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One of the best hotels I’ve stayed in in Manila. From the lobby interiors, to the room, and even the staff. All worth it. Very accommodating and customer-centric as they delivered a birthday cake to our room because it was a post-birthday staycation, and the front desk even went up our room on our behalf when we forgot something upon check-out. Housekeeping was also very hospitable. They oblige your amenities request, and anything possible in the room. They’re not stingy in terms of toiletries, and bottled waters inside the room, like other hotels are. They have an iPad in each room where you can request for housekeeping, control the AC, TV and lighting, and even check-out. Talk about fast! Breakfast is a wide spread of international cuisine. One of the best I’ve tasted. The fountain show was amazing. The pool, although not that deep, is very relaxing, with the view of Manila Bay on the horizon. Tip: request for a Manila Bay view room. You can relax in the bubble jet overlooking the bay, and watch the sunset without going out of your room. Be sure to ready your cameras!

Overall a great hotel! Fantastic rooftop bar with a bird’s eye view of Manila and I love the infinity pool as well. Staff were very friendly and helpful, rooms were specious and clean. According to Google map, the distance from the airport to hotel is approximately 21mins. However, jam in Metro Manila can be quite bad and it took me 1.5hours to reach the hotel, which would have otherwise been a breeze. There’s also a mall 5 minutes away from the hotel.

Conrad is strategically located to the airport, shopping mall and restaurants. It takes 15 mins to the airport by Uber or Grab (because of the SKYWAY), which is awesome considering the traffic in Metro Manila. A bridge connects you to Mall of Asia (MOA needs to improve; not the fault of Conrad). If you want to get everywhere I will tell you that you will be stuck with traffic. So you really need a hotel that has everything easily accessible (food, shopping, malling) and I think Conrad fulfills that function. The only thing I am not satisfied with is the morning breakfast. I mean this is supposedly a 5 Star hotel and we expect value for money. Compared to breakfast at Shangrila, Conrad falls far behind. But the staffs are amazing. I love the pool, which is besides the Sauna and Gym. I love the place and would recommend it for family vacation

Overall we had a great stay at the Hyatt City of Dreams. There was a minor issue with our room and the Assistant Manager at the Front office: NELYSSA BERNARDO was exceptional at handling our concerns and taking care of the situation. The customer service was well deserving of 5 stars. and we really appreciated all her hard work. The rooms are new, modern and very spacious and all the different Food at the Restaurant is also very good. We have been to the philippines many times and we will for sure stay here again next time we are in Manila. With amazing food, new rooms and the best customer service experience the Hyatt city of Dreams is possibly the best Hotel in Manila at the moment. STRONGLY RECOMMENDED :)

I would like to compliment the person at the reception who upgraded us to a pool view room when he learned that I will be celebrating my birthday in a few days. It wasn't necessary but he did make me feel special. Room is spacious and clean. Location is very accessible to the airport and to provinces in the South of Metro Manila via NAIAX and Skyway. Although a bit minor, the space for checking in is quite small. There are couches for those who need to wai, but if you have to line up so you can check in, you will be blocking the people who will proceed to their rooms via the elevator.

This hotel is truly magnificent! Its prime location, stylish design of the pool, elegance of the newly renovated suite room and balcony that offers the stunning view of the Manila bay. The food either at Spiral or Club Mellissime is great. One of the best hotels in Metro Manila. Many thanks to Ms. Ella Navarro (Assistant Manager), Nikka and Morrise for their hospitality during the entire duration of our stay (upgrade of the room, late check out and assistance until check out). Great people makes this hotel magnificent. Bonjour Mabuhay!

