating
9+ Exceptional (9)
8-9 Excellent (1)
7-8 Very Good (5)
6-7 Good (2)
<6 Below Expectation (4)
Time of the year
Mar - May (3)
Jun - Aug (6)
Sep - Nov (3)
Dec - Feb (9)

Show reviews that mention 

Showing 21 verified guest comments
12
10.0
Exceptional
Dinno from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in October 2022

Perfect”

Perfect service

Reviewed January 12, 2023

See room deals

8.0
Excellent
Jonlin from Indonesia
Family with young children
Superior
Stayed 1 night in June 2022

Good for traveler with family ”

Unexpected from Agoda service: we booked in Ratu Hotel & Resort but we're placed in Shanghai Ratu Hotel. over all was ok.

Reviewed June 27, 2022

See room deals

6.7
Good
Asrul from Indonesia
Business traveler
Deluxe
Stayed 3 nights in July 2012

Great hotel”

clean and affordable hotel

satisfied to stay 3 nights at this four stars hotel with warm staff and good foods for breakfast. nice location in heart of jambi capital only a few minutes from airport. a bit old hotel but quite clean. keep the price low because there are a lot of new hotel in jambi. looking forward to stay again in ratu hotel.

Reviewed July 19, 2012

See room deals

7.2
Very good
Leily from Indonesia
Solo traveler
Superior Double Room
Stayed 2 nights in February 2023

Ratu hotel & resort”

Kamar besar, bersih, proses cek in cek out cepat, nyaman

Reviewed February 12, 2023

See room deals

5.2
Repsol from Indonesia
Solo traveler
Room Superior
Stayed 1 night in June 2023

Above average”

Tertera yang di pesan "ratu resort" sampai lokasi katanya yang di pesan di "Shang ratu" Aneh

Reviewed June 04, 2023

See room deals

9.2
Exceptional
Elvano from Indonesia
Family with young children
Deluxe
Stayed 1 night in January 2023

Exceptional”

Recomended buat liburan bareng keluarga kecil

Reviewed January 21, 2023

See room deals

8.0
Excellent
Yunita from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in January 2023

Hotel yg baik ”

Hotel kamar tidur lumayan luas, pemandangan bagus.. dan pagi2 ada hiburan buat anak2 krna bnyk monyet yg dtg ke balkon 😁😁😁

Reviewed January 13, 2023

See room deals

8.0
Excellent
Mar from Indonesia
Couple
Superior
Stayed 1 night in December 2022

Very good”

Tempat yang cocok untuk staycation, tersedia kolam renang

Reviewed January 01, 2023

See room deals

2.0
Harly from Indonesia
Business traveler
Stayed 1 night in December 2021

bukan ratu hotel”

saya pesan ratu hotel yang di dapat shang ratu..kamar jelek

Reviewed December 24, 2021

See room deals

10.0
Exceptional
sekar from Indonesia
Solo traveler
Superior
Stayed 1 night in November 2022

Exceptional”

lumayan lahhh tidak seburuk itu

Reviewed November 16, 2022

See room deals

8.0
Excellent
Nur from Indonesia
Solo traveler
Superior
Stayed 1 night in January 2023

.”

Keran kamar mandi rusak

Reviewed January 10, 2023

See room deals

6.4
Good
Vee from Indonesia
Solo traveler
Superior
Stayed 1 night in January 2022

Good”

WiFi lelet Banyak puntung rokok di koridor

Reviewed January 20, 2022

See room deals

5.2
Indra from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in December 2022

Lumayan”

Kamar agak kotor

Reviewed December 09, 2022

See room deals

8.8
Excellent
Putri from Indonesia
Business traveler
Deluxe
Stayed 1 night in June 2023

Letak strategis”

letaknya strategis dan nyaman

Reviewed June 17, 2023

See room deals

10.0
Exceptional
Yossi from Indonesia
Couple
Superior Double Room
Stayed 1 night in April 2023

Exceptional”

Gaada wifi

Reviewed May 13, 2023

See room deals

10.0
Exceptional
DWICAHYO from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in May 2023

Staycation suasana yg enak”

Cukup bersih,pemandangan view ke kolam dan asri ketika buka jendela disambut suara burung burung kecil. Kolam renang nya bisa dipakai, namun sayang saat inap kolam nya agak keruh airnya

Reviewed May 07, 2023

See room deals

9.6
Exceptional
Lili from Indonesia
Solo traveler
Superior
Stayed 1 night in April 2023

Fasilitas”

Overal bagus apik luas.. Hanya saja internet jelek, chAnel tv lokal indo, ga ada air dingin di wastafel hny ada air panas.. Deg2an pas bk keran mau cuci tgn Jd extra hot airnya.. trs mau breakfast msti jauh2 sebrang ke shangratu. Smpet nysar n ragu ksna krn disana ga ada org .. Trims..

Reviewed April 02, 2023

See room deals

10.0
Exceptional
zarah from Indonesia
Couple
Superior Double Room
Stayed 1 night in August 2022

bagus”

suka

Reviewed February 01, 2023

See room deals

10.0
Exceptional
Yufhi from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in October 2022

Mantap”

Mantap

Reviewed October 31, 2022

See room deals

4.7
Henry from Indonesia
Family with teens
Standard
Stayed 1 night in June 2012

Jaminan kamar tersedia tidak ada ....”

Nothing ....

kami sekeluarga dalam perjalanan dari pekan baru dengan dua anak yang masih kecil2. waktu kami tiba, hotel mengatakan kamar sudah penuh dan tidak dapat menyediakan layanan kamar bagi kami. bahkan resepsionis bilang tidak tahu apa agoda. setelah saya marah-marah ... baru datang manager dan mengatakan bahwa kamar sudah penuh. saya ngotot bahwa saya sudah bayar dan ada jaminan yang tertulis di voucher bahwa kamar akan tersedia. mereka mengatakan bahwa kamar saya tidak disediakan karena belum menerima pemberitahuan dari agoda. lalu saya menanyakan bagaimana dengan uang yang sudah dipotong di kk saya. mereka minta saya untuk datang lagi besok harinya untuk membereskannya. dan saya tidak mau ... akhirnya saya diberikan kamar di hotel sang ratu ... hotel disebelahnya yang masih satu manajemen dengan hotel ini. bayangkan anak saya harus menunggu di mobil selama 2 jam setelah menempuh perlajanan 500 km. betul-betul menyebalkan... hampir saja saya cari hotel lain dengan merelakan uang saya hilang begitu saja. hotel ini mengaku berbintang empat .... dengan pola manajemen seperti ini, saya ngak yakin pengelolaannya baik dan sesuai dengan standar bintang empat. lokasi hotel jauh di luar kota ... untuk cari makan malam saja saya harus drive 5 km. saya tidak merekomendasikan hotel ini bagi anda ... terutama karena tidak ada jaminan kalo kamar anda tersedia.

Reviewed July 03, 2012

See room deals

12
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss