Spacious - Luxury - Perfect Room Size - Nice Service”

i'ts too bad i only experience one night in Renaissance Hotel JB, we booked 2 rooms connecting door. The room is spacious and luxury with lots of space for our loose items, super comfortable huge beds and pillows, very fresh and clean, our rooms overlooking to the ocean in the night time can see the lights of Singapore and all cruises . Wifi run very well with auto connection. Bathroom also perfect size, only a little dim, i like brighter. Too bad we must catch our flight, so don't have time for breakfast which i believe would be great, so we order room service for quick breakfast at room. Seeing is believing watch my video, please subscribe like and share, thanks

Great short Family Holiday Stay @ Renaissance Hotel”

This is my mother first time stay at Renaissance Hotel! She was very please delighted with the services (room allocation and arrangements, clean and tidy room, sufficient toiletries etc.) provided. She has a good rest and all facilities are in serviceable conditions! Thank you to all the staffs of the Renaissance Hotel from the front desk crews, car park security, to the chambermaids etc...

Overall very satisfied”

I am celebrating my son 2 years old birthday in the hotel room, thanks for the hotel prepare a slide of birthday cake before I check in. My son was so happy when see the cake, and the cake was so nice. Hotel room is clean and big. My son was very happy play inside the room and the cleanliness of the toilet is good, my son spend alot of time in the bathtub. Overall very satisfied. Probably will come back again.

Good stay”

Spacious room, clean and has good hotel facilities. Bed and bedding are of good quality but pillows are very soft and soggy. Staff are polite and attentive. Plenty of food options nearby including spa, grocery shops, bakery and Mcdo. Not to mention street food at night time. Bonus: hotel is just a stone throw away from a Japanese resto and dim sum food stall. Downside, very limited toiletries especially if booked as a family.

A hotel I always come back to”

I travel monthly to JB and it’s either this hotel or Double Tree. Superb breakfast, very comfortable bed, excellent gym equipment. Fast check in and out. Friendly staff. I really felt welcome. Due to its location and price point not much bus load of Chinese tourist. So it’s quiet, premium and serene.

Our all-time fave in Johor”

This is our 4th time staying in Renaissance and we love the bayview room. It’s 15 mins ride away from JB Central but good if you want to stay away from hustle and bustle of the central area. They have the most comfortable bed I’ve ever slept in and love the strong water pressure in the shower after a long day out. The room is super clean and spacious! You can find grocery store like family mart right behind the hotel. It has pretty much everything you need within 5-10 mins walk from the hotel, you can find late night hawker center, bubble tea shops, Korean bbq, noodles house, steamboats etc opening till very late at night. Hotel staff is very helpful and professional in our room request. We requested for 4 bottles of water on our second day since we drink plenty of water. They went beyond and gave us 8 bottles instead. Thank you for making our stay a memorable one! I’d highly recommend this hotel to anyone

Great Service from Front Desk”

Amazing hotel with 7 star service. Special mention must be made on Mr Paul Vincent - Front Desk Manager . We had some minor issues with regards to our extra bed , due to some mis -communication . Paul, took the time and effort to personally manage the situation and solved the matter in less than 5 mins. It was done with excellent professionalism with a personal touch. What was note worthy , was the fact that this is was done in the midst of a busy front desk crowd on a super long weekend. I'll surely recommend this hotel to my friends

Value for money”

2 single bedroom for 3 person was my choice but their room can occupy up to 5. Very cozy and up to our expectations. The rooms were very clean, just that the bathroom door and the bidet was broken. But, overall good value for money. Staffs are friendly and provided necessary helps when requested. I will surely prefer another stay in the hotel.

Soft bed and very nice service.”

2nd time here, as usual the room is clean. You will not get hungry as there are good food around the hotel. Moving further up the street, there are all brands of bubble tea shops to try. Staff checked up on us (call and door-to-door) to ensure we have the amenities that we need.

Excellent hotel and service”

I was here with my husband and daughter. Surprisingly pleased when hotel staff sent over a complimentary bed, extra towel, extra bottle of water and slippers. Hotel room is very clean, very big and comfortable. Shuttle bus at specific timings (to city square, mid valley) is provided by hotel. This is really good.

Consistently mandatory measurements ”

Hotel provide consistent temperature checking every entering to the hotel and advise in-house guest to change facemask before proceed to the room. Is good to see all of the hotel staff are Malaysian, make me feel homey .. and they are friendly and helpful. Towel smell good and love the toiletries scent. Comfy bed..but not a fan of the pillows...too soft. we can change to other types of pillows, but i keep forgetting to do so as i reach hotel late after work. I will definitely revisit this hotel, if i visit jb for work

First Impression is lasting impression”

Our stay here has been pleasant since the first time we arrived. The staff are friendly, the ambiance is so nice and relaxing, the room is clean and cozy and the food is good too. This is my first stay and definitely will be my home whenever I come back in JB

Best Hotel With Good Location”

Cosy and warm welcoming at reception, applause to receptionist & staffs for making our trip easier & pleasent. Toilet got bidet, muslim friendly, clean room, location near to shops. Breakfast have a lot of room to improve, some of the meal just taste average.

Good location, Clean”

Good for the 3 days trip. Nice selection of food for the buffet. Rooms are spacious and clean. Also added point that there are a lot of nice restaurants at the vicinity and a good massage place.

One of the best hotels in JB”

Staff was helpful in arranging rooms close to my family members. Parking was available. Rooms were clean and huge. Foods for breakfast buffet were variety and delicious!

best staycation ever”

Executive Suite, Club lounge access, Executive Suite, 1 King Pro: lounge access - the food is wow, got bbq chicken with sauce(the sauce is super delicious), the view is amazing. breakfast is wow as well although no seafood (fish, clam, prawn) available. cons: the room's cabinet that stores the fridge is too loose as it will slam and create huge noise whenever you want to close the cabinet door.

Breakfast Staff Ain”

I must really compliment Ain.. She is very attentive in taking care of her area.. Every staff pass by our table and didnt clear the dishes.. Asked for refill of tea was not even entertain.. Ain came around and we ask for refill.. She came with a hot pot of tea and clear the dishes aft making sure we have space to njoy other breafast spread..

Excellent service, five star room, good food and plenty of nearby shopping and dining choices”

All the staffs I met with were friendly and kind from the lobby to dining areas, worthy for revisit and plenty of shopping, massage and dining choices nearby walking distance! Breakfast was yum!

Overall it’s a nice place to stay”

Everything is just nice, room is spacious and clean and the bathroom as well. Just they take more than one hour to get us a hair dryer

Good staffs attention”

We were greeted by friendly staff at the lobby during the check in. They are friendly and attentive. The concierge was attentive and pleasant. Room was ready in time and we were able to rest when we arrived. We would also like to compliment the housekeepers for our 2 nights stay for keeping the room tidy and clean. We have no complaints. On the last day, we have proper check out by efficient staff (Marilyn). We will choose to stay here again.