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The facility is well maintained. It’s location is good. Boston itself is pricey and for a tourist, not a place to drive in. With that, this place is well within the norm for pricing. The staff is superb. They are friendly and want to help. We had a couple of minor issues and they literally jumped on them. They want you leaving happy and succeed. Highly recommended. If you get a room with a view of the Charles River your view will be spectacular.

Nice hotel in the heart of Boston, friendly staff and spacious hotel rooms with a comfy bed and pillows. The rooms are modern, fresh and clean, my only negative comments are that the bathroom is extremely small given the size of the room, the toilet bowl in the room was old and the bowl itself was scratched which made it look like it was dirty even though it was not; and the “Facility Fee” being added at the end of the stay which was about USD70 for facilities I never used nor aware of what they were. Just something to be mindful of. I would however definitely book this hotel again, great location and price.

Great view to the ocean, not so far away from the downtown by a water taxi $20 return if you buy a ticket from the reception. Taxi is approx $50M return, takes 20 or 25 mins with traffic, so 15 mins by water taxi is a nice trip when the weather is this nice. Room is beautiful, there is a complementary airport shuttle, staff is helpful, overall great value comparing to what I was quoted in other 4 stars hotels in downtown this week. Happy with the choice, would probably stay again.

We loved the Battery Wharf Hotel because if its front desk employee, Aaron Ash. We were late getting in and got lost in downtown Boston in a rental car. We called the hotel for directions and Aaron stayed on the line with us for over an hour and directed us block by block--a personal GPS! He was funny, patient and compassionate. We are so grateful. Then when we finally arrived, he upgraded our room. We did find that the floor of lobby of the building we were in (across from the main lobby) was very scuffed and looked dirty and the next morning we only had one regular coffee capsule for two people and the Nexpresso machine was overly complicated tand did not operate well--so this was frustrating for such an expensive room, but the hotel was beautiful, we loved our view and the location can't be beat. And where are you going to meet another employee like Aaron Ash? He was truly wonderful and our interaction with him provided one of our most positive experiences of the East Coast.

Was only there for 1 night - had to catch the 7AM ferry. Room was clean and recently renovated. Recent pictures of the room are accurate. Location is perfect. Right in the downtown area. Things that prevent this hotel from going from 3 stars to 5 are: The walls are thin. TV is on the smaller side. Mirror in the bathroom is small. Light Switches are all very old. Overall a pleasent stay and I would stay again.

The AC was awful. Barely kept the room cool at all. It was muggy all week and pills I had with me melted!! This alone will keep me from returning to this hotel. Our room was noisy. Could hear all the bar noise and loud music. We were moved to a quieter room when asked, which was great. Room keys are demagnetized very easily. I had to change our keys no less than 10 times over the course of the week.

We booked a room with an ocean view and could hear peaceful glide of waves from our bedroom. Our back door opened right to the beach: woke up and in 30 seconds my feet were enjoying the ocean water! It was amazing. Staff is exceptionally helpful - we arrived closer to midnight and Gabriel helped us with parking spot, luggage and even drove on his golf cart right to the room entrance! Thank you!

PROS: Rooms are spacious and clean with beds/pillows/and sheets so luxuriously comfortable. The lobby has plenty of cozy seating spaces - we had a good place to wait during the lag between check-out and our flight. Very quick access to elevators, there was always one ready. The restaurants connected to the hotel serve excellent food: Eastern Standard was our go to for breakfast and late meals, while Island Creek served us the freshest oysters and seafood. The hotel is only steps away from the T (subway and bus) station, as well as Starbucks, Dunkin Donuts, and a convenience store. Communication pre and post stay was very easy. The concierge and staff were attentive to our needs. CONS: There is no in-room coffee/tea pot. Thankfully, there are many options where to get your cup of coffee next to the hotel. OVERALL: Spent 8 nights here and will stay here again if the future brings us back to Boston.

location is absolutely amazing. downtown and only few minutes from the airport. the room was super clean and new. the breakfast is great too. giving 5 stars rating eventhought the 2 reception staff we encountered on arrival were not really welcoming the customer. I put this on the fact it was a storm day in Boston but still a smile and positive attitude would have been appreciated. overall satisfied and will come back

I arrived at the hotel at around 10 PM to find out our was over booked but the staff at the front desk were accommodating and gave a us a suite with no extra charge. We got to the suite and the hallways smells like cigarettes, when we got into our room there were no sheets or pillows for the pull out bed. the pull out bed itself was ripped. Went downstairs to ask for sheets and blanket and was told they didn't have comforters or pillows until the morning but had sheets. free breakfast included was not very good. the creamer for the coffee was expired and clumpy other then that the food was typical hotel breakfast. pay a little extra and stay at a high end hotel.