I booked a 10th Floor Grand Bayview Corner Suite for one night at Solaire. The staff are highly trained Filipinos who are very polite, accommodating, energetic, sharp and they seem to love their jobs. Excellent Management. The room was very spacious, with two (2) large Flat Screen TVs, Long L-Shaped Leather Sofa, Las Vegas Style Bar, King Size Bed, Digital Safe, Writing Desk, SPA-like bathroom with tub and a mesmerizing view of The Manila Bay. I strongly believe that Solaire has got the best views of the Manila Bay even in their Restaurants. They Have the best property location in the developing Entertainment City Manila. They offer 24-Hour Energetic Room Service. You would not be shy to call at 3am. The food and cocktails were really great and World-Class. The pool bar area was just wonderful and very relaxing as they also play modern - classic - chill-out / lounge music. Although I used to be a self-proclaimed professional poker player, I never sat at the tables nor played any Casino games available in the hotel during our stay. But definitely, Solaire is a haven for finesse gamblers. Maybe next time I'll try for old times' sake. Solaire will make you feel like a High Roller even if you are not a gambler. They have a newly opened Private Karaoke Villas which are exclusive for Members Only. The membership is a deposit of Php. 1,000,000 with a consumable bonus reward of Php. 200,000. However, they still entertain Non-Members with a Villa Rate of Php. 30,000 Consumable for 4 Hours Karaoke stay. Because of this, we just decided to sing in our bathroom. They also offer Massage Services for USD 100 for 90 Minutes. Breakfast at Fresh was indeed fresh and yes, refreshing. We were very lucky to have been given a 4PM check-out time which gave us a chance to swim one last time after brunch and enjoy our suite longer. It was a wonderful stay at Solaire and we hope to do it again soon. They will make you feel like A Million Bucks. Cheers to Don Enrique.

I would recommend the Dusit Thani to anyone looking for a hotel in metro-Manila. My family and I frequently crossed the street to a wide variety of food venues, shopping, convenience stores, and even a grocery store found at the Glorietta, Greenbelt and SM Malls. Located in the Greenbelt Mall which is about a ten minute walk into the center of the mega mall, there is a local restaurant called Via Mare that has the most fantastic authentic Filipino desserts! After we ate and shopping, we would spend time with family outside of Manila, which was easy to do due to the close proximity of the major highways. Also, in the backyard of the hotel lies a beautiful, quaint little garden with a pond, waterfall, and flowers perfect for souvenir picture taking! A+ to everything at the Dusit Thani!

Metro Manila has a tremendous amount of traffic, getting anywhere takes a lot of time. The location of the Diamond was closer to the tourist destinations that were of interest to me - Intramuros, Malate, Ermita and the ferry to Corregidor Island. Walking the area around the hotel requires an adventurous spirit...some travelers may not feel comfortable with the "bohemian-native" feel. Like any big city there are homeless that dwell in the shadows of 5 star hotels. If you're looking for malls, shopping and a developed/modern feel I would recommend the Makati area.

My first stay a the CGG in Makati Ave. The room was large, clean and very comfortable with a huge king bed and good fittings. Great bathroom with separate shower... loads of hot water too. The in-room WiFi was excellent - fast and stable. Have a nightcap at the cool and stylish Sky Bar on the 32nd floor to take in the amazing views of Makati, The Fort and the greater Metro Manila. For the price, I'd say the CGG is fantastic value. I will certainly be back again.

My wife and I were so busy with completing end of the work projects we didn't make Holiday plans in advance so we booked a last minute stay at Makati Diamond. We've booked other "staycations" before in Metro Manila and this time was more memorable as even though the hotel was packed due to Christmas, their stay was very courteous, friendly and helpful. They were very accommodating and also checked up frequently to make sure our needs were met. Makati Diamond has a very efficient staff with an ideal location right next to Greenbelt mall so we can walk across the street for shopping or dining. Makati Diamond also serves complimentary Toby's Estate coffee. One down side is they do not have room service but their restaurants and bars are open 24 hours.

In all of the hotels I've been to in Metro Manila and perhaps the whole Philippines, Pan Pacific has the nicest staff. Everyone, and I mean all of the staff, was very polite. There was always someone to open the door for me almost every single time I enter or leave the lobby. They only missed one and that's very forgivable. In terms of the courtesy of opening doors, I'd score them the highest - this matters a lot to me. Also, almost every staff member we pass by the hotel would greet us. One thing I really appreciated was the personal thank you note of the housekeeping staff or the "butler." I think it was really thoughtful so they should keep it up. The amenities in the room and in the bathroom were also almost complete (I wish they had a shave though). I love the separate bathtub - one of the reasons why I chose this hotel during this trip. It was also not too far from the venue where I watched a concert and less expensive than the other 5-star hotels in the area. The hotel taxi/transport service was a nice touch but it was more than three times the usual cost if you'd take a regular taxi. The neighborhood didn't feel that pleasant. I seldom go to Malate/Ermita. The area always seemed a little dangerous to me. I know there are other luxury hotels around but security in the area is not that tight compared in Makati. Just when I thought I was about to end my trip without any incident, I had a little brush with danger. On my second night, I hailed a taxi to take me to the concert venue. I got to the taxi and the driver started talking nonsense so I realized he was under the influence. I really thought I was going to be robbed especially when we passed by a dark street. Moral of the story is be careful when calling taxis on your own. I don't blame the hotel for that. I'm just sharing my story to warn others. I'm still giving a perfect score for the hotel.

