Regal HongKong Hotel

Close to shops and local restaurants, easy access to MTR.

overall it was a great stay,nice hotel, spacious room, nice staffs, good location, but needs improvement though...hotel is a lttle bit outdated like there’s no socket plug beside the bed for charging your celfones. And also there’s no seat for guests at the lobby.

The location is good with good restaurants near and around the hotel. The hotel is a bit old already but relatively well-maintained. Airconditioning system is very good as the room is quite cold. Room and bathroom are spacious. Overall, very good stay at Regal Hong Kong Hotel.

Overall it was a great stay at Causeway bay. From the airport you can use Airport Express (機場快線) to get off at Hong Kong terminal and transfers to shuttle bus service (complementary). It takes you in front of the hotel’s entrance! It’s simply and easily! Nearby MTR and Tram station makes us to access Central and North Point. To TST etc Kowloon area you can use bus no,17 and it’s about 20 min to directly. As for Hotel’s life we stayed at Executive Club room on 32th floor. It was awesome decoration like as bubble era in Japan, 1980-1990’s! Lounge was also good because all you can drink wines and sparkling wine, beer (can) and some of liquor. In addition we can some of light snacks and food with drank. If I had say that there was just a little poor choice of gym gears. No Bench press and Smith machine... More needed! Anyway I highly recommend if you stay at HK. Great value for money!!!

The room in Regal Hotel is spacious and clean, suitable for families. The cleaning staff to the staff at the front office are very friendly and will greet us when they see us! The location is accessible and just a 5 min walk away from Causeway Bay MTR Station! Definitely a good stay here in Hong Kong!

Location is quite good and convenient. Room or floor I stayed was outdated, it felt gloomy with old furniture, old lighting, etc. My brother room in the upper floors were newly renovated and nice. Front desk staff are not warm and friendly, just seems to be indifferent.

A bit expensive, but the location is good near many food locations and the crowds at Causeway Bay. Nothing special with the hotel. Despite the star-rating, does not really feel like the place worth the 5-star designation. Disappointing service from the staff as the receptionist are very slow, a bit rude, and took long time to process things and took long time to refund the deposit.

Stayed here for 2 nights, reception during check in was not so friendly. She was not able to find my booking (through Agoda), she asked when did I book this room? Well, she should refer to booking reference via agoda instead of asking me a silly question. Room is really dated, and need major renovation...everything looks dirty, mattress wasn't comfy...room size is horribly small, not worth the money.

Fantastically located hotel on Hong Kong island. Decent breakfast buffet with a good spread of options & chef ready to make your choice of eggs etc. Spacious rooms & hardly a walk to the nearest Causeway Bay MTR. Lot of eateries & Shopping Malls in nearby vicinity. A roof top pool, was just fir to relax in the evenings. Definitely will return on next trip. Recommendable for family with kids.

- Big room space vs hotel room newness. - If you need big room space in Causeway Bay area Hongkong with nice trained staffs & good location, and you can get a good price, this hotel maybe suitable for you. - if you like new hotel with new room, which is usually small size in Causeway Bay area, then you should consider other hotel.

This hotel has grand design.It is located at city centre, easily access to MTR,SOGO,timesquare and tramways station is just right in front of the hotel. We stayed for 2 nights.We booked for Executive Club room, but the reception changed us to executive suite without informing. I called the reception on next day when i realised the room and ammenities are different from what i booked.( it looks very old, the wardrobe is smelly and theres no branded toiletries as mentioned in my booking). The reception told me it is an 'upgrade' ( in terms of the space of the room) but club rooms are at higher floors (to be accessed with different escalator) and i assumed with cleaner and nicer room and view!! Of course i still get to enjoy club benefits like breakfast at higher floor, executive lounge access..I'm not happy because the upgraded room is very old. Furthermore to me it is like 'downgrade" Anyway i did not change room after reassure with the receptionist. I'm lazy to pack and move room.

I have a few comments about the place and the staff. Location is amazing.. But there are alot of things that needs to be addressed.. Most important is the bad service except for Manager Jay.. everyone needs to be nicer, or learn to understand, or just re-train about hospitality and customer service.. They need to really care about the complaints and needs of the customers. On our 1st night, we were complaining that our room was hot.. airconditioning wasnt cool.. then i think the whole hotel was on heater and we were perspiring.. The woman/duty manager from night time shift January 1, 2019, checked our room and insisted that it was only warm and suggested we just suffer in silence.. she couldnt do anything about it.. i said we couldnt sleep because we were perspiring.. they didnt even have an electric fan.. in the end after too much complaining, around 2am we agreed to open a window.. then this same woman at around 630am was calling the phone, knocking and ringing the doorbell because they want to close the window.. i told her please be considerate because we had a hard time sleeping and it’s so early in the morning.. atleast do that around 11am i wont get mad.. She never apologized to us.. imagine just sleeping around 3am then this woman wakes you up because she wants to close the window? Then on our last night January 5, 2019 our luggage was so wet because airconditioning was leaking and alot of our stuff was wet.. atleast Manager Jay offered an apology and promised to upgrade our room in our future stay.. I think you guys dont deserve the 5stars right now.. unless you refurbish the rooms and train the your staff.. You are not on the same level as Shangrila, Conrad and the likes.. Sincerely, Tom Yeung

I booked 2 rooms (deluxe with sofa bed type ). Before I booked, I've seen from the pictures and read from the details provided by Agoda website that the room type I booked has either 2 single beds + 1 sofa bed or 1 double bed + 1 sofa bed. Upon checked in, the receptionist, who has the limited understanding of English insisted on giving us rooms which according to me were not what I booked. After arguing for a while which I finally aware that it was useless anyway, wasting time, tired of queuing too ( so very crowded ), I was asked to upgrade one of my room and I paid Hkd $ 1000,- . End of story

The location was great and food was excellent but too expensive and hope the breakfast and lunch and dinner can be lower the price. A.C. was great but need to remolder the building inside the hall way of each floors too old. FYI

Convenient location, clean rooms. The queue to check in was very long and can be improved on. Price paid did not include airport transfer which was provided by direct booking via website or through Regal email.

The room are very large for HK and the room is very comfy. Great place

Good Rate at Causewaybay

Depend on your budget, this hotel is best at his location easy access to causeway bay shopping area, breakfast is so so, internet limited two device cannot switchable and will cost you extra if you add from your other device 100 HKD.

Depend on your budget this hotel is not bad, good location. Breakfast is so so. Overall is Ok. Internet only for only device perday ( memory your device mac only two cannot change other device ) if you two mobile phones and a laptop. They should mention very clear again in the room. If you device using euro adaptor , you need to bring your own travel adaptor and paid deposit for using it momentarily

The Staff are amazing and when the price is low, and reasonable it's a good property to stay in. Rooms are slowly getting outdated and slowly getting soiled and warren down. But again the area and the the fact there is a Dim Tai Fung downstairs... Highly recommend a yummy lunch or dinner there..... Maybe one of the only reasons I stay at this hotel every time I come to HK.