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Lovely hotel recommended”
I have stayed in this hotel previously, Hotel Amenities and Services at Regency Hotel in Shantou include a well-appointed business center, 10 restaurants and bars, each with its own distinctive décor and ambiance. Both western and Chinese cuisines can be found here. The bar has some of the most exotic collections on offer. Sports and recreation at the hotel include a modern gym, a swimming pool, a Sauna bath, a massage center, 8 alley bowling center, tennis courts, billiards rooms, karaoke, Baby Sitting on Request, Disabled Facilities, Cake Shop, Concierge, Travel Desk, Bank, Beauty Salon, Car Parking, Shuttle Bus Services to the Airport.
Great hotel, I am sure you will like it!”
Overall, very satisfied with the hotel, the surrounding, and the staffs. Breakfast choices didn't really suit me well, but that depends on individual. Will consider this hotel again when I go back to Shantou, another hotel which I wish to try is Meritus in town. There are some construction going on, not suitable for those who don't like to see construction site. I think I paid a little too much for the room, cos I over heard other visitors paid not as much as me, maybe due to that, I got unlimited free international call.
An oasis at the other end of the city”
This is a very comfortable hotel with friendly and helpful staff. The concierges went out of their way to recommend tourists sights; local produce and even arrange for transportation. Give the swimming pool on level 6 a try after a busy day walking through the city or visiting the sights from Swatow to Chenghai to Chaozhou. This is a good place to stay.Wifi internet could have been complimentary, though.
my room was none smoking but smell cigarette so badly, the shower walls & shower curtain so dirty with mold on it i have pictures and too much noise because of construction on next building
The hotel was very well kept and the room was very comfortable. Recommended for travelers that are westerners.
Nice location, OK facility but a bit old, Not so professional staffs”
Considered one of the best hotel in Shantou area, the facility is a bit old but maintained in a good condition. I asked for a taxi upon check-out but told to go to the doorman. Weird that they did not try ask their own staffs first.
no need to choose business room cause some ”
if you travel with child better dont choose that hotel because everywhere in hotel can smoke in elevator and lobby and no need to choose better rooms because lobby gives you anyway standart room I dont suggest any to stay in that hotel
Enjoyable & comfortable stay”
My room is clean and spacious,the service is fast even at late night, staff are friendly. opposite is a big shopping complex Walmat,hae swimming pool, gym stream room.Food in this hotel is good,A enjoyable & comfortable stay
Not impressive as a 5 star hotel”
Not a pleasant stay. Mosquitoes found everywhere at the lobby. Breakfast should be included in the room rate. Wifi should be free in the rooms as a 5 star hotel. Inconvenient location for shopping and exploding local cuisine. Staff are not courteous and helpful compared with other western run 5 star hotel. Not likely to come back again.
Nice and comfortable rooms”
The hotel room is comfortable and spacious. Though the finishing looks a bit old, overall the room was clean. Within the hotel, there is a bakery, restaurant and a tour agency (where you can book a driver's service to bring you round the city). There is a clubhouse and gym at the hotel where the family could enjoy billard, swimming and table tennis. Outside the hotel, there are street eateries and shops located about 5-10 minute walk away.
great hotel ”
the location of this hotel for our business is very good . the room we have this time is much better lighting then the one we stayed last year the room rate included breakfast is a plus if they have a swimming pool will be perfect for our trip We will recommend this hotel to our friends & colleues
Nice hotel with great location ”
the hotel lobby look grand and nice. the restaurant also look very pleasant with nice food. location is good as it was in the center of the city. room is clean. but the size of the room quite small and the tv is quite old model. but i think this is the best hotel available in the city.
lovely hotel 5 stars”
i enjoyed my stay in this hotel.near the city and airport just 10 minutes by taxi.staff are very gentel but unfortunatly just the reception can talk english.resturant .no body speaks.hard to stay alone without translator. Gym was marvelous
great location ”
though under renovation (completion march) there are no inconveniences caused.staff are very well-manered.breakfast fairly good.great sea view .very convenient to get around.reasonably priced.highly recommended.
Great Service ”
We hopped on the coach to the hotel upon advice by airport staff, and arrived at this lovely hotel. Friendly staff greeted us and helped us with our luggage. The facilities were well-maintained, nothing broken down, and service was prompt from concierge to room-service. We felt our money was well-spent!
