Relax Hotel
Relax Hotel
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"On the plus breakfast was good and a welcome drink a nice to..."

David

March 21, 2018

Superior Double City View - Bed Relax Hotel
Superior Double City View - Bed
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Lobby Relax Hotel
Lobby
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Interior view Relax Hotel
Interior view
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Bathroom Relax Hotel
Bathroom
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Very good
Location
7.9
See all 38 photos Relax Hotel
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Excellent
From 240 reviewsSee what guests said
8.0
Recommended by 88% of guests
Value for money8.2
Location rating7.9
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport7.6 km
Has restaurantYes
88%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Last booked 14 hours ago
3 Rooms - Group Bookings
3 Rooms - Group Bookings
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  • 27 m²/291 ft²
  • Shower and bathtub
  • 3 king beds
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Deluxe Triple City View
Deluxe Triple City View
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  • City view
  • 33 m²/355 ft²
  • 3 single beds
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Group Room
Group Room
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  • City view
  • 27 m²/291 ft²
  • 2 single beds and 1 queen b...
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Deluxe Double City View
Deluxe Double City View
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  • City view
  • 28 m²/301 ft²
  • 1 queen bed
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Superior Twin City View
Superior Twin City View
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Superior Double City View
Superior Double City View
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  • City view
  • 27 m²/291 ft²
  • 1 queen bed
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Deluxe Family City View
Deluxe Family City View
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  • City view
  • 33 m²/355 ft²
  • 1 single bed and 1 queen be...
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Deluxe Twin City View
Deluxe Twin City View
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  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Special Offer - Double or Twin Room
Special Offer - Double or Twin Room
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  • City view
  • 65 m²/700 ft²
  • 2 single beds or 1 double b...
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Superior Twin with Breakfast
Superior Twin with Breakfast
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  • Non-smoking
  • Shower and bathtub
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More about Relax Hotel

More about Relax Hotel

"Good staff training is important."

Reviewed October 31, 2017

ROSALIND from Singapore

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Staff is friendly n helpful"

