Reflections Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Al-Jadaf 1, Al Jaddaf, Dubai, United Arab Emirates, 30531

Highlights

Hygiene Plus
Check-in [24-hour]

Check-in [24-hour]

13% Positive
Based on guest reviews
Check-in [24-hour]
Airport transfer

Airport transfer

Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.

100% Positive
Based on guest reviews
Free Wi-Fi in all rooms!
Currency exchange

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Reflections Hotel in Al Jaddaf blends traditional Arabian elegance with modern luxury. It features a vibrant rooftop pool with skyline views and a tranquil spa, making it an ideal base for two travelers exploring Dubai's culture and attractions. In Al Jaddaf, this hotel offers a blend of cultural heritage and modern living with stunning waterfront views and easy access to Dubai's attractions. Enjoy relaxing amenities like an exclusive hot spring bath, an indoor pool, and a diverse restaurant. Rooms feature air conditioning, free Wi-Fi, and some include city views from balconies or terraces. The Dubai Dolphinarium, just 1.8 kilometers away, offers captivating performances and interactive marine experiences for enthusiasts. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

7 travelers have booked today.

Location 7.3
Service 7.0
Value for money 6.9
Room comfort and quality 6.8

Based on 3,757 verified reviews

Location

7.3

Service

7.0

Value for money

6.9

Room comfort and qua...

6.8

Cleanliness

6.7

Facilities

6.3

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Nearest transportation options

Al Jadaf Metro Station is within 1.15 km

Dubai Healthcare City Metro Station is within 1.25 km

See map

7.3Very good

Location rating score

Very good location - 2.06 kilometers from city center
Parking
FREE
Popular landmarks
The Dubai Mall
5.0 km
Dubai Aquarium & Underwater Zoo
5.2 km
Burj Khalifa
5.6 km
The Dubai Fountain
5.6 km
Dubai Creek
5.7 km
Closest landmarks
Dubai Officers Club
560 m
Latifa Hospital
620 m
Al Wasl Sport Club
660 m
Zabeel Stadium
680 m
Al Wasl Sports Club
770 m

Good to know

Value for money6.9
Distance to city center3 km
Location rating7.3
Nearest airportDubai International Airport (DXB)
Distance to airport5.6 km

Rooms available at Reflections Hotel

Executive Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Deluxe Room
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  • Room size: 20 m²/215 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe King Room
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  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
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  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
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  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Executive Suite
...
  • 1 single bed and 1 king bed
  • 1 single bed and 1 king bed
Enter dates to see prices
Executive Suite
...
  • 1 single bed and 1 king bed
  • 1 single bed and 1 king bed
Enter dates to see prices
Twin Room
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  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Double - King
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  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Double - King
...
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

While relaxing at Reflections Hotel, you can enjoy the swimming pool facility to get your day started the best way with a splash for a refreshing morning or evening.

Yes! Reflections Hotel offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

The average travel time to get from Reflections Hotel to the airport is 15 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

While remaining at Reflections Hotel, jump start your getaway by checking out the nearest attraction in walking distance to the property such as Dubai Officers Club.

While residing at Reflections Hotel, indulge in your evening or night out at New Asia Bar & Club to make the most out of your nightlife.

Reflections Hotel has a total of 100 rooms.

Verified past guests that have stayed at Reflections Hotel had an average nightly stay of 2 nights at this property.

The average room rate for Reflections Hotel in the past month is 415.92 AED, compared to city's average of 1477.83 AED.

Reflections Hotel accepts up to 3, with payment card options including MasterCard, Visa, and Cash.

Past local travelers that have stayed at this property have given Reflections Hotel an average rating of 6.3. You can look up on more descriptive customer reviews, and comments for this property down in the review section.

Reflections Hotel’s location in the Al Jaddaf neighborhood makes it close to recognized attractions which includes Dubai Frame.

More about Reflections Hotel

More about Reflections Hotel

Reflections Hotel: A Modern Retreat in the Heart of Dubai

Nestled just 3 kilometers from Dubai’s vibrant city center, Reflections Hotel offers an ideal blend of convenience and comfort for travelers seeking a contemporary stay in the UAE’s bustling metropolis. Built in 2014, this stylish hotel features 100 well-appointed rooms designed to provide a relaxing sanctuary after a day of exploring Dubai’s iconic sights. With a quick 15-minute drive to the airport, guests can easily access the hotel from their international flights, making it a perfect choice for both leisure and business travelers. Reflections Hotel boasts a sleek, modern ambiance with attentive service tailored to meet the needs of discerning guests. Please note that the hotel’s child policy does not include free stays for children, and additional charges may apply. Check-in begins at 2:00 PM, with check-out available until noon, offering flexible scheduling to suit your travel plans. Whether you're visiting for a quick getaway or an extended stay, Reflections Hotel provides a comfortable and convenient base to experience the vibrant energy of Dubai.