Staff: It's best asset from the entrance where guards were very respectful and courteous while properly checking guest bags. They were also very helpful in directions. The front desk personnel were very accommodating and friendly. The personnel who knocked on the door were courteous when asking for any needs. Escolta and the gym also had friendly personnel. The food in Escolta, however, was a bit limited if i compare to other hotels in Metro Manila. Oh, and it would have been great if we had an ironing board in our room. Although the room that was booked had two beds, ehhh, i guess it was okay anyway that we had a large bed. Would i come back if my future meetings should be near Manila Peninsula? Yes i would.

This hotel meets all the 5 star expectations for accommodation. But is simply off the charts in terms of genuine customers service, organisation and helpfulness. I was on an art buying trip and not familiar with Manila. I used concierge, Tristan and a few others who I unfortunately do not recall their names. I was helped with everything from a hair salon to art gallery references, hemming of trousers - the lot! The only thing that was a little disappointing was the cost of spa services which did seem rather high even for inhouse. It will be my go to hotel in Makati for all future stays in Manila. A wonderful, professional team of people and an immaculate hotel in a wonderful location.

The Manila Hotel has retained its "classy" feel through the years. The renovation done years ago helped in eliminating the old wood odor. It's now smelling floral and lime all throughout. Rooms are spacious and comfortable. The lavatory was superb (plus for the provision of TV inside), although the bathtub had problem with draining water in the two rooms I booked. The views of Manila Bay and Intramuros Gold Course were immaculate. The pool appeared crowded on the shallow part; thanks to the 12- to 15-foot deep portion which made it feel "exclusive/private" swimming. On the other hand, some parking attendants needed retraining on customer service. They could not assist parkers properly going in and out of the area and could not even direct drivers on where-to's of parking. Checking-in process took a lot of time; my estimate was 20-30 minutes. I didn't know if it was the staff who was new or the system having trouble. Overall, Agoda deal for The Manila Hotel was worth every cent. 👌

I booked a Junior suite for our family's New Year's eve stay and upon check-in was upgraded to a Marriott Suite, twice the size of what I booked and paid for! It was 180sqm of luxury for a very reasonable price considering we were able to accommodate several more extended family members for Media Noche (Philippines' New Year's eve meal/feast). Adjacent malls and the casino were a convenient quick walk from the hotel. Fireworks from almost all of Metro Manila were visible from our suite and it was such a visual feast! Staff were all nice and helpful. Breakfast buffet at Marriot Cafe' had a good selection, although I would say Shang and Sofitel have more (this is not a complaint, just an observation). I had access to the Executive Lounge which I didn't get to try as most of us relaxed at the pool, sauna/gym and/or did a little bit of shopping at the malls. I would recommend this hotel for a family stay-cation.

I have been loyal to a hotel in Pasay for many years, staying there whenever I am in town. However, due to the location of the business I was conducting, I decided to get a hotel in Makati. I was amazed at the value, luxury, and especially the service I was provided. The room was excellent, clean and comfortable. The facilities were everything I needed including a grocery store on the premises. The concierge. Ms Angel, was outstanding, providing everything I needed, plus she was often checking on my to make sure my stay was comfortable. This is my new always hotel in Manila

