Ratu Hotel & Resort

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Slamet Riyadi Street No.24, Legok, Telanaipura district, Jambi City, Jambi 36124, Telanaipura, Jambi, Indonesia, 36124

Highlights

Comfortable mattresses

Check-in [24-hour]

Kamar besar, bersih, proses cek in cek out cepat, nyaman
Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurants

Airport transfer

Luggage storage

Garden

About us

Nestled in Telanaipura, Jambi, Ratu Hotel & Resort offers an ideal getaway for two travelers, surrounded by vibrant markets and lush parks that showcase the area’s rich cultural heritage. Guests can indulge in 24-hour room service and unwind by the inviting swimming pool, ensuring a truly relaxing experience. Each room is designed for comfort, featuring air conditioning, complimentary bottled water, and free wireless internet. Some rooms also provide captivating street views, allowing guests to soak in the local atmosphere. With superb facilities and a prime location, Ratu Hotel & Resort is the perfect base for exploring the charming blend of urban and natural delights. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

19 travelers have booked today.

Location 9.1
Cleanliness 8.9
Service 8.8
Value for money 8.8

Based on 435 verified reviews

Location

9.1

Cleanliness

8.9

Service

8.8

Value for money

8.8

Facilities

8.7

Room comfort and qua...

4.0

  • "Perfect place for family staycation"
  • "The rooms were serviced and tidied on a daily basis."
  • "Good hotel in Jambi"
  • "Kamar mandi oke"
  • "Kamar besar, bersih, proses cek in cek out cepat, nyaman"
See map

9.1Exceptional

Location rating score

Exceptional location - 1.59 kilometers from city center
Parking
FREE
Closest landmarks
Danau Sipin
660 m
RSI Arafah Jambi
910 m
Taman Simpang Pulai
1.1 km
Lapangan Kantor Gubernur
1.2 km
Taman Anggrek Sri Sudewi
1.3 km

Good to know

Value for money8.8
Location rating9.1

Select your room

1/7

Superior Double Room

24 m²/258 ft²
1 king bed
Street view

8.1

Excellent

Room comfort and quality
1/6

Deluxe Double Room

24 m²/258 ft²
1 king bed
Street view
Preferred by Couples

9.6

Exceptional

Room comfort and quality
1/6

Superior Twin Room

24 m²/258 ft²
2 single beds
Street view

8.0

Excellent

Room comfort and quality
1/5

Deluxe Twin Room

24 m²/258 ft²
2 single beds
Street view

10.0

Exceptional

Room comfort and quality
1/4

Deluxe Room

1/1

Superior

24 m²/258 ft²
1 double bed
1/3

Deluxe Room

1/1

Superior Room

15 m²/161 ft²
1/1

Deluxe King Room

1 single bed
1/1

Superior Double or Twin Room

14 m²/151 ft²

Frequently asked questions

Ratu Hotel & Resort provides airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.

Yes! Ratu Hotel & Resort includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Yes! Ratu Hotel & Resort features dry cleaning service that is available all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

Ratu Hotel & Resort's policy regarding children's bedding considers guests age 8 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Ratu Hotel & Resort had an average nightly stay of 1 night at this property.

Past guests that stayed at Ratu Hotel & Resort have given this property a rating of 9.068 for its excellent location as the major highlight for their stay.

Past business travelers that have stayed at this property have given Ratu Hotel & Resort an average rating of 7.9. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Ratu Hotel & Resort an average rating of 9.3. You can look up on more detailed customer evaluations, and responses for this property down in the review section.

Ratu Hotel & Resort’s community is Telanaipura which includes popular restaurants such as SUPER GEPREK, RM Pusako Duo, and Steak On You.

On-site settings and convenient event offerings make Ratu Hotel & Resort an excellent option for organizing meetings.

