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Red Rock Hotel
Standard Double, Red Rock Hotel in Penang
a blue and white swimming pool in a building, Red Rock Hotel in Penang
a restaurant kitchen with a large counter top, Red Rock Hotel in Penang
people sitting at a table in front of a laptop computer, Red Rock Hotel in Penang
Interior view, Red Rock Hotel in Penang
Interior view, Red Rock Hotel in Penang

Removed from saved list

7.5

Very good

3,729 reviews

3,729 reviews

Housekeeping90
Car Park26
Breakfast24
See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Philomatic Society (Sun Yat Sen Memorial Centre)
190 m
Ghee Hiang
200 m
Masjid Pakistan
210 m
Penang Time Square
260 m
The One Academy Penang
270 m
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
1.4 km
Armenian Street
1.5 km
Khoo Kongsi
1.6 km
Chew's Jetty
1.9 km
Pinang Peranakan Mansion
2.0 km
Closest landmarks
Pharmacy
120 m
Lim Skin Specialist Clinic
260 m
Church of Our Lady Sorrows
460 m
Penang Times Square
480 m
Penang Nagarathar Sivan Temple
490 m

Red Rock Hotel

202A, Jalan Macalister, Georgetown, Penang, Malaysia, 10400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Located in heart of Penang

Front desk [24-hour]

Excellent breakfast

890 meters to public transportation

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [outdoor]

Restaurants

Breakfast [buffet]

This property is in high demand!

16 travelers have booked today.

Value for money7.6
Distance to city center29.3 km
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport14.5 km

Rooms available at Red Rock Hotel

Family room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Standard Double
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Twin Room Part smoking
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Standard Double Room Part smoking
...
  • Room size: 23 m²/248 ft²
  • Shower
Enter dates to see prices
Standard Room
...
  • Room size: 22 m²/237 ft²
  • Shower
Enter dates to see prices
Standard Twin Room Part smoking
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Red Rock Hotel offer laundry services?

Yes! Red Rock Hotel includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

What points of interest are near by Red Rock Hotel that are in walking distance?

While residing at Red Rock Hotel, jump start your trip by visiting the nearest attractions that are within walking distance to the property which include Philomatic Society (Sun Yat Sen Memorial Centre), Ghee Hiang, and Masjid Pakistan.

What bars are close by Red Rock Hotel?

While lodging at Red Rock Hotel, take pleasure in your evening or night out at R&B Pub, Club Momo, and Farquhar's Bar to get the most out of your nightlife.

What is the verified guest review consensus about Red Rock Hotel's food?

67.0% of our past customer ratings have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Red Rock Hotel down in the review.

What is the typical rating that verified Couples' have given to Red Rock Hotel?

Verified couple travelers that have stayed at this property have given Red Rock Hotel an average rating of 7.4. You can look up on more specific customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Red Rock Hotel?

Verified families with older children that have stayed at this property have given Red Rock Hotel an average rating of 7.5. You can search for more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Red Rock Hotel?

Past group travelers that have stayed at this property have given Red Rock Hotel an average rating of 7.6. You can find more comprehensive customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Red Rock Hotel?

The nearest train, metro, or bus station is Bukit Mertajam, 14861.41 m away from Red Rock Hotel.

What time is check-in and check-out at Red Rock Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.

Can special events be hosted at Red Rock Hotel?

This hotel has an indoor venue for your special get together. Big events and gatherings including weddings and private events can be hosted at Red Rock Hotel. Small or intimate events like entertainment events, graduation parties, and birthday parties can also be arranged. Services for audio-visual equipment and wireless internet are offered to help your occasion go effortlessly.

What is the closest airport to Red Rock Hotel?

The closest airport to Red Rock Hotel is Langkawi International Airport, 122.0 km away.

See map

Explore the neighborhood

What people love about Red Rock Hotel

  • 10

    Exceptional
    Location

    "Strategic location, spacious room n clean, very recommended to be stayed."

    Connie

    |

    May 3, 2023

  • 10

    Exceptional
    Cleanliness

    "Clean room."

    Shazwani

    |

    March 25, 2023

  • 7.2

    Very good
    Location

    "Red Rock Hotel is good and also location is good, can access to many location easy."

