Traveling to Finland? Find Northern Savonia hotels

Our planned late arrival by train made this the hotel of choice for us. Very good value for Scandinavia, the hotel gave us a good night's stay and a good buffet breakfast. The staff were helpful and friendly. The night we stayed was a very warm one, but the quiet desk fan in our room kept the room well aired all night and we slept well. Check in and out went smoothly and we left early to catch the boat to Savonlinna - a superb trip.

i had broken leg. despite it they did not give room near lift. i also made my reservation through agoda. some reason there was no resevation via agoga, it was transferrede via booking dot com. i printed all material my self to reception. there was also agoda confirmation about the price 80 euros per night per room. there was only one room reservation, they cargerd me 89 euros per room , despite i had k etc card i would get 80 euros price. They had destroyde agoda price reservation document i printed to them in business center . they had use bookings document for getting higher price. i have to all this work with broken leg ( 5 floor far away) for nothing. Agoda does not deliver lowest price and maybe they charge this room again, because i gave credit card as usual their page via reservation.

We (4 adults, 1 child) have booked a two floor cottage in Kalliohovi Villas for 1 night (stop over from Rovaniemi to Helsinki). The booking was confirmed by Agoda.com under total price 170Euro including VAT. The cottage seemed in good condition and clean. In the evening, after one person has taken shower, the hot water has run out. We called the property maintenance personnel to visit, he advised us to wait for one hour, and said heating hot water took some time. We waited for one hour but no hot water, till the next morning the hot still didn't return. Next morning during check out, we were told to pay 340Euro. The property agent claimed that in his reservation paper the price was 340Euro. He also said that we have just booked a cottage with no services, but in fact they had provided bed sheet and cleaning service. One thing worth of mentioning that we have done all cleaning work such as washing dish, throwing the garbage, vacuuming the floor etc. all by ourselves without asking. It's our culture and habit to respect other people's property and keep it clean after using. After around 30 minutes of waiting and a number of phone calls, we settled with the property agent on our booking price of 170 Euro. - We were very disappointed on property's poor management and staff performance - No hot water in -6C freezing weather + We were generally satisfied with cottage's condition, despite of no hot water problem We advise any visitors to verify the final price upon arrival to avoid unpleasant experiences we had. The property management requires a lot of improvement from both booking process and onsite services.