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More about Ratu Hotel & Resort

More about Ratu Hotel & Resort

Experience Tranquility and Comfort at Ratu Hotel & Resort in Jambi

Welcome to Ratu Hotel & Resort, a charming 3-star hotel located in the heart of Jambi, Indonesia. With its serene ambiance and top-notch amenities, this hotel offers a perfect retreat for both leisure and business travelers. With 54 well-appointed rooms, Ratu Hotel & Resort ensures a comfortable stay for every guest. Step into our beautifully designed hotel, which was last renovated in 2018, and experience the warmth of Indonesian hospitality. Ratu Hotel & Resort was established in 2000, and since then, it has been a favorite choice for visitors seeking a peaceful and relaxing getaway in Jambi. Check-in time at Ratu Hotel & Resort is from 02:00 PM, allowing you to settle in and start your vacation without any hassle. If you're arriving by air, you'll be pleased to know that the hotel is conveniently located just 25 minutes away from the airport, ensuring a smooth and convenient journey. To ensure a seamless departure, check-out time is until 12:00 PM. Take your time in the morning to enjoy a delicious breakfast, savor a cup of coffee, or simply relax in the comfort of your room before bidding farewell to our friendly staff. Please note that Ratu Hotel & Resort has a child policy in place. While children are welcome to stay, there may be extra charges involved. Our dedicated staff will be happy to assist you with any inquiries or special arrangements to make your family's stay with us as comfortable as possible. Whether you're visiting Jambi for business or pleasure, Ratu Hotel & Resort offers a tranquil oasis amidst the bustling city. Book your stay with us and experience the perfect blend of comfort, convenience, and Indonesian hospitality.

Endless Entertainment at Ratu Hotel & Resort

At Ratu Hotel & Resort, we understand the importance of providing our guests with a wide range of entertainment options to enhance their stay. Our lush garden is not only a serene oasis but also a haven for outdoor activities. Take a leisurely stroll through the beautifully landscaped grounds, relax on the inviting benches, or enjoy a picnic with friends and family. The garden provides the perfect backdrop for a morning yoga session or an evening jog, allowing you to rejuvenate your mind, body, and soul amidst nature's embrace. For those seeking indoor entertainment, our shared lounge and TV area is the ideal spot to unwind and socialize. Sink into the plush sofas as you catch up on your favorite TV shows or engage in lively conversations with fellow guests. Whether you're in the mood for a gripping sports match or a captivating movie, our large flat-screen TV will ensure that you don't miss a moment of the action. With comfortable seating and a cozy ambiance, our shared lounge offers the perfect retreat after a day of exploring Jambi's attractions.

Stay Active and Refreshed at Ratu Hotel & Resort's Outdoor Pool

At Ratu Hotel & Resort, guests can enjoy a refreshing swim and stay active at the hotel's stunning outdoor pool. Surrounded by lush tropical gardens and offering breathtaking views of the surrounding landscape, the pool is the perfect place to relax and unwind. Whether you want to take a leisurely dip or engage in a vigorous workout, the pool caters to all your needs. The outdoor pool at Ratu Hotel & Resort is not just a place to swim, but also a hub for various water activities. Dive into the crystal-clear waters and swim a few laps to kickstart your day or challenge your friends to a friendly race. If you prefer a more laid-back experience, grab a poolside lounger and soak up the sun while sipping on a refreshing cocktail from the poolside bar. For those seeking a more active vacation, the hotel also offers a range of water sports facilities. Try your hand at paddleboarding or kayaking and explore the nearby river or lake. The hotel provides all the necessary equipment, ensuring a safe and enjoyable experience. So, whether you are a water enthusiast or simply looking to relax by the pool, Ratu Hotel & Resort's outdoor pool and water sports facilities are sure to exceed your expectations.

Convenience Facilities at Ratu Hotel & Resort

Experience a truly convenient stay at Ratu Hotel & Resort, where a range of top-notch convenience facilities are at your fingertips. With 24-hour room service, you can indulge in delicious meals or snacks in the comfort of your own room, anytime you desire. Our laundry service ensures that your clothes are always fresh and clean, allowing you to pack light and make the most of your stay in Jambi. At Ratu Hotel & Resort, we prioritize your comfort and convenience. Our safety deposit boxes provide a secure place to store your valuables, giving you peace of mind throughout your stay. Stay connected with our Wi-Fi in public areas, allowing you to easily browse the internet or catch up on work. Additionally, all our rooms are equipped with free Wi-Fi, ensuring that you can stay connected with your loved ones or stay productive during your visit. We understand that your time is valuable, which is why we offer dry cleaning services to take care of your laundry needs. Our luggage storage service allows you to explore Jambi without the burden of carrying your bags, making your travel experience hassle-free. With daily housekeeping, you can return to a clean and tidy room after a day of exploring the city. At Ratu Hotel & Resort, we strive to provide you with the utmost convenience and comfort, ensuring a memorable stay in Jambi, Indonesia.

