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This motel is overall good. It was clean but I want to mention two things. First, it was really hard to operate the shower in my room. There was an instruction but it wouldn't work properly. Second, breakfast was not good. There were only a few things prepared, so I went to Walmart to grab my breakfast. If you don't expect too much, this place is great to stay a night....

Sales Representative traveling North and South Dakota

Our stay was wonderful. Despite Covid we were able to relax in our impeccably clean room after spending the day seeing the sights in Rapid City. Their policy of only having staff come in if you request it made the stay worry free. The room was fresh and immaculate and the staff informative, polite and accommodating. We would highly recommend this hotel!!

Got free room upgrade. Short drive to downtown, shopping mall and airport. Breakfast items are okay. The pillows could be better. The room is clean.

Our stay was great, this hotel was only listed at one star on another site, so I took a chance because Agoda had it for a great price. We were pleasantly surprised and glad we took the chance. Staff was nice, hotel was across the street from two restaurants, kids loved the pool.

This motel is good value for money but they do have a resort fee which is a little redundant. Its clean, comfortable and the breakfast selection is ok. The pool looked good for kids but we did not use it. The staff were fantastic and friendly though and even being stuck in a snow storm here was fine. I would stay again.

The staff there are friendly, the whole building and parking lot could use a good cleaning, stained carpets, garbage bins overflowing. The rooms were quite a bit better cleaned. The breakfast may as well have been non existent. Did not eat there due to uncleanliness of the lobby area where it was served. The location of the hotel is great.

No injury involved. I think mattress need to be changed out. Kind of lumpy, also I noticed corners in bathroom need to be cleaned out.

The front desk clerk struggled with the credit card technologies. I called my CC company to confirm the problem was not my card (20 minutes on the phone). Finally got a room. The sign on the outside of the room indicated a non-smoking room, but the room reeked of smoke and there was an ashtray on the table in the room. I have asthma. Went to the front desk to ge...

On the Rushmore rd, ideal for Mt. Rushmore and Fort Hayes chuckwagon show. A little on the tired side but a reasonable brekkie and friendly staff. We ate at Ruby Tuesdays, which as well as being walkable is reasonably priced and with good service. So a drink could be had without the worry of driving, when we were there, they had an offer on beer, a draught pint at $2. ...

Bed not as comforable as the Super 8 the night before in Sturgis. Breakfast was a fiasco, Waffle iron cold, pancake maker non functioning, hot room. Otherwise was average Super 8.

Agoda needs a refund policy or allow for minor changes.. Date changed on refresh and wasn't caught. Ended up paying for room when not even in the State of South Dakota. Need some flexibility. Down right shame.

Love this chain of motels. Compact with everything I need. Week day staff was efficient but not friendly and didn’t see smile once. Sat. Saff was efficient, welcoming, bubbly and friendly. Liked the Rapid City so much, I’m staying. At Microtel,in Suoix Falls right now

When making our reservations, we selected this location with waterpark for the kids to enjoy , but when we got there we were told the waterpark was a separate cost .

Our stay at the Grand Gateway was a thumbs up. Though we came in a day early,the staff was very friendly and accomodated us. Bravo Zulu to them. Our room was very clean, the bed was comfortable which made our stay superb. I would definitely recommend this hotel to anyone travelling to the area.

Very friendly and helpful staff. The pool is perfect for my 3 kids with different swimming abilities.

The location was centrally located to all of the tourist sights; however, the hotel is old, curtains are sagging and unhooked, and the window air conditioning is old and loud. I hop out of the shower at 10.00 PM with wet hair, only to find the blow dryer broken. When I called the desk I received a nonchalant clerk who said shed look for a replacement, but doubted th...

Nice room wil kitchenesse and large fridge. A/C is a very basic single unit with no wall thermostat and located right next to the bed (thus blowing onto it at night). Less than ideal. Indoor pool is pleasant and clean. Not much around, but the burger restaurant next door (2 mins walk) is excellent. It is connected to the Cambria hotel via an outdoor seating area, where...

The gentleman who was at the front desk on 11/8/18 was so kind. We were given a second floor room but when he saw my husband used a walker, he quickly offered a handicapped room on the first floor. Much appreciated.

Every employee was on top of their game and every employee always greeted you and had a smile and make you as comfortable as you possibly could be. The room was clean as if it is just been remodeled. We were there when they had just opened their restaurant for the first time there they could use some improvement with the servers everything seemed to be chaotic. They...

It was special for the motorcycle rally. .... Prices AND amenities! I think this motel gives you the best value in the area. And the staff is truly exceptional!

If you're looking for a Quality Inn that looks great, this isn't the one. Our room door kept catching and so we'd have to slam it shut every time we went in or out which was a lot. The wall paper was peeling in spots and the shower head seemed to be too big or too low for the shower. I'm 4'11'' so it worked well for me, but anybody taller would dislike it and the water...

Great hotel. Clean. Nice pool area. Great breakfast. Centrally located by Civic Center but easy to get anywhere in Rapid. The staff was super nice and helpful. Fantastic customer service.

This is an older but nice, locally owned hotel. It lacks some of the amenities of the larger chain hotels, but it has very clean rooms that are more spacious than some of the bigger chain hotels. You won't feel cramped here. The only draw back is the location. Hot Springs is not nearly as touristy as some of the other nearby towns, so there is not as big a selectio...

The rooms were clean and warm, the breakfast was very good, and the staff was nice. The whole stay was pretty smooth aside from the awkward streets of that area and the lack of variety when it came to vending machines. The facility only has one vending machine with only a few sodas (no water) and their ATM was down when we tried to use it. overall very good for the pri...

Great service! Clean room. Great location. Near shopping, food, gas

5 star in all areas except it’s a little dated.

Con-wish there was a protein choice at breakfast. Slightly dated rooms a little small. Pro-Really nice staff. Very clean. Shower had best water pressure of any hotel I've been even the very high-end hotels. I love that shower.

Pros: hot breakfast, nice pool and hot tub, friendly staff. Con: I am not sure if they had an elevator which did not bother me and my boys, but it may be harder for elderly or some with handicaps. I actually liked the stairs. They were located in the front and opened up the front desk area. It was easy to access the front desk from anywhere.

Nice hotel although our room was small but clean. Breakfast was good. Would stay here again.