It was by chance (or fate) that I selected MaxStays - Max Pavilion for my two weeks stay in Manila. Due to the fact that The Ascot & Shangri-La Hotel was fully booked, I decided to stay at Max Pavilion after reviewing all the reviews in Agoda.I travel very frequently for work (like 60-70% of my time) and have been staying at renown top hotel chains worldwide. I totally had no regrets staying here. Really made me feel like a home away from home. The staff here are very warm and helpful, service from the heart. They really live up to their Vision & Mission statements. Their Managers - Micole & Kenneth are very perceptive and they literally listen actively to what the clients are saying. Its their personalized treatment that made my stay memorable. They do take note of what I like, What I don't like and What makes me happy staying in a service apartment rather than a hotel. Its the little things that makes a difference. Let me take a moment to acknowledge the staff who made my stay a memorable one: Driver - Jules: Thank you for making daily drives to & fro from work enjoyable. Its your personality and ability to chat with me that makes the journey "short". Your ever engaging and responsible style gives me confidence that I will arrive on time & safe. House Keeping - Beth: Thank you for ensuring a clean relaxed room when I come back from work. You put the relaxing music from the TV and it makes me feel like coming back to a spa. Daily cute surprises by having a different towel art on my bed every evening I come back. More importantly, you washed & ironed my laundry even without me asking. Thank You Thank You Thank You. Supervisor : Cynthia - You have been very on-the-ball with your duties and been conscientious in ensuring my breakfast is served punctually, calling me every evening to check if all's ok for the day. To ensuring that my travel plans are booked on time. To showing your staff the right way to do things for me. Managers: Micole & Kenneth: Thank you

We had a wonderful stay at Raffles Makati. I have stayed here a few times and no disappointment yet. The location is superb, centrally in Makati, next to all the shopping malls. Staff is great: friendly, open and pleasant, without being to pushy or being unnaturally friendly. The room (suite) is superb. Everything looks and feels new, certainly a change from most other high class hotels in Manila ... Breakfast good quality, the restaurant was a bit overcrowded during the Valentines weekend, as the restaurant is shared with the Fairmont hotel, but staff managed to handle. Recommended, if you are willing to pay the price, but having stayed in a few places, even when you pay similar in or around Manila, you won't get as good as an experience as in Raffles.

The 1st and only 6-star hotel to date in the Philippines, so I decided to try it out. When I got there, I searched around for the check-in area/concierge with no luck, until a guard pointed me to a small table by the staircase where 3 people were standing. I asked them where the check-in area was--turns out, that was the concierge. I asked them if they got my reservation via Agoda, which they confirmed, then told me to check-in around 2pm. I had lunch and returned 2pm, only to find the check-in table empty. The guard told me to wait by the table. After awhile, several staff members seemed to have noticed me and another customer who was waiting to check in, and you could see them moving around frantically and talking in their cellphones and radios. Despite paying a lot of money, I let slip the "invisible" check-in table, even the waiting time of 20 minutes because there was nobody in the concierge. What turned me off was the fact that other personnel noticed us waiting and did not entertain us. They looked disorganized. No seats were around so I was standing up the whole time, looking lost and stupid as I watched the staff panic around me. The other customer who was also waiting got tired and sat at the cafe nearby, and I was tempted to do the same even though the tables had signs that said "for the cafe customers only". The staff could have simply approached me and made sure I was comfortable while they sort things out. If they didn't have a comfortable waiting area, they could have seated me in the cafe and maybe even offered me a drink while I wait. A simple gesture such as this could've "controlled" the situation. If this was a 3-star hotel, I wouldn't mind, but this was a 6-star, I expected only the best. After all, it is the service that sets apart 5-star hotels, and I had never experienced this in 5-star hotels. Despite the lousy start, once I was in, everything was perfect--best service(excluding check in), design, and features I have seen so far.

We have been staying at Acacia Hotel in Alabang whenever we feel like escaping the traffic in Metro Manila. Quality Service remains consistent thanks to highly trained Front Desk staff who make Check-in and checkout a breeze, housekeeping staff who keep our rooms spic n span, to the helpful concierge and shuttle drivers. Location of Acacia is probably the best in Alabang. Halfway between ATC and Festival Mall, right across from Commercenter if you want to catch a movie, cross the street to a Macdonalds and Jollibee, and cross the opposite side to Westgate for 20 other restos to choose from. What more do you need? Kudos to Team Acacia!

CONDOTEL that we stayed in are easy access to shops, bars and restaurant. You can catch a taxi, grab or uber very easy in front of condotel. I can recommend taxi is cheaper than grab or uber. You get a lovely greetings from the Receptionist and Security Guard everytime you get in and out of the condotel. During our stayed for 5 nights. Naomi is accommodating to our needs. It's certainly a thumbs up recommendation for small family. And also each room has television, aircondition and free WIFI. Hopefully next time I will use this accommodation for a bit longer staycation.