Regent of Rotorua, Boutique Hotel & Spa
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 Regent of Rotorua, Boutique Hotel & Spa
Interior view Regent of Rotorua, Boutique Hotel & Spa
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8.8
Excellent
/10
(61 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Eat Street80 m
  • Cottage Flair290 m
  • Rotorua Night Market360 m
  • Rotorua Hospital370 m
  • St. Lukes Anglican Church460 m
  • Kuirau Park520 m
  • Maori Made530 m
  • St. Faith's Anglican Church540 m
  • Te Papaiouru Marae600 m
  • Tamaki Maori Village630 m
  • Free Wi-Fi

    Regent of Rotorua, Boutique Hotel & Spa

    1191 Pukaki St, Rotorua City Center, Rotorua, New Zealand, 3010 - See map
    "Location in near to the visitor's center, boutique hotel has a clean and fresh vibe, staff are friendly and very accommodating, amenities are complete..."
    michelle - May 8, 2017
    Exceptional cleanliness
    9.2 rating for cleanliness
    Excellent service
    8.9 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Hot spring bath

    Property ranking|Compared to 412 Rotorua properties
    See all rankings
    Location score
    9.3/10
    Review score - United States
    9.6/10
    Cleanliness score
    9.2/10
    Service score
    8.9/10
    Better than
    98
    %
    of Rotorua properties
    Better than
    98
    %
    of Rotorua properties
    Better than
    97
    %
    of Rotorua properties
    Better than
    93
    %
    of Rotorua properties
    Value for money8.3
    Distance to city center0 KM
    Location rating9.2
    Nearest airportRotorua Regional Airport (ROT)
    Distance to airport6.4 km

    Rooms available at Regent of Rotorua, Boutique Hotel & Spa

    8.6
    Excellent
    Room comfort & quality
    Two Bedroom Executive Suite
    Two Bedroom Executive Suite
    ...
    • Room size: 55 m²/592 ft²
    • Balcony/terrace
    • 1 queen bed & 1 king bed or...
    Enter dates to see prices
    Two Bedroom Family Suite
    Two Bedroom Family Suite
    ...
    • Room size: 50 m²/538 ft²
    • Balcony/terrace
    • 1 queen bed & 1 king bed or...
    Enter dates to see prices
    Boutique Room
    Boutique Room
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 king bed or 2 single beds
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    Cutie Room
    Cutie Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Boutique One Bedroom Suite
    Boutique One Bedroom Suite
    ...
    • Room size: 35 m²/377 ft²
    Enter dates to see prices
    2 Bedroom Executive Suite
    2 Bedroom Executive Suite
    ...
    • Room size: 55 m²/592 ft²
    Enter dates to see prices
    Executive Two Bedrooms Suite
    Executive Two Bedrooms Suite
    ...
    • Room size: 55 m²/592 ft²
    Enter dates to see prices
    Family Two Bedrooms Suite
    Family Two Bedrooms Suite
    ...
    • Room size: 45 m²/484 ft²
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 36 m²/388 ft²
    Enter dates to see prices

    What people love about Regent of Rotorua, Boutique Hotel & Spa

    • 10.0
      Exceptional
      Location

      "Great location to the city centre and restaurant."

      Davy

      |

      July 10, 2017

    • 10.0
      Exceptional

      "I highly recommend Regent Hotel in Rotorua."

      michelle

      |

      May 8, 2017

    • 10.0
      Exceptional
      Location

      "Perfect location, close to lake Rotorua."

      HAN

      |

      February 5, 2017

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    More about Regent of Rotorua, Boutique Hotel & Spa

    More about Regent of Rotorua, Boutique Hotel & Spa

    9.2
    Exceptional

    "Rooms simple and decorated nicely, bed comfortable."

    Diane

    |

    May 7, 2017

    An overview

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    Most talked about facilities

    Housekeeping
    6 mentions
    Swimming Pool
    3 mentions
    Food & Dining
    1 mention
    Breakfast
    1 mention

    What they offer

    9.2
    Exceptional

    "still quiet at night for a great nights sleep."

