Residence Hotel Hakata 1
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Residence Hotel Hakata 1

1-14-13 Hakataeki Higashi, Hakata, Fukuoka, Japan, 812-0013
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Comfort Room - Room plan Residence Hotel Hakata 1
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     Residence Hotel Hakata 1

    Residence Hotel Hakata 1 Reviews

    7.7
    Very good
    /10
    (479 reviews)See what guests said
    5.6
    Review score

    "The room/appartment itself is wonderful: near the station, v..."

    Monika

    -

    June 4, 2017

    8.3
    Excellent cleanliness

    Things you’ll love about Residence Hotel Hakata 1

    Things you'll love

    • 320 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Blackout curtains

    Very good
    Location
    7.4
    See map
    Very good location - Inside city center
    Popular
    Nearby
  • JR Hakata City Amu Plaza Hakata490 m
  • Tochoji Temple990 m
  • Kushida Shrine1.27 km
  • Canal City Hakata1.29 km
  • Fukuoka Castle Remains3.92 km
  • Hakata Port Tower4.23 km
  • Oohori Park4.3 km
  • Fukuoka Tower6.76 km
  • Dazaifu Tenman-gu Shrine13.07 km
  • Kyushu National Museum13.38 km
  • 5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.8
    Distance to city center0 km
    Location rating7.4
    Nearest airportFukuoka Airport (FUK)
    Distance to airport2.3 km

    Rooms available at Residence Hotel Hakata 1

    One-Bedroom Apartment (1-2 Adults)
    One-Bedroom Apartment (1-2 Adults)
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    One-Bedroom Apartment (1-4 Adults)
    One-Bedroom Apartment (1-4 Adults)
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    Enter dates to see prices
    Executive Double Room
    Executive Double Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Comfort Room
    Comfort Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed and 1 futon
    Enter dates to see prices
    Comfort Room for 4 People
    Comfort Room for 4 People
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed and 1 futon
    Enter dates to see prices
    Comfort Double Room
    Comfort Double Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed and 1 futon
    Enter dates to see prices
    Comfort Double Room for 4 People
    Comfort Double Room for 4 People
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed and 1 futon
    Enter dates to see prices
    Comfort Apartment
    Comfort Apartment
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed and 1 futon
    Enter dates to see prices
    Comfort Apartment for 4 People
    Comfort Apartment for 4 People
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed and 1 futon
    Enter dates to see prices
    Have a question for Residence Hotel Hakata 1?

    What people love about Residence Hotel Hakata 1

    • 9.6
      Exceptional

      "The good choice for long term stay"

      Visarat

      |

      February 5, 2018

    • 7.2
      Very good
      Location

      "Excellent Location, easy to find it and the security is good."

      Tweety

      |

      December 17, 2017

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    More about Residence Hotel Hakata 1

    More about Residence Hotel Hakata 1

    9.2
    Exceptional

    "Overall ok."

    Patrick

    |

    December 3, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "Great place to stay."

    Nicholas

    |

    September 27, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Japanese cuisine
    Japanese cuisine
    Tsubohachi Hakata Chikushiguchi
    210 m Japanese
    Tanya Hakata
    220 m Japanese
    Hakata Hanamidori Hakata Station Chikushi Gate
    220 m Japanese
    American cuisine
    American cuisine
    Fukusaya
    380 m American
    Kilroy's
    2.2 km American, Bar, Pub
    Dean & Deluca
    2.4 km American
    Asian cuisine
    Asian cuisine
    Tokumasa Hakata
    230 m Asian
    Chikugo Udon/Soba Maruhachi Yahime
    420 m Asian
    Ramen Sanpachi Hakata
    480 m Asian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Residence Hotel Hakata 1 from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (479)Booking.com Reviews (638)
    7.7
    /
    10
    Cleanliness8.3
    Facilities7.4
    Location7.4
    Service7.4
    Value for money7.8
    All languages
    All guests (479)
    All room types
    Showing 246 verified guest comments
    12345
    9.6
    Exceptional
    Muhammad from Japan
    Family with young children
    Comfort Apartment
    Stayed 2 nights in March 2019

    Spacious place”

    The hotel is spacious and good for a small family and include all the amenities one need on a daily basis. The only negative point was we had to check-in at another place 12 minutes from this hotel and I was not informed about this in advance.

    Reviewed March 09, 2019

    Thank you very much for choosing our “RESIDENCE HOTEL HAKATA 1” out of million other hotels. We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel. We appreciate your understanding.

    Responded June 03, 2019
    Residence Hotel Hakata 1
    8.8
    Excellent
    Liew from Malaysia
    Couple
    Executive Room
    Stayed 3 nights in March 2019

    Clean and new rooms”

    Clean and new rooms. The distance between the check in reception and the actual hotel is 1 KM away, about 13 mins walk but a easy one. Hotel locate in a quiet residence area with numerous paid parking around. Staying around Hakata Station is definitely a big plus as is easy to navigate around from there.