Convenient Transport Facilities at Ratu Hotel & Resort

Ratu Hotel & Resort in Jambi, Indonesia, offers a range of transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it convenient for travelers to reach the hotel upon arrival. Whether you are traveling for business or leisure, the airport transfer service ensures a smooth and comfortable journey to the hotel. For guests who prefer to drive, Ratu Hotel & Resort offers a spacious car park onsite. This facility allows guests to park their vehicles securely and conveniently, giving them peace of mind throughout their stay. What's more, the car park is free of charge, making it even more convenient for guests. Additionally, Ratu Hotel & Resort provides a shuttle service for guests who wish to explore the surrounding area. This service allows guests to conveniently visit nearby attractions or travel to the city center without the hassle of finding transportation. With these transport facilities, Ratu Hotel & Resort ensures that guests have a seamless and enjoyable stay.

Indulge in Exquisite Dining at Ratu Hotel & Resort

At Ratu Hotel & Resort, we pride ourselves on providing an exceptional dining experience for our guests. With a range of dining facilities to choose from, you'll be spoilt for choice during your stay with us. Our 24-hour room service ensures that you can enjoy delicious meals in the comfort of your own room, any time of the day or night. Whether you're craving a late-night snack or a full meal, our dedicated team is always ready to cater to your culinary desires. For a more formal dining experience, our on-site restaurant offers a delightful menu of both local and international dishes. Indulge in a gastronomic adventure as our talented chefs prepare mouthwatering meals using the freshest ingredients. With a warm and inviting ambiance, our restaurant is the perfect place to enjoy a leisurely breakfast, a business lunch, or a romantic dinner. At Ratu Hotel & Resort, we understand the importance of catering to different dietary preferences. That's why we also have a halal restaurant on-site, ensuring that our Muslim guests can dine with peace of mind. Our halal-certified menu features a variety of delectable dishes, all prepared according to Islamic dietary laws. Whether you're a guest staying at our hotel or a local resident looking for a halal dining option, our restaurant is the perfect choice.

Comfortable and Spacious Room Options at Ratu Hotel & Resort

Ratu Hotel & Resort offers a variety of well-designed room types to suit your preferences, including the Superior Double or Twin Room, which provides a cozy 14 square meters of space, and the more spacious Deluxe Double or Twin Rooms at 16 square meters. For those seeking extra room and comfort, the Superior Double Room and Superior Twin Room each offer 24 square meters, with the former featuring a plush King Bed and the latter equipped with two Single Beds. Additionally, the Deluxe Twin and Deluxe Double Rooms also span 24 square meters, providing ample space for a relaxing stay. Whether you’re traveling solo, as a couple, or with a small group, these thoughtfully curated options ensure a comfortable and enjoyable experience. Booking your stay through Agoda guarantees you access to the best prices available, making your trip more affordable and stress-free. The platform offers a seamless and hassle-free booking process, allowing you to secure your preferred room type quickly and easily. With Agoda’s reliable service and exclusive deals, you can focus on enjoying your time at Ratu Hotel & Resort, knowing that your accommodation is booked at the best value.

