Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
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9.2
Exceptional

"Very good and attentive service provided by the staff."

Zhan H.

|

January 23, 2018

Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s) - Bed Renaissance Johor Bahru Hotel
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s) - Bed
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Lobby Renaissance Johor Bahru Hotel
Lobby
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Swimming pool [outdoor] Renaissance Johor Bahru Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] Renaissance Johor Bahru Hotel
Swimming pool [outdoor]
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See map Renaissance Johor Bahru Hotel
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Very good
Location
7.6
See all 6 photos Renaissance Johor Bahru Hotel
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What guests are saying:
Terbaik
muhamad from Malaysia
Business traveler
Areas above expectations 1. Housekeeping staff smile and greet everyday 2. Excellent bed and large room 3. Most importantly they cook scrambled eggs perfectly 4. Great gym
Eugene from Malaysia
Business traveler
Located in the best safer area and with services at world standards!
Rodien from Philippines
Business traveler
Booked the junior suite room. Clean and nice. Huge toilet. Excellent service from the staffs. Breakfast spread is awesome. Nothing to complain about. Would definitely come again.
Raja from Singapore
Group
Breakfast spread was great
Md from Malaysia
Couple
We went for the dinner and the waitress could just leave us there without having any courtesy of us having 2 small children.. at least a word of saying please wait a moment...So we were there not knowing what to do and wait there blindly.
Noor from Singapore
Family with young children
Hotel staff were friendly. Breakfast is nice. I enjoyed my stay.
Chin from Singapore
Family with young children
Clean and comfortable. Nice staffs and club service. Great breakfast buffet. Everything is perfect.
XIAOQING from China
Couple
true 5 star hotel accommodation and service. stayed there 2x already and never disappointed. although pricey, its truly value for money accommodation and service and quality in rooms and service. best stay ever.
Mike from Singapore
Couple
Excellent
From 1471 reviewsSee what guests said
8.3
/
10
Excellent room comfort and quality
8.8
Recommended by 92% of guests
Value for money8.2
Location rating7.6
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport22.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Select your room
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday | 11 travelers are looking at this property right now
Junior Suite, Club lounge access, Junior Suite, 1 King
Junior Suite, Club lounge access, Junior Suite, 1 King
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
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Pool Terrace Room, Guest room, 1 King, Pool view
Pool Terrace Room, Guest room, 1 King, Pool view
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 king bed
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Presidential Suite, Club lounge access, 1 King, Balcony
Presidential Suite, Club lounge access, 1 King, Balcony
...
  • Room size: 153 m²/1647 ft²
  • City view
  • 1 king bed
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Club Room, Club level, Guest room
Club Room, Club level, Guest room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds or 1 king bed
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Double or Twin Room with Bay View
Double or Twin Room with Bay View
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Deluxe Bayview, Guest room, 1 King or 2 Twin/Single Bed(s)
Deluxe Bayview, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds or 1 king bed
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Deluxe Room Breakfast Included
Deluxe Room Breakfast Included
...
  • Shower
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Double Deluxe
Double Deluxe
...
  • Shower
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Junior Suite Room
Junior Suite Room
...
  • Non-smoking
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Have a question for Renaissance Johor Bahru Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Excellent stay with great selection of breakfast!"

    poh C.

    |

    April 19, 2018

  • 8.4
    Excellent

    "Clean environment with friendly and helpful staff."

    noreen

    |

    May 8, 2018

  • 8.4
    Excellent

    "Staff is friendly and helpful."

    Ken

    |

    January 7, 2018

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More about Renaissance Johor Bahru Hotel

More about Renaissance Johor Bahru Hotel

10.0
Exceptional

"The staff are friendly and the food is great."

Wei K.

|

September 5, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Carffee Coffee Bar
4.3 km American, Italian
Grill Bar
4.7 km American, Bar, Steakhouse
Greenet Bar & Restaurant
5.2 km American, Italian, Japanese
Asian cuisine
Asian cuisine
RBar
40 m Asian, Bar, Cafe
Nijyumaru Japanese Restaurant
280 m Asian, Japanese, Sushi
BR Coffee Shop
320 m Asian
Chinese cuisine
Chinese cuisine
Ming Xin Restaurant
4.3 km Chinese
Seng Steam Fish
4.3 km Chinese, Seafood
Goh Zha Lang Restoran Taiwan
4.5 km Chinese

What they offer

8.0
Very good

"Clean room, great ambience."