    Gemma

    |

    April 24, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Regent Room Restaurant & Wine Bar
    Cuisine:Local, Seafood, Grill/BBQ
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most recent reviews for Regent of Rotorua, Boutique Hotel & Spa
    Family with young children
    Stayed 1 night in October 2019
    Superior Room
    Excellent8.8
    Great LocationPerfect location as is close to eat street and the lake. Room was well appointed, quiet and very clean, only small issue we had was with 3 of us having showers the steam filled up the bathroom pretty quickly even with extractor running as window wouldn't open.a curtain on back window would be great too s blind wasn't quite enough to fully block out light in the morning. Staff were friendly and easy to talk to. Wasn't too impressed with breakfast. Continental was okay but found my scrambled eggs to be very overcooked and spongey. Also no highchair seemed to be available for our child (couldn't see one and staff didn't bring one out).
    Jaysonfrom New ZealandReviewed October 30, 2019
    Family with teens
    Stayed 2 nights in August 2019
    Two Bedroom Executive Suite
    Exceptional10.0
    Look like brand new hotelVery pleasant stay , clean and well decorated. But the breakfast is not so great
    Andrewfrom ChinaReviewed September 19, 2019
    Couple
    Stayed 1 night in July 2018
    Superior Room
    Review score2.4
    Don’t expect to be able to sleepBar right outside our window with no sound proofing until 0200. Then doors opening and closing loudly with house keeping in the hallway from 0900. Don’t expect a relaxing stay
    Kellyfrom New ZealandReviewed July 23, 2018
    Family with young children
    Stayed 2 nights in July 2018
    Boutique Room
    Exceptional10.0
    Beautiful, clean, helpful staffReally love to stay here, the pool and mineral spa is a plus point for the hotel. Designs are unique.
    Timothyfrom IndonesiaReviewed July 07, 2018
    Group
    Stayed 2 nights in June 2018
    Superior Room
    Excellent8.4
    Nice rooms..Lots of pros here including the large room, large bathroom, friendly staff, nice deco in the room, etc.. However, the room is a bit cold at night as the only air conditioner/heater is hiding in the corner of a large room. Not really helping during winter. Water pressure from the shower is not strong enough for me, but should be adequate for most people.
    Jinfrom MalaysiaReviewed June 25, 2018

    Reviews of Regent of Rotorua, Boutique Hotel & Spa from real guests

    Overall rating
    8.9
    Excellent
    From 1513 reviews
    Provided by verified guests of
    Agoda Reviews (61)Booking.com Reviews (386)
    Rating via Agoda8.8
    /
    10
    Cleanliness9.2
    Facilities8.6
    Location9.2
    Room comfort and quality8.6
    Service8.9
    Value for money8.3
    High score for Rotorua
    Rating
    9+ Exceptional (25)
    8-9 Excellent (8)
    7-8 Very Good (4)
    6-7 Good (0)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (13)
    Jun - Aug (15)
    Sep - Nov (7)
    Dec - Feb (5)
    All guests (61)
    All room types
    All languages
    Showing 40 verified guest comments
    12
    8.8
    Excellent
    Jayson from New Zealand
    Family with young children
    Superior Room
    Stayed 1 night in October 2019

    Great Location”

    Perfect location as is close to eat street and the lake. Room was well appointed, quiet and very clean, only small issue we had was with 3 of us having showers the steam filled up the bathroom pretty quickly even with extractor running as window wouldn't open.a curtain on back window would be great too s blind wasn't quite enough to fully block out light in the morning. Staff were friendly and easy to talk to. Wasn't too impressed with breakfast. Continental was okay but found my scrambled eggs to be very overcooked and spongey. Also no highchair seemed to be available for our child (couldn't see one and staff didn't bring one out).

    Reviewed October 30, 2019
    10.0
    Exceptional
    Andrew from China
    Family with teens
    Two Bedroom Executive Suite
    Stayed 2 nights in August 2019

    Look like brand new hotel”

    Very pleasant stay , clean and well decorated. But the breakfast is not so great

    Reviewed September 19, 2019
    2.4
    Kelly from New Zealand
    Couple
    Superior Room
    Stayed 1 night in July 2018

    Don’t expect to be able to sleep”

    Bar right outside our window with no sound proofing until 0200. Then doors opening and closing loudly with house keeping in the hallway from 0900. Don’t expect a relaxing stay

    Reviewed July 23, 2018
    10.0
    Exceptional
    Timothy from Indonesia
    Family with young children
    Boutique Room
    Stayed 2 nights in July 2018

    Beautiful, clean, helpful staff”

    Really love to stay here, the pool and mineral spa is a plus point for the hotel. Designs are unique.

    Reviewed July 07, 2018
    8.4
    Excellent
    Jin from Malaysia
    Group
    Superior Room
    Stayed 2 nights in June 2018

    Nice rooms..”

    Lots of pros here including the large room, large bathroom, friendly staff, nice deco in the room, etc.. However, the room is a bit cold at night as the only air conditioner/heater is hiding in the corner of a large room. Not really helping during winter. Water pressure from the shower is not strong enough for me, but should be adequate for most people.

    Reviewed June 25, 2018
    9.2
    Exceptional
    Gemma from New Zealand
    Couple
    Superior Room
    Stayed 1 night in April 2018

    Impressed by staff servuce”

    My husband and I were so impressed with the service we received at this hotel. Friendly and remembering our names and making sure we had everything we needed. The location is excellent being so close to dining and entertainment options. However still quiet at night for a great nights sleep. Thank you for an excellent stay!

    Reviewed April 24, 2018
    10.0
    Exceptional
    Davy from Indonesia
    Family with teens
    Boutique Room
    Stayed 2 nights in June 2017

    Exceptional”

    Super friendly and helpul staffs. Great location to the city centre and restaurant. do visit Polynesian Spa which is 3 blocks away from the hotel.

