Travelling to Singapore? Read all updated requirements before you book.
Regent Singapore (SG Clean Certified)
Regent Singapore (SG Clean Certified)
Regent Singapore (SG Clean Certified)
Regent Singapore (SG Clean Certified)
Regent Singapore (SG Clean Certified)
Regent Singapore (SG Clean Certified)
Regent Singapore (SG Clean Certified)

Removed from saved list

8.5

Excellent

2,923 reviews

2,923 reviews

Housekeeping29
Food & Dining7
Breakfast6
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Pagoda House

60 m

Scoop Wholefoods

90 m

Tanglin Mall Bazaar

130 m

Zhai

170 m

Cloth.ier

250 m

Popular landmarks
National Orchid Garden

1.4 km

Singapore Botanic Gardens

1.4 km

Orchard Road

1.5 km

Chinatown

3.4 km

Sands Skypark Observation Deck

4.6 km

Closest landmarks
Singapore Tourism Board

180 m

Camden Medical Centre

210 m

Yang Gallery

310 m

Antiques of the Orient

310 m

Tanglin Shopping Centre

350 m

Regent Singapore (SG Clean Certified)

One Cuscaden Road, Orchard, Singapore, Singapore, 249715 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

770 meters to public transportation

Check-in [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Currency exchange

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Swimming Pool

Luggage storage

Contactless check-in/out

This property is in high demand!

4 travelers have booked today.

Value for money8.2
Distance to city center1 km
Location rating8.4
Nearest airportSeletar Airport (XSP)
Distance to airport13.3 km

Rooms available at Regent Singapore (SG Clean Certified)

Excellent
Room comfort & quality

8.8

1 King Bed Regent Club
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Regent Suite Balcony
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Single Beds Regent Club
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed Premium High Floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Single Beds Premium Balcony
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed Premium
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Single Beds Premium
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed Classic
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Single Beds Premium High Floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Regent Singapore (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Regent Singapore (SG Clean Certified)?

For those who wish to drive their own cars, Regent Singapore (SG Clean Certified) has a car park right on site for maximum convenience. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Regent Singapore (SG Clean Certified)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Regent Singapore (SG Clean Certified). A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 53 SGD for adults and 26.5 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Regent Singapore (SG Clean Certified)?

Regent Singapore (SG Clean Certified) features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Regent Singapore (SG Clean Certified)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Regent Singapore (SG Clean Certified). Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Regent Singapore (SG Clean Certified)?

On-site venues and convenient event services make Regent Singapore (SG Clean Certified) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 240 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Regent Singapore (SG Clean Certified)?

Regent Singapore (SG Clean Certified) does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Regent Singapore (SG Clean Certified)?

The closest train, metro, or bus station is Orchard MRT Station, 780 m away from Regent Singapore (SG Clean Certified).

What restaurants are nearby Regent Singapore (SG Clean Certified)?

Regent Singapore (SG Clean Certified)’s neighborhood is Orchard which includes popular restaurants such as Hard Rock Café, Fat Cow and The Line.

What popular shopping places are close to Regent Singapore (SG Clean Certified)?

Regent Singapore (SG Clean Certified) is located in Orchard area which features shopping places such as Orchard Road, Tanglin Mall Bazaar and Cloth.ier.

What are popular attractions near Regent Singapore (SG Clean Certified)?

Regent Singapore (SG Clean Certified) is located in Orchard area, which is famous for attractions such as Singapore Botanic Gardens, National Orchid Garden and National Museum of Singapore.

What popular natural sightseeing spots are close to Regent Singapore (SG Clean Certified)?

Regent Singapore (SG Clean Certified) is located within Orchard, which makes it conveniently close to natural sights including Rain Forest, Emerald Hill and Raint Tree Samanea saman.

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Explore the neighborhood

What people love about Regent Singapore (SG Clean Certified)

  • 10

    Exceptional

    "Bus stop in front of the hotel made it easy to get around ."

