Very good 7.4
Based on 8344 reviews

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About Regal Riverside Hotel


Residing in the greater Shatin, this property rests among the refreshing natural parks and forested hills. Regal Riverside Hotel is located on the right side of Shing Mun River, an inlet of Tolo Harbor in the South China Sea. Attractions within the Greater Shatin include the 10,000 Buddha Temple, the Hong Kong Heritage Museum, and the Jockey Club. Shoppers will be pleased to visit the cluster of mega malls populated with varieties of brand boutiques as well as unique individual shops, dining venues, and entertainment places. The famous Hong Kong Disneyland and Ngong Pin 360, Ocean Park, and Science Park are all accessible via public bus and mini bus. Guests can savor excellent Chinese, Cantonese, Japanese, and Italian along with international cuisine at one of the five restaurants, and after meals, enjoy a drink at the bars or indulge in some tasty dessert. The hotel also offers a range of facilities and services including a Jacuzzi and car rental services to make the guests' stay a pleasant and enjoyable one. If you’re looking for a special and unique experience, look no further than Regal Riverside Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Dart board
  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Sauna
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket service

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Restaurant [halal]
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundromat
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Playground


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Wi-Fi/Internet access is available at no additional charge for two devices per room.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 130 HKD
Breakfast Charge (when not included in room rate): 262 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10. Km
Distance to Airport: 41. Km
Internet Usage Fee: 120 HKD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 17
Number of Restaurants: 8
Number of Rooms : 1138
Parking Fee (per day): 200 HKD
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1986
Year Hotel Last Renovated: 2016
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Verified traveler reviews

Filter by traveler type
Very good

based on 8344 reviews
  • Cleanliness 7.7
  • Facilities 7.2
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 6.9
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Yubo from China
Family with older children
Stayed 2 nights in January 2014
Good hotel
The staff was really friendly and room is very clean.
Reviewed September 28, 2016
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Lik from Hong Kong
Business traveler
Family Triple
Stayed one night in October 2015
good , OK!
Reviewed September 26, 2016
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Lik from Hong Kong
Business traveler
Stayed one night in October 2015
Good OK!
Reviewed September 26, 2016
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Ming from Malaysia
Stayed 2 nights in July 2011
Big room!
Big room!
Reviewed September 26, 2016
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Cheng from Malaysia
Family with older children
Family Triple
Stayed 5 nights in September 2016
Can improve on hotel cleanliness and room facilities
There was a plastic bag below the desk at check-in and was not cleared until 2nd day after calling the front desk. Toiletries were for 2 at check-in for triple room and no refill although it was finished. Was a little disappointed when was informed about no small towel on the last day due to no stock.
Reviewed September 24, 2016
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HONG from Singapore
Stayed one night in September 2016
Good location, well maintained hotel, poor service attitude.
Good location in Shatin, condition of hotel well maintained, however, poor service attitude, especially in the evenings.
Reviewed September 24, 2016
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May from Singapore
Family with young children
Stayed 2 nights in September 2016
Lousy wifi we ever had
Never tell us only free 2 devices for room wifi. Unable to reset even though we are not aware and requested for changes. Made me run to front desk just get to know the limitation. They can just tell me when I called to check, poor services !
Reviewed September 24, 2016
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overath from Canada
Stayed 13 nights in September 2016
Reviewed September 24, 2016
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Yin-Chu from Canada
Family with young children
Stayed 2 nights in September 2016
They tried putting me in a lower grade room without telling me
We arrived late evening and was greeted in the usual long queue. The front desk clerk knew we were regulars because I already had my ID and credit card out to speed up check-in. With keycards in hand we proceeded to our room on the 15/F which indicated Executive Club floor in the lift. We thought we were being treated to an upgrade -- to our surprise it was certainly NOT the Superior room we booked. In fact, it was downgraded because the room was smaller, had hard tile floor, no sofa, small TV (hung from the ceiling), smaller closet and no tub. By this point I was quite upset, trying to call the front desk with no one answering. I then proceeded to their club lounge (on the same level). The clerk seemed unsurprised as she started typing on the system. She got us the Superior room we originally booked on another floor. Passed me new keycards with only a good night.
Reviewed September 22, 2016
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Jia from Taiwan
Business traveler
Stayed 2 nights in September 2016
Not bad
It takes a bit more time checking-in and checking-out.
Reviewed September 20, 2016
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