    Christina

    |

    April 13, 2023

Property ranking|Compared to 3,025 Penang properties
See all rankings
Cheapest price score
Room comfort score
6.5/10
Room size
24 sqm.
Location score
8.4/10
Better than
96
%
of Penang properties
Better than
93
%
of Penang properties
Bigger than
91
%
of Penang properties
Better than
88
%
of Penang properties
Overall rating:

7.5

Very good
3,054 reviews
Cleanliness
7.1
Facilities
7.0
Location
8.4
Read all reviews >
What travelers say they love:
got shower so everything just nice and great.
ieqa from Malaysia
Group
More about Red Rock Hotel

More about Red Rock Hotel

Red Rock Hotel

For travelers who want to take in the sights and sounds of Penang, Red Rock Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Penang has to offer. Are you seeking the true Penang? Experiencing the best of the city's culture is easy with a stay at Red Rock Hotel, located merely 1.9 km from Pinang Peranakan Mansion.
At Red Rock Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Penang is made even more convenient with the taxi, car hire and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Red Rock Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Red Rock Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Red Rock Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
Enjoy the countless activities offered at Red Rock Hotel. A relaxing end to every day is possible with a visit to the salon, located right in the hotel.


Around the property

An array of attractions are a must-see while visiting Penang. A full day's itinerary in Red Rock Hotel often starts with a stop at Chew's Jetty located 1.9 km away. Be sure to stop by Cheong Fatt Tze - The Blue Mansion located 1.3 km away, one of the most famous of all local landmarks.


Reasons to stay here

Find rooms here that are cheaper than 95% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 94% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 92% of other accommodations in Penang.

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Amenities and facilities

Good
Facilities

7

Most talked about facilities

Breakfast

67 mentions

Food & Dining

47 mentions

Housekeeping

40 mentions

Swimming Pool

24 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Indonesian
  • Malay
  • Tamil
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Buffet
Restaurants on site
Red Rock Cafe and Lounge
  • Cuisine: Chinese, International, Local
  • Menu: A-la-carte

Location

202A, Jalan Macalister, Georgetown, Penang, Malaysia, 10400
Excellent
Location

8.4

Airports
  • Penang International Airport (PEN)
    14.5 km 26 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.1 km
Public transportation
  • Komtar Bus Terminal
    870 m 15 min walk
  • Pengkalan Raja Tun Uda Bus Terminal
    2.1 km
Hospital or clinic
  • Pharmacy
    120 m
Shopping
  • Gurney Plaza
    2.8 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    20 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    1.4 km
  • Armenian Street
    1.5 km
  • Khoo Kongsi
    1.6 km
  • Chew's Jetty
    1.9 km
  • Pinang Peranakan Mansion
    2.0 km
  • Penang Fort Cornwallis
    2.4 km
  • Kek Lok Si Temple
    5.8 km
  • Batu Ferringhi Beach
    10.3 km
  • Entopia
    12.3 km
  • Escape Theme Park
    12.4 km
Nearby landmarks
  • Pharmacy
    120 m
  • Philomatic Society (Sun Yat Sen Memorial Centre)
    190 m
  • Ghee Hiang
    200 m
  • Masjid Pakistan
    210 m
  • Lim Skin Specialist Clinic
    260 m
  • Penang Time Square
    260 m
  • The One Academy Penang
    270 m
  • Anson Road Market
    270 m
  • KDU College Penang
    300 m
  • Sentral Technology College Penang
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • If guests fail to check in before 05:00 PM, the booking will be considered as no-shows and penalty fee will be charged.
  • The property provides one way shuttle service to Gurney Plaza (morning only). Kindly contact the property for more details.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • Effective 1st July 2022, Local Government Fees collection will be implemented. RM2.00 per room per night will be collect upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center29.3 km
  • Travel time to airport (minutes)24
Extras
  • Breakfast charge (unless included in room price)20 MYR
The property
  • Number of bars/lounges0
  • Number of floors0
  • Number of restaurants0
  • Number of rooms 127
  • Year property opened2000
  • Most recent renovation2000

Property announcements

Foreign guests that upon check-in, should the test results done at airport not available, guests are required to do an Antigen Rapid Test kit on the spot at RM10.00 to be borne by guests and if tested Positive, we will cancel the booking with NO Cancellation charge as to protect the interest of other guests.

Reviews of Red Rock Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.1
Facilities7.0
Location8.4
Room comfort and quality6.5
Service7.6
Value for money7.6
High score for Penang
Rating
9+ Exceptional (256)
8-9 Excellent (151)
7-8 Very Good (293)
6-7 Good (171)
<6 Below Expectation (291)
Time of the year
Mar - May (252)
Jun - Aug (270)
Sep - Nov (281)
Dec - Feb (359)

Show reviews that mention 

Showing 1,162 verified guest comments
12345
10.0
Exceptional
Saiful from Malaysia
Family with young children
Standard Double
Stayed 1 night in September 2022

A good place to stay.”

Pro: Clean Friendly helpful staff Have hotel parking for customer Have swimming pool(kids & adults) Easy check in/out(earliest at 1pm if available) Convenience store inside hotel as well as pharmacy. Cons: Not too soundproof,can heard next room talking,or maybe they just like to talk loud.but still bearable. Nevertheless, a great place to stay & will stay again if have opportunity.

Reviewed January 06, 2023

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10.0
Exceptional
Chang from Malaysia
Couple
Family room
Stayed 1 night in January 2023

Nice spacious room”

Spacious room. Inside city centre. Opposite got a few food courts got many shops too. Nice pools! Come with free parking which is nice for drivers!

Reviewed February 02, 2023

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9.6
Exceptional
Hui from Malaysia
Family with teens
Family room
Stayed 2 nights in January 2023

Good than expectation ”

Even it is aging hotel the cleanliness is very good, which is better than some newer stay. Spacious room, we added a bed it is with bed frame which make us satisfied feel worth the price. Kind and helpful staff, solve our problems quickly. Parking is free. The only disadvantage is elevator and pool in old design, but it doesn't affect much. Overall it was a pleasant stay, recommend. 👍

Reviewed January 29, 2023

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10.0
Exceptional
jean from Malaysia
Family with teens
Standard Double
Stayed 4 nights in July 2022

Location is spot on!”

If you're looking for an affordable place to stay with travel amenities then Red Rock is the place to go. Lots of hawker stalls right below and within 200m radius, we found even more street food. In Red Rock itself, there's a mini mart and pharmacy, super convenient! The staff here are very helpful, from concierge to housekeeping and the technicians. They were polite and attended to our queries patiently. Red Rock is now definitely on my top list as one of the best affordable stays in Penang.

Reviewed July 08, 2022

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10.0
Exceptional
Ku from Malaysia
Family with young children
Family room
Stayed 1 night in December 2022

The best hotel in town”

Everything okey..i got family room with good view. Breakfast not bad The hotel have its own car park. Got farmasi n mini mart in the hotel Thank you for your services .

Reviewed December 13, 2022

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10.0
Exceptional
lee from United States
Solo traveler
Standard Double
Stayed 5 nights in February 2020

Excellence starts at the top!”

Unfortunately, the internet in the room was unavailable at the time of check-in. After a few hours of giving the on duty manager an opportunity to have his third party company fix the problem, I was given the executive on site. “J” was very concerned, professional and helpful. Technicians we on site and fixed the problem within a short period of time. During the period I was offer an office with internet, given exclusive use of the personal network and asked if I needed any other assistance. He even has someone come to the room and insure my system was great. Heck, I thought I was staying for the pool, immaculate room and breakfast. Must admit the central air sure beats that unit blowing on your bed. As always, great attitudes start with great executives. Stay here again? I want to buy stock in this well run company!

Reviewed February 21, 2020

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Thank you for sharing your feedback regarding your stay! We're glad that we were receiving favorable review from you. Thank you for staying at Red Rock Hotel and we hope that you will consider us for your next trip!

Responded July 22, 2020
Red Rock Hotel
10.0
Exceptional
Fatin from Malaysia
Family with young children
Family room
Stayed 1 night in November 2021

Exceptional”

Very clean,..very spacious,..very comfortable,..enjoy the swimming pool as well,..just the breakfast not as expected,..but still can acceptable.

