Find hotels in Massachusetts, United States

The facility is well maintained. It’s location is good. Boston itself is pricey and for a tourist, not a place to drive in. With that, this place is well within the norm for pricing. The staff is superb. They are friendly and want to help. We had a couple of minor issues and they literally jumped on them. They want you leaving happy and succeed. Highly recommended. If you get a room with a view of the Charles River your view will be spectacular.

Nice hotel in the heart of Boston, friendly staff and spacious hotel rooms with a comfy bed and pillows. The rooms are modern, fresh and clean, my only negative comments are that the bathroom is extremely small given the size of the room, the toilet bowl in the room was old and the bowl itself was scratched which made it look like it was dirty even though it was not; and the “Facility Fee” being added at the end of the stay which was about USD70 for facilities I never used nor aware of what they were. Just something to be mindful of. I would however definitely book this hotel again, great location and price.

Great view to the ocean, not so far away from the downtown by a water taxi $20 return if you buy a ticket from the reception. Taxi is approx $50M return, takes 20 or 25 mins with traffic, so 15 mins by water taxi is a nice trip when the weather is this nice. Room is beautiful, there is a complementary airport shuttle, staff is helpful, overall great value comparing to what I was quoted in other 4 stars hotels in downtown this week. Happy with the choice, would probably stay again.

We loved the Battery Wharf Hotel because if its front desk employee, Aaron Ash. We were late getting in and got lost in downtown Boston in a rental car. We called the hotel for directions and Aaron stayed on the line with us for over an hour and directed us block by block--a personal GPS! He was funny, patient and compassionate. We are so grateful. Then when we finally arrived, he upgraded our room. We did find that the floor of lobby of the building we were in (across from the main lobby) was very scuffed and looked dirty and the next morning we only had one regular coffee capsule for two people and the Nexpresso machine was overly complicated tand did not operate well--so this was frustrating for such an expensive room, but the hotel was beautiful, we loved our view and the location can't be beat. And where are you going to meet another employee like Aaron Ash? He was truly wonderful and our interaction with him provided one of our most positive experiences of the East Coast.

Was only there for 1 night - had to catch the 7AM ferry. Room was clean and recently renovated. Recent pictures of the room are accurate. Location is perfect. Right in the downtown area. Things that prevent this hotel from going from 3 stars to 5 are: The walls are thin. TV is on the smaller side. Mirror in the bathroom is small. Light Switches are all very old. Overall a pleasent stay and I would stay again.

The AC was awful. Barely kept the room cool at all. It was muggy all week and pills I had with me melted!! This alone will keep me from returning to this hotel. Our room was noisy. Could hear all the bar noise and loud music. We were moved to a quieter room when asked, which was great. Room keys are demagnetized very easily. I had to change our keys no less than 10 times over the course of the week.

Staff was wonderful, can’t beat the location, very accommodating, your own private beach! Everything was flawless. Don’t bother packing the beach chairs or towels because you won’t want to leave the large private beach Red Jacket Resorts has! My husband and I will be bringing our almost 4 year old back here again... and again, and again. This was a little pricier than area hotels but SPEND THE EXTRA MONEY — you won’t regret it. My daughter and I walked up and down the beach picking our favorite seashells (covered in beauties!), there’s an ice cream shop within walking distance. So many restaurants, right off of the main strip (but far enough away). So much to do and see if you decide to leave this beautiful place. Very clean and very attentive of only guests on the property and beach during COVID. Masks must be worn when going indoors. Indoor pool was closed- but that didn’t bother anyone with the two outdoor pools open and plenty of space to social distance. Staff always cleaning.

Great location with the train station, Dunkin Donuts, Starbucks, 7-11, and McDonalds all on the same block. The hotel is upscale, but not over the top where you feel out of place. Rooms were immaculate. We had a Fenway room with perfect view of the park. Good elevators with no long waits. It is expensive, but only a bit more than many hotels in Boston. Parking is about $60 w/valet, which is the only way to park unless you find your own parking, which we did at the Somerset Garage for $32. Perfect walk to and from Fenway. Plenty to see and do in the area. I always do tons of research for the best price. Agoda had it.

location is absolutely amazing. downtown and only few minutes from the airport. the room was super clean and new. the breakfast is great too. giving 5 stars rating eventhought the 2 reception staff we encountered on arrival were not really welcoming the customer. I put this on the fact it was a storm day in Boston but still a smile and positive attitude would have been appreciated. overall satisfied and will come back

I arrived at the hotel at around 10 PM to find out our was over booked but the staff at the front desk were accommodating and gave a us a suite with no extra charge. We got to the suite and the hallways smells like cigarettes, when we got into our room there were no sheets or pillows for the pull out bed. the pull out bed itself was ripped. Went downstairs to ask for sheets and blanket and was told they didn't have comforters or pillows until the morning but had sheets. free breakfast included was not very good. the creamer for the coffee was expired and clumpy other then that the food was typical hotel breakfast. pay a little extra and stay at a high end hotel.

