Redang Island Resort

Redang Island Resort

Teluk Siang, Redang Island Airport, Redang Island, Malaysia, 21090
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Rainforest Chalet Redang Island Resort
Rainforest Chalet
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     Redang Island Resort
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    Lobby Redang Island Resort
    Rainforest Chalet Redang Island Resort
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     Redang Island Resort

    Redang Island Resort Reviews

    6.9
    Good
    /10
    (467 reviews)See what guests said
    8.4
    Excellent

    "All in all, the staff and the amenities made our stay enjoya..."

    Claudia W.

    -

    March 23, 2018

    Things you’ll love about Redang Island Resort

    Things you'll love

    • Air conditioning

    • Blackout curtains

    • Balcony/terrace

    • Bar

    Good
    Location
    6.1
    See map

    This property is in high demand!

    Last booked 6 hours ago | 8 travelers are looking at this property right now

    Value for money6.9
    Location rating6.1

    Rooms available at Redang Island Resort

    Family Room
    Family Room
    ...
    • Room size: 50 m²/538 ft²
    • Partial sea view
    • 3 single beds & 1 king bed
    Enter dates to see prices
    Rainforest Chalet
    Rainforest Chalet
    ...
    • Room size: 25 m²/269 ft²
    • Nature view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Seaview Chalet
    Seaview Chalet
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 1 king bed or 2 single beds
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    Run of House
    Run of House
    ...
    • Shower
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    room
    room
    ...
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      Have a question for Redang Island Resort?

      What people love about Redang Island Resort

      • 8.4
        Excellent

        "its an awesome place."

        Brandon

        |

        July 30, 2018

      • 8.4
        Excellent

        "Quiet, peaceful resort, perfect for honeymoon/couple."

        Muhammad

        |

        September 18, 2018

      • 6.0
        Review score

        "We got interconnected room which was comfortable for staying."

        Manoj

        |

        October 7, 2018

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      More about Redang Island Resort

      More about Redang Island Resort

      8.4
      Excellent

      "Very good hotel, clean and the staff are very friendly."

      SHU

      |

      March 21, 2018

      An overview

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      What they offer

      8.4
      Excellent

      "Staff were very friendly."

      raja D.

      |

      March 13, 2018

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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of Redang Island Resort from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (467)Booking.com Reviews (297)
      Cleanliness7.2
      Facilities6.7
      Location6.1
      Room comfort and quality7.4
      Service7.7
      Value for money6.9
      All languages
      All guests (467)
      All room types

      Show reviews that mention 

      Showing 378 verified guest comments
      12345
      8.8
      Excellent
      Randhir from Malaysia
      Family with young children
      Seaview Chalet
      Stayed 3 nights in May 2019

      Wonderful Resort a hill top with exquisite Sea View ”

      We loved the resort as the property was very pleasant and located at the hill top. But the pick and drop facility from the jetty to hotel was prompt and nice. The staff is very efficient, friendly and helpful. Rooms were well maintained. Restaurant has a few area to improve. They have a small and beautiful beach to relax even in burning daylight as it's covered with trees. Only catch is we had to walk up and down a few stairs. Overall stay was very comfortable and we would definitely visit again.

      Reviewed May 22, 2019

      Dear Randhir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

      Responded July 05, 2019
      Redang Island Resort
      6.0
      Theenathayalan from Malaysia
      Family with young children
      Rainforest Chalet
      Stayed 1 night in May 2019

      Nice small hidden beach.... The place itself needs some work.... ”

      Decided to try this out when we got to Redang Island the first day. Nice room with a view of the sea/jetty. Place needs work though, especially the bathroom/shower. What i did like about thr place was it had paths within which lead to 2 small hidden beaches. Nice place to chill out. Food (dinner/Breakfast spread) wasnt impressive at all.