Great Hotel and Staff”
I have stayed stay at this hotel twice now and will do so again, its in a new part of Shantou away from the noise and madness of Shantou, the service was great, the staff were helpful and spoke very good english, for the price it's value for money +
Hotel for traveller ”
This hotel is well maintain. It is very clean and the staff also have manner. The food in the chinese restaurant is very delicious. The room condition is very comfort but the bathroom a bit small. The disadvantage is the location is not so good. When you need to go out and the taxi service is needed.
Good location and facilities
Overall good experience.
poor experience with agoda and hotel definitely not 5 star.carpet very dirty. but staff are nice”
on agoda.com selling to me was regency hotel room. when i got there they said they can only offer regency apartment room to me (which is a building at the back street, not the same address that agoda.com showed me) and they said didn’t get my booking from agoda and need me to pay more if i want to stay at the hotel and need to swipe my credit card RMB 500 for deposit. i was back to hotel after work and is already 10pm. i have no other choice and have to pay them. the hotel is old and not clean. really bad experience.
Cozy and comfortable hotel”
My main reason to stay at this hotel is because I am going to Hong Kong, There is a travel agency behind the hotel where I board the coach to Hong Kong. The hotel is opposite a big shopping centre and a Wal-mart hypermarket. Tim sum breakfast is on offer for 8 chinese yuan for all item. Complimentary Wifi internet is only available in the hotel lobby.
Good enough but not quite excellent”
Good enough for most overseas business travellers but not quite excellent. Communication in English can be a problem sometimes, or you would have to wait for some time till you fincally get to the person who speaks.
Sufficient hotel for business”
The hotel is a little dated and the beds are hard which I have found in many hotels in China. There is a lot of shopping and stores in the area to explore but nothing of particular note. Every bed has a comforter which would be ok if the AC would work but it did not cool the room so the bed covers make it hot.
Nice hotel but no shopping, Malls”
Coffee house menu limited quite pricey. Across the road we found a nice place to eat & reasonable too. On the hold, hotel location too far fom shopping area except the Walmart across BUT its renovating. So disappointing!!!!
More hype than anything else...”
I stay at numerous 4 or 5 starts hotels in my travels, as I practically live on the plane. Very overratted, poorly staffed, unclean rooms, and hard as a rock matresses... The staff is very unfriendly, the doorman, always with his hand out.. I cheked out at 7 a.m., nobody to fetch me a cab, and when I got one myself from the street, none of the staff will tell him in english where to take me... Oh no meters on the cab, so it was a "let's make deal" type of situation, ... Not a pleasant experience..
Lovely hotel very good service”
hotel is of a high standard for china, good for both business and family, buffet has a good selection for all kinds of taste, beds are firm but i think this is the same for most chinese hotels. hotel is situated in what is becoming a high end residential area, away from downtown and thus not much happening in the evening. taxis are a pain as the drivers don't speak english and drive like maniacs.
decent hotel , not pleasant”
although it was the best hotel in the city , it was not exceptional. our first night was spent in smoking room because they did not have a non-smoking room. smoking is allowed everywhere in hotel - public places. people spit everywhere inside hotel in bins.
China 5 stars hotel - Mine 2.5 stars”
Never seen a hotel need you you to buy your own city map. Doorman expect tips every finger his lift for you even though you donr need the help. and he dump you like a hot potatoes once there is a new customer around.
hotel No good”
No well located and no good staff. First the took my luggage and I was suspicious about how they do this... after I know they want money and look because they saw that in my hand there is more... so the guy wait... After this problem with room twin bed rather tan queen beds . I had book for queen bed so I ask for change. Wait long time.
Nice hotel with good service”
the hotel had decent sized rooms and whenever anything was needed, once the front desk received the request, would almost immediately send their staff up to follow up on my request. friendly staff. my room's air-conditioner was working well, however the room in which my grandfather stayed in was still quite warm despite adjusting the temperature to its lowest. however, the hotel food wasn't good. only had 1 restaurant.
This is the least attractive of the 3 5 star hotels in Shantou, all of which my wife and I sampled. We booked 2 nights. We needed 4 more but we moved to another hotel for better service, food and function.