Chai from Singapore

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Group
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (240)Booking.com Reviews (331)
8.0
Cleanliness8.3
Facilities7.6
Location7.9
Room comfort and quality6.0
Service8.2
Value for money8.2
Provided by verified guests of Agoda
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Showing 134 verified guest comments
12345
9.2
Exceptional
Edward from United Kingdom
Family with teens
Superior Twin City View
Stayed 2 nights in August 2018
Nice rooms, good facilities, generous breakfast”
This is a little way away from the main tourist areas, but a 20-minute walk or a $3 tuk tuk will get you to the Royal Palace. It's a short walk to the Genocide museum and markets. Rooms were spacious and clean with good bathrooms and comfy beds. There's an all-you-can-eat breakfast with mainly Asian food, plus eggs and toast, fresh fruit, coffee etc that was ample and tasty.
Reviewed September 07, 2018
8.0
Excellent
CHEE from Malaysia
Solo traveler
Superior Double City View
Stayed 1 night in June 2018
Really sweet staff and nice accommodations.”
Really sweet staff and nice accommodations.
Reviewed August 27, 2018
9.6
Exceptional
Jenny from Australia
Solo traveler
Superior Double City View
Stayed 3 nights in June 2018
Very welcoming”
The staff were extremely friendly, helpful & courteous. The rooms were very clean. The bed was comfortable. The shower was excellent. The breakfast selection & quality was fabulous
Reviewed August 15, 2018
9.6
Exceptional
Jenny from Australia
Solo traveler
Superior Double City View
Stayed 3 nights in June 2018
Great value”
The staff were extremely friendly, helpful & courteous. The rooms were very clean. The bed was comfortable. The shower was excellent. The breakfast selection & quality was fabulous
Reviewed August 15, 2018
9.2
Exceptional
Phoun from Cambodia
Business traveler
Superior Double City View
Stayed 1 night in August 2018
Exceptional”
i will come again
Reviewed August 08, 2018
10.0
Exceptional
Grace from Philippines
Group
Superior Twin City View
Stayed 1 night in July 2018
Exceptional”
What you see is what you get. The room is very clean with some necessities already available. Staff are friendly and helpful. The receptionists can speak and understand English. The location is so close to the Tuol Sleng Genocide Museum. The breakfast is also fine.
Reviewed July 09, 2018
4.4
WEI from Singapore
Business traveler
Superior Double City View
Stayed 1 night in June 2018
Room condition not ideal. It wasn’t really cleaned. ”
Cupboards were dusty. Food were prepared sloppily. Staff were kind and patient though.
Reviewed June 19, 2018
8.0
Excellent
Brandon from Australia
Solo traveler
Superior Double City View
Stayed 2 nights in March 2018
Very good”
Very comfortable hotel about a 10min Tuk Tuk ride from Riverside. Staff were attentive and able to assist with local questions.
Reviewed May 30, 2018
2.0
Pauline from Singapore
Group
Superior Twin City View
Stayed 4 nights in March 2018
VERY DISHONEST AND LAZY”
1. Cleanliness Cleaner is lazy,never clean the floor. Even towels are not changed too. Very disappointed 2. Cleaners They touched the luggage but tried to hack code. (I have two photos evidence). One of day, they stayed in one of our rooms, making noodles via the hot kettle.Too shocked when caught them. Dishonest, very serious. 3. Food It is not good ...other hotels managed to do better than this Relax Hotel. It turned out to be "UnRelax, Unsecure Hotel" I won't recommend it to my friends anymore.
Reviewed March 28, 2018
6.8
Good
Victoria from United Kingdom
Business traveler
Superior Double City View
Stayed 2 nights in March 2018
Clean but sub standard”
Stayed in many hotels in Phnom Penh and this was certainly not the best. Not the worst either. However, the main issue was noise. Lots of it. Room had a small balcony. It had the outside units of my air con and 3 other rooms. The noise through the night from them was very loud. Also, in the morning, early morning, house keeping were shouting down corridor and using there radios at uncomfortable level. One other issue was the pillows were too big and hard. Had to use the chair cushion instead. All pillows were the same I was told. On the plus breakfast was good and a welcome drink a nice touch. 1 lift for 14 floors did mean waiting. It’s an ok hotel for price, but personally I will stay somewhere else next time.
Reviewed March 21, 2018
7.6
Very good
Edward from United States
Couple
Superior Double City View
Stayed 6 nights in December 2017
Nice hotel, friendly staff but...”
It was a nice hotel but when we arrived they did not have the rooms we reserved, only smoking rooms without all the amenities we paid for. The following day, they switched one of our rooms, but the other room was never upgraded to what we booked. Also, the “in room safe” was brought to us and just set down. Not secured by being bolted to anything. Everything else was as advertised on Agoda.
Reviewed March 12, 2018
5.2
lim from Malaysia
Business traveler
Superior Double City View
Stayed 3 nights in January 2018
The staff is very polite”
I stay this hotel 3 day, 1-2-2018 9:00am , I got counter ask to Exchange money, Hotel staff told me they do not have 100 dollars, The hotel even 100 dollars are not how to open the hotel, I am very angry I want to see his manager, but he cheated me on his manager is not there, when I check in website get he manager number agent I call, He heard me talking to his manager who called him upstairs right away, Why do not you tell me why you cheated me?
Reviewed February 01, 2018
8.0
Excellent
Harry from United Kingdom
Couple
Superior Double City View
Stayed 4 nights in January 2018
Good stay in a nice area of the city ”
We had a nice stay here for 4 days, the location is in the nicer side of town and near cools restaurants, cafes and museums. The breakfast is OK but good enough, staff were friendly and helpful too. I’d probably stay again if I was in Phnom Penh.
Reviewed January 20, 2018
8.8
Excellent
Kek from Malaysia
Family with teens
Deluxe Family City View
Stayed 4 nights in January 2018
Mdm Liong”
nice to stay..value for money...easy transportation.....staff very friendly & helpful.
Reviewed January 16, 2018
6.8
Good
collin
Group
Deluxe Family City View
Stayed 2 nights in December 2017
Good”
Good value for money
Reviewed January 15, 2018
6.8
Good
Chai from Singapore
Group
Group Room
Stayed 5 nights in December 2017
Misleading Site for accepting booking”
Booked for 2 family rooms for 3 & 5. Hotel accepted the booking but ended up giving me 1x family room & 2x double room instead (not joint). Breakfast is normall precooked buffet but same dish for 4 consecutive days make it boring... Location is great except for it's right in front of the st105 aromatic drain. TV is new & channels r clear. Not my favourite but u can stay in it otherwise... Staff is friendly n helpful...
Reviewed December 28, 2017
7.6
Very good
chan from Malaysia
Family with young children
Superior Double City View
Stayed 3 nights in December 2017
Clean and value for money”
The hotel are good with friendly staffs,clean and value for money. The location are a bit far from all the happening are but still worth staying. You can get foods around the hotel area. Walking distance to the Genocide Museum, a few step away from the museum you can buy cheap beers from a retailer shop.
Reviewed December 27, 2017
8.4
Excellent
Alvin from Singapore
Group
Superior Double City View
Stayed 5 nights in December 2017
Value for money”
Lack of swimming pool, poor quality of breakfast and food
Reviewed December 26, 2017
5.6
Linda from Netherlands
Couple
Special Offer - Double or Twin Room
Stayed 2 nights in December 2017
Matig”
The stay was okay, but the photos look better than real. The breakfast was not that good and the airconditioning is really noisy; the outside part. Because of that reason the whole wall makes a loud sound like you're sleeping under a club. There was no solution for it. The staff is 'normal' friendly but say not so much more than hello. There is no place for meeting people or where you can sit for fun.
Reviewed December 21, 2017
8.4
Excellent
Richard from United Kingdom
Business traveler
Special Offer - Double or Twin Room
Stayed 7 nights in November 2017
Best Budget Hotel in Phnom Penh”
Best staff in Phnom Penh. Clean hotel. Value for money.
Reviewed December 16, 2017
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