Reviewed October 11, 2022

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10.0
Exceptional
Amy from Malaysia
Family with young children
Family room
Stayed 2 nights in December 2022

Location is good. ”

Location is good, but alot birds stay at front the tree abit noises. Billow and bed cover abit dirty.

Reviewed December 24, 2022

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10.0
Exceptional
Soo from Malaysia
Family with young children
Standard Double
Stayed 3 nights in January 2023

Exceptional”

Nice Location and room is big and comfortable

Reviewed January 24, 2023

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9.6
Exceptional
Julia from Malaysia
Family with teens
Family room
Stayed 1 night in December 2021

Great location ”

Facilities good Staff good Room good but the one thing im nit satisfied it looks like the set of sheets is not very clean , maybe they not change coz did not like the new change meterial after wash .. please make sure your staff change the sheet - danger covid.. overall very good.. just make sure or remind staff cleans n change the sheet.. tq.. otherwise no complaints..tingkat kan kebersihan sheet ok👍

Reviewed December 17, 2021

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Dear Guest Thank you for sharing your feedback regarding your stay! We would like to apologize for above matters. We will improve our service and resolve the issue. Thank you for staying at Red Rock Hotel and we hope you will consider us again for up coming trip. Warm Regards , Front Office Dept. Red Rock Hotel

Responded March 12, 2022
Red Rock Hotel
9.6
Exceptional
Ronnie from Indonesia
Couple
Standard Double
Stayed 4 nights in September 2022

Very Nice Old Hotel”

Although the hotel is old... But the facilty still okay for the price... Location at middle city and easy to find food. Late night...there is jiao sai (noodle restaurant) at the left road and morning there is star dim sum at the right rood. Also we could walk through the macalister food and found macalister food stall. Recommended hotel and the price. Hotel staff also very helpfull.

Reviewed September 28, 2022

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10.0
Exceptional
harwin from Indonesia
Family with young children
Standard Twin
Stayed 4 nights in January 2023

Exceptional”

good location, service excellent and clean.

Reviewed January 09, 2023

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10.0
Exceptional
peter from Malaysia
Group
Deluxe Twin
Stayed 2 nights in September 2022

Good location! ”

Strategy location at George Town, walking distance to many eateries famous 4 food! Value for money...

Reviewed October 08, 2022

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10.0
Exceptional
NORAMIERA from Malaysia
Family with young children
Standard Double
Stayed 2 nights in July 2020

Great location, nice view, private parking, clean.”

The staff is so nice help ne find the hotel. The room is clean, have private parking, easy access cause the location is great in the city centre. . Will come again.

Reviewed July 21, 2020

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Thank you for your review. We are looking forward to welcoming you again.

Responded July 22, 2020
Red Rock Hotel
10.0
Exceptional
Mogana from Malaysia
Couple
Standard Double
Stayed 3 nights in July 2022

Helpful”

We went there when is the some water issue around that area, Yet they helped us to book another hotel around there, without any extra payments. not sure is the owners are the same.

Reviewed August 26, 2022

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10.0
Exceptional
HELMI from Malaysia
Family with young children
Standard Double
Stayed 1 night in September 2022

Good Location”

many parking car and safety. easy to check in. new aircond and tv. the best view room.

Reviewed September 05, 2022

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9.6
Exceptional
Zi from Malaysia
Solo traveler
Deluxe Twin
Stayed 1 night in June 2022

Exceptional”

Very satisfied during my first stay, hence rebooked the hotel again during my 2nd visit to Penang. The aircond is comfortable, lift is fast, location is excellent and plenty of hotel parking. Will definitely stay at red rock if I happen to visit Penang again :)

Reviewed June 17, 2022

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10.0
Exceptional
Henky from Indonesia
Family with teens
Deluxe Double
Stayed 1 night in December 2022

Red rock hotel”

Very best n the best location

Reviewed January 08, 2023

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10.0
Exceptional
Asbayanti from Malaysia
Family with young children
Family room
Stayed 2 nights in October 2022

Nice Hotel to stay!”

Clean, the staff very friendly..

Reviewed December 18, 2022

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10.0
Exceptional
Henky from Indonesia
Family with teens
Family room
Stayed 2 nights in January 2023

Red rock hotel”

Is the best n location strategis

Reviewed January 08, 2023

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