Regency Hotel Shantou”
A small disadvantge is the location of the hotel. If you like to go out for shopping in the evening its not the right place. You go out left side behind the hotel down the road and you find a couple of shops. When you cross the first traffic light after 50m there is a nice and good hong kong style restaurant! The ambiente and facilities in the hotel are nice. The rooms are large and have everything you expect from a five star hotel. The manual in the coffe shop is ok. The breakfest buffet you will only like if you eat chinese food. Even then, for the food the hotel owns maximum 3 stars! The staff is always friendly.
good bz travel hotel”
standard but clean, good trained staff. well established for bz travelers.
Far remote no good for holidays ”
hotel is comfortable, clean and the room is large”
all the while i have a comfortable stay and it is a good stay for business trip
so far so good”
You go out left side behind the hotel down the road and you find a couple of shops. When you cross the first traffic light after 50m there is a nice and good hong kong style restaurant!
Walmart & Starbucks across the street.
Good Location Good Food”
Location is nice, Food Quality is too good I'm loving it....helpful staff...Nice big rooms. Will use the same hotel in my next trip as well...
Hotel was neat & clean Good Location...Quality of food was also good.
value of money”
Hotel was good,clean, staff was helpful. In short it was a value of MONEY.
Good view, Good place, Good services”
Good view, Good place, Good services and i hope to come again
Convenient and comfortable”
Very comfortable room, modern hotel facilities”
NOT BAD , BUT IT IS LOOKING LIKE 5 STAR HOTEL , ROOM IS NOT CLEANED
One of the stellar hotel in Shantou”
Decor and atmosphere is superb. Room is big and well furnished.
Good hotel friendly services”
This is the second time I stay in this hotel for Cheng Meng festival of my grand father and grand mother. The hotel locate in the center of Shantou.
Excellent hotel. Attentive staff”
Convenient location, helpful staff, professional staff make possible my recommendations for choosing the hotel to other travelers, my choice when you visit Shantou will not change.
We booked hotel not apartment, when we checked in they said it's apparent. ”
No where it's mentioned in room description. As it's the fault of agoda
The ten year old Hotel is getting old, more dirty and not so nice anymore. It was better before.
Isn't worth it. ”
I saw quite a number of cockroaches running in the lobby. My room is ¥428 per two and it's definitely overpriced. The staff were quite rude and there were not enough staff in the front desk.
Pretty good location”
I stayed there for just one night, and it was a pleasant experience
Good location near Shopping Mall”
Best thing about the hotel is it is across a Walmart. Rooms are spacious and clean. Food outlets are decent. Staff is polite. Would stay here again.
cold food for hot buffet”
The elevafer should be secured.”
The elevator should be secured. Any people has access to each floor. It is extreamly horrible experience.
Time for renovation”
great stay and value for money
very nice but no WIFI in the room like published ”
nice hosting , most of time i was out of the hotel .
One of the best hotels in Shantou”
It was very pleasant.
Decent hotel with good service”
Here to visit family basically its convenience to travel around without much trouble. Food and services are decent worth the price.
good hotel. good standard for this city.”
good hotel for this city. english speaking staff. good location
Great location, clean and pleasant room.”
friendly guest realation staff, responsive room service and good security. room rate is high but great discount during their 12th anniversary celebrations.
only choice in shanyou city”
It was normal. This is the only choice, if you want to stay 5 star hotel in this area.
Sucio y dejado. Típico hotel que figura bueno y es”
Típico hotel pretendidamente lujosos de ciudad mediana en China . Con la típica moqueta repugnantemente sucia y muebles imitación caoba que debieran ah de cambiado hace ya 10 años. Cortina de la ducha con moho. El desayuno correcto aunque caro para lo que es China. Hay alternativas mejores en la ciudad
hotel agreable ”
hotel ageable , propre , personnel charmant ,chambre spacieuse et calme , restaurant western acceptable ,un hotel calme au milieu de cette ville en construction
5 Sterne Hotel ??”
Erst mal Vorsicht bei der Anreise mit dem Taxi. Die Taxifahrer versuchen - natürlich - überhöhte Pauschalpreise von 80-100 Yuan zu verlangen. 50 Yuan sind durchaus angemessen. Das Personal spricht i.d.R. ganz passabel Englisch, ist höflich und hilfsbereit. 5 Sterne sind hier reichlich optimistisch vergeben worden. Direkt anschliessend war ich in einem 5-Sterne-Hotel in Ningbo, das war ein Unterschied wie Tag und Nacht. Meines Erachtens ist das Regency mit 4 Sternen gut bedient. Ich würde hier aber wieder einchecken, da das Preis-Leistungsverhältnis o.k. ist.