Relaxation and Shopping at Reflections Hotel

Reflections Hotel in Dubai offers a perfect blend of leisure and shopping experiences to ensure a memorable stay. Guests can indulge in rejuvenating massages, unwind in the soothing hot tub, or enjoy the calming warmth of the sauna and steam room, providing a sanctuary of relaxation after a busy day. For those seeking a bit of pampering, the on-site spa offers a variety of treatments designed to refresh both body and mind. Additionally, the hotel features a charming gift and souvenir shop, where guests can browse through a selection of unique local items and keepsakes. Whether you're looking to unwind with wellness facilities or find the perfect memento of your trip, Reflections Hotel provides a delightful array of entertainment options to enhance your stay in Dubai.

Premier Sports Facilities at Reflections Hotel Dubai

Reflections Hotel Dubai offers an impressive array of sports amenities designed to keep guests active and energized throughout their stay. Dive into the luxurious indoor pool, a perfect oasis for relaxation and low-impact exercise, regardless of the weather outside. Whether you're swimming laps or enjoying a leisurely dip, this facility provides a serene environment to unwind and refresh. For those committed to maintaining their fitness routines, the hotel boasts a state-of-the-art fitness center equipped with modern equipment and facilities. Guests can enjoy complimentary access to the fitness center, allowing for convenient and cost-free workouts. Whether you're a seasoned athlete or a casual exerciser, Reflections Hotel's sports amenities ensure you stay motivated and active during your visit.

Exceptional Convenience Facilities at Reflections Hotel Dubai

Reflections Hotel Dubai offers a comprehensive range of convenience facilities designed to make your stay seamless and comfortable. Enjoy the flexibility of 24-hour room service and daily housekeeping, ensuring your needs are met at any time of day. For added convenience, the hotel provides laundry and dry cleaning services, along with a laundromat on-site, making it easy to keep your wardrobe fresh throughout your visit. Stay connected and secure with complimentary Wi-Fi available in all rooms and public areas, while safety is prioritized with individual safety deposit boxes. The hotel also features a concierge service to assist with your travel plans and a luggage storage facility for your convenience. For those who need quick essentials or souvenirs, a well-stocked convenience store is available. Additionally, designated smoking areas and free Wi-Fi in all rooms ensure a relaxed and connected environment during your stay at Reflections Hotel Dubai.

Convenient Transport Facilities at Reflections Hotel Dubai

Reflections Hotel Dubai offers a comprehensive range of transport facilities designed to make your stay as seamless and enjoyable as possible. Guests can benefit from our reliable airport transfer service, ensuring a smooth and stress-free journey to and from Dubai International Airport. For those eager to explore the city, our organized tours provide an easy way to discover the best attractions and hidden gems of Dubai. In addition, the hotel features a convenient shuttle service for nearby destinations, along with easy access to taxi services for flexible travel options. Guests can also take advantage of our ticket service to plan their excursions effortlessly. For added convenience, Reflections Hotel provides an onsite car park with self-parking facilities, allowing guests to securely park their vehicles during their stay.

Luxurious Comfort and Modern Amenities at Reflections Hotel

Experience ultimate relaxation in the thoughtfully designed rooms of Reflections Hotel, where comfort meets convenience. Each room is equipped with air conditioning to ensure a pleasant climate, and blackout curtains to provide a restful sleep environment. Guests can unwind watching satellite or cable TV on a flat-screen television, or enjoy a refreshing beverage from the mini bar and refrigerator. The rooms also feature a balcony or terrace, offering a private outdoor space to enjoy the stunning views of Dubai. For added convenience, Reflections Hotel provides a range of amenities including a hairdryer, toiletries, and complimentary bottled water. Start your day with complimentary instant coffee and tea, or relax with a cup of freshly brewed coffee using the coffee/tea maker. Plush linens and cozy bathrobes enhance your comfort, while a daily newspaper keeps you informed. Whether you're here for business or leisure, these well-appointed facilities ensure a stay that is both luxurious and effortless.

