Very good 7.4
Based on 8351 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 8351 reviews
  • Cleanliness 7.7
  • Facilities 7.2
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 6.9
Sort by

Angela from Hong Kong
Executive Club
Stayed 1 night in December 2014
overrated and service is bad
big room, clean, but service is bad
I booked an executive room and confirmed the hotel that I can check in in the club lounge, but when I arrived at hotel, the staff in the lobby asked me to check-in in the lobby counter as I was using agoda service, not having a booking directly from the hotel, I complained as I have checked the term & condition before my booking. Later, when I check-in at the club lounge, I told the staff and they said the guy was just a security, oh please, can the hotel have more staff training to all staff and not wasting customer time
Reviewed January 07, 2015

waikeen from Singapore
Solo traveler
Stayed 2 nights in October 2014
Reviewed January 06, 2015

Jasmine from Malaysia
Stayed 4 nights in December 2014
4 Cold nights in Regal Riverside
Clean, quiet and has many restaurants
It was ok. What I dont like about the hotel is the check in is very slow. There were maybe 20 people in front of us in the queue and it took almost an hour, although there were 5-6 people at the counter. Distance to train station isn't close although there is an access to the underground that leads to the train station. Room temperature was fixed to 20degC and there was no way to adjust the temperature using the controller.
Reviewed January 06, 2015

Sheau from Malaysia
Stayed 4 nights in October 2013
Very nice room
Nice and comfort room. Nice view. Good staff
Very nice and big room. But a bit far from city.
Reviewed January 05, 2015

Earvin from Hong Kong
Stayed 1 night in February 2012
Reviewed January 05, 2015

Lai from Hong Kong
Stayed 1 night in January 2015
No Free Wifi in the room
Location, price,
Was disappointed with the lack of free Wifi in my room which was stated on the website
Reviewed January 05, 2015

SHUWEN from China
Stayed 1 night in December 2014
Cost-effective hotel in Hongkong
big room, comfortable, Cost-effective
It's really nice experience. The room is large, the facilities are great. Sofa, bay window, big desk, safe, mini bar, bathtub. 10 mins walk to subway station, 3 bus stop around the hotel. Pretty good restaurants in 5 mins walk far, and don't worry no food in 24 hours. A little supermarket closed at 11 p.m.
Reviewed January 05, 2015

Hsiaowei from Taiwan
Family with young children
Stayed 1 night in January 2015
wifi costs money now but it used to be free
hotel price is good
Reviewed January 04, 2015

Tsui from Taiwan
Family with older children
Family Room
Stayed 4 nights in March 2014
Old facilities, inside hotel is very dark.
Friendly staffs, big hotel, quite area.
Reviewed January 04, 2015

KHOO from Malaysia
Stayed 5 nights in December 2014
Value for money
Food, size of room, location
Reviewed January 02, 2015


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: