Renaissance Kuala Lumpur Hotel
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8.2
Excellent
40.6% this month
/10
(3944 reviews)See what guests said
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8.6
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Bukit Nanas Monorail Station110 m
  • Hard Rock Café190 m
  • Tourist Police210 m
  • Malaysian Tourism Centre210 m
  • Malaysian Travel Business220 m
  • A'Famosa Theme Park280 m
  • LRT Train Station - Dang Wangi340 m
  • Espanda410 m
  • Jalan P Ramlee (Clubbing area)450 m
  • La Queen470 m
  • Free Wi-Fi

    Renaissance Kuala Lumpur Hotel

    Corner of Jln Sultan Ismail & Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 50450 - See map
    "What i loved from this hotel very nice staff, great facilities, location and breakfast is very good"
    anggoro - January 1, 2019
    Exceptional reputation
    Recommended by 83% of guests
    Excellent cleanliness
    8.2 rating for cleanliness
    • 110 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Booked 19 times

    Property ranking|Compared to 13,223 Kuala Lumpur properties
    See all rankings
    Room comfort score
    8.2/10
    Review score - United States
    8.3/10
    Location score
    8.6/10
    Service score
    8.2/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Value for money8.0
    Distance to city center1.2 km
    Location rating8.6
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.0 km

    Rooms available at Renaissance Kuala Lumpur Hotel

    8.2
    Excellent
    Room comfort & quality
    New Renaissance Suite, Club level, 1 Bedroom Suite, 1 King
    New Renaissance Suite, Club level, 1 Bedroom Suite, 1 King
    ...
    • Room size: 61 m²/657 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Club level, Deluxe Guest room, 1 King, Sofa bed, High floor
    Club level, Deluxe Guest room, 1 King, Sofa bed, High floor
    ...
    • Room size: 40 m²/431 ft²
    • Separate shower/bathtub
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Room Hot Deal
    Deluxe Room Hot Deal
    ...
    • Room size: 40 m²/431 ft²
    • City view
    Enter dates to see prices
    Deluxe Hot Deal
    Deluxe Hot Deal
    ...
    • Room size: 40 m²/431 ft²
    • City view
    Enter dates to see prices
    Renaissance Suite, 1 Bedroom Suite, Club Lounge Access, 1 King
    Renaissance Suite, 1 Bedroom Suite, Club Lounge Access, 1 King
    ...
    • Room size: 202 m²/2174 ft²
    • Non-smoking
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    Enter dates to see prices
    Deluxe Super Hot Deal
    Deluxe Super Hot Deal
    ...
    • Room size: 40 m²/431 ft²
    • City view
    Enter dates to see prices
    Deluxe Guest room, 1 King, Sofa bed
    Deluxe Guest room, 1 King, Sofa bed
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior with Breakfast
    Superior with Breakfast
    ...
    • Room size: 30 m²/323 ft²
    • City view
    Enter dates to see prices

    What people love about Renaissance Kuala Lumpur Hotel

    • 8.4
      Excellent

      "Very comfortable, and worth for money."

      Xin R.

      |

      July 30, 2018

    • 9.6
      Exceptional
      Breakfast

      "it was a good stay with excellent breakfast and good service."

      Kok

      |

      September 24, 2018

    • 8.8
      Excellent

      "The room was nice and the pool was gigantic."

      Dian S.

      |

      November 29, 2018

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    More about Renaissance Kuala Lumpur Hotel

    More about Renaissance Kuala Lumpur Hotel

    7.2
    Very good

    "The hotel located strategic place and nice view."

    VASANTHA

    |

    December 24, 2018

    An overview

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    What they offer

    8.8
    Excellent
    Spaciousness

    "Room very spacious and clean."

