Recent customer comments

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Excellent



based on 1239 reviews
  • Cleanliness 8.3
  • Facilities 7.3
  • Location 9.2
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.1
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wong from China
Business traveler
Guest Room
Stayed 2 nights in September 2015
A proper 4 star hotel
Fast in-room dining service, great location, easy transport
Reviewed September 06, 2015
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David from Australia
Business traveler
Guest Room
Stayed 2 nights in September 2015
Location location location
Location is perfect to cbd and southbank
Reviewed September 05, 2015
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Desiree from Australia
Couple
Guest View Room
Stayed one night in August 2015
Disappointing for the price
The friendly staff, the location and a good valet service.
Our stay was nice but this was due mostly because of the extreme friendliness of the staff and the great location.The hotel is lovely and grand on the ground floor (lobby) but the rooms are not of 4-star quality.Our room was very small and the bathroom tiny.The drawer in the closet kept on sliding open so we had to wedge it shut. For $224. for a tiny room with no breakfast included, was not good value.The helpfulness and friendliness of the staff saved the day for this hotel.
Reviewed September 02, 2015
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diana from Australia
Couple
Deluxe Room
Stayed one night in August 2015
Good spot
Central location, friendly staff, nice hotel
We had a great evening at the hotel. Have stayed there before and would stay there again. It is nice and close to Crown Casino, Southbank and the city. Good quality hotel with a nice buffet breakfast.
Reviewed August 31, 2015
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Fergal from Ireland
Couple
Guest Room
Stayed 2 nights in August 2015
Weekend Away
Location , comfort , staff
Perfect
Reviewed August 31, 2015
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Kevin from Australia
Business traveler
Deluxe Room
Stayed 4 nights in August 2015
Good stay
location, ease of access to taxi's, WiFi / internet connection
Reviewed August 31, 2015
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Paul from Australia
Solo traveler
Guest Room
Stayed 2 nights in August 2015
Great location and good value
Location, Foyer and Cleanliness of room.
I was there for two days and didn't have any issues. Yhey looked after my bags before checking in (I was there early) and after checking out (late flight). Good service.
Reviewed August 29, 2015
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James from Australia
Business traveler
Guest Room
Stayed 2 nights in August 2015
Flinders st
Staff, comfort, accessibility
Pretty good
Reviewed August 27, 2015
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Stuart from United Kingdom
Couple
Guest Room
Stayed 2 nights in June 2015
Great place
Location, Great staff
A great place. We arrived at 8am and they found us a room immediately which was great. They were helpful and the location was great. Reccommended.
Reviewed August 26, 2015
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Myounghwan from South Korea
Couple
Guest Room
Stayed one night in August 2015
Great location
Location. good staff. Service
It was super comfy
Reviewed August 25, 2015
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