Exceptional Dining Experience at Reflections Hotel Dubai

Reflections Hotel Dubai offers a diverse array of dining options designed to cater to every guest’s taste and schedule. Start your day with a hearty breakfast buffet or a continental breakfast, served daily to energize you for the adventures ahead. For those seeking convenience or a relaxing meal in the comfort of their room, the hotel provides 24-hour room service, ensuring delicious options are always at your fingertips.

Discover Your Perfect Stay at Reflections Hotel’s Room Selections

Reflections Hotel in Dubai offers a range of thoughtfully designed rooms to suit every traveler’s needs. Choose from the spacious Deluxe King Room, covering 30 square meters and featuring a comfortable King Bed, or opt for the Deluxe Twin Room, also 30 square meters, equipped with two cozy Single Beds—ideal for friends or family. For those seeking a more luxurious experience, the Executive Suite provides 45 square meters of elegant space, with options for a Queen Bed or a Single Bed, perfect for guests who value extra comfort and privacy. Booking your preferred room type through Agoda ensures you receive the best available prices, making your stay more affordable. The platform also guarantees a hassle-free booking process, allowing you to secure your ideal accommodation quickly and easily. With Agoda’s user-friendly interface and exclusive deals, planning your stay at Reflections Hotel becomes a seamless and enjoyable experience from start to finish.

Discover the Vibrant Heart of Al Jaddaf in Dubai

Nestled in the dynamic city of Dubai, Al Jaddaf offers a perfect blend of modern luxury and cultural richness. This emerging district is renowned for its stunning waterfront views, contemporary architecture, and a tranquil atmosphere that provides a refreshing escape from the city's hustle and bustle. Visitors can enjoy leisurely strolls along the Dubai Creek, taking in the scenic vistas and the gentle breeze that complements the area's serene environment.

Seamless Journey from Dubai Airport to Reflections Hotel in Al Jaddaf

Traveling from Dubai’s major airports to Reflections Hotel in Al Jaddaf is a straightforward and comfortable experience. If you're arriving at Dubai International Airport (DXB), the hotel is approximately a 15-20 minute drive away, depending on traffic. Taxis and ride-hailing services like Uber and Careem are readily available right outside the terminals, offering a convenient door-to-door transfer. Simply book your preferred service, and enjoy a smooth, air-conditioned ride through Dubai’s vibrant cityscape as you head towards the tranquil surroundings of Reflections Hotel. For travelers arriving at Dubai World Central (DWC) in Dubai South, the journey takes around 30-40 minutes by car. Pre-arranged private transfers or ride-hailing options provide a hassle-free way to reach the hotel directly. Alternatively, you can opt for a rental car if you wish to explore Dubai at your own pace. The well-connected road network ensures a quick and scenic route from the airport to Al Jaddaf, where Reflections Hotel awaits to offer you a luxurious and relaxing stay amidst Dubai’s dynamic urban environment.

Discover Dubai’s Rich Heritage and Vibrant Sports Scene from Reflections Hotel

Nestled in a prime location, Reflections Hotel offers easy access to Dubai’s cultural and sporting landmarks. Just a short drive away, the Dubai Creek Tower stands as a stunning architectural marvel, symbolizing the city’s modern skyline and innovative spirit. Nearby, the Dhow-Building Yard provides a glimpse into Dubai’s historic maritime craftsmanship, where traditional dhow boats are crafted with meticulous artistry, offering a fascinating insight into the city’s seafaring past. For sports enthusiasts, the Al Wasl Sports Club and Zabeel Stadium are within reach, hosting a variety of local sporting events and activities that showcase Dubai’s vibrant athletic culture. Culture lovers can explore the nearby Culture Village, a hub of art, crafts, and cultural exchange, reflecting Dubai’s diverse heritage. Whether you're interested in history, sports, or culture, Reflections Hotel positions you perfectly to experience the dynamic spirit of Dubai through its surrounding landmarks.

Convenient Public Transport Access Near Reflections Hotel

Reflections Hotel is ideally situated for travelers seeking easy access to Dubai’s vibrant cityscape, thanks to its proximity to key public transport stations. Just a short distance away are the Al Jadaf Metro Station and Creek Metro Station, both serving as vital hubs for exploring the city efficiently and comfortably. These stations connect guests to Dubai's extensive metro network, making it effortless to reach popular attractions, business districts, and entertainment venues across the city. In addition to the metro stations, the nearby Al Jadaf and Creek areas offer convenient access points for water-based transportation options, providing a scenic and relaxing way to explore Dubai’s historic creek and waterfront. Whether you're commuting for business or leisure, the accessible public transport options around Reflections Hotel ensure a smooth and hassle-free journey, allowing guests to maximize their time and enjoy all that Dubai has to offer.

