2015
Very good 7.4
Based on 8351 reviews

Verified traveler reviews

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Very good



based on 8351 reviews
  • Cleanliness 7.7
  • Facilities 7.2
  • Location 7.1
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 7.7
  • Food and dining 6.9
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Lee from Hong Kong
Couple
Superior
Stayed 1 night in June 2014
Serivce not up to standard
swimming pool
1) We had lunch in one of the chinese restaurant, we placed order at 13:25. We waited until 14:00 still no " dim sum" and so I asked the staff and realised that they didn't placed the order. At the end We got the food at 14:15. 2) At night I called to Housekeeping department and asked for the special pillow, Lavender & rose. The staff said I have no idea whether special pillow is charge and she need to check. I waited for 20mins and no replied at all. I called to Housekeeping Department again, they said check again. At the end the answer was " All the special pillow are out" Overall, I am satisfied with the service there and I will not back to this hotel again.
Reviewed July 02, 2014

Parker from Hong Kong
Business traveler
Executive Club
Stayed 2 nights in June 2014
Most staff are very helpful, friendly, impressive
reasonable price, good service, quiet place
Reviewed July 02, 2014

Rengammal from Singapore
Family with young children
Stayed 3 nights in December 2013
Good
Room Service
Reviewed July 01, 2014

YAW from Malaysia
Family with young children
Superior
Stayed 9 nights in June 2014
Nice, shopping n eating
Eat, shopping, swimming
Nice , lot of water, swimming good
Reviewed July 01, 2014

LORDEVER from Philippines
Family with young children
Stayed 1 night in April 2014
Value for money...
Good food, good location and good landscape...
Reviewed June 30, 2014

Yik from Hong Kong
Couple
Superior
Stayed 3 nights in May 2014
Not bad, but far away from the MTR Station
New Room, Nice view, Nice enviornment
Reviewed June 30, 2014

Do from South Korea
Business traveler
Superior
Stayed 2 nights in June 2014
Very good for business
good condition for room , very near mtr station , nice view
very good...
Reviewed June 30, 2014

JIE from China
Family with teens
Stayed 1 night in June 2014
a comfortable hotel
I like the peaceful surroundings, nice service and the clean room~
Check in took too much time!!!
Reviewed June 29, 2014

ying from China
Couple
Superior
Stayed 1 night in July 2013
Regal Riverside Hotel
Good
Reviewed June 29, 2014

Johnny from Hong Kong
Couple
Superior
Stayed 1 night in June 2014
Comfortable and relax
Fast room service, fast internet access and downloading, fast public transport.
Pleasant stay, relax and comfortable.
Reviewed June 29, 2014


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