    Reviewed March 21, 2019

    We are very happy to know that you were able to use our facilities effectively. We receive a favorable reputation because of great access to Hakata station. We will do our best to give good satisfaction. Please use us again next time.

    Responded June 03, 2019
    Residence Hotel Hakata 1
    8.4
    Excellent
    Mirel from Philippines
    Family with young children
    Executive Room
    Stayed 7 nights in February 2019

    Excellent”

    PROS: - relatively near Hakata station (7-9min walk) - kitchenette and washing machine were very helpful in our week-long stay - bathtub, albeit small, is enough for my toddler to play in, and for us to relax after a tiring tour - quiet neighborhood; near several convenience stores CONS: - bed and pillows were not comfortable; my husband and I had a backache. - no room service/cleaning. 7 days worth of trash was just piling up under our table - no refill of complimentary bottled water/detergent/fresh towels - reception is 12min walk from the hotel. - very early check-out time (10am)

    Reviewed February 28, 2019
    8.8
    Excellent
    Charmaine from Singapore
    Couple
    Comfort Room
    Stayed 2 nights in September 2018

    Excellent”

    Bed has a lot of creaking noises, sounds like it could collapse any time. Will be better to change. The check in location indicated on agoda is NOT updated. We went to the wrong place and had to be redirected. The check in process could be reviewed to provide a seamless check in at the same location as the residence. Other than these, room is good.

    Reviewed September 11, 2018

    Thank you very much for choosing our “Residence Hotel Hakata 1” out of million other hotels. We are very happy to know that you have had a comfortable stay. We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel. We appreciate your understanding. By the time you come back next time, we will do our best to improve our service to give you better satisfaction. We are all looking forward to your next visit.

    Responded September 26, 2018
    Residence Hotel Hakata 1
    5.6
    CLAUDIO from Philippines
    Couple
    Comfort Room
    Stayed 4 nights in April 2019

    Disappointing ”

    The unit itself was okay, clean &well maintained. But getting there from the Reception was kinda problematic. Says in the map it’s only 15 minutes walk, but it took us more than 30 minutes finding it. We’re seniors in age, though we have our roller luggages, the rough pavement made it so difficult to cross. Reception staff were less than helpful w/limited English. No one to call in the hotel. Heater had no English instructions. Though there’s a stove, there are no cooking utensils. My wife emailed our concerns but got no reply until we checked out 4 days later. Warning to guests: if you’ll leave luggage w/the reception for the day, you’ll be charged ¥500 per piece. Read the contract well before signing when checking in. We reported we forgot some food in the freezer & was told they’ll look into it. But when we came back to get our luggage, they didn’t do it. We were told to go back & check it ourselves. We did & found the freezer empty. They could have saved us the trouble w/a call.

    Reviewed April 25, 2019

    Thank you for taking the time to tell us about your experience at residence hotel hakata1. We are very sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. It is feedback such as yours enable us strive harder towards providing a superior service experience for every customer. We will make this comment a future reference. Sincerely,

    Responded June 03, 2019
    Residence Hotel Hakata 1
    9.6
    Exceptional
    Muhammad from Japan
    Family with young children
    Executive Double Room
    Stayed 1 night in March 2019

    Good”

    I liked this place, except that check-in is at a different location.

    Reviewed April 07, 2019

    Thank you very much for choosing our “RESIDENCE HOTEL HAKATA 1” out of million other hotels.We will do our best to give good satisfaction. Please use us again next time.

    Responded June 03, 2019
    Residence Hotel Hakata 1
    6.8
    Good
    Sally from Singapore
    Family with teens
    Comfort Room
    Stayed 4 nights in April 2019

    Good”

    Not recommended for family with younger children. Room size is very small. Once you layed the futon mattress, no space to open the luggage. Location is quite a walk from Hakata station. Nevertheless, the room is clean and there is a washing machine to do your laundry. Note that you need to do check-in in a different place and can only go into your room after 5pm.

    Reviewed April 23, 2019

    Thank you very much for choosing our “RESIDENCE HOTEL HAKATA1” out of million other hotels. We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel. We appreciate your understanding.

    Responded June 03, 2019
    Residence Hotel Hakata 1
    4.4
    ashwin
    Group
    Comfort Room
    Stayed 3 nights in March 2019

    Very poor experience - doesn't deserve 3* hotel ranking!”

