Please contact the property at least 1 day prior to arrival for access instructions, if you have not received them promptly after booking.
SACO – The Serviced Apartment Company will take full payment for your accommodation at the time of booking and confirm your arrival details at the property. Upon check-in, guests are kindly required to show the credit card used at the time of booking and a valid photo ID, such as a driving licence or passport.
Security Deposits / Pre Authorisation
A refundable security deposit /pre-authorisation to cover “additional charges “, including breakages, damages, extra cleaning and further accommodation charges incurred during your stay, may also be taken and you will be advised whether this is payable in advance or on arrival. The amount will vary on the size of apartment you have booked.
Reading Serviced Apartments consider a group to be three apartments or more being booked in the same city for similar dates. When making a group booking full payment will be required at the time of booking and this is non-refundable. A security deposit, as above, will also be required for each apartment booked. The property are unable to guarantee that all apartments booked will be in the same building.
Credit or Debit Card:
Credit card details must match the security checks. Property management may pass your debit/credit card details to a third party to process any payments. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the full amount of the reservation is due before arrival. SACO Apartments will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you.