      Reviewed May 21, 2019

      Dear Theenathayalan, Thank you for taking the time to share your feedback for our attention. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

      Responded July 05, 2019
      Redang Island Resort
      5.2
      Chuah
      Couple
      Rainforest Chalet
      Stayed 2 nights in May 2019

      ONLY IF U WANT TO STAY QUIET ”

      If you want a quiet place with 0 commercialization, this is the place. (NO LEISURE ACTIVITY AT NIGHT) Location, If you are okay with having nothing at all around your place, this might be your place. But beware that there's no beach anywhere nearby you unless you are renting a bike. Cleanliness and facilities This is quite disappointing as everything (restaurant, room) is quite old, bed felt dusty and everything is sort of old and not well-maintained. Even the seat of the van they use to pick us up from the jetty is full of dust and it's just awful. Well to be fair, I guess you get what you paid for. Staffs They are all very friendly and kind. I think it's okay.

      Reviewed May 22, 2019

      Dear Chuah, Thank you for taking the time to share your feedback. We are very sorry to hear of your unpleasant experience during your stay with us. We assure you this this is not our usual standard and we take this matter very seriously. We have shared your feedback with the departments in-charge for their attention and further improvements. Nevertheless, we hope to welcome you back to our hotel again. Sincerely, Guest Relations Service

      Responded July 05, 2019
      Redang Island Resort
      4.0
      eddy from Malaysia
      Family with young children
      Seaview Chalet
      Stayed 2 nights in April 2019

      Acceptable”

      went to jetty for snorkeling using private operator. upon return to jetty, called hotel for pick up but was told to walk from jetty to resort due to not using resort's own snorkeling operator. if it is resort policy, at least staff can advise us to take taxi from the jetty to resort or pick us up and charge us for the transport. not suitable unless rent a motorcycle for mobility. shuttle from lobby to chalet also took some time. move around is very limited. no proper beach within walking distance. have to travel by bus to go to public beach with limited time to spend (5.30pm-700pm). better find a hotel or resort with front beach (Long Beach area).

      Reviewed April 23, 2019

      Dear Mr.Eddy, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maya Kaur Marketing Communications Manager

      Responded May 10, 2019
      Redang Island Resort
      4.8
      Aini from Malaysia
      Family with teens
      Seaview Chalet
      Stayed 3 nights in March 2019

      No water, run-downed and unsafe for children”

      We cut short our 3-night stay to only one night and decided to go to Taaras. It was outdated and run-down. My 7 year old son actually found a rusty 2.5 inch nail that fell from the floor above our chalet. However, the staff was wonderful and helpful. They are overworked as the resort is under-staff.

      Reviewed April 02, 2019

      Dear Aini Thank you for taking the time to share your feedback. We wish to clarify that the water disruption was caused due to a pipe leak in the sea as our water supply comes from the mainland. Hence, the government authority had to take the necessary actions to rectify the mishap. Nevertheless, we are pleased to inform you that the water supply is now back to normal. We wish you had a much better experience during your stay with us. We do hope that you will be able to give us another opportunity to serve you better in the future. Sincerely, Maya Kaur Marketing Communications Manager

      Responded April 05, 2019
      Redang Island Resort
      10.0
      Exceptional
      wardati from Malaysia
      Group
      Rainforest Chalet
      Stayed 2 nights in August 2018

      Lovely stay”

      Love the room,my balcony is facing the tropical forest,very serene,breakfast is good,hotel location is superb on a hilltop facing the pier,hotel is well maintained although the lobby and main building is a little old. Restaurant definitely need an upgrade. Will stay here again next visit!