Discover Telanaipura: A Vibrant Neighborhood in Jambi, Indonesia

Nestled in the heart of Jambi, Indonesia, Telanaipura is a vibrant neighborhood that offers a unique blend of modernity and tradition. With its bustling streets, colorful markets, and historical landmarks, this area is a must-visit for travelers seeking an authentic Indonesian experience. One of the highlights of Telanaipura is its lively street food scene. As you wander through the bustling streets, you'll be greeted by the enticing aroma of local delicacies being cooked right in front of you. From savory satay skewers to mouthwatering fried noodles, there's something to satisfy every palate. Don't miss the opportunity to try the famous Pempek, a traditional Indonesian fishcake dish that is a favorite among locals and visitors alike. In addition to its culinary delights, Telanaipura is also home to several historical landmarks. Pay a visit to the Sultan Thaha Syaifuddin Mosque, an impressive mosque with stunning architecture and intricate details. Another must-see is the Jambi Museum, which houses a fascinating collection of artifacts and exhibits that showcase the rich history and culture of the region. Whether you're a food lover, history enthusiast, or simply looking to immerse yourself in the local culture, Telanaipura has something for everyone. Book your stay at Ratu Hotel & Resort and explore all that this vibrant neighborhood has to offer.

Convenient Transportation from the Airport to Ratu Hotel & Resort in Jambi, Indonesia

Located in the heart of Telanaipura, Jambi, Ratu Hotel & Resort is a luxurious oasis that offers a tranquil escape from the bustling city. To reach this exquisite destination, there are several convenient transportation options available from the nearest airports in Jambi, Indonesia. If you are arriving at Sultan Thaha Airport, the most convenient and time-efficient way to reach Ratu Hotel & Resort is by taking a taxi. Taxis are readily available outside the airport terminal and provide a comfortable and hassle-free journey to the hotel. The approximate travel time from Sultan Thaha Airport to Ratu Hotel & Resort is around 30 minutes, depending on traffic conditions. Alternatively, if you prefer public transportation, you can take a local bus from the airport to Telanaipura Bus Terminal. From there, it is a short taxi ride to Ratu Hotel & Resort. While this option may take slightly longer, it offers a more affordable way to reach the hotel. Whichever mode of transportation you choose, the journey to Ratu Hotel & Resort promises to be a delightful experience, allowing you to immerse yourself in the beauty of Jambi as you approach this stunning retreat.

Explore the Vibrant Surroundings of Ratu Hotel & Resort

Nestled in the heart of Jambi, Ratu Hotel & Resort offers easy access to a variety of nearby landmarks and attractions. Just a short distance away, you'll find the stunning Agung Al Falah Mosque, a magnificent place of worship with its intricate architecture and serene atmosphere. For those seeking a spiritual experience, RSI Arafah Jambi, a renowned Islamic hospital, is also within reach, providing a peaceful sanctuary for reflection and healing. If you're in the mood for some outdoor relaxation, Tugu Juang Park is the perfect spot. This charming park is adorned with beautiful gardens, fountains, and statues, creating a tranquil environment for a leisurely stroll or a picnic with loved ones. Nearby, Tugu Juang stands tall as a symbol of Jambi's historical significance, commemorating the city's struggle for independence. For nature enthusiasts, Danau Sipin and Danau Kenali offer picturesque views and opportunities for boating or simply enjoying the serenity of the lakeside. If you're looking to explore the local culture, a visit to Lapangan Kantor Gubernur, the official residence of the Governor of Jambi, provides insight into the region's administrative center. Conveniently located near Ratu Hotel & Resort, you'll also find Taman Anggrek Sri Sudewi, a delightful orchid garden that showcases an array of vibrant and exotic flowers. Additionally, UTD PMI Cabang Jambi, a local branch of the Indonesian Red Cross, offers a chance to contribute to the community through blood donations and other charitable activities. With its prime location and proximity to these landmarks and attractions, Ratu Hotel & Resort is the perfect base for exploring the vibrant surroundings of Jambi, Indonesia. Whether you're seeking cultural experiences, natural beauty, or tranquility, this hotel provides an ideal starting point for your adventures.

