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8 travelers have booked today.
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47 reviews
47 reviews
"Perfect service"
8.6
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Telanaipura, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sultan Thaha Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Cash withdrawal
8 travelers have booked today.
Value for money | 8.0 |
Location rating | 8.6 |
What time is check-in and check-out at Ratu Hotel & Resort?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Ratu Hotel & Resort?
Ratu Hotel & Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Ratu Hotel & Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ratu Hotel & Resort has a car park right on site for maximum convenience. Parking is free for guests.
What are my dining options at Ratu Hotel & Resort?
Ratu Hotel & Resort features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can business events be hosted at Ratu Hotel & Resort?
On-site venues and convenient event services make Ratu Hotel & Resort an ideal choice for hosting meetings.
What is the smoking policy at Ratu Hotel & Resort?
Ratu Hotel & Resort is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What restaurants are nearby Ratu Hotel & Resort?
Ratu Hotel & Resort is located in Telanaipura, famous for good restaurants such as Dine & Chat, Sambal Lalap and Simpang Raya.
What are popular attractions near Ratu Hotel & Resort?
Guests at Ratu Hotel & Resort can easily visit Lapangan Kantor Gubernur, Taman Anggrek Sri Sudewi and Agung Al Falah Mosque located in the Telanaipura area.
10
"Perfect service"
Dinno
|
January 11, 2023
Ratu Hotel & Resort
Situated in Jambi city center, Ratu Hotel & Resort is the perfect place to experience Jambi and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Ratu Hotel & Resort offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Jambi even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Each guestroom at Ratu Hotel & Resort is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Ratu Hotel & Resort include special design features like a balcony or terrace. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.
Dining and things to do
If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Ratu Hotel & Resort caters to its guests varied dietary restrictions with cuisine types such as halal available.
Ratu Hotel & Resort offers an excellent variety of recreational facilities. Start your vacation off right with a dip in the pool. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Around the property
Take advantage of the opportunity to explore Jambi while in the city. Grab something to eat at RM. Aroma Cempaka, located just 2.1 km away.
Reasons to stay here
Guests who stayed here rated the facilities above 83% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 87% of other accommodations in Jambi.
8.2
8.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Great hotel”
satisfied to stay 3 nights at this four stars hotel with warm staff and good foods for breakfast. nice location in heart of jambi capital only a few minutes from airport. a bit old hotel but quite clean. keep the price low because there are a lot of new hotel in jambi. looking forward to stay again in ratu hotel.
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Ratu hotel & resort”
Kamar besar, bersih, proses cek in cek out cepat, nyaman
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Perfect”
Perfect service
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Good for traveler with family ”
Unexpected from Agoda service: we booked in Ratu Hotel & Resort but we're placed in Shanghai Ratu Hotel. over all was ok.
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Exceptional”
Recomended buat liburan bareng keluarga kecil
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Hotel yg baik ”
Hotel kamar tidur lumayan luas, pemandangan bagus.. dan pagi2 ada hiburan buat anak2 krna bnyk monyet yg dtg ke balkon 😁😁😁
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Very good”
Tempat yang cocok untuk staycation, tersedia kolam renang
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bukan ratu hotel”
saya pesan ratu hotel yang di dapat shang ratu..kamar jelek
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bagus”
suka
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.”
Keran kamar mandi rusak
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Lumayan”
Kamar agak kotor
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Exceptional”
lumayan lahhh tidak seburuk itu
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Mantap”
Mantap
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Good”
WiFi lelet Banyak puntung rokok di koridor
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Jaminan kamar tersedia tidak ada ....”
kami sekeluarga dalam perjalanan dari pekan baru dengan dua anak yang masih kecil2. waktu kami tiba, hotel mengatakan kamar sudah penuh dan tidak dapat menyediakan layanan kamar bagi kami. bahkan resepsionis bilang tidak tahu apa agoda. setelah saya marah-marah ... baru datang manager dan mengatakan bahwa kamar sudah penuh. saya ngotot bahwa saya sudah bayar dan ada jaminan yang tertulis di voucher bahwa kamar akan tersedia. mereka mengatakan bahwa kamar saya tidak disediakan karena belum menerima pemberitahuan dari agoda. lalu saya menanyakan bagaimana dengan uang yang sudah dipotong di kk saya. mereka minta saya untuk datang lagi besok harinya untuk membereskannya. dan saya tidak mau ... akhirnya saya diberikan kamar di hotel sang ratu ... hotel disebelahnya yang masih satu manajemen dengan hotel ini. bayangkan anak saya harus menunggu di mobil selama 2 jam setelah menempuh perlajanan 500 km. betul-betul menyebalkan... hampir saja saya cari hotel lain dengan merelakan uang saya hilang begitu saja. hotel ini mengaku berbintang empat .... dengan pola manajemen seperti ini, saya ngak yakin pengelolaannya baik dan sesuai dengan standar bintang empat. lokasi hotel jauh di luar kota ... untuk cari makan malam saja saya harus drive 5 km. saya tidak merekomendasikan hotel ini bagi anda ... terutama karena tidak ada jaminan kalo kamar anda tersedia.
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Oke”
Tenang dan nyamN
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