Very good 7.4
Based on 8351 reviews

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Very good

based on 8351 reviews
  • Cleanliness 7.7
  • Facilities 7.2
  • Location 7.1
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 7.7
  • Food and dining 6.9
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Lee from Hong Kong
Stayed 1 night in June 2014
Serivce not up to standard
swimming pool
1) We had lunch in one of the chinese restaurant, we placed order at 13:25. We waited until 14:00 still no " dim sum" and so I asked the staff and realised that they didn't placed the order. At the end We got the food at 14:15. 2) At night I called to Housekeeping department and asked for the special pillow, Lavender & rose. The staff said I have no idea whether special pillow is charge and she need to check. I waited for 20mins and no replied at all. I called to Housekeeping Department again, they said check again. At the end the answer was " All the special pillow are out" Overall, I am satisfied with the service there and I will not back to this hotel again.
Reviewed July 02, 2014

Parker from Hong Kong
Business traveler
Executive Club
Stayed 2 nights in June 2014
Most staff are very helpful, friendly, impressive
reasonable price, good service, quiet place
Reviewed July 02, 2014

Rengammal from Singapore
Family with young children
Stayed 3 nights in December 2013
Room Service
Reviewed July 01, 2014

YAW from Malaysia
Family with young children
Stayed 9 nights in June 2014
Nice, shopping n eating
Eat, shopping, swimming
Nice , lot of water, swimming good
Reviewed July 01, 2014

LORDEVER from Philippines
Family with young children
Stayed 1 night in April 2014
Value for money...
Good food, good location and good landscape...
Reviewed June 30, 2014

Yik from Hong Kong
Stayed 3 nights in May 2014
Not bad, but far away from the MTR Station
New Room, Nice view, Nice enviornment
Reviewed June 30, 2014

Do from South Korea
Business traveler
Stayed 2 nights in June 2014
Very good for business
good condition for room , very near mtr station , nice view
very good...
Reviewed June 30, 2014

JIE from China
Family with teens
Stayed 1 night in June 2014
a comfortable hotel
I like the peaceful surroundings, nice service and the clean room~
Check in took too much time!!!
Reviewed June 29, 2014

ying from China
Stayed 1 night in July 2013
Regal Riverside Hotel
Reviewed June 29, 2014

Johnny from Hong Kong
Stayed 1 night in June 2014
Comfortable and relax
Fast room service, fast internet access and downloading, fast public transport.
Pleasant stay, relax and comfortable.
Reviewed June 29, 2014


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