A Culinary Adventure Awaits

Ratu Hotel & Resort is surrounded by a plethora of dining options that will satisfy even the most discerning palates. From local delicacies to international cuisines, there is something for everyone just a stone's throw away from the hotel. Indulge in the flavorful Indonesian dishes at RM Pusako Duo and RM Pusako Dendeng Batokok Kerinci, where you can savor the authentic flavors of Jambi. For those craving some fried chicken, Rich Fried Chicken is a must-visit. SAIMEN Bakery & Resto - Gerai Sipin Jambi offers a delightful selection of baked goods and hearty meals. If you're in the mood for some grilled chicken, Ayam Bakar Wong Solo Jambi is the place to go. Kedai MUI is perfect for those looking for a quick and delicious meal. Steak lovers will be delighted by the mouthwatering steaks at Steak On You. For a taste of traditional Indonesian cuisine, Pondok Pindang Sarinande is a great choice. And if you're looking for a variety of flavors, Restaurant Aneka Rasa offers a diverse menu that caters to all taste preferences. With such a wide range of culinary options, your taste buds are in for a treat during your stay at Ratu Hotel & Resort.

Affordable Luxury at Ratu Hotel & Resort in Jambi

Indulge in a luxurious getaway without breaking the bank at Ratu Hotel & Resort in Jambi, Indonesia. With an average room price of just $25, this stunning hotel offers incredible value for money. In comparison, the average price of a hotel room in Jambi is $17, making Ratu Hotel & Resort an affordable choice for travelers seeking comfort and style. At Ratu Hotel & Resort, you can expect nothing less than exceptional service and top-notch amenities. Each room is tastefully decorated and equipped with modern conveniences to ensure a comfortable stay. Whether you're traveling for business or pleasure, you'll find everything you need right at your fingertips. Indulge in the hotel's excellent facilities, including a refreshing swimming pool, a well-equipped fitness center, and a relaxing spa. With an array of dining options, you can savor delicious cuisine from around the world without leaving the premises. The hotel's central location also allows easy access to popular attractions, shopping centers, and entertainment venues. Book your stay at Ratu Hotel & Resort today and experience affordable luxury in the heart of Jambi. With its unbeatable price and exceptional offerings, this hotel is a true gem in the city.

A Haven of Exceptional Service and Tranquil Ambiance

Discover the epitome of hospitality at Ratu Hotel & Resort in Jambi, Indonesia. With an impressive overall rating of 8.6, this charming hotel has garnered a loyal following of satisfied guests. From the moment you step foot into the grand lobby, you will be greeted by the warm smiles of the attentive staff, setting the tone for a remarkable stay. One of the standout features of Ratu Hotel & Resort is its exceptional value. With a rating of 8.5 for value, guests can enjoy top-notch amenities and services without breaking the bank. The spacious and well-appointed rooms offer a comfortable retreat, complete with modern furnishings and luxurious touches. Whether you are traveling for business or leisure, the hotel's competitive rates ensure that you get the most out of your stay, leaving you feeling pampered and satisfied. In addition to its excellent value, Ratu Hotel & Resort boasts a wide range of facilities that cater to every guest's needs. With a rating of 8.4 for facilities, this hotel goes above and beyond to provide a memorable experience. Take a refreshing dip in the sparkling outdoor pool, surrounded by lush tropical gardens, or indulge in a rejuvenating spa treatment to unwind after a long day of exploring. The hotel also offers a fully-equipped fitness center, perfect for those who want to maintain their workout routine while on vacation. While the hotel's food and dining options may not be its strongest suit, with a rating of 6.0, the delectable local cuisine and international dishes served at the on-site restaurant are still worth a try. However, what truly sets Ratu Hotel & Resort apart is its impeccable cleanliness. With a rating of 8.6, guests can rest assured that their rooms and common areas are meticulously maintained, providing a hygienic and comfortable environment throughout their stay. Conveniently located with a rating of 8.8 for location, Ratu Hotel & Resort offers easy access to Jambi's top attractions. Whether you want to explore the ancient temples, immerse yourself in the local culture, or simply enjoy the natural beauty of the surrounding area, this hotel serves as an ideal base for your adventures. From the moment you arrive until the time you check out, the staff at Ratu Hotel & Resort consistently deliver exceptional service. With a rating of 8.5 for staff performance, the friendly and professional team is always ready to assist with any request, ensuring that your stay is nothing short of perfection. Experience the epitome of hospitality at Ratu Hotel & Resort, where exceptional service, tranquil ambiance, and a range of top-notch facilities await. Book your stay today and embark on a memorable journey in Jambi, Indonesia.