    First of all - this is not a hotel despite the title. In 3 days that we were there, not once were the rooms serviced. No fresh towels, no top-up of water, not even emptying the rubbish bins! It is also VERY expensive for what you get. I booked two rooms - one for 2 adults and another for 3, which claimed to be a one-bedroom apartment. There was no difference in the rooms - same floorspace, one double bed and one mattress, same number of towels and water bottles - but I was charged an additional 50% for the 3rd adult in the second room. The only good thing I can say about this accommodation was its location is very convenient to Hakata station.

    Reviewed March 27, 2019

    Thank you very much for choosing our “RESIDENCE HOTEL HAKATA 1” out of million other hotels.We receive a favorable reputation because of great access to Hakata station.We are very sorry for causing you any problem in relation of the room service. We appreciate your understanding.

    Responded June 03, 2019
    Residence Hotel Hakata 1
    5.2
    Wing
    Group
    Comfort Room
    Stayed 1 night in March 2019

    Above average”

    1. We paid over HK$2,000.- for a bed-room of about 100 square feet (exclude bathroom & toilet), with no staff to serve at the Residence and no slippers provided. (It is not a small sum of money for such a nano-room ! ) 2. We asked for 3 persons room, however, only 1 double bed + 1 mat provided and to be placed on floor by ourselves. 3. When we booked this so-call Residence Hotel, there was no indication/information about the Reception is located at about 1 km away from Residence, and this will cause us a lot of trouble by pulling all our luggage and bags from Reception to Residence, when we check-out , we need to pulling our luggage and bags back to Reception at 1 Km away to store it up temporary. (We have 6 nos. of luggage + bags and we need to pay 6 nos. x 500 Yen = 3,000 Yen to keep our stuff temporary). This is my first time to keep luggage at our hotel and have to pay!!!!!!!............... (This make me crazy what a so-called hotel does !!!!!!!). What a terrible experience!!!!!!

    Reviewed March 26, 2019

    We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel. We appreciate your understanding. Regarding the luggage storing service, we will use the review you kindly tell us to improve the service, we are very sorry for the troubles caused. We will do our best to improve our service and give you better satisfaction.

    Responded June 03, 2019
    Residence Hotel Hakata 1
    7.6
    Very good
    intra from Thailand
    Family with young children
    Comfort Apartment
    Stayed 7 nights in March 2019

    Very good”

    You have to check in another building. I quite have problem with map to check in place. Took quite a time to find. You can deposit bag there with some cost. The room I stayed is good location 10 mins walk to hakata station. The room is clean, has wifi but not pocket wifi, washing machine and hot wind to dry your clothes, a little bit small. Overall my family like this place.

    Reviewed March 21, 2019

    We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel. We appreciate your understanding. By the time you come back next time, we will do our best to improve our service to give you better satisfaction. We are all looking forward to your next visit.

    Responded June 03, 2019
    Residence Hotel Hakata 1
    3.6
    Nonticha from Thailand
    Family with teens
    Comfort Room
    Stayed 5 nights in April 2019

    Reception office and hotel is far from each other”

    The reception give me the wrong room number. and the hotel is too far from reception. It's not convenient to contact them. and they didn't give me the wifi password if I didn't ask...

    Reviewed April 19, 2019

    Thank you very much for choosing our “RESIDENCE HOTEL HAKATA 1” out of million other hotels.We are very sorry for causing you trouble for the check-in procedure. We appreciate your generosity and understanding.

    Responded June 03, 2019
    Residence Hotel Hakata 1
    6.4
    Good
    Reni from Indonesia
    Solo traveler
    Executive Double Room
    Stayed 1 night in October 2018

    bad bed! needs to be replaced with the new one.”

    I was staying only one night in Executive Double Room type of Hakata 1. i love everything inside the room BUT the BED - also no futon provided. this room type provides a free portable device which can be used for internet and free domestic calls.

    Reviewed November 30, 2018

    Thank you very much for choosing our “RESIDENCE HOTEL HAKATA” out of million other hotels. We want to express our biggest apologies for the troubles caused regarding the mattress. We appreciate deeply your review and will do our best to prevent it from ever happening again We will do our best to give good satisfaction. Please use us again next time.

    Responded December 08, 2018
    Residence Hotel Hakata 1
    6.4
    Good
    Po from Hong Kong
    Couple
    One-Bedroom Apartment (1-4 Adults)
    Stayed 1 night in November 2018

    Good”

    Nice and clean hotel with good price, but so strange to get key from reception which is located 2 km from hotel. It is hard to bring heavy luggage to walk back and forth.

    Reviewed November 28, 2018

    Thank you very much for choosing our “RESIDENCE HOTEL HAKATA” out of million other hotels. Your comments and reviews are very important to us. We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel. We appreciate your understanding.

    Responded December 08, 2018
    Residence Hotel Hakata 1
    8.8
    Excellent
    Nicholas from United Kingdom
    Couple
    Comfort Room
    Stayed 2 nights in September 2018

    Excellent”

    Great place to stay. The only downside is having to trek across Hakata between the reception and hotel itself after checking in.

    Reviewed September 27, 2018

    Thank you very much for choosing our “Residence Hotel Hakata 1” out of million other hotels. We are very happy to know that you have had a comfortable stay. We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel. We appreciate your understanding.

    Responded September 27, 2018
    Residence Hotel Hakata 1
    4.8
    WAI from Hong Kong
    Family with teens
    Executive Room
    Stayed 1 night in April 2018

    Acceptable”

    Reception and apartment were in different place, it's kind of inconvenient to find the reception. No cooking facilities were inside the apartment, even though the cooking equipment were good which were unless. Location was good for the apartment and facilities were in good condition.

    Reviewed April 19, 2018

    Dear Sir. Thank you for your valuable comment. Then, we are sorry to make you uncomfortable about check-in-place and cooking equipment. We will try to do our best to improve our hotel reffering to your comment.

    Responded June 27, 2018
    Residence Hotel Hakata 1
    8.4
    Excellent
    Ming from Singapore
    Family with young children
    Comfort Room
    Stayed 8 nights in August 2017

    Everything is good except for the bed”

    The pros: good location, cheap and has full suite of items The cons: no cleaning service, the bed is terrible, worse than sleeping on the floor and the sign for the location of the building is hard to find at first.

    Reviewed September 12, 2017

    Thank you for having stayed with us and your review. We will try to improve our service taking your advice into consideration.

    Responded December 30, 2018
    Residence Hotel Hakata 1
    5.6
    Monika from Germany
    Group
    Executive Room
    Stayed 1 night in May 2017

    Organisation is horrible / room is awesome”

    The room/appartment itself is wonderful: near the station, very clean, there's a washer and a kitchen and we even had a balcony. BUT before you can go there you have to "check-in" at another building which is not close. If you come from the hakata-station it's even the opposite direction. This makes the good location worthless! We got an e-mail with the adress of the check-in-building on the day of check-in at about 1pm. So have fun, if you are a foreigner without internet... At the check-in-building we got a paper which explained how we can get into the booked room/appartement (you need a code to take the keys out of the letterbox). Why do they not send this via e-mail as all the other appartments do??? Cannot recommend this at all!!!

    Reviewed June 04, 2017

    Thank you for having stayed with us and your review. We are happy that you liked our hotel, however we would like to sincerely apologise for the inconvenience regarding check in. Your review and advice is highly appreciated and will be taken into consideration for improvement.

    Responded December 30, 2018
    Residence Hotel Hakata 1
    6.0
    tsz from Hong Kong
    Couple
    Comfort Apartment
    Stayed 5 nights in June 2018

    very bad housekeeping service”

    front desk mention i have 1 deep clean house keeping service during my stay, then i reserve my 3rd day for this services however, i got nothing for both rooms(i got 2 rooms in 6 day total), one of the room just refill the amenity with none of cleaning services one of the good issue that is free handy phone(free mobile free wifi and telephone services) but it is not mention in website

    Reviewed June 16, 2018

    Dear Sir. Thank you for having stayed at our Hotel. Then we deeply apologize to make you uncomfortable about cleaning service. We will do our best to eliminate problems like that reffering to your comments.

    Responded June 27, 2018
    Residence Hotel Hakata 1
    7.6
    Very good
    John from Philippines
    Family with young children
    Executive Room
    Stayed 5 nights in March 2019

    Very good”

    +Good location for the cost. +with laundry and drying facilities in the room -check in is far from apartment -was promised cleaning and refill of amenities but did not arrive

    Reviewed March 08, 2019

    We want to express our big apology for the troubles caused. Our staff will do its best to correct any trouble as you kindly pointed us. We appreciate deeply your review and will do our best to prevent it from ever happening again

    Responded June 03, 2019
    Residence Hotel Hakata 1
    9.2
    Exceptional
    Patrick from Philippines
    Family with young children
    Executive Room
    Stayed 1 night in November 2018

    Value for money”

    10 minutes to Hakata Station. Decent room/bed/amenities. Late check in early checkout not god. 5pm-10am. Overall ok.

    Reviewed December 03, 2018

    Thank you very much for choosing our “RESIDENCE HOTEL HAKATA” out of million other hotels. Your comments and reviews are very important to us. We are very happy to know that you have had a comfortable stay. We are very sorry for causing you trouble for the check-in procedure. We appreciate your generosity and understanding. We will do our best to give good satisfaction. Please use us again next time.

    Responded December 08, 2018
    Residence Hotel Hakata 1
    12345
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    Residence Hotel Hakata 1
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    • Very good location
    • JR Hakata City Amu Plaza Hakata
    • Hakata Railway Station is within 0.35 km