Renaissance Riverside Hotel Saigon
For travelers who want to take in the sights and sounds of Ho Chi Minh City, Renaissance Riverside Hotel Saigon is the perfect choice. Its convenient location right in the city center allows you more time to see all that Ho Chi Minh City has to offer.
At Renaissance Riverside Hotel Saigon, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Ho Chi Minh City is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Renaissance Riverside Hotel Saigon. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Renaissance Riverside Hotel Saigon are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Renaissance Riverside Hotel Saigon are available with design features like a separate living room. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Renaissance Riverside Hotel Saigon. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms, bar and nightclub.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Enjoy the countless activities offered at Renaissance Riverside Hotel Saigon. A relaxing end to every day is possible with a visit to the massage, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Renaissance Riverside Hotel Saigon, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
An array of attractions are a must-see while visiting Ho Chi Minh City. Be sure to stop by Central Post Office located 1.1 km away, one of the most famous of all local landmarks. Find that special item or souvenir that will commemorate your trip to Ho Chi Minh City at Ben Thanh Market located 910 m away.
No changes is the best”
Club lounge in there has not changed anything from 8years ago.many places are trying to change,but finally almost failed. Club lounge there is able to keep that kind of level is really the best. They clean the lounge everywhere and every staff there is outstanding.
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Exceptional Experience with this Hotel”
It's a little pricey but you'll definitely be happy with your stay here. Check in was a breeze, rooms are nice, water pressure / temperature is good, bed is comfortable, facilities are well maintained, staff are professional, breakfast is comprehensive... I can go on and on.
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Exceptional Stay for NYE for 2019”
Staff was very friendly and helpful during check-in and check out. Perfect hotel for NYE and festivities as the staff are exceptionally helpful and provided great service to me despite the high season during NYE. Would definitely come back here in 2019 given that they gave me such a good start to 2019 when I did my countdown in Saigon.
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Good hotel with great view”
The river is nearby the hotel and the view is awesome.
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Services in the restaurant.”
I stayed before in this hotel. And quality of the restaurant for breakfast was dropped with the following points. 1) When I checked in, I told the room number, but he could not understand, then show up the table 2times. I felt I was treated as fake customer. 2) The food variations were completely dropped. 3) Even though there were not so many customers in the restaurant, the cleaning dishdes were too early! It seems to be pushed the customer out. I could not relax at all in breakfast.
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Konnichiwa and Greetings Mr. Takayoshi, Thank you for staying at our Renaissance Riverside Hotel Saigon. We would also like to thank you for your valuable opinions. We apologize for falling to exceed your expectations on the first day. The matter was shared within the Beverage Department within the day and was mentioned as an improvement point from the next day onwards. The team had recognized your feedback and made the change for the next day which i received that you were impressive by the service. I believed that you were able to spend your time comfortably until the final day. In addition, this point has been shared with the beverage department and other departments of our hotel, and will continue to be an issue for future service improvement. Thank you again for your stay and interest in our hotel. We look forward to welcoming you back to Renaissance Riverside Hotel Saigon. Khang Huynh Assistant Beverage & Food Manager Renaissance Riverside Hotel Saigon
Excellent”
It's a very nice hotel located in a very convenient location, heart of District 1. I booked the river view room which I can clearly see a beautiful night scenery. Staff is very helpful and attend to my booking confirmation, helping with transportation arrangement and local tour arrangement. Extremely helpful and friendly. Rooms are of a good size and very clean. Great hotel that I will highly recommend.
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Superb staff”
Stayed for 1 night on the club floors. As always with Marriott the staff were extremely helpful and kind. The club facilities were excellent. We will stay again for sure.
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Very nice ”
Good location big enough friendly staff but seemed a bit tired. If good price I will choose here again.
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Konnichiwa and Greetings Toshie san, On behalf of the entire hotel team, we want to thank you for your recent stay with us at the hotel. This further outreach is to engage with you to garner feedback so we may make ourselves better for your future visits and for other guests. Please note your feedback will assist us a team to better understand how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Yours Sincerely, Chi Nguyen Rooms Division Manager, Renaissance Riverside Hotel Saigon
Decent Hotel”
A little bit old Facilities but well maintained. Hotel Lobby is not spacious but best location especially for sight seeing.
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👍 Great”
would love to stay again.