    Kirsty

    |

    January 2, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Urbean
    580 m American, Cafe, European
    Arthur's Bar and Grill
    610 m American, Asian, Bar
    Front Page Sports Bar & Grill
    980 m American, Bar, Pub
    Asian cuisine
    Asian cuisine
    TEMPTationS
    20 m Asian, Fusion, Japanese
    Sagano Japanese Restaurant
    60 m Asian, Japanese, Seafood
    Vogue Cafe
    100 m Asian, International
    Chinese cuisine
    Chinese cuisine
    Si Chuan Dou Hau Restaurant
    160 m Chinese
    biba's, mandarin oriental
    760 m Chinese
    Plaza Court Chinese Restaurant
    1.2 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Renaissance Kuala Lumpur Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3944)Booking.com Reviews (4870)
    8.2
    /
    10
    Excellent
    40.6% this month
    Cleanliness8.2
    Facilities8.1
    Location8.6
    Room comfort and quality8.2
    Service8.2
    Value for money8.0
    Rating
    9+ Exceptional (991)
    8-9 Excellent (718)
    7-8 Very Good (716)
    6-7 Good (284)
    <6 Below Expectation (361)
    Time of the year
    Mar - May (763)
    Jun - Aug (699)
    Sep - Nov (706)
    Dec - Feb (902)
    All guests (3944)
    All room types
    All languages

    Show reviews that mention 

    Showing 3070 verified guest comments
    12345
    8.4
    Excellent
    Murugappan from Singapore
    Group
    Stayed 1 night in July 2019

    The stay was nice and comfortable . Very nice staff and attending with smile . ”

    The only feed back is the toilet in room 21-01 we stayed , where the water in the floor was collected before the wash basin and could not properly run to the floor trap hole . And we every time walked in our foot will be soaked in water and become wet . If elderly people stay there , it would put them in high risk of fall . Please look in to it and keep the floor easy for the water to run to reach the floor trap hole . Thanks

    Reviewed July 23, 2019
    8.4
    Excellent
    Lim from Singapore
    Couple
    Stayed 2 nights in June 2019

    5-Star Value for Money ”

    Hotel is situated about 10 mins walk to KLCC Twin Towers and nearby malls like Avenue K, Robinsons. 5 mins walk to Bukit Nanas Monorail connecting you to the rest of KL happening spots like Bukit Bintang etc. There is another LRT Line 150m further up from Bukit Nanas Station, Dang Wangi (2 stops away from Pasar Seni/Petaling Street). East Wing gives you Twin Towers view and West Wing is facing KL Tower, currently underway renovation. Upgrading work does not bother guests at all. Overall hotel facilities are a little tired and in my opinion required injections. Large swimming pool is catered for both children and adults but the water was a little cloudy during my stay. Breakfast has a good spread from local to western and Indian vegetarian. Extra like its noodles station where you can customize the bowl. My compliments to the frontdesk Ms Nur for her professionalism and smiles, check-in and check-out were a breeze. Return to stay yes and look forward to the new facelift.

    Reviewed July 05, 2019
    8.4
    Excellent
    Leeanne from New Zealand
    Solo traveler
    Club level, Deluxe Guest room, 1 King, Sofa bed, High floor
    Stayed 1 night in May 2019

    Peaceful Weekend”

    This was a staycation hotel for me. I very much enjoyed the club house and would take this option again. Lovely food. Room large, quiet, clean and very comfortable bed. Enjoyed the swimming pool also.

    Reviewed July 16, 2019
    10.0
    Exceptional
    joseph from United States
    Business traveler
    Deluxe Guest room, 1 King, Sofa bed
    Stayed 2 nights in June 2019

    great experience”

    wonderful location ... near klcc, mrt stations, restaurants, music, culture fabulous swimming pool ... the best in kl piano -- near the 2nd floor ballroom ... great place to relax shopping -- petaling street is 3 stops away or a 10 minute taxi ride for great bargains; and klcc for upscale shopping (and much more expensive)

    Reviewed June 26, 2019
    8.4
    Excellent
    Benny from Malaysia
    Couple
    Deluxe Guest room, 1 King, Sofa bed
    Stayed 2 nights in June 2019

    Clean room ”

    Breakfast in the restaurant need to be improved. Late Snack or supper provided in the club lounge really need to look into improvement, as you cannot open your door to guests, when there is no FRESH foods and foods left for the guest unless you mentioned DRINK ONLY

    Reviewed June 14, 2019
    8.8
    Excellent
    David from United Kingdom
    Couple
    Stayed 3 nights in May 2019

    Excellent”

    Stayed at this property on a previous visit to KL - Stayed in a Life Style Club Room in the East Wing - Unfortunately there is a lot of renovations happening especially in the East Wing including the Club Lounge meaning you have to use the Club Lounge in the West Wing But you need to stay in the East Wing to get rooms with a view of the Petronas Towers

