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This motel is overall good. It was clean but I want to mention two things. First, it was really hard to operate the shower in my room. There was an instruction but it wouldn't work properly. Second, breakfast was not good. There were only a few things prepared, so I went to Walmart to grab my breakfast. If you don't expect too much, this place is great to stay a night....

Sales Representative traveling North and South Dakota

Breakfast is good.

For the money this place was awesome. I was hesitant on staying off main Street but the trolley comes every half hour to hour and drops you off on main Street for a buck!! Bar was small but very nice, wings were amazing!! Super easy check in and out.

Our stay was great, this hotel was only listed at one star on another site, so I took a chance because Agoda had it for a great price. We were pleasantly surprised and glad we took the chance. Staff was nice, hotel was across the street from two restaurants, kids loved the pool.

Got free room upgrade. Short drive to downtown, shopping mall and airport. Breakfast items are okay. The pillows could be better. The room is clean.

The front desk clerk struggled with the credit card technologies. I called my CC company to confirm the problem was not my card (20 minutes on the phone). Finally got a room. The sign on the outside of the room indicated a non-smoking room, but the room reeked of smoke and there was an ashtray on the table in the room. I have asthma. Went to the front desk to ge...

No injury involved. I think mattress need to be changed out. Kind of lumpy, also I noticed corners in bathroom need to be cleaned out.

This motel is good value for money but they do have a resort fee which is a little redundant. Its clean, comfortable and the breakfast selection is ok. The pool looked good for kids but we did not use it. The staff were fantastic and friendly though and even being stuck in a snow storm here was fine. I would stay again.

Right off interstate. Very clean

Love this chain of motels. Compact with everything I need. Week day staff was efficient but not friendly and didn’t see smile once. Sat. Saff was efficient, welcoming, bubbly and friendly. Liked the Rapid City so much, I’m staying. At Microtel,in Suoix Falls right now

On the Rushmore rd, ideal for Mt. Rushmore and Fort Hayes chuckwagon show. A little on the tired side but a reasonable brekkie and friendly staff. We ate at Ruby Tuesdays, which as well as being walkable is reasonably priced and with good service. So a drink could be had without the worry of driving, when we were there, they had an offer on beer, a draught pint at $2. ...

Bed not as comforable as the Super 8 the night before in Sturgis. Breakfast was a fiasco, Waffle iron cold, pancake maker non functioning, hot room. Otherwise was average Super 8.

When making our reservations, we selected this location with waterpark for the kids to enjoy , but when we got there we were told the waterpark was a separate cost .

If you're looking for a Quality Inn that looks great, this isn't the one. Our room door kept catching and so we'd have to slam it shut every time we went in or out which was a lot. The wall paper was peeling in spots and the shower head seemed to be too big or too low for the shower. I'm 4'11'' so it worked well for me, but anybody taller would dislike it and the water...

The gentleman who was at the front desk on 11/8/18 was so kind. We were given a second floor room but when he saw my husband used a walker, he quickly offered a handicapped room on the first floor. Much appreciated.

Great service! Clean room. Great location. Near shopping, food, gas

Very friendly and helpful staff. The pool is perfect for my 3 kids with different swimming abilities.

Nice room wil kitchenesse and large fridge. A/C is a very basic single unit with no wall thermostat and located right next to the bed (thus blowing onto it at night). Less than ideal. Indoor pool is pleasant and clean. Not much around, but the burger restaurant next door (2 mins walk) is excellent. It is connected to the Cambria hotel via an outdoor seating area, where...

Our stay at the Grand Gateway was a thumbs up. Though we came in a day early,the staff was very friendly and accomodated us. Bravo Zulu to them. Our room was very clean, the bed was comfortable which made our stay superb. I would definitely recommend this hotel to anyone travelling to the area.

It was special for the motorcycle rally. .... Prices AND amenities! I think this motel gives you the best value in the area. And the staff is truly exceptional!

Every employee was on top of their game and every employee always greeted you and had a smile and make you as comfortable as you possibly could be. The room was clean as if it is just been remodeled. We were there when they had just opened their restaurant for the first time there they could use some improvement with the servers everything seemed to be chaotic. They...

The staff there are friendly, the whole building and parking lot could use a good cleaning, stained carpets, garbage bins overflowing. The rooms were quite a bit better cleaned. The breakfast may as well have been non existent. Did not eat there due to uncleanliness of the lobby area where it was served. The location of the hotel is great.

The rooms were clean and warm, the breakfast was very good, and the staff was nice. The whole stay was pretty smooth aside from the awkward streets of that area and the lack of variety when it came to vending machines. The facility only has one vending machine with only a few sodas (no water) and their ATM was down when we tried to use it. overall very good for the pri...

This is an older but nice, locally owned hotel. It lacks some of the amenities of the larger chain hotels, but it has very clean rooms that are more spacious than some of the bigger chain hotels. You won't feel cramped here. The only draw back is the location. Hot Springs is not nearly as touristy as some of the other nearby towns, so there is not as big a selectio...

Great hotel. Clean. Nice pool area. Great breakfast. Centrally located by Civic Center but easy to get anywhere in Rapid. The staff was super nice and helpful. Fantastic customer service.

Con-wish there was a protein choice at breakfast. Slightly dated rooms a little small. Pro-Really nice staff. Very clean. Shower had best water pressure of any hotel I've been even the very high-end hotels. I love that shower.

Room was clean! However, the toilet was filthy! Someone crapped and left in toilet.

Run out of regular coffee before 9am. Salt/pepper glass dispensers, (there were only two) should be replaced with individual paper dosage. Reception desk lady was very friendly and answered all my questions and concerns very professionally.

Pros: hot breakfast, nice pool and hot tub, friendly staff. Con: I am not sure if they had an elevator which did not bother me and my boys, but it may be harder for elderly or some with handicaps. I actually liked the stairs. They were located in the front and opened up the front desk area. It was easy to access the front desk from anywhere.