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Good services”
Comfortable
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Dear Shojiro, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Renaissance Riverside Hotel Saigon. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Yours Sincerely, MURALI VISWANATHAN General Manager Renaissance Riverside Hotel Saigon
1 night stay”
A busy hotel right by time square and an easy walk to many bars and restaurants. The car had no problem dropping me off or collecting as there is a small turning area outside. Room was large and bed comfortable. Only a brief stay but no issues.
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Great Hotel”
Great hotel with great location
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Good service”
Good service but room need re-furniture. Some cables are exposed on walls which do not meet 5-star hotel standards.
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Greetings Ms. Tzu, Thank you for your recent stay with us at the hotel and we are glad that our services met your expectation. On the management front I have taken note of your feedback and would share with the team to keep up on maintenance. Your feedback keeps the focus maintained and we thank you for that. Thank you once again for your time and patience and we look forward to welcoming you back to deliver better on the promise of a memorable stay. We also recognize these are unusual times and we thank you for choosing to stay with us. Yours Sincerely, Chi Nguyen Rooms Division Manager, Renaissance Riverside Hotel Saigon
Mixed feelings about this place”
Pros: Excellent location. Can't beat the location. Staff, especially the doorperson in the front, were extremely kind and helpful. Breakfast was good. Cons: The carpet in the room seemed damp and smelly. There is no bidet in the toilet. Bathroom supplies such as Q-Tips and cotton balls seem to be low quality. We were informed that we can attend the Vietnam Independence Day even on the roof bar, and when we went, we were told that we cannot order any drinks if we didn't make a reservation, and was told to go to first floor, buy drinks, and bring them to the roof. I thought that was ridiculous. We were also not aware of dinner buffet that we could have made reservation that night.
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Old style hotel ”
Services very good and friendly, room not really feel comfortable.
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Overall the services is not up to expected as per their rating. ”
I have been travelling and stay with Marriott hotel. So far all are ok except this. The services are not up to what I expected. They are not considerate. I receiving a call middle of the night and asking to check in my Husband which they claim that he just check in that day. All information has been provided the first day I check in and I even got my 2 rooms key card. I Guess if they need us to check in one more time, it will be great if they drop a message or notes in my room the next day when they cleaning the room and we will pleased to do so for sure. The reception calling right away when we step into the room and claim that my Husband check in today which he claim that he see that from cctv. Which I kind of piss off when I listen to this and inform the staff that if he could check the cctv my Husband check in a day before this. I don’t feel privacy at all at that point of time and feel like being monitor via cctv. I will not go back to this hotel anymore
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not worthy to pay the room rate ”
It's 5 star hotel with the room rate of 150 SGD per a night around, but the building is old and the room was full of bad smell which seems like because of old aircon in the room. If you choose a room facing street view, then bear it mind that the offices in the next building is too close and you must close curtains all the time when you are in the room. The bathroom is old and water is not flushed well. Old aircon in the room also causes noise in the room.
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Terrible hotel service”
They charged deposit on my credit card when I was checking in, and two weeks after check-out, hasnt released my deposit. And the call center doesnt even care to apologize. I was wondered how the 5 star well known hotel franchise runs the hotel service like this. Terrible experience.
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best location, friendly staff, excellent food”
we stayed at the renaissance riverside hotel in ho chi minh city for 3 nights. we originally booked the 'dining package', but the terms were not clear and although i thought that we would have dinner included for all nights of our stay, the offer was only applicable for one night. the chinese restaurant "the kabin" served excellent food and the atmosphere was very elegant and peaceful. rooms were very comfortable (we had two adjoining rooms for the children) with a beautiful view of the saigon river, facing east (lovely for sunrise and moonrise). the staff were very friendly, we asked to be picked up from the airport, which is not far away, and were met by a smiling young man who gave us some useful information about the city. breakfast was great, with a wonderful selection of western and asian options, superb quality - as is always the case with marriott. the travel agency within the hotel were not able to help us when we tried to book a tour to the cu chi tunnels and the mekong delta (i suppose we had left it too late and it was a busy season). but there are plenty of other travel agencies around the corner and we managed to hire a guide and car for the tunnels (1.30 hours away), totally recommend it! the price asked by this agency was lower than the hotel agency, although i guess the guide could have been better, but he was ok.
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