At first I was nervous that my husband, son and I would be staying in Chinatown but the price was good so I took a chance. When we arrived we were pleasantly surprised by how nice the hotel was. I was worried because other reviewers on TripAdvisor said it was outdated, dirty, and front desk staff unpleasant, but that wasn't the case at all. Our room and bathroom were clean. The only issue we had was the toilet wouldn't flush on our second day there, however the problem was solved very quickly. I called the front desk to let them know and the maintenance staff arrived within ten minutes. It didn't take him long to figure out what was wrong and the malfunctioning part was replaced within fifteen minutes. The location of the hotel was wonderful! There is a subway stop nearby but we found we were within walking distance to everything we wanted to do. We ate in the restaurant on two occasions and the food was delicious. Do not hesitate in booking this hotel, we are glad we did.

My wife and I have been traveling various parts of the world since last year and we had been unsatisfied with the resorts in the US; until we found this one. This is a great resort that has a lot of facilities. A combination of indoor, outdoor pools, private beach, and free breakfast are rare to find in US resorts. Breakfast is great as well. For the price this resort can't be beaten. We have been spoiled by the cheap Asian resort prices that offer a lot and usually US resort/hotel dont stand up to those facilities for what they offer. But Riviera really broke that trend. For everything it offers, the price really can't be beaten. Walls and few other things in the room do need to be updated though as they are bit dated. But overall a great resort at a great price.

We visited for 6 nights at the end of July into early August. The resort was inviting and the staff were super friendly. We loved our proximity to the private beach. The beach was clean, beautiful sand and never too crowded. The food was good at the surfside grille and Jonah's Pub with the exception of the clam chowder. Drinks were a little pricey, plenty of activities during the day for kids and adults at night with music, beach party and bonfire on the beach. My one pet peeve which the staff was very concerned about when I asked, was the number of people on the private beach without Blue Water resort bracelets. It appears that some people use the resort facilities, i.e. private beach, towels, pool, lounge chairs and umbrellas when they aren't staying at the resort. This needs to be better patrolled in my opinion. Otherwise, my family and I which consists of my husband and 2 kids ages 15 and 9 had a wonderful stay and would stay again!

We had a comfortable stay at the Royal Sonesta for 6 nights during the 4th of July holiday. The location was in a perfect spot, close enough to public transportation, a short distance from the center of the city, across a mall with a CVS and restaurants/food court. It is walking distance to the Museum of Science, and right off the Charles River where there is a path that is popular for biking, running, walking. It was a perfect place to travel with family pets. A parking garage is available but I don't believe it's guaranteed... we came back one night and it was full even though they were aware we had brought a vehicle. The staff was very nice and accommodating. I would definitely recommend this hotel to a friend!

This hotel is satisfactory. We pretty much only slept and showered here. Our main reason for heading to the city was to see a show at the Colonial Theater. We checked in at 3, had a cocktail in our room and then headed out for the night. Returned to the room at about 1 am where we watched some tv and laid our heads down to rest. Shower was nice in the morning but bathroom is quite small with only a toilet and shower. Sink was outside this space with a small glass divider between the bed next to it. Staff was wonderfully accommodating. Well stocked vending machines on both floors. Cannot rate pool as it was closed for the season. We ended up getting free parking due to having tickets to a show. This was quite convenient. Parking was right under the hotel. Plenty of restaurants within walking distance. Probably would not stay again but it was adequate for our overnight couples trip plus I like to try different hotels!

I did find the Staypineapple to be quite the cute little boutique hotel and the staff were very friendly. I did however find that the $15/day amenities fee for water, internet & use of bikes to be very high considering internet & complimentary water is normally provided in most hotels I stay in for free. The bike is a nice addition but in the winter the chances of using those bikes are slim to none. Other than this fee, I did enjoy the hotel.

I booked through two different websites. They claimed AGODA messed up my surname on one (e.g., used my middle name as part of my last name), raising my anxiety quotient, since the hotel was booked solidly (I booked a second room through another brand, no problem). Sal, the manager, remedied the situation when I arrived. We had hot water and shower problems. We got unsatisfactory info from Elvin at the desk as to when maintenance would arrive (he checked the schedule and could NOT supply an answer). The venue has two small parking lots in the immediate area, but the place is a "shooting alley" overrun with folks from the local meth clinic. Even the manager complained about how the neighborhood has turned in the last two years. The rooms were clean and the beds were comfortable. We were on the 6th and 7th floors and didn't hear the ambulances or the cars on I-93. Thee continental breakfast was surprisingly good: hot sausage links, two kinds of eggs, hot oat meal, home fries

I booked through Agoda due to the site offering the best price and chose those property for its location. I was disappointed that my note to reserve a large (king) bed wasn’t taken into account when given a room. We were a family of 3 (2 parents and an infant) and needed the space. We made it work on a queen size bed. The room wasn’t in the best shape and smelled horribly of mildew - most likely from the carpet.

Older property which has had several owners...renovations bring it up to date. Current management friendly, helpful and competent. Booked through Agoda...and all aspects were seamless. Good value. Great breakfast. If you have a disability or are older, recommend a room on the first floor. No elevator and stairs are somewhat steep with narrow treads...not uncommon for New England. If you are looking for luxury, this might not be your place...If you are looking for a good, clean room; friendly atmosphere; comfortable place to rest your body at night; and facilities supporting a "home-base" for your business and excursions during the day...this is your place! Have stayed at this propery several times over the last 20 years and I will be back...