We stayed at this hotel as a group. It was excellent value for money. The location was not as convenient as we would have wished as we were in Chinatown, however that turned out to be a nice surprise as the food near was cheap and good. Not too far from the subway either. The facilities were extremely clean, the room spacious (2 queen beds in 1 room), bathroom quite large, and bed very comfortable. The staff were pleasant and greated us with cookies and kindly told us to go back to them if we would like more. Overall good value for money.

My wife and I have been traveling various parts of the world since last year and we had been unsatisfied with the resorts in the US; until we found this one. This is a great resort that has a lot of facilities. A combination of indoor, outdoor pools, private beach, and free breakfast are rare to find in US resorts. Breakfast is great as well. For the price this resort can't be beaten. We have been spoiled by the cheap Asian resort prices that offer a lot and usually US resort/hotel dont stand up to those facilities for what they offer. But Riviera really broke that trend. For everything it offers, the price really can't be beaten. Walls and few other things in the room do need to be updated though as they are bit dated. But overall a great resort at a great price.

We visited for 6 nights at the end of July into early August. The resort was inviting and the staff were super friendly. We loved our proximity to the private beach. The beach was clean, beautiful sand and never too crowded. The food was good at the surfside grille and Jonah's Pub with the exception of the clam chowder. Drinks were a little pricey, plenty of activities during the day for kids and adults at night with music, beach party and bonfire on the beach. My one pet peeve which the staff was very concerned about when I asked, was the number of people on the private beach without Blue Water resort bracelets. It appears that some people use the resort facilities, i.e. private beach, towels, pool, lounge chairs and umbrellas when they aren't staying at the resort. This needs to be better patrolled in my opinion. Otherwise, my family and I which consists of my husband and 2 kids ages 15 and 9 had a wonderful stay and would stay again!

We had a comfortable stay at the Royal Sonesta for 6 nights during the 4th of July holiday. The location was in a perfect spot, close enough to public transportation, a short distance from the center of the city, across a mall with a CVS and restaurants/food court. It is walking distance to the Museum of Science, and right off the Charles River where there is a path that is popular for biking, running, walking. It was a perfect place to travel with family pets. A parking garage is available but I don't believe it's guaranteed... we came back one night and it was full even though they were aware we had brought a vehicle. The staff was very nice and accommodating. I would definitely recommend this hotel to a friend!

This was a large room with simple but decent amenities. The staff was pleasant and helpful. The terrific price through an online booking site and the central Boston location, steps from Symphony Hall and the Green Line, made it a perfect choice for my stay. AND, since I was in town for a concert at Fenway, their offer of one night of free parking if you're attending an event at one of the major venues was a terrific bonus for me. And they even had a charging station for my plug-in hybrid! I would definitely choose Midtown next time I'm headed to Boston overnight.

I did find the Staypineapple to be quite the cute little boutique hotel and the staff were very friendly. I did however find that the $15/day amenities fee for water, internet & use of bikes to be very high considering internet & complimentary water is normally provided in most hotels I stay in for free. The bike is a nice addition but in the winter the chances of using those bikes are slim to none. Other than this fee, I did enjoy the hotel.

I booked through two different websites. They claimed AGODA messed up my surname on one (e.g., used my middle name as part of my last name), raising my anxiety quotient, since the hotel was booked solidly (I booked a second room through another brand, no problem). Sal, the manager, remedied the situation when I arrived. We had hot water and shower problems. We got unsatisfactory info from Elvin at the desk as to when maintenance would arrive (he checked the schedule and could NOT supply an answer). The venue has two small parking lots in the immediate area, but the place is a "shooting alley" overrun with folks from the local meth clinic. Even the manager complained about how the neighborhood has turned in the last two years. The rooms were clean and the beds were comfortable. We were on the 6th and 7th floors and didn't hear the ambulances or the cars on I-93. Thee continental breakfast was surprisingly good: hot sausage links, two kinds of eggs, hot oat meal, home fries

I booked through Agoda due to the site offering the best price and chose those property for its location. I was disappointed that my note to reserve a large (king) bed wasn’t taken into account when given a room. We were a family of 3 (2 parents and an infant) and needed the space. We made it work on a queen size bed. The room wasn’t in the best shape and smelled horribly of mildew - most likely from the carpet.

Older property which has had several owners...renovations bring it up to date. Current management friendly, helpful and competent. Booked through Agoda...and all aspects were seamless. Good value. Great breakfast. If you have a disability or are older, recommend a room on the first floor. No elevator and stairs are somewhat steep with narrow treads...not uncommon for New England. If you are looking for luxury, this might not be your place...If you are looking for a good, clean room; friendly atmosphere; comfortable place to rest your body at night; and facilities supporting a "home-base" for your business and excursions during the day...this is your place! Have stayed at this propery several times over the last 20 years and I will be back...