Find Hotels in Misamis Occidental, Philippines

My wife and I had requested an early check-in and got to the hotel around 9 am. The hotel was kind enough to put us in a different room till our room was ready, which was awesome. The website doesn't really specify the difference between a standard queen and a deluxe queen, but there is a difference. The standard queen doesn't have a heated shower, and the flat screen tv is a bit smaller. The queen deluxe had plenty of hot water, a 32-inch flat screen tv and the aircon was plenty cold for me with check-out at 1 pm. Also, plenty of restaurants within walking distance. I would stay here at this hotel again. As a note to future travelers, it's best to book online, as you can save around 200 pesos per room. Our room booked online was around 560, but if we checked in at the hotel would have been 750. The only thing that I would say is negative is the room is a bit small, but it was a great deal overall. Nicer than some of the more expensive hotels in the area.

On arrival at the hotel I thought I was caught in a nightmare. It was a last minute decision to visit family with the hotel room and airfares being booked and paid for the previous night. On arriving at the hotel was told that there were no rooms available and there was a problem with the websites. After voicing my displeasure that my booking had been accepted and my money taken if there were no rooms available the manager was contacted who found alternative accommodation, not that it matched what I had booked. On arrival at the alternative I informed the staff member of my frustration and anger, by this time the manager had gotten confirmation of a cancellation and had a room available so we all went back to Paglaum. If not for the problems at the start it would have been a very enjoyable stay with the rooms as advertised.