    Lina

    |

    October 19, 2022

  • 9.6

    Exceptional

    "The room is nice."

    meiske

    |

    October 16, 2022

  • 10

    Exceptional

    "Everything was perfect !!!"

    karin

    |

    October 11, 2022

Overall rating:

8.5

Excellent
2,923 reviews
Cleanliness
8.8
Facilities
8.4
Location
8.4
Read all reviews >
What travelers say they love:
Room is very spacious, Staff were very friendly.
Lim from Singapore
Couple
More about Regent Singapore (SG Clean Certified)

More about Regent Singapore (SG Clean Certified)

Regent Singapore (SG Clean Certified)

For travelers who want to take in the sights and sounds of Singapore, Regent Singapore (SG Clean Certified) is the perfect choice. Its convenient location right in the city center allows you more time to see all that Singapore has to offer.
Enjoy all that Regent Singapore (SG Clean Certified) has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Singapore is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service let you get the most out of your time at Regent Singapore (SG Clean Certified).
For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Regent Singapore (SG Clean Certified) provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Regent Singapore (SG Clean Certified), including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Regent Singapore (SG Clean Certified). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Regent Singapore (SG Clean Certified). Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't miss out on all that Singapore has to offer! Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 4.5 km away. Be sure to visit Sands Skypark Observation Deck located 4.5 km away, an item on every checklist of those who travel to Singapore.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

133 mentions

Housekeeping

109 mentions

Food & Dining

65 mentions

Swimming Pool

42 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish
  • Tamil
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
Restaurants on site

Basilico Restaurant

  • Cuisine: Italian
  • Menu: A-la-carte

Summer Palace

  • Cuisine: Cantonese

Dolcetto

  • Cuisine: Italian

Manhattan Bar

  • Cuisine: American
Location
One Cuscaden Road, Orchard, Singapore, Singapore, 249715
Excellent
Location

8.4

Airports

  • Seletar Airport (XSP)
    13.3 km 22 min drive
  • Singapore Changi Airport (SIN)
    19.7 km 26 min drive

Public transportation

  • Orchard MRT Station
    790 m 13 min walk
  • Somerset MRT Station
    1.6 km 7 min drive

Hospital or clinic

  • Camden Medical Centre
    210 m 6 min walk

Shopping

  • Orchard Road
    1.5 km 5 min drive

Convenience store

  • Cheers
    250 m 4 min drive

Cash withdrawal

  • ATM
    140 m 6 min walk
What's nearby

Popular landmarks

  • National Orchid Garden
    1.4 km
  • Singapore Botanic Gardens
    1.4 km
  • Orchard Road
    1.5 km
  • Chinatown
    3.4 km
  • Sands Skypark Observation Deck
    4.6 km
  • Singapore Flyer
    4.6 km
  • Cloud Forest
    5.1 km
  • Gardens By The Bay East
    5.3 km
  • Night Safari
    11.6 km
  • Singapore Zoo
    11.6 km

Nearby landmarks

  • Pagoda House
    60 m
  • Scoop Wholefoods
    90 m
  • Tanglin Mall Bazaar
    130 m
  • Zhai
    170 m
  • Singapore Tourism Board
    180 m
  • Camden Medical Centre
    210 m
  • Cloth.ier
    250 m
  • MAD Museum of Arts and Design Singapore
    250 m
  • Marco Anywhere
    270 m
  • Select Books
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that unaccompanied child check in age should be minimum 21 years old.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)53 SGD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants3
  • Number of rooms 440
  • Room voltage220
  • Year property opened1988

Reviews of Regent Singapore (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.4
Location8.4
Room comfort and quality8.8
Service8.7
Value for money8.2
High score for Singapore
Rating
9+ Exceptional (640)
8-9 Excellent (529)
7-8 Very Good (485)
6-7 Good (136)
<6 Below Expectation (105)
Time of the year
Mar - May (543)
Jun - Aug (475)
Sep - Nov (371)
Dec - Feb (506)
All guests (2,259)
All room types
All languages

Show reviews that mention 

Showing 1,895 verified guest comments
12345
10.0
Exceptional
Gary from Singapore
Couple
Premium Room
Stayed 1 night in May 2019

Superb and best experience”

