2015
Very good 7.4
Based on 8351 reviews

Verified traveler reviews

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Very good



based on 8351 reviews
  • Cleanliness 7.7
  • Facilities 7.2
  • Location 7.1
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 7.7
  • Food and dining 6.9
Sort by

Grace from Hong Kong
Business travelers
Superior
Stayed 1 night in April 2014
good
Cleanliness, Location, Price
Reviewed November 21, 2014

Grace from Hong Kong
Business travelers
Superior
Stayed 1 night in July 2014
Good
Cleanliness, Location, Price
Reviewed November 21, 2014

Stephen from United Kingdom
Couples
Superior
Stayed 1 night in June 2014
Riverside Hotel
Fairly cheap hotel in Shatin area, close to transport links, good size room
Quite comfortable, food on offer not great but can go across the river to Shatin Central and there are many choices. Nice size room with decent size bed.
Reviewed November 20, 2014

Goh from Singapore
Couples
Superior
Stayed 4 nights in December 2013
value for money
clean,spacious room
good
Reviewed November 20, 2014

Kelvin from Hong Kong
Solo travelers
Superior
Stayed 1 night in November 2014
Good price
Money, location and F&B
Very good and convenience for getting food
Reviewed November 19, 2014

Edwin from Singapore
Solo travelers
Superior
Stayed 4 nights in January 2014
Good stay
Cleanliness, staff attitude, great facilities
Excellent
Reviewed November 19, 2014

Michael from Australia
Business travelers
Superior
Stayed 3 nights in November 2014
Review
Quite, SPA
Too far away.
Reviewed November 18, 2014

Maria from Philippines
Business travelers
Superior
Stayed 4 nights in November 2014
Service was good but not exceptionsl
Service staff were courteous and helpful
Reviewed November 18, 2014

elaine from United Kingdom
Families with young children
Superior
Stayed 12 nights in November 2014
disappointed
location, price, easy access to public transport
I've stayed in the Regal hotel before and came back because of good expereince in the past. But was quite disappointed with the service of the staff this time and felt like the hotel was looking quite shabby in comparison to the other hotel in Shatin. It was also very noisy. My mum had told them she had lost her bag and it could possibly have been in the previous room she stayed in and was trying to locate it with asking staff and they were not helpful at all. They said they had not found it when they were cleaning the room. A few days later she noticed her eye cream was missing and decided to contact the staff 1 more time before she was preparing to check out the day after to see if they found it and her handbag. They were very rude to her and come up to the room and checked through all her luggage and yet they could not find it. A few hours later they called up and asked if she would like to report the incident, but she did not feel the need, a few minutes later they showed up with her hang bag and said it was in the previous room after all. No apology at all.
Reviewed November 18, 2014

Kee from New Zealand
Solo travelers
Superior
Stayed 3 nights in September 2014
good location
cleanliness, friendly and handy location
Reviewed November 17, 2014


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