Very good 7.9
Based on 29 reviews

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About Renaissance Hamburg Hotel


Located in the heart of the city, this historic hotel offers 205 newly upgraded guestrooms and is connected to the illustrious Hanse Viertel shopping mall. Renaissance Hamburg Hotel is 12 kilometers from the Hamburg International Airport. Located in downtown Hamburg, it is close to all major attractions including St. Michael's church, the fairgrounds, city hall, Jungfernstieg, and the famous Alster Lake. It is also close to the Reeperbahn where the Beatles once played. The upscale Hanse Viertel shopping mall is attached to the property, providing a range of dining and shopping opportunities. There are two elegant restaurants on-site that serve regional cuisine prepared with fine ingredients. The landmark 4-star Renaissance Hamburg Hotel provides travelers with a warm and unique environment.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • German
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Child and extra bed policy
Children 0-1 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 28 EUR
Check-In From: 04:00 PM
Check-Out Until: 12:00 PM
Internet Usage Fee: 9.95 EUR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 205
Parking Fee (per day): 29 EUR
Room Voltage: 220
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Verified traveler reviews

Filter by traveler type
Very good

based on 29 reviews
  • Cleanliness 7.9
  • Location 9.0
  • Room comfort and quality 7.8
  • Service 8.0
  • Value for money 7.4
  • Food and dining 7.5
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Zahari from Malaysia
Business traveler
Stayed 3 nights in November 2014
Food special nasi goreng prepare by chef from Indonesia. Really apreciated..
Most convenient hotel.. Very strategic location .. Good for business & family tour..
Reviewed November 26, 2014

Saravanan from Malaysia
Business traveler
Stayed 3 nights in July 2014
3 Nights in Hamburg
The staff/navigators were professional- ever ready to assist not only about the hotel but what to do in Hamburg, Cleanliness and excellent breakfast spread
The staff were receptive and provided assistance in ver caring way. The restaurant (Broschek) served great breakfast spread, good choice of bread and fruits. The room were impeccable, clean and ambience was soothing. I enjoyed my stay in this hotel as this my 2nd time- the locality also a plus point for the Renaissance Hamburg.
Reviewed July 26, 2014

Dinesh from India
Business traveler
Stayed 1 night in April 2014
Bad Hotel.
Location, Location, Location.
Very bad, they dont have mini bar, stupid system, you have buy everything from downstairs and fill up your mini bar, was sitting with a client asked them to please send water/drinks to my room, and they said, come downstairs and take for your self and keep in your minibar. There was no bellboy to help with the luggage. The room were so dark and unpleasant. I hated this hotel. The only good thing about this hotel was Location. Will never recommend this hotel.
Reviewed April 12, 2014

Claudia from Germany
Business traveler
Stayed 1 night in January 2014
I wish this hotel could offer free internet.
central location, fast check in, large bed
unfortunately the fan in the bathroom was running nonstop, the breakfast buffet for 28€ is really too expensive, this hotel should offer free internet, 12€/per day is inacceptable
Reviewed January 13, 2014

Chun from Malaysia
Solo traveler
Stayed 6 nights in November 2013
Nice Quiet And Comforatble
Quiet, Clean and Comfortable
The hotel is very clean and the staffs are friendly. I am able to check in the hotel quickly and no hassle.
Reviewed December 30, 2013

Kamarulzaman from Malaysia
Business traveler
Stayed 1 night in October 2013
Good location. Walking distance to many fine dinin
Location, Friendly Staff and comfortable rooms
Good experience. Easy Check in and check out. Location easy to find foods.
Reviewed December 02, 2013

Peter from United States
Stayed 3 nights in April 2013
Fine hotel, rooms need updating
location, bar, outside patio
Our stay in the Renaissance Hamburg was OK. The hotel is honestly fine. It's not 5-star by any stretch of the imagination, in any city or situation. Even the hotel exterior has the rating down as 4-star, as far as I recall. Regardless, set your expectations for a 4-star experience. Staff and public areas are fine. Location of the hotel is tough to beat, very close to Alster Lake. The bar is a great respite after a long day of trudging around Hamburg taking in the sites. It's a good thing too, because the rooms are not exactly up to the standard of the rest of the hotel. Old crunchy carpet, old CRT TV, old furnishings, outdated bathroom, dingy wallpaper. The furnishings could be charming if the rest of the room were updated, but with everything else they just seem old. I wouldn't avoid the hotel in the future, but I definitely wouldn't go out of my way to stay there again unless they update the rooms.
Reviewed April 18, 2013

Qing from China
Business traveler
Stayed 2 nights in March 2013
Clean, and close to shopping
Nice staff,
Happy expereience overall. But no free WIFI, 20euro for 24 fours.
Reviewed April 07, 2013

MARIA from Italy
Family with young children
Stayed 3 nights in February 2013
Lovely hotel
Good staff
we stayed there for a few days, location was good, staff are friendly and welcomed. room was clean and comfortable.
Reviewed March 10, 2013

Ong from Singapore
Stayed 1 night in February 2013
Great location, hotel was comfy
Heating system
The hotel was considered spacious and heating system was good as it was really cold during my stay. The location is central, easy access to many areas and shopping.
Reviewed February 22, 2013


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