      Reviewed August 31, 2018

      Dear wardati, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Maya Kaur Marketing Communications Manager

      Responded November 14, 2018
      Redang Island Resort
      2.0
      Mohd from Malaysia
      Couple
      Rainforest Chalet
      Stayed 2 nights in May 2019

      No Value for money ”

      (1) Cleanliness awful - Bed sheet lots of stain (2) Location awful - far from everything (3) Facilities awful - the van not safe for travel - No HSSE elements - Only one door can from behind

      Reviewed May 07, 2019

      Dear Mohd, Thank you for taking the time to share your feedback. We are very sorry to hear of your unpleasant experience during your stay with us. We assure you this this is not our usual standard and we take this matter very seriously. We have shared your feedback with the department in-charge for their attention and further improvements. Nevertheless, we hope to welcome you back to our hotel again. Sincerely, Maya Kaur Marketing Communications Manager

      Responded July 02, 2019
      Redang Island Resort
      5.2
      Jonathan from Netherlands
      Couple
      Rainforest Chalet
      Stayed 3 nights in July 2018

      I would recommend to try a different place”

      We are a young couple and have booked hostel beds at this place. There was no proper path to the building where we stayed. We had to walk through uncut grass, which is annoying if you come from the swimming pool. Also booked some tours from the Hotel, which we regret because they are exactly the same as the one that you can book down the street. In the Hotel you just pay extra for it. The personeel sold us the tour like it was a great deal, but instead it was just the usual, but for a higher price. I think there might be better alternatives, but because we booked our place last minute, our choices were limited.

      Reviewed February 15, 2019

      Dear Jonathan, Thank you for taking the time to share your feedback. We are sorry to hear of your unpleasant experience during your stay with us. We have taken note of your feedback and shared them with the departments in-charge for their attention. Nevertheless, we hope to welcome you back to our hotel again. Sincerely, Maya Kaur Marketing Communications Manager

      Responded February 27, 2019
      Redang Island Resort
      9.2
      Exceptional
      Muhammad from Malaysia
      Couple
      Seaview Chalet
      Stayed 1 night in April 2019

      Very nice but facility looks season/ old”

      Comfortable nice view & environment. Some facility not maintain well like gym & table tennis. The goggle also not in very good condition.

      Reviewed April 16, 2019

      Dear Mr.Muhammad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maya Kaur Marketing Communications Manager

      Responded May 07, 2019
      Redang Island Resort
      8.4
      Excellent
      mee from Malaysia
      Couple
      Rainforest Chalet
      Stayed 2 nights in April 2019

      nice place to stay ... will come back again”

      very nice place to stay ...

      Reviewed April 16, 2019

      Dear Mee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maya Kaur Marketing Communications Manager

      Responded May 07, 2019
      Redang Island Resort
      8.4
      Excellent
      SHU from Singapore
      Family with young children
      Rainforest Chalet
      Stayed 3 nights in March 2018

      satisfied”

      Very good hotel, clean and the staff are very friendly. Facility is a bit worn but are still acceptable. The location is not so convenient but very quiet, ideal for family with young kids seeking for quiet vacations.

      Reviewed March 21, 2018
      9.6
      Exceptional
      MOHD from Malaysia
      Group
      Rainforest Chalet
      Stayed 2 nights in March 2017

      Friendly staff ”

      Value for money. I book 3D2N free and easy package for opening season. Package include breakfast, dinner, transfer from jetty to resort and 4 points snorkelling. In addition, during my stay we got complimentary marine park transfer only pay for equipments and free transfer to the taaras (access to public beach). You can refer their website. Staff very friendly.. If you are planning staying at Long Beach this reasort maybe not suitable because you need to take a boat and pay extra fees..

      Reviewed April 04, 2017
      9.2
      Exceptional
      Che from Malaysia
      Family with young children
      Rainforest Chalet
      Stayed 1 night in March 2017

      Exceptional”

      The resort was very good, clean, quiet. i spend totally about more than 2k for 3 days 2 night. i'm enjoying the seen n snorkeling time. But there is a problem regards the ferry. For resident of Terengganu, i'm very dis pointed with the ferry management & how the hotel management handle the guest for ferry fees. i hope it's will not happen again.

      Reviewed March 20, 2017
      9.6
      Exceptional
      Mohd from Malaysia
      Couple
      Stayed 2 nights in April 2016

      Best on that side of the island ”

      Have been coming back to this wonderful resort. It has spectacular view as it is situated by the hill overseeing the kampung jetty. It was a good choice when the airport was in operation but now with no flights to Redang, you need to take the ferry.

      Reviewed September 26, 2016
      9.0
      Exceptional
      Falisha from Malaysia
      Family with young children
      Stayed 2 nights in September 2015

      Staff at Redang is 5 Star”

      The staff, the cleanliness and service

      It was a very pleasant experience. I mean the lack of tasty food at their coffee house are certainly made up by their staff excellent service, friendliness and their eagerness to make us feel comfortable.They are really well trained and obviously they enjoy their job. It was 100% of the time service with a smile.

      Reviewed September 29, 2015
      9.3
      Exceptional
      Mohd from Malaysia
      Couple
      Seaview Chalet
      Stayed 1 night in May 2014

      Redang Island is my favourite!”

      Clean, quiet but still have all the fun.

      I have stayed many times here and it has never dissapoint me. You have a choice to face the sea or the greens...either view still provides you with the quite and relaxing environment. You can still have fun at the sea and back to a comfortable, relaxing room.

      Reviewed June 05, 2014
      9.3
      Exceptional
      Yong from Singapore
      Couple
      Stayed 2 nights in March 2014

      Excellent”

      Very good and attentive staff, tranquil, relaxing

      Upon arrival at airport, there were friendly staff to pick us up. Room was ok with a nice balcony and very peaceful surroundings. Food was very very good, and together with ever-friendly waitresses and waitors, it really made my stay a very good one.

      Reviewed March 30, 2014
      10.0
      Exceptional
      Munira from Malaysia
      Couple
      Seaview Chalet
      Stayed 1 night in August 2013

      Worth every cent”

      Quiet and peaceful

      The view from our chalet was breathtaking and beautiful, it was quiet and peaceful surrounding as thereis no night clubs at this area. Good place for someone or couples seeking a place to relax. The hotel offers a bus to kampung at everyhour and to the jetty. It is the best to inform the hotel of departure and arrival time so they can arrange transportation.

      Reviewed September 03, 2013
      8.3
      Excellent
      Mohd from Singapore
      Couple
      Rainforest Chalet
      Stayed 2 nights in October 2012

      Pleasant Staycation”

      Nice Window view, Pleasent serenity

      Well this place is nice to stay if you wanted to have peaceful short gateway. The best thing is pls rent a motorcycle which is RM50 per 24hrs instead of paying RM8 per 1hr for a normal bike. Dont wory they wont charge extra if you return to them with an empty tank. You can visit the small kampong area which is abt 3km from the jetty. Overall nice place to stay.

      Reviewed October 25, 2012
      8.7
      Excellent
      Peter from United States
      Business traveler
      Rainforest Chalet
      Stayed 2 nights in March 2012

      Off to a rocky start but ended well”

      The rooms were very nice and so was the view. The staff was helpful once we finally found the place. The pool is a big plus since there is only a small beach reached by going down a very long stairway.

      We had a big mixup finding the place and it took most of a day to resolve. Not relaxing at all! Part of the problem was also Agoda's fault. The map on the Agoda website indicated that the resort was on the "Long Beach", where all the other snorkeling hotels are. It was no where close to that. We arrived by boat to find we were on the opposite side of the island. Once we found the hotel, which has changed names since last year (formerly Berjaya Resort), we had to pay a big extra fee ($150 RM)for a boat to come get us. Special thanks to the Redang Perjaya Hotel who helped us resolve all this! To their credit, the hotel provided a boat to return us to Long Beach so we could meet our return transport boat, but only after we refused to pay another fee for the trip. They also corrected the listing with Agoda so the map and directions for getting there are much more clear. We enjoyed the stay and not being in the thick of all the snorkle activity. It's unfortunate that, although they had a lot of empty room since they just reopened, they roomed someone directly below us who made a huge racket all our last night. Once we called the office, they took care of the noise level by personally visiting the room downstairs and they stopped.

      Reviewed March 28, 2012
      12345
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