    Reviewed May 16, 2019
    10.0
    Exceptional
    Hasan from Indonesia
    Family with young children
    New Renaissance Suite, Club level, 1 Bedroom Suite, 1 King
    Stayed 3 nights in April 2019

    Excellent Hotel with Excellent Club Lounge”

    We stayed in newly renovated room in west wings, we booked a room with club lounge access and we really enjoyed the lounge services, meal and drinks, the best club lounge so far that we experienced. Location is strategic, not far away from KLCC and Bukit Bintang, also walking distance to monorail and LRT station. I will definitely rebook this hotel when I am back to KL.

    Reviewed April 28, 2019
    6.4
    Good
    LAWRENCE from Singapore
    Business traveler
    Deluxe Guest room, 1 King, Sofa bed
    Stayed 3 nights in May 2019

    Cockroach in the toilet”

    I saw small cockroaches in the toilet every morning and it's really disgusting. Reported to the staff and they said they will do something but I still see it the next morning. Not sure if they are in the room but cannot expect from a 5 star hotel.

    Reviewed July 01, 2019
    10.0
    Exceptional
    marliana from Singapore
    Family with young children
    Club level, Deluxe Guest room, 1 King, Sofa bed, High floor
    Stayed 2 nights in March 2019

    Value For $$$ For A 5 Star hotel”

    We Stayed In Club Deluxe Room(West Wing) & Were Able To Access The Club Lounge During Our Stay.We Loved The Spacious, Cosy & Comfortable Rooms (I've Booked 3 Rooms)& My Husband Loves The Spacious Bathroom.Breakfast Were Awesomely Delicious With Lots Of Varieties In The East Wing Lobby As We've Been Given A Choice To Choose To Have Breakfast In The Club Lounge Or In Temptations Restaurant(East Wing).My Family Loved The Gigantic & Olympic Sized Swimming Pool Too.The Staffs Were Friendly & Helpful Too.Opposite Bukit Nanas Monorail Station(2 Minutes Walk) & 10 Minutes Walk To Petronas Twin Towers & Suria KLCC.Overall,A Very Good Hotel.Will Definitely Come Back Again.Thank You Renaissance.

    Reviewed March 30, 2019
    9.2
    Exceptional
    Douglas from United Kingdom
    Solo traveler
    Stayed 4 nights in February 2019

    Keeps up the standards”

    I first visited the Renaissance 8 years ago and I am pleased to say that the very favourable impression I received then still holds. It may look slightly faded against some of its newer and brasher rivals but where it matters everything is just right. The rooms are large and put some newer joints to shame. Fixtures, fittings, carpets, bathrooms are not brand new but well maintained and all perform the jobs they are supposed to. The breakfast spread in Temptations is one of the best I have seen in SE Asia. Two stations, monorail and LRT, are withing a few minutes walk and both the KL EcoPark and the KLCC complex of the Twin Towers, the Suria KLCC Mall and the Lakeside Park and Fountains are easily walkable. I would always return to the Renaissance when visiting KL.

    Reviewed March 05, 2019
    10.0
    Exceptional
    ryan from Thailand
    Couple
    Stayed 2 nights in February 2019

    Fantastic Stay freindly professional staff with excellent service”

    Highly recommend this hotel nicely appointed rooms stayed in West Wing, Great Buffet Breakfast with good slection, friendly professional staff in every department nothing to much trouble, lovely spacious pool, highly recommend club lounge good selection of drinks and snacks very good city centre hotel freindly professional and excellent value for money highly recommend it

    Reviewed February 18, 2019
    9.6
    Exceptional
    wang from Singapore
    Couple
    Deluxe Guest room, 1 King, Sofa bed
    Stayed 1 night in February 2019

    nice 5 star hotel”

    overall it is good 5 star hotel, although a bit old, some of the furniture looks aging. But with relative low room rate, it definitely worth the price. Hotel lobby is so beautiful that even shangrila can't compare.