Nearby Dining Options at Reflections Hotel

Guests staying at Reflections Hotel can indulge in a diverse array of culinary experiences just steps away. For authentic Japanese cuisine, Kimuraya Authentic Japanese Restaurant’s third branch in Al Jaddaf offers exquisite sushi and traditional dishes. If you're craving international flavors, Bar Baar Freestyle Kitchen & Bar provides a lively atmosphere with a fusion menu and creative cocktails. For Middle Eastern delicacies, Al Baraka Restaurant and Al Dahleez serve up rich, flavorful dishes that showcase local and regional specialties. Coffee lovers can enjoy a relaxing break at Caffe Aroma, while those seeking refreshing beverages can visit Aquachill or the Crossroads Cocktail Bar for expertly crafted drinks. Bosporus offers a taste of Turkish cuisine, rounding out a vibrant culinary scene around the hotel.

Nearby Shopping Landmarks

Just a short distance from Reflections Hotel, guests can explore the vibrant shopping scene with notable landmarks such as Bait Al Arab and The Golden Pen. Bait Al Arab offers a unique blend of traditional and contemporary retail experiences, showcasing local crafts, fashion, and souvenirs perfect for memorable keepsakes. Meanwhile, The Golden Pen stands out as a premier destination for luxury stationery, exquisite writing instruments, and elegant gifts, making it an ideal spot for those seeking sophisticated shopping options. These nearby landmarks provide a diverse shopping experience, blending cultural charm with modern luxury right at your doorstep.

Affordable Luxury at Reflections Hotel in Dubai

Reflections Hotel offers an exceptional stay at an attractive price point, with rooms typically ranging from just $51 to $75 per night. This makes it a highly appealing choice for travelers seeking comfort and quality without breaking the bank. Situated in the vibrant city of Dubai, Reflections Hotel provides excellent value, allowing guests to enjoy the city's luxurious atmosphere at a fraction of the usual cost. In comparison, the average price for a hotel room in Dubai generally falls between $151 and $200 per night, reflecting the city's reputation for opulence and high-end accommodations. While many hotels in Dubai command premium rates, Reflections Hotel stands out as an affordable alternative that still delivers a satisfying and comfortable experience. Whether you're visiting for business or leisure, this hotel offers a budget-friendly option without compromising on quality.

Outstanding Customer Experiences at Reflections Hotel

Guests consistently praise Reflections Hotel for its exceptional service and welcoming atmosphere. The staff is described as kind, helpful, and attentive, ensuring that every stay is comfortable and enjoyable. Many visitors highlight the hotel’s great location, with easy access to underground parking, supermarkets, and nearby food outlets, making it a convenient choice for travelers. The hotel’s modern design and cleanliness receive high marks, with guests appreciating the stylish rooms and overall good value for money. The breakfast service is frequently commended, and special thanks are often extended to staff members like Ms. Malou for their continued support and excellent customer care. Overall, Reflections Hotel leaves a positive impression, with many guests eager to return and recommend it to others.

Reflections Hotel: A Well-Received Choice in Dubai

Reflections Hotel in Dubai has garnered positive feedback for its strategic location, offering guests easy access to key attractions and vibrant city life. Visitors appreciate the hotel’s convenient setting, which enhances their overall experience and makes exploring Dubai effortless. The hotel also maintains a commendable standard of cleanliness and comfort, ensuring guests feel at ease throughout their stay. Guests value the attentive staff who contribute to a welcoming atmosphere, making their visit more enjoyable. While the facilities are rated as satisfactory, the overall experience at Reflections Hotel strikes a good balance between affordability and quality, making it a popular choice for travelers seeking comfort and convenience in Dubai.

