Very good 7.8
Based on 3228 reviews

Recent customer comments

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Very good



based on 3228 reviews
  • Cleanliness 7.8
  • Facilities 7.2
  • Location 8.8
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 7.4
  • Food and dining 7.1
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Y from Hong Kong
Couples
Superior - 2 Adults
Stayed 1 night in November 2013
good customer service
close to the heart of shopping mall
Reviewed March 25, 2015

Nicholas from United States
Couples
Executive Club
Stayed 1 night in March 2015
Good service for executive floor rooms
Cleanliness, Good staff attitude, Good value for price
Satisfied
Reviewed March 23, 2015

FOO from Singapore
Business travelers
SuperSaver
Stayed 3 nights in March 2015
Not a good experience
location location location
We have reserved a smoking room with a double bed through agoda. While checking in, staff says that there is only twin bed left for smoking room. She push us to upgrade to executive room which is 470 HKD Extra per night. After consideration we decided to stick with our standard room. She then push us to upGrade to deluxe room which is 275 HKD extra per night. We were embarrassed to argue.
Reviewed March 22, 2015

yeung from Hong Kong
Business travelers
Superior - 2 Adults
Stayed 2 nights in March 2015
good location
value for money, good location, big room
Reviewed March 21, 2015

yeung from Hong Kong
Business travelers
SuperSaver
Stayed 2 nights in March 2015
nice place
value for money, warm service, big room
Reviewed March 21, 2015

yeung from Hong Kong
Business travelers
Superior - 2 Adults
Stayed 2 nights in March 2015
good location
value for money, warm service, big room
Reviewed March 21, 2015

boonchoke from Thailand
Groups
Deluxe with Sofa Bed Room
Stayed 2 nights in March 2015
Small waiting area Lobby, Slow check-in
Room size, Clean and tidy, Good location
Nice room and clean, provide good service and convenient location but Friday checking in we experinced was very slow, we didn't get the rooms until 5 PM which was bad
Reviewed March 16, 2015

Wei from Malaysia
Couples
Superior - 2 Adults
Stayed 4 nights in March 2015
Location
Location, grandiose, big room
Generally good but the hotel needs refurbishing
Reviewed March 14, 2015

Louie from Philippines
Families with young children
Deluxe with Sofa Bed Room
Stayed 3 nights in February 2015
great value hotel in Causeway Bay
Location, Customer Service and Value for Money
Our 3 nights stay at the Regal Hong Kong Hotel was really a good deal. Hotel is in a nice location within Causeway Bay and is about 3-5 minutes away (leisurely walk) from the nearest MTR Station. Lots of good places to eat and shop. The room though a bit dated is spacious and well kept. Food choices in the breakfast buffet though repetitive are sufficient, tasty and filling. Kudos to excellent service delivered by JANICE of the Housekeeping Department. She speaks very little English but her service is top notch and sincere. ROBERT of Cafe Rivoli is also very cheerful and accommodating. We will definitely consider staying at this hotel again.
Reviewed March 11, 2015

Chia from Canada
Couples
Executive Club
Stayed 1 night in January 2015
Excellent Stay At Regal
1. Location 2. Comfort of room 3. Airport transfer
Stayed at the club floor and was given a north facing corner suite. Totally enjoyed it as the room was spacious, decor was very nice and the view was stunning. The club floor was better than many other hotels in Hong Kong that are rated higher. Beats the Horizon Club of Shangri-La hands down.
Reviewed March 08, 2015


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