Relais Santa Croce by Baglioni Hotels
Relais Santa Croce by Baglioni Hotels
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Superior Double Relais Santa Croce by Baglioni Hotels
Superior Double
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Interior view Relais Santa Croce by Baglioni Hotels
Interior view
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Interior view Relais Santa Croce by Baglioni Hotels
Interior view
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 Relais Santa Croce by Baglioni Hotels
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Location
Exceptional
9.0
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Relais Santa Croce by Baglioni Hotels

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Exceptional
From 40 reviewsSee what guests said
9.0
Recommended by 100% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
8.9
Excellent
Room comfort & quality
Royal Suite
Royal Suite
...
  • 170 m²/1830 ft²
  • 1 king bed
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Deluxe Double
Deluxe Double
...
  • City view
  • 30 m²/323 ft²
  • 1 queen bed
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Superior Double
Superior Double
...
  • City view
  • 27 m²/291 ft²
  • 1 queen bed
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Junior Suite
Junior Suite
...
  • City view
  • 47 m²/506 ft²
  • 1 single bed and 1 double b...
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Grand Deluxe
Grand Deluxe
...
  • City view
  • 37 m²/398 ft²
  • 1 queen bed
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Presidential Suite
Presidential Suite
...
  • 91 m²/980 ft²
  • 1 king bed
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Family Room
Family Room
...
  • 70 m²/753 ft²
  • 2 king beds
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More about Relais Santa Croce by Baglioni Hotels

More about Relais Santa Croce by Baglioni Hotels

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Real reviews from real guests

Agoda Reviews (40)Booking.com Reviews (326)
9.0
Exceptional
Read reviews from:
Cleanliness9.6
Facilities9.2
Location9.0
Room comfort and quality8.9
Service9.3
Value for money8.8
Provided by verified guests of Agoda
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Showing 32 verified guest comments
1234
10.0
Joseph from United States
Couple
Deluxe Double
Stayed 5 nights in March 2018
Exceptional”
What a wonderful hotel. It truly deserves its 5 stars. From morning breakfast to tea, drinks, dinner & night cap the service & hospitality was extraordinary. Added plus it is right next to what we consider the top ristorante in the whole world - Enoteca Pinchiorri - 3 Star Michelin.
Reviewed March 27, 2018
10.0
Ronen from United States
Solo traveler
Deluxe Double
Stayed 1 night in June 2017
Historic Elegance in the heart of florence ”
The entire team at relais Santa Croce was outstanding. They exceeded every expectation one could possibly have while on a trip. The room was extremely clean with excellent views of Santa Croce. The window opened like a large balcony and the wind flowed in naturally set to a picturesque setting of organic Firenze life. The GM Marco placed a special invitation for a classical concert that the hotel was hosting with an opera singer and guitarist. It was splendid and the entire atmosphere of the hotel is one of taste, character, elegance and class. I recommend wholeheartedly.
Reviewed June 28, 2017
10.0
ellen from Canada
Group
Deluxe Double
Stayed 2 nights in May 2017
We loved the location, the ambience and the decor”
How helpful everyone was. Appreciated the music during the day
Reviewed May 31, 2017
9.6
Clive from United Kingdom
Couple
Deluxe Double
Stayed 2 nights in May 2017
A Real Touch of Class in a Soellbinding City”
The Santa Croce displayed a high level of professionalism, good manners and customer service from the moment we stepped in till the time we had to leave. Our room was immaculate and very well appointed. The public rooms in the hotel need to be seen to be believed. We felt as though we were staying in one of the opulent palaces Florence is so famous for. Its location was ideal for us being easy to find by car even in the historic district. All major Florentine attractions and 'big names ' are a short walk away through the delightful alleyways and thoroughfares of Florence. We were pleased to be close enough to the attractions but removed from the bustle and noise of the direct centre. In conclusion, a five star hotel that deserves every one of those stars.
Reviewed May 31, 2017
9.6
Andreas from Sweden
Family with young children
Grand Deluxe
Stayed 8 nights in May 2017
Top notch hotel”
Top notch hotel in central Florence. Only thing I missed was a gym and a spa. The staff was absolutely fantastic.
Reviewed May 29, 2017
9.2
Rosie from Australia
Couple
Deluxe Double
Stayed 4 nights in December 2016
Beautiful Hotel”
Our room was beautiful and clean. Some staff were great others not too friendly.
Reviewed January 15, 2017
9.6
Ted from United States
Couple
Deluxe Double
Stayed 4 nights in November 2016
Great hotel; perfect location!”
Says it all!
Reviewed November 08, 2016
10.0
Afshin from Italy
Family with young children
Deluxe Double
Stayed 4 nights in May 2016
By far the best hotel in Florence!”
The most friendly and helpful staff I've encountered. Beautiful palace. Excellent location.
Reviewed June 05, 2016
7.6
Jocelyn from Singapore
Family with teens
Grand Deluxe
Stayed 3 nights in May 2016
Relatively okay”
They recommended us really good food! However, the room was relatively old?
Reviewed May 19, 2016
7.6
Chee from Singapore
Couple
Deluxe Double
Stayed 4 nights in March 2016
The grandeur of the hotel and service of the staff caught my attention, but the hotel was quite run down”
I had mostly good experience with the hotel except a few mishaps. The hotel staff's service was excellent, it was home to a Michelin 3 Star restaurant and they even had a steam bath inside the room. The room was very dimly lit, the heater was leaking water, and the hot flask tripped, which tripped the entire room's electricity, and spoiled the fridge and my iPhone charger cable (my only one btw). Luckily the hotel manager gave me a spare iPhone cable. Most of the staff showed me utmost respect and courtesy except one blond young chap who worked during the night shift. When I first came back at night, he did not open the door for me and looked at me with disbelief. Bearing in mind I like to dress very casually like jean or short plus polo T (it was quite a warm spring in Florence as well). When he saw my hotel room keys then he reluctantly opened the door for me, but not before passing some remarks in Italian to his colleague (not sure what he said, but the tone wasn't nice. May be I think too much but it was rude to whisper when a guest walked past, no?). Further, another night I went out to purchase sandwich at a nearby shop, and again, he looked at me in disbelief when I came back with a cheap sandwich in my hands (of course I was in short and T-Shirt). To be honest, I had dined in Enoteca Pinchiorri, and could afford to dine there every night if I want to. I felt his attitude can be improved by a huge margin. That said, the rest of the staff were excellent. From opening the doors promptly, helping us with luggage, confirming our tours and so on.
Reviewed May 08, 2016
1234
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