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Amenities and facilities

Good6.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Russian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Grocery delivery
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Ironing facilities
  • Mini bar
  • Refrigerator
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV

Food and dining

Breakfast options
  • Continental

Location

Al-Jadaf 1, Al Jaddaf, Dubai, United Arab Emirates, 30531

Very good7.3

Location

Airports
  • Dubai International Airport (DXB)
    5.6 km
  • Sharjah International Airport (SHJ)
    22.8 km
Public transportation
  • Al Jadaf Metro Station
    1.1 km
  • Dubai Healthcare City Metro Station
    1.3 km
Hospital or clinic
  • Latifa Hospital
    620 m 9 min walk
Shopping
  • The Dubai Mall
    5.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    900 m 4 min drive

What's nearby

Popular landmarks
  • The Dubai Mall
    5.0 km
  • Dubai Aquarium & Underwater Zoo
    5.2 km
  • Burj Khalifa
    5.6 km
  • The Dubai Fountain
    5.6 km
  • Dubai Creek
    5.7 km
  • Wild Wadi Waterpark
    16.3 km
  • Burj Al Arab
    16.4 km
  • Ski Dubai
    17.0 km
  • Dubai Miracle Garden
    19.5 km
  • Atlantis Aquaventure Waterpark
    22.6 km
Nearby landmarks
  • Dubai Officers Club
    560 m
  • Latifa Hospital
    620 m
  • Al Wasl Sport Club
    660 m
  • Zabeel Stadium
    680 m
  • Al Wasl Sports Club
    770 m
  • Grand Cineplex
    820 m
  • Bait Al Arab
    920 m
  • Mix
    1.0 km
  • Cooz
    1.0 km
  • Gymnasium at Grand Hyatt
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-in until08:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)15
  • Airport transfer fee150 AED
The property
  • Year property opened2014
  • Number of floors13
  • Room voltage240
  • Number of rooms 100
  • Non-smoking rooms/floorsno
  • Number of restaurants1

Reviews of Reflections Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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6.8

Good

Recent ratings trend

10 most recent verified ratings received by the property

  • 2.0
  • 6.4
  • 6.0
  • 8.0
  • 10
  • 10
  • 4.0
  • 10
  • 10
  • 5.2

Most recent

  • Location score 7.3 out of 10
    Location7.3
  • Service score 7 out of 10
    Service7.0
  • Value for money score 6.9 out of 10
    Value for money6.9
  • Room comfort and quality score 6.8 out of 10
    Room comfort and quality6.8
  • Cleanliness score 6.7 out of 10
    Cleanliness6.7
  • Facilities score 6.3 out of 10
    Facilities6.3
High score for Dubai

Rating

9+ Exceptional (271)
8-9 Excellent (98)
7-8 Very Good (179)
6-7 Good (103)
<6 Below Expectation (556)

Review summary

Powered by OpenAI

The hotel has a lot to offer, with excellent and friendly staff service that many reviewers have praised. The rooms are clean and spacious, providing a comfortable stay. The location is great for both shopping and airport with easy access to public transportation. Also, the comfortable beds have been a highlight of many guests' stay. The breakfast is good with various options available to suit different tastes.

Few reviewers mentioned poor customer service, which requires improvement.

Did you find this review summary helpful?

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Showing 1,207 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Sanjay from India
    Couple
    Deluxe King Room
    Stayed 4 nights in February 2025

    “Comfortable Stay”

    Wonderful stay at this hotel. We had our nights' stay. The location of the hotel is excellent at a prime area of Dubai having metro station at walking distance (1.5 km). Burj Khalifa is visible from the hotel's window if your room is facing main road. Cleanliness was good. Behaviour of staff was good. Breakfast had limited items but was nice. Supply of items in the breakfast was bit slow. The additional charges of cleaning and tourist fee pinch the most. If the hotel management includes these charges in the booking itself, it will be good to compare with other hotels. Overall, I will still recommend others to choose this hotel in view of its location, price and facilities as compared to other hotels. Sanjay Gupta New Delhi, India

    Reviewed March 06, 2025

    Thanks for your kind and lovely words, Sanjay! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

    Responded March 17, 2025
    Reflections Hotel
  2. 10.0
    Exceptional
    Asmau from Nigeria
    Solo traveler
    Deluxe King Room
    Stayed 3 nights in October 2025

    “Staff- Lucky”

    Lucky was full of positive energy and always ready to lend a hand. He went above and beyond to make sure I was comfortable and happy. You can tell he genuinely enjoys helping guests Such great attitude!

    Reviewed October 17, 2025
  3. 8.0
    Excellent
    Jacob from Canada
    Couple
    Deluxe Double Room
    Stayed 3 nights in November 2025

    “Relaxing place to sleep”

    Great place, staff are very friendly. There is some construction in the area, but it’s Dubai, there is always construction nearby. Breakfast buffet was great. Room was simple but clean. Ask for anything you might need more of, like water.

    Reviewed November 24, 2025
  4. 9.6
    Exceptional
    Manfred from Austria
    Solo traveler
    Deluxe Double Room
    Stayed 1 night in March 2025

    “Nice place..”

