Red Roof Inn Des Moines
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Marquisville part of Des Moines (IA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Des Moines International Airport.
Pets allowed
Car park
Free Wi-Fi in all rooms!
Breakfast [free]
Contactless check-in/out
Laundry service
Wi-Fi in public areas
Great location…”
This location is right off the highway with welcoming staff and simple but very clean accommodations. We would definitely stay again.
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Rip off”
Got charged for stealing pillows when room only had two when I got to it but no “erry room have three pillows” none of the times that I’ve stayed has there been three pillows but what ever, I’ll take my business elsewhere to places that don’t have black mold, where the staff is actually nice, and the breakfast isn’t pathetic.
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Room floor filthy. Killed two beetles and one cockroach while in my room 3 nights. Breakfast okay.”
Breakfast preparer was very accommodating and kept the hot foods stocked. Front desk staff fine. Just disappointed that the room was sub-par and dirty.
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Acceptable”
Even tho, the hotel was clean. The bed was hard, I was on the second floor and I could feel the person walking in the room next to me. The whole floor shook. That was very annoying. I couldn’t get much sleep because of that and I had noisy neighbors.
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Neighbors and Facilities were awful.”
The first night we stayed there, it seemed like everyone around us was screaming all night. It never stopped. I complained to the front desk, and nothing happened. The shower only had 1 curtain that is meant for the outside, but we used it on the inside so water wouldn’t leak. The toilet paper was empty when we got to our room, the hair dryer didn’t work, we got one small bottle of shampoo/conditioner, and the towels were tiny.
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Front desk is rude, not accommodating, helpful or nice. And racist, because Im Hispanic.”
The only Pro this place would have would be the fact that it's near the freeway. Like I said they are racist, the lady assumed because I was Hispanic I was Mexican and she stated how well they clean and assumed I was on business cleaning. They were very nonchalant to our issues. The hotel charged twice on our credit card. And they refused to go above and beyond to get us booked into the room even though we had a reference number confirmation number from the website we booked it on. I will never stay at this hotel again the next day we checked out and checked into the Baymont Inn Hotel down the way. Way better service way better room and the breakfast was excellent!
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