Me and my fiancee had been to Regent a few times and the staffs from door to concierge to reception are always smiley and greeting us warmly (u know sometimes u can sense a fake smile and a genuine smile, but Regent staffs are consistently providing everyone a very sincerely welcome smile) We had a fur kid with us, and the receptionist Qing Hui is super attentive and considerate (greeting my fiancee birthday almost immediately after collecting her IC) and giving us a dine in option with our pet instead of breakfast at the buffet hall. In room we had a super big surprise! A hand written post card with a Golden retriever picture (as our furkid is a golden retriever) and a box of gifts that consist of toy, towels, food, goodies, shampoo etc for our friendly furry friend! The room was very clean, well maintained, bathroom toilets were are in great condition, bed was spacious high and very comfy. definitely It definitely was our BEST staycation experience so far. Highly recommended!

Reviewed May 07, 2019

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10.0
Exceptional
Tan from Singapore
Couple
Classic Room
Stayed 2 nights in September 2019

Wonderful Anniversary Experience”

My husband and I celebrated our 14-year anniversary with a 2-night staycation at the Regent. The entire experience was wonderful right from the moment the booking was done on agoda all the way to check-out and even to our Sunday brunch at Basilico. The concierge staff congratulated us on our milestone and we were welcomed by a cake and a greeting card in the room, personally signed off by many of the Regent staff. The room was cosy and clean. This is the only hotel i've ever encountered so far who actually made a second round in the evening to provide us with more complimentary water. We went to the pool on our second day there and was offered complimentary poolside beverage, clean towels and ice-cold water. Every step of the way, the staff went out of their way to make us feel welcome and important. We ended off our celebration with a Sunday Italian Buffet Brunch at Basilico and continued to enjoy the fantastic Regent experience.

Reviewed September 09, 2019

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Dear Tan, Thank you for taking the time to leave a lovely review after your stay with us. We are glad to have had the opportunity to make your 14-year anniversary a memorable one. It has proved to be very motivating for our colleagues, especially the pool staff whose efforts you’ve recognised and taken time to highlight. I will be sure to convey your kind feedback to the relevant teams. We very much look forward to welcoming you back! Regards, Regent Singapore

Responded September 09, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Sue from Singapore
Couple
Stayed 1 night in August 2019

Excellent Service”

I was celebrating my husband's surprise birthday party with friends.. And once I came to the room, I was shocked.. Firstly, the size of the room. It is amazingly big and just nice for my private event. Secondly, the initiative of them to give my hubby a complimentary cake for his birthday. I am not too concern that they did not like decorate the room abit for his birthday because I already have people do that for me... Thirdly, our bedroom is spacious. There is a walk in wardrobe. Our toilet is clean and have a bath tub for me to soak in. So in general, I am exceptionally happy with their room. For service expect, when i check in, they really took extra care knowing it is a surprise party for hubby.. They are very polite and understanding in all of my requests. So I am very very happy in all areas.. Will book again in any of my planned events... Muahahahahaha!!

Reviewed August 07, 2019

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Dear Sue, We are so glad to have been able to create wonderful memories with you on the special occasion of your husband's birthday! We hope to have the opportunity to be part of more special memories with you in the future! With warmest regards, Regent Singapore

Responded August 27, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Levina from Singapore
Couple
Classic Room
Stayed 2 nights in December 2019

Superb! ”

We experienced a swift check in upon arrival at the front desk and was brought to our room immediately after. Meticulously clean, everything was perfect. The bathroom was stocked well and provided top quality L'occitane amenities. Rachel, the Hskp Assist. Manager even took note of our anniversary and arranged complimentary cake and champagne and even took the time from her busy schedule to meet us personally. During our stay, we were curious about the Club Lounge and we were brought there to take a look. We met Adam at the lounge, who was gracious enough to show us around. We had a fabulous stay, and we look forward to returning to celebrate future special occasions.