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Amenities and facilities

Excellent8.7

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bottle of water
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Business facilities
  • Cash withdrawal
  • Daily housekeeping
  • Dry cleaning
  • Elevator unavailable
  • Laundry service
  • Luggage storage
  • Meetings
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area unavailable
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Non-smoking
  • Telephone
  • Window

Location

Slamet Riyadi Street No.24, Legok, Telanaipura district, Jambi City, Jambi 36124, Telanaipura, Jambi, Indonesia, 36124

Exceptional9.1

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-7 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 8 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • IDR 200,000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)25
The property
  • Year property opened2000
  • Number of floors3
  • Room voltage220
  • Number of rooms 54
  • Most recent renovation2018
  • Number of restaurants1

Reviews of Ratu Hotel & Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.8
  • 7.6
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 9.6

Most recent

From 419 reviews

  • Location score 9.1 out of 10 and is a high score in Jambi
    Location9.1
  • Cleanliness score 8.9 out of 10 and is a high score in Jambi
    Cleanliness8.9
  • Service score 8.8 out of 10 and is a high score in Jambi
    Service8.8
  • Value for money score 8.8 out of 10 and is a high score in Jambi
    Value for money8.8
  • Facilities score 8.7 out of 10 and is a high score in Jambi
    Facilities8.7
  • Room comfort and quality score 4 out of 10 and is a high score in Jambi
    Room comfort and quality4.0
High score for Jambi

Rating

9+ Exceptional (41)
8-9 Excellent (5)
7-8 Very Good (12)
6-7 Good (2)
<6 Below Expectation (16)
Guest Type
Room Type
Language

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Service

Mentioned in 10 reviews
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Cleanliness

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Air conditioning

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Check in

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100% Unfavourable

Restaurant options

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In room amenities

Mentioned in 1 reviews
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Hot water

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Breakfast

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Bedding

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Showing 76 verified guest comments
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  1. 10.0
    Exceptional
    Mikaluna from Indonesia
    Group
    Deluxe Twin Room
    Stayed 1 night in February 2026

    “Exceptional”

    The food is approved😚 The service is also good, it's just that the access to the swimming pool is like climbing a hill, but it's okay.

    Reviewed February 14, 2026
    Auto-translated through generative A.I.
  2. 9.2
    Exceptional
    Sari from Indonesia
    Family with young children
    Superior
    Stayed 1 night in July 2025

    “Staying overnight at the queen hotel.”

    Hotel Tua maintains cleanliness. Comfortable, the air conditioning is quite cool.. you can use personal blankets and personal pillows without needing staff permission. Because some people cannot use pillows/blankets interchangeably ^^

    Reviewed September 10, 2025
    Auto-translated through generative A.I.
  3. 9.2
    Exceptional
    Tata from Indonesia
    Couple
    Superior Double Room
    Stayed 1 night in August 2025

    “Recommended”

    The check-in time for the room type I booked had some trouble, but it was replaced with a higher type that was much more comfortable. The service was good and the staff was really friendly, highly recommended!

    Reviewed September 08, 2025
    Auto-translated through generative A.I.
  4. 8.8
    Excellent
    Sheeraz from United Kingdom
    Solo traveler
    Superior
    Stayed 7 nights in October 2025

    “Good value”

    The rooms were serviced and tidied on a daily basis. Rooms were in decent condition. I think my only issue is that it would have been nice if upon our visit they provided a brief induction of the services of the hotel, but other than that the staff were friendly and nice. Overall, a good service.

    Reviewed October 13, 2025
  5. 9.6
    Exceptional
    Yati from Indonesia
    Couple
    Superior Room
    Stayed 2 nights in May 2026

    “Exceptional”

    Awal saya sedikit kecewa karena dipindahkan ke Shang ratu tp setelah kesana pelayanannya bagus,rekomen juga... Terima kasih

    Reviewed May 03, 2026
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