    Reviewed July 10, 2017
    10.0
    Exceptional
    michelle from Philippines
    Group
    Superior Room
    Stayed 2 nights in May 2017

    Exceptional”

    I highly recommend Regent Hotel in Rotorua. Location in near to the visitor's center, boutique hotel has a clean and fresh vibe, staff are friendly and very accommodating, amenities are complete. Would be better if they would have a wider selectionfor breakfast... Overall experience was superb!

    Reviewed May 08, 2017
    9.2
    Exceptional
    Diane from Australia
    Family with teens
    Superior Room
    Stayed 5 nights in April 2017

    A Week In Rotorua”

    Always greeted by very helpful staff. Rooms simple and decorated nicely, bed comfortable. Mushroom soup from the menu was the most real tasting mushroom soup I've ever had! Gym a little small and the equipment settings wouldn't adjust but always quiet and had the space to myself in the mornings.

    Reviewed May 07, 2017
    7.6
    Very good
    Michael from Australia
    Family with young children
    Superior Room
    Stayed 2 nights in April 2017

    Friendly and comfortable”

    I had an awful feeling this was going to be one of those hotels that photographs well, but never delivers on expectations. Happily, I was wrong. Check-in took forever. But only because we were given the run down on every imaginable activity in Rotorua! The room was clean, comfortable and even a touch luxurious.

    Reviewed April 07, 2017
    10.0
    Exceptional
    Katalina from New Zealand
    Family with young children
    Superior Room
    Stayed 1 night in March 2017

    A truly royal experience! ”

    Luxury feel excellent staff and service, the sink to our bathtub was somewhat blocked but we still managed to use it and this didn't affect the enjoyment of our stay. The facilities were awesome, the pool did say heated but it turned out somewhere between warm and cold but was still wonderful for kids. Very close to eat streat bars and restaurant (literally seconds walk) loved the staff they were so kind and accomodating. All for a reasonable price. Will definately come back here again!

    Reviewed March 20, 2017
    10.0
    Exceptional
    HAN from China
    Solo traveler
    Superior Room
    Stayed 1 night in January 2017

    Perfect location ”

    Perfect location, close to lake Rotorua. Nice staffs and clean room.

    Reviewed February 05, 2017
    10.0
    Exceptional
    Carrie from United States
    Group
    Superior Room
    Stayed 2 nights in December 2016

    Family Vacation”

    Very cute design and friendly staff. Walkable to great restaurants.

    Reviewed January 15, 2017
    7.2
    Very good
    CHRISTINE from Malaysia
    Family with young children
    Two Bedroom Family Suite
    Stayed 2 nights in October 2016

    Disappointed with the service”

    Overall the hotels is good. but their service is very bad. At first i pass my laundry for them to dry clean only and they said is free of charged. Then i told them there is a 2nd batch from another room (which i had booked 3 rooms) at the same time. They said i could only give us one time free for each room. But ended up they charged us. Immediately i told them this is very bad as what they told us is totally different after we pass the clothes for them to dry clean.

    Reviewed November 17, 2016
    10.0
    Exceptional
    Leila from Australia
    Family with teens
    Two Bedroom Executive Suite
    Stayed 5 nights in October 2016

    Great base for family holiday”

    We stayed in a 2 bedroom family suite and it was terrific. Private balcony, lounge, TVs and aircon in bedrooms, ensuite with bath, clean, friendly and helpful staff, under 50 pacers to eat street and short walk to other parks of town and lake front, ample parking. Definitely would stay again

    Reviewed October 18, 2016
    8.4
    Excellent
    Patrck from New Zealand
    Couple
    Boutique Room
    Stayed 2 nights in September 2016

    Great little hotel but outdoor swimming pool could be warmer”

    Overall great experience! Staff is extra helpful, rooms could be a tad bigger and please clean behind the toilet door :-)

    Reviewed October 10, 2016
    9.2
    Exceptional
    lau from New Zealand
    Family with young children
    Two Bedroom Executive Suite
    Stayed 2 nights in April 2016

    nice”

    nice

    Reviewed September 21, 2016
    10.0
    Exceptional
    Osbert from China
    Business traveler
    Superior Room
    Stayed 2 nights in July 2016

    nice location & very tidy rooms”

    Enjoyable & staff are very helpful

    Reviewed July 29, 2016
    8.8
    Excellent
    Robert from Indonesia
    Family with young children
    Two Bedroom Executive Suite
    Stayed 1 night in July 2016

    excellent hotel in the town of rotorua”

    beautiful interior, helpful hotel staff, free parking

    Reviewed July 13, 2016
    9.6
    Exceptional
    Chiew from Singapore
    Family with young children
    Superior Room
    Stayed 2 nights in May 2016

    Beautiful Hotel with Excellent Service”

    Hotel is new and beautiful with its own thermal pool and swimming pool with temperature kept at 28 degrees C. Room is quite small for the three of us but is well furnished and beautifully decorated. Staff is extremely helpful and knowledgeable. Hotel is also located within walking distance from all the restaurants. One minus point for this hotel is that the swimming pool is way too small to swim in.

    Reviewed May 11, 2016
    12
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    • Exceptional location
    • Kuirau Park