Reviewed December 26, 2019

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Dear Levina, Congratulations on your recent anniversary and thank you for choosing to celebrate the special occasion with us. At Regent Singapore, it is our aim to create uplifting experiences for our guests, and I am glad our team went above and beyond to ensure you were well taken care of. Rachel and Adam have received your kind mention and looks forward to being at your service again when you next return. Best Regards, Caslin Tan Service Quality Manager

Responded December 31, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Vasanthi from Malaysia
Family with teens
Classic Room
Stayed 2 nights in December 2019

Excellent services, good location”

We received excellent services from the hotel personnel. They checked us in earlier as there were available rooms. The facilities in the hotel is excellent. I have no complaints whatsoever regarding the condition of the room. It was excellent! I read in the earlier reviews that the hotel provided shuttle bus to the town and airport. However this is incorrect. No shuttle bus services were provided. This hotel is situated at the end of Orchard Road as such it is not convenient to walk to Orchard Road. However, just outside the hotel there is a bus stop where there is a bus that goes straight to Orchard Road. This bus also goes to the airport. So that made up for the lack of shuttle bus. As to other places not covered by this bus, you just have to walk about 5 minutes to the bus stop in from of St Regis hotel where there are many other buses. Moving around in Singapore is not an issue at all as the bus goes to MRT stations as well. Also right next to the hotel is Tanglin Mall.

Reviewed December 12, 2019

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Dear Vasanthi, Thank you for taking the time to leave a lovely review after your stay with us. I am very glad to hear that our staff made this stay a memorable one for you, and that you enjoyed our location and well-appointed rooms. We look forward to welcoming you back when you next return. Best Regards, Caslin Tan Service Quality Manager

Responded January 13, 2020
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Suzanne from Australia
Couple
1 King Bed Regent Club
Stayed 4 nights in December 2019

Consistently wonderful”

I've been staying at the Regent for over 20 years and it is my favourite Singapore hotel. Fabulous location to walk in the divine botanical gardens every morning, and for shopping and dining. Despite the recent change of ownership it is as elegant, well maintained and gracious as ever. The staff and service are outstanding, the food is great and the rooms are spacious, well appointed and very clean. I can't fault it and I recommend the Regent Club for leisure and business meetings. A really lovely stay for 5 nights in early January this year. Thank you. Suzanne

Reviewed January 28, 2020

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Dear Suzanne, Thank you for your lovely review. I am so pleased to hear that even after multiple stays, you continue to find satisfaction with our facilities and services. We are blessed to have an extremely passionate team here at Regent Singapore who continue to raise the bar. Please know that we are looking forward to having you back again very soon. Best Regards, Caslin Tan Service Quality Manager

Responded January 29, 2020
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Gary from Singapore
Couple
1 King Bed Premium
Stayed 2 nights in June 2019

Wedding Staycation”

It is definitely the BEST hotel in Singapore we had ever encounter. We do frequent staycation and had stayed in almost all 4 - 5 stars hotel in Singapore, however REGENT Hotel provides the best service and staying experience from all areas, from Recept, Door, Restaurant Staffs, to managers, they provide detailed and very considerate services with a very sincere touch. Just an example, the wedding in charge manager Alison saw that i was having cough and when i was back in room after dinner, there was a honey lemon and hot water prepared for me in the room for me to make honey lemon drink. This is just one of the numerous awesome experience my wife and me had enjoyed in our stay. Definitely the BEST and most recommended hotel everyone must go to!

Reviewed June 11, 2019

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Dear Gary, Thank you for your wonderful comment! We are extremely heartened by your confidence in us and are inspired to keep doing what we can to create uplifting moments for our guests. Alison has received your kind compliment with thanks. Thank you for your gracious patronage and we very much look forward to being at your service again very soon. With warmest regards, PR & Communications

Responded June 25, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Pri from Indonesia
Couple
Stayed 2 nights in September 2019

Returning to the Regent Again and Again”

My wife and I continue to be delighted by the service and quality of staff at the Regent, a hotel that we have been staying since the 1980s whenever we go to Singapore. Kudos to the Front Desk with particular attention to Stella for the warm welcome and attentive service. A big thank you to Andy Sutiono, Restaurant Manager, and Mauro Serrajotto, General Manager of Basilico Italian Restaurant, for their personal attention and extraordinary hospitality as well as serving superb Italian food. Our 34th wedding anniversary was a memorable occasion for us. Thank you. We will be back at Regent Singapore.

