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Excellent



based on 2114 reviews
  • Cleanliness 8.2
  • Facilities 6.7
  • Location 8.7
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 8.1
  • Food and dining 7.8
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YINGJIE from China
Couples
Chino Poolside Room (Double or Twin)
Stayed one night in November 2012
fantastic hotel
room
Exotic South easten Asia style hotel!!!! It is very close to Raya Hotel, just 5 mins by work.
Reviewed November 14, 2012
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PATTARIN from Thailand
Groups
Quad Beach Front
Stayed one night in October 2012
Good location but old room
Beautiful and private beach
The beach is beautiful and private, especially the beachfront rooms. The swimming pool is also nice. The room is clean but the shower room is small for 4-5 people staying together. The overall service is average and it is difficult to get help from staff. Most of the time we need to walk to reception to ask for help. The price of the food is expensive but there are not many choices around the hotel.
Reviewed October 27, 2012
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PATTARIN from Thailand
Groups
Beach Front Double Bed
Stayed one night in October 2012
Beautiful location but poor management
Private and Beautiful beach
We stayed in a beachfront room where it has a great view and is easy to access the beautiful beach. The hotel and its rooms are average. The room is a bit old with a big shower room. Apart from the beachfront rooms, there are newer rooms with Chino-Portuguese style besides the swimming pool and older rooms with garden view. We are not really satisfied with their services. The hotel charged for everything with higher prices than normal. Starting from the boat transfer for 800 Baht per transfer per person but you can find the speed boat round trip transfer for only 1,100 per person including lunch and snorkeling trip around Racha Island. The small items such as snorkeling masks and life jackets are also charged for hourly rate. Kayak can be rented at 500 Baht per hour ! ! Most staffs at the hotel do not speak Thai well and that caused many confusions when we asked for help or explanation. Moreover, there was a construction in front of the hotel with a machine and noise so it was not a good impression to us. When we asked how long and when it would stop, the receptionist said she didn't know. It would be better if the hotel let the guests know of something unexpected that might impact our stay.
Reviewed October 27, 2012
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PATTARIN from Thailand
Couples
Chino Poolside Room (Double or Twin)
Stayed one night in October 2012
Great location
Lovely beach
The room is new and clean. The pool is nice. Overall is average.
Reviewed October 27, 2012
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OI from Hong Kong
Couples
Stayed 2 nights in October 2012
Great location and nice room
Convenient for snorkeling
very happy experience to snorkel there. clear water with many different kinds of fish inside. the thai food is very delicious in the restaurant of this resort.
Reviewed October 26, 2012
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JIAWEI from China
Groups
Quad Beach Front
Stayed one night in August 2012
Friendly and helpful staffs and nice hotel rooms
Quite and clean beach at your door step
There are 2 nice snorkeling points at the island and both are within 15 mins of walking distance. The hotel is not luxurious but it is really nice.
Reviewed October 26, 2012
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Hui from China
Couples
Chino Poolside Room (Double or Twin)
Stayed one night in October 2012
Fantastic Hotel with amazing view and tasty food
Good sea-view, wonderful decoration, beautiful courtyard and garden, tasty meals.
Fantastic view of the combination of beach, sky and palm tree beats every other islands around phuket. Brilliant decoration of the rooms alway maintained properly. Delicious Thai food along with amazing sea-view flavoured the dining experience. High standard hospitality with typical Thai smile impresses guest. Against: Only check-in and check-out service needs to be improved, more chairs or benches are desired at the receiption for the crowd waiting for check-in and leave.
Reviewed October 17, 2012
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DONGWOOK from South Korea
Couples
Stayed one night in May 2012
Lovely Place
calm and spacious garden, nice restaurant
I stayed 1 night at lagoon view. it was very clean and calm. you can see nice beach view at the restaurant. swimming pool was very clean and wide. i rent a motor cycle and snorkling equipment ,then dive all around the island. i really want to visit again.
Reviewed October 17, 2012
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Bin from China
Groups
Chino Poolside Room (Double or Twin)
Stayed one night in October 2012
nice beach & good view from the restaurant
quiet and relax enviornment
relaxing and enjoy sitting by the beach all day long, but hotel is still under construction.
Reviewed October 16, 2012
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Wei from China
Couples
Stayed one night in September 2012
Fantastic seaview near the beach in the Resort
Lovely services
The hotel is at the wonderful location on the Racha Island. We spend a lot of time just sitting beside the beach, enjoy the sunshine and wind. You could also walk to the Beach near the other hotel on the island to see the greatest sunset.
Reviewed October 09, 2012
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