Very good 7.7
Based on 5142 reviews

Recent customer comments

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Very good



based on 5142 reviews
  • Cleanliness 7.9
  • Facilities 7.0
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for money 7.6
  • Food/Dining 7.2
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Alain from Philippines
Groups
Family Room
Stayed 3 nights in September 2016
Great
Just a bit far from mtr station
Reviewed September 07, 2016
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juhun from South Korea
Couples
Superior Queen or Twin Room
Stayed 3 nights in September 2016
trip
good!!
Reviewed September 07, 2016
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Xiao from Australia
Families with older children
Family Room
Stayed 3 nights in September 2016
Clean and comfortable room, helpful staff
Great location, lots of shops and restaurants nearby. Very comfortable room, children the couch. Staffs are very helpful, especially during checking in/out, they helped with the luggage
Reviewed September 06, 2016
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Felisia from Indonesia
Business travelers
Executive Club Room
Stayed one night in September 2016
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Reviewed September 06, 2016
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Seow from Singapore
Couples
Superior Room
Stayed 3 nights in September 2016
Bad customer service
Staff said she couldnt speak English, and overall the staff were unfriendly - asked for shuttle bus timing but male staff at concierge were exceptionally unfriendly and appeared impatient. Will not recommend for anyone who is looking for friendly staff service. However, location is not bad and cleanliness of house-keeping is good.
Reviewed September 06, 2016
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Elizabeth from Philippines
Families with older children
Superior Room
Stayed 4 nights in August 2016
Staying at the Hotel
I'm satisfied and happy
Reviewed September 04, 2016
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Edmund from Singapore
Business travelers
Superior Room
Stayed one night in August 2016
good location but is a bit expensive
good location but is a bit expensive
Reviewed September 02, 2016
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Edmund from Singapore
Business travelers
Superior Room
Stayed 2 nights in August 2016
good location but a bit expensive
good location but is expensive
Reviewed September 02, 2016
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Lee from Hong Kong
Couples
Superior Queen or Twin Room
Stayed one night in August 2016
good location
near commercial area
Reviewed August 31, 2016
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Herman from Hong Kong
Couples
Superior Queen or Twin Room
Stayed one night in August 2016
Overall brilliant
Overall I'm really satisfy with the service and the room in regal Kowloon. However the room service was not as good as expected, we ordered a fish & chip, the chip was really crunchy and delicious but the fish wasnt the fresh. It was a bit tough and tasteless. Hopefully there will be an improvement on the food if I ever visit again next time
Reviewed August 30, 2016
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