Reviewed October 14, 2019

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Dear Pri, Thank you for taking the time to write us a lovely review, it is always heartening to hear from returning guests like yourself. We are glad to have had the opportunity to make your 34th anniversary a memorable one. We have an extremely passionate team here at Regent Singapore who continue to raise the bar. Stella, Andy and Mauro have received your kind mention and looks forward to being at your service again when you next return. Warmest Regards, Caslin Tan Service Quality Manager

Responded October 15, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
argel from Philippines
Group
1 King Bed Regent Club
Stayed 1 night in December 2019

Amazing Experience ”

I love the staff for very accommodating and helpful. The cocktail at Regent club is amazing . Breakfast was a little setback due to many people on Christmas day but overall still ok. My niece forgotten her pouch , realised it after 2 days after we checkout from the hotel, but then they still managed to find it and return to us. Kudos to the team for helping us out. The staff is super friendly qnd attend to all our needs. Definitely we will be back for more staycation at Regent Singapore.

Reviewed December 30, 2019

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Dear Argel, Thank you for your lovely review. I am especially glad you got to experience the signature Regent Club, which gives you access to a dedicated lounge for breakfast, afternoon tea, and evening cocktails! We look forward to your return to Regent again. Best Regards, Caslin Tan Service Quality Manager

Responded December 31, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Graham from United Kingdom
Couple
Stayed 4 nights in January 2020

Very Nice Hotel in Singapore !”

Anyone looking for a lovely hotel in Singapore with great facilities and wonderful staff need look no further than the Regent Hotel. The facilities were excellent, our room had everything you would want or need from such an establishment and the. food at all times was very good and contained a huge variety. The staff could not have been more caring, polite and helpful - top marks all round !!!

Reviewed March 26, 2020

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Dear Graham, Thank you for your lovely review. I am glad you had a wonderful stay with us and enjoyed our facilities and warm Regent service. We hope to have you back again soon. Best Regards, Caslin Tan Service Quality Manager

Responded March 30, 2020
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Craig from Cambodia
Business traveler
1 King Bed Premium
Stayed 2 nights in December 2019

Perfect home away from home”

Very good service as concierge was particularly helpful in catering for my business needs. All in all an excellent 5 star hotel with easy access to all amenities within walking distance.

Reviewed December 12, 2019

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Dear Craig, We are certainly committed to taking care of our guests and noting their preferences. It is wonderful to hear you were well looked after at the Regent Singapore. I will personally convey your compliments to the concierge team and ensure they are recognised for being a stellar Regent ambassador! Best Regards, Caslin Tan Service Quality Manager

Responded December 13, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Jeremy from United States
Solo traveler
1 King Bed Classic
Stayed 4 nights in April 2022

Lovely Stay”

Beautiful hotel in a great location just off of Orchard. Nice and quiet with a short walk to everything. Staff was very friendly especially the gentlemen at the front door. Thank you for a great stay!

Reviewed April 20, 2022

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Dear Jeremy, Thank you for your compliments! We hope to have the opportunity to delight you again at the Regent Singapore on your next visit. Best Regards, Elaine Khoo Service Quality Manager

Responded April 26, 2022
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Wee from Singapore
Family with young children
Stayed 1 night in September 2019

Exceptional”

Very clean and comfortable room. Good service from the crew. Breakfast at Basilico is a must!

Reviewed September 17, 2019

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Dear Wee, Thank you for the perfect rating! We are glad you enjoyed your stay with us - specifically, breakfast at Basilico! We hope to have you back at the Regent soon. Warmest Regards, Caslin Tan Service Quality Manager

Responded September 18, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Nina from Australia
Couple
Stayed 4 nights in September 2019

Beautiful hotel with exceptional service ”

Perfect location, stunningly beautiful hotel and staff were absolutely fabulous and so friendly. The best hotel I've ever stayed in Singapore

Reviewed October 03, 2019

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Dear Nina, Thank you for taking the time to leave us a review after your stay. We are delighted you had a fabulous time with us and we hope to have you with us again when your next visit allows! With warmest regards, Caslin Tan Sservice Quality Manager