    Reviewed February 12, 2019
    9.2
    Exceptional
    ian from United Kingdom
    Couple
    Deluxe Guest room, 1 King, Sofa bed
    Stayed 3 nights in February 2019

    Nice large hotel close to all the action ”

    Good hotel close to the action and transport links, for us it was slightly dated having a shower in a bathtub, and top bar closing at 10.45pm. I would recommend it to my parents but not my friends of mid 30s as better cooler hotels in the area

    Reviewed February 09, 2019
    8.0
    Excellent
    Alan from United Kingdom
    Couple
    Stayed 2 nights in February 2019

    Nice Pool and Gym.... shame about the food”

    Loved the pool time and the gym at the hotel. Rooms were clean and the bed soooo comfy. Disappointed in the food though. Ordered at the poolside and the pizza was so bad- it tasted like a frozen base with extra cheese to mask the fact. Left most of it. We were quizzed when we bought food from downstairs deli inside the hotel and brought it to the pool. Not impressed. Overall liked the hotel but the food let’s it down.

    Reviewed February 05, 2019
    7.2
    Very good
    Peck
    Business traveler
    Stayed 2 nights in July 2019

    Very good”

    Coffee machine in the room can’t use. They got east wing & west wing,too huge hotel until cannot find the room. There is a flat rate RM10 parking charges even the hotel in guest have to pay.But Comfy room, clean.

    Reviewed July 19, 2019
    9.2
    Exceptional
    Erik from Netherlands
    Couple
    Stayed 4 nights in July 2019

    Good quality hotel for its price”

    Very good bed, good breakfast, nice view from the window.

    Reviewed July 09, 2019
    10.0
    Exceptional
    Georgii from Australia
    Couple
    Stayed 3 nights in January 2019

    Good hotel ”

    nice and clean very posh

    Reviewed July 07, 2019
    6.0
    Marwan from Singapore
    Business traveler
    Stayed 6 nights in May 2019

    Great stay but...”

    Huge hotel with great room at the west wing. Unfortunately the hotel is undergoing construction at some parts, therefore you could hear the drilling noise in the day. As a business traveler who was staying for about 6 nights, I had my meals in my room most of the time. The room service menu could be improved - food wasn't as tasty and some dishes were cold (i.e. malay fried rice). Also the hotel isn't as flexible with the menu - I could not ask for anything that isn't on the menu (unlike at other Marriott properties) like bread basket to go with my meal, or a milkshake, and I was willing to pay for it. This is a hotel with many unrealized great potentials.

    Reviewed June 26, 2019
    10.0
    Exceptional
    Esther from Malaysia
    Solo traveler
    Stayed 1 night in June 2019

    Great and friendly service topped with good value service ”

    We had a great stay from the moment we checked in to when we checked out. The receptionist gave us insight to the facilities, values to the room upgrades etc. walking around the hotel, we were always greeted by the friendly staff which created a homey atmosphere. In terms of facilities, there’s a full fledge gym equipped with jacuzzi, sauna and steam room; a nice sized swimming pool. With our room upgrade we had access to the lounge and enjoyed having a common space we could hang out at apart from being in the room.

    Reviewed June 24, 2019
    9.2
    Exceptional
    Lyall from United Kingdom
    Couple
    Deluxe Guest room, 1 King, Sofa bed
    Stayed 7 nights in May 2019

    Nice but showing signs of age...”

    We stayed at Concorde before and decided to pay a bit extra this time for a 5-star stay here. On arrival the lobby is beautiful and the staff are incredibly helpful and professional. We stayed for 7 nights and found the following: - There was a water leak from the ceiling. We called reception who sent maintenance to fix it, they arrived after 30-40 minutes and fixed it - There was a water leak from under the bath whenever we used it - There were ants everywhere - bathroom sink, above the fridge, in the bed etc. - The 'insert card here to turn on electricity' slot by the door was broken, so the electricity stayed on permanently. Not a major issue just meant we had to remember to turn off the lights and TV before going out - The ironing board was broken and could only be used by leaning it on the wall - Air conditioning was weak The rooms (and plumbing!) are certainly showing signs of age, but they are spacious. We prefer Concorde as it's cheaper, newer and equally comfortable.

    Reviewed June 05, 2019
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    Renaissance Kuala Lumpur Hotel
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    • Excellent location
    • Petronas Twin Towers
    • Bukit Nanas Monorail Station is within 0.11 km