    I mean Ramadan price... It was so good value that even some flaws could be easily excused. But it was a good stay in every regard anyway. Rather small rooms, but pleasantly appointed, everything clean, a small rooftop pool with a view of the skyline, a fitness room, ( gym would be an exaggeration) and an exterior in a decorative Yemeni (?) look. Relaxed and nice staff. I liked it .

    Reviewed March 27, 2025

    Dear Manfred, Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable stay at Palette Royal Reflections Hotel and Spa. We appreciate your understanding regarding the room size, and we’re glad the overall experience, including our rooftop pool and relaxed staff, made for a pleasant visit. Your feedback is highly valued, and we're excited to welcome you back for another great stay. Best regards, Noah Palette Royal Reflections Hotel and Spa Dubai

    Responded April 01, 2025
    Reflections Hotel
  5. 2.4
    Bruce from United Arab Emirates
    Solo traveler
    Deluxe Double - King
    Stayed 1 night in March 2025

    “Dirty Hotel, No Customer Service”

    The hotel is very dirty. Staff: has no customer service at all, even their Central Reservations has no idea how to resolve reservations issues, they gave me an email to escalate a booking issue, when I called to follow up, Hamza at Central Reservations told me which Team is in escalations or handles escalated enquiries, yet I received the email from his colleague in central Res. One gentleman at Reception makes up faces when you talk to him, like he is annoyed, I observed this with other Guests. There's no management on site like it is a norm in hotels, the reception team will tell you they don't know when you ask for assistance. I stayed for a month at the hotel. Housekeeping: has to be told how to clean the room, otherwise they miss many things, like changing towels and forgetting to replace them, calling reception is a mission as most of the time the phone just rings, so you wait for fresh towel or shower mat or anything housekeeping missed, or changing linen and not dusting surfaces, clearly they have no checking list. Before check-in, I mentioned I don't want to see hair of the previous in the bathroom, and I found it, so they don't check guests comments prior to check in, also after cleaning you find more long hair strands in the bathroom or linen, probably from the cleaning cloths from other rooms. Location: The hotel is next to two major construction sites, the noise in the morning on a Saturday can be unbearable, also the sites create so much dust and housekeeping is not this hotels' strength like everything else. Gym: equipment is very minimal and broken, one treadmill and dumbbells with the heaviest being 15kg, one is broken but is still placed on the rack, which is a safety hazards as one side came off and fell on my feet when I first used the gym Building structure: the property is so run down and there's dust everywhere, wallpaper/paint peeling off in rooms, furniture is chirped and has scratches. The basement has a pile of staff stacked there, which is health and safety hazards. In both rooms I stayed in. Bathroom toilet has been leaking since I stayed in the room for 3 weeks, I didn't report it cause I expect housekeeping to spot such and report, but it is not done, so there's water on the floor, which creates fleas, in addition to cockroaches you'll spot often. Location: area still developing, close the major routes, Downtown access, but not recommended for long stays as the area is not walkable - no side walks and is very sandy, so if you are into fitness, you can't walk or fully use the gym as the equipment is minimal If you are used to mid-tiertier or opulent international hotels standards in hotels, you won't find that here cause nothing makes your stay easy, customer experience is not the focus. I want extend my gratitude to Shane, the security lady and gent from Cameroon, they are nice and do their best to assist. I literally have to wait for Shane to come on shift to ask for assistance, other receptionists don't respond and aren't friendly to deal with. There's two Housekeeping gents who mostly attended to my room that are friendly.

    Reviewed March 31, 2025

    Dear Bruce, Thank you for taking the time to provide such detailed feedback. We sincerely apologize for the issues you encountered during your stay at Palette Royal Reflections Hotel and Spa Dubai. We are truly sorry for the cleanliness, service, and maintenance shortcomings you experienced. This is not the standard of service we strive to offer, and we deeply regret that we did not meet your expectations. Your comments about housekeeping, customer service, and the gym have been noted, and we will address these areas immediately to improve our guest experience. We also want to thank you for highlighting the efforts of Shane, our security staff, and the friendly housekeeping team – we will ensure that their hard work is recognized. We truly value your feedback as it helps us improve, and we hope to have the opportunity to provide a better experience in the future. Best regards, Maria The Palette Royal Reflections Hotel and Spa Dubai Team

    Responded April 02, 2025
    Reflections Hotel
Changed to review page 1

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