Responded October 03, 2019
Regent Singapore (SG Clean Certified)
9.6
Exceptional
SHI from Malaysia
Couple
1 King Bed Regent Club
Stayed 2 nights in November 2019

Very good but CUSTOMER SERVICE can be better”

It will be good if guests were informed earlier about the ongoing carpet restoration works at the same floor. And even better if guests were allocated to floors which are not impacted by the restoration works. We requested for late check-out one day before actual check-out day, however our access cards still being blocked at 12pm sharp on the check-out day. It is also unacceptable for a 5 stars hotel like Regent Hotel to reply to our email only after 8 hours.

Reviewed November 11, 2019

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Dear SHI, I am deeply appreciative of your review as it allows us to address pertinent points in improving our guest experience. The comfort of our guests is of our highest priority and please accept my humble apologies for the inconvenience caused. Rest assured that what you have experienced is an isolated incident, and definitely not what the Regent Experience stands for. We hope that you would graciously accept our sincere apologies, and give us an opportunity to regain your confidence in the future. Warmest Regards, Caslin Tan Service Quality Manager

Responded November 13, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
FIONA from Singapore
Couple
1 King Bed Premium
Stayed 1 night in March 2019

TOTALLY ENJOYED MY STAY”

PLACE IS CLEAN, STAFF ARE POLITE AND FRIENDLY, ANIMAL FRIENDLY, LOTS OF SPACE, DINE IN FOOD WAS GREAT! THUMBS UP.

Reviewed March 28, 2019

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10.0
Exceptional
Lindy from Singapore
Family with teens
1 King Bed Regent Club
Stayed 3 nights in July 2019

you can bring a pet”

take note that there is cleaning fee approx 70+++ if you are bringing rufus

Reviewed July 08, 2019

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Dear Lindy, Yes indeed, Regent Singapore is a pet-friendly hotel and your fur kids are more than welcome to cosy up with you in your room. We'd like to take the opportunity to bring to your attention that we have a pet staycation package with a cleaning fee built in, as well as $100 in-room dining credit that can be utilised for either you or your pet (pets can their very own gourmet meal sent up to the room too!) In addition, they will also receive a customised pet amenity pack with food, water, walking trail maps, shampoo and a microfibre towl amidst other things. We look forward to welcoming you back to experience the full stay! Warmest regards, PR & Communications

Responded July 09, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Eunise
Couple
Classic Room
Stayed 1 night in October 2019

Exceptional”

Thank you to Stella for making the best first impression and making our stay an enjoyable one. We will be back!

Reviewed October 07, 2019

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Dear Eunise, Thank you for taking the time to leave a review on your recent stay with us. It is wonderful to hear you were well looked after at the Regent Singapore. I will personally convey your compliments to Stella and ensure she is recognised for being a stellar Regent ambassador! We look forward to welcoming you back soon! Warmest Regards, Caslin Tan Service Quality Manager

Responded October 09, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Akash from Malaysia
Business traveler
Classic Room
Stayed 4 nights in September 2019

Best Hotel in Singapore”

My best experience stay at Singapore by far. I would definately stay here again!

Reviewed October 01, 2019

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Dear Akash, Thank you for taking the time to leave us a great review! We are pleased that you have had a great experience with us and enjoyed your stay. We are looking forward to welcoming you back to Regent Singapore again! Best Regards, Caslin Tan Service Quality Manager

Responded October 02, 2019
Regent Singapore (SG Clean Certified)
10.0
Exceptional
Jasvinder from Malaysia
Business traveler
Classic Room
Stayed 1 night in June 2019

Work travel ”

Always enjoyed staying here . Old school decor, super service. Manhattan bar serves amazing cocktails

Reviewed June 27, 2019

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Dear Jasvinder, Thank you for your very kind endorsement! We hope more work travels bring you back our way, where our service teams will be waiting to warmly welcome you once more! Warmest regards, PR & Communications

Responded June 28, 2019
Regent Singapore (SG Clean Certified)
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