Roslina

|

February 27, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1471)Booking.com Reviews (1500)
8.3
/
10
Cleanliness8.7
Facilities8.2
Location7.6
Room comfort and quality8.8
Service8.5
Value for money8.2
Provided by verified guests of Agoda
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All guests (1471)
All room types

Show reviews that mention 

Showing 923 verified guest comments
12345
10.0
Exceptional
Kelvin from Singapore
Couple
Club Room, Club level, Guest room
Stayed 1 night in January 2019
Best of the best”
Best in JB... surpass expectation! For the money I paid, I felt that they have given more.
Reviewed January 14, 2019
9.6
Exceptional
GARY from Malaysia
Couple
Junior Suite, Club lounge access, Junior Suite, 1 King
Stayed 1 night in December 2018
staycation for wedding anniversary”
had a short staycation for wedding anniversary. booked the same room we stayed during the wedding (didn't get to enjoy the hotel back then). hotel did a good job for decorating the room for the celebration and Cafe BLD breakfast has a huge variety of local and continental food even though it was crowded on xmas morning (can't blame them for that). love the services and hotel quality
Reviewed December 26, 2018
10.0
Exceptional
Azlina from Malaysia
Family with young children
Junior Suite, Club lounge access, Junior Suite, 1 King
Stayed 2 nights in November 2018
amazing stay”
1. Buffet breakfast was superb. Such variety. 2. Room and bathroom very clean. 3. Pool is simple ( prob because it is more of a business hotel) but we enjoyed it since there was no one using it. 4. staff were very friendly prob a bit far from city for those who desires. but close to woodlands checkpoint. would love to come again!
Reviewed November 28, 2018
10.0
Exceptional
MUHAMMAD from Singapore
Solo traveler
Junior Suite, Club lounge access, Junior Suite, 1 King
Stayed 2 nights in October 2018
Awesome 2 nights stay”
The room was spacious and clean with a really good spread of breakfast in the morning at the restaurant downstairs. I did not manage to visit the lounge and use the pool as I got into an accident on my second day but overall a great stay with approachable staffs from welcoming me from the start of the open door to the enquiries at the concierges and delighted to serve operators to the receptionists for check in and out as well as the chefs and staffs at the restaurant. I will be sure to come back again the next time.
Reviewed October 27, 2018
8.4
Excellent
Mohd from Singapore
Couple
Double or Twin Room with Bay View
Stayed 1 night in December 2018
Excellent”
My wife and I went for a honey moon in johore. We check -in on Sunday, 30/12/18 and check-out on 31/12/18. We were greeted my courteous staff especially the front desk staff. The room was clean and excellent. Breakfast was great, alots of food to choose. Will choose this hotel in future. Thanks.
Reviewed January 01, 2019
9.6
Exceptional
DZULKIFLI from Singapore
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in December 2018
A very good surprise.”
The hotel staff from the frontline managers, receptions, housekeeping and maintenance personnel etc are second to none. They are ever ready to assist the guests from the time we step into the hotel. Amazing service attitude. Rarely I have been so impressed in hotel service. Breakfast was fantastic in terms of variety and taste. Too bad was not able to try the buffet dinner - the seafood looks tempting. Lastly, the upkeep, maintenance and cleanliness is top notch especially when we take into account that the hotel is not located around JB centre and closer towards the industrial area of Pasir Gudang. Kudoa to the hotel team and management for the standard shown!!
Reviewed December 31, 2018
8.8
Excellent
Azliny from Malaysia
Family with teens
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in December 2018
Could be better”
Pros: 1. The 2 single bed is more like 2 double bed for us 2. Extensive breakfast spread 3. Helpfull bellboy 4. Chepeast Mariott hotel Cons: 1. Wifi sucks 2. We were here during high season so there are many people at the hotel. Crowded. 3. Despite being the chepest Mariott hotel the price is still steep.
Reviewed December 28, 2018
8.4
Excellent
Eng from Singapore
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in December 2018
Wonderful Staycation”
The room is clean and big with comfortable bed, nice soothing room lighting, and a Comfortable toilet facilities. The breakfast spread is outstandingly fabulous. The dining area is very clean. Hotel crew has done a great job. It has been a wonderful hotel stay.
Reviewed December 25, 2018
9.6
Exceptional
Gavin from Singapore
Couple
Junior Suite, Club lounge access, Junior Suite, 1 King
Stayed 1 night in January 2019
Great stay ”
Given a welcome drink before checking in. Booked a suite. It was huge and clean. Ammenties were tip top as well. Staff were very friendly too. Would definitely go back again.
Reviewed January 13, 2019
10.0
Exceptional
Muhammad from Singapore
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in October 2018
Excellent hotel staff”
I will come back for sure if i am having a staycation in JB. The whole staff are helpful and nice. Breakfast spread is a lot. Food is excellent. Room is clean and fragrance. Toilet has no stains. Bed is soft. Valet is very proactive. Service desk Adam is very informative.
Reviewed October 13, 2018
9.6
Exceptional
Mike from Singapore
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in February 2018
par excellence hotel”
true 5 star hotel accommodation and service. stayed there 2x already and never disappointed. although pricey, its truly value for money accommodation and service and quality in rooms and service. best stay ever.
Reviewed September 07, 2018
9.6
Exceptional
Ai from Malaysia
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in August 2018
awesome buffet during dinner”
Hotel was provide simple birthday decoration as request & also cake. It was surprise ! Dinner Buffet was awesome and worth for the price with a a lots choice western , Japanese , Malay, Nyonya , indian, desert etc. R bar also comfortable for chill.
Reviewed August 27, 2018
8.8
Excellent
aira from Malaysia
Solo traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in August 2018
Just nice”
Everything looks okay. Comfy bed and pillows. Aircond is okay. Amenities not like others 4-5stars hotels. My room doesn’t have razor, sewing kit, comb & hygiene plastic (not sure what is the exact name but it was used to throw your pad away). I thought all of these were a necessary to be provided based on the stars this hotel get. The breakfast was okay. Variety of foods served. But it can’t accommodate a lot of people at one time. Served at 6am - 1030am. Went down at 915am and we need to queue up some more since theres no table available. Do come early to avoid this issue. They got spa, 24hrs gym, steam room & swimming pool. Didn’t go for the dinner buffet but weekend, the buffet will be a bit pricey than usual bcs they provide bbq. 👌🏼 Near to JB CIQ, Larkin sentral, Ikea for those who wants to eat meatballs & AEON Tebrau (for movies).
Reviewed August 13, 2018
8.4
Excellent
Tan from Malaysia
Family with young children
Junior Suite, Club lounge access, Junior Suite, 1 King
Stayed 3 nights in December 2018
Nice experience.....got a junior suite and is really nice.”
Accomodative and flexible hotel. Will return.
Reviewed December 30, 2018
10.0
Exceptional
Mohammed from Singapore
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in December 2018
Never disappoint”
Stay experience here never disappoint!
Reviewed December 18, 2018
8.8
Excellent
Hui from Singapore
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in November 2018
Amazing stay”
This is my first time staying at Renaissance and I really had a pleasant stay. We arrived pretty late past 12am, requested for late check-out and the staff was really kind to allow us to check-out slightly later the next morning. My bf commented the pillows were too soft and flat though. Other than that, I am very satisfied with my overall stay. Will definitely return.
Reviewed November 25, 2018
10.0
Exceptional
Shahizayati from Singapore
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in November 2018
Great Stay”
Stayed in Renaissance for 1 night with my family & in-laws. We are thankful that our rooms were upgraded as there were full occupancy. The rooms are spacious & clean. The breakfast spread were very good too. We will definitely come back again!
Reviewed November 25, 2018
5.2
Wong from Singapore
Family with young children
Club Room, Club level, Guest room
Stayed 1 night in November 2018
Unpleasant experience with double charging of room & room locked out”
I booked four rooms. One room was locked out for around two hours. I couldn’t access my things and missed the opportunity to go Swimming. After the room was unlocked it started raining. Hotel put me into another room and offered complimentary room service. Ordered room service at 8pm and food finally delivered at 10.30pm despite multiple chasers. And each chaser kept saying will be there is 30 minutes but it never arrived until 10.30pm which is 2.5 hours later. This is ridiculous and unacceptable. The next day after checkout, I received a SMS saying that there was an additional RM437 charged to my card. I was shocked to see that the hotel could charge without my agreement and authorisation. After clarifying with duty manager, it was a DOUBLE CHARGE to a room that wasn’t even the affected locked out room. HOW CAN THE SYSTEM ALLOW SUCH AN ERROR? this is simply unacceptable - one day has passed and it is still not resolved!!! Simply unacceptable for this hotel.
Reviewed November 05, 2018
7.6
Very good
Toh from Singapore
Group
Double or Twin Room with Bay View
Stayed 1 night in October 2018
Good and helpful staffs”
Went there for staycation and had a good time. They have a wide range of food for their breakfast. Even though I had the experience of the sour soy bean milk but once I reflected that to the staff, I see people walking over to the place immediately. Mistakes do happen but correction to the mistake is just as important.
Reviewed October 29, 2018
9.2
Exceptional
Niya from Singapore
Family with young children
Junior Suite, Club lounge access, Junior Suite, 1 King
Stayed 3 nights in October 2018
Great place to stay”
Staff is very helpful, friendly and efficient in their service. you will feel very welcome to this hotel unlike other hotels that ive stayed especially the bell boys all very nice and friendly .Service is tip top. Buffet food is very nice and alot of choices. i feel very happy when the staff at the buffet place suprise us with my son birthday cake and sing for him. we never expect for it bt yet they just came singing the birthday song for him when we tell them we came to the hotel for his bday.Room is very big and my kids love the swimming pool. a must go place for travellers. Fully recommended place.
Reviewed October 22, 2018
12345
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  • Very good location
  • KSL City Mall