Very good 7.9
Based on 10 reviews

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About Residences at The Ritz-Carlton Kuala Lumpur


Whether you're a tourist or traveling on business, Residences at The Ritz-Carlton Kuala Lumpur is a great choice for accommodation when visiting Kuala Lumpur. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Spa Village, Starhill Spa, Chulan Square.

Simply put, all the services and amenities you have come to expect from Marriott are right in the comfort of your own home. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The hotel features 114 beautifully appointed guest rooms, each including kitchenette, bathrobes, DVD/CD player, desk, ironing facilities. The complete list of recreational facilities is available at the hotel, including spa, outdoor pool, fitness center. Whatever your reason for visiting Kuala Lumpur, the Residences at The Ritz-Carlton Kuala Lumpur is the perfect venue for an exhilarating and exciting break away.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Front desk [24-hour]
  • Pets allowed
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Please note that this property is an independently operated by individual owner. It is a private unit of vacation home and therefore does not have a check in counter. The owner will arrange a session of ‘Meet & Greet’ for key handover and familiarization of the property. Guests will have access to owner’s contact details in case of any query of the property.

When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 480 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5km
Distance to Airport: 60km
Internet Usage Fee: 50 MYR
Non-Smoking Rooms / Floors: yes
Number of Restaurants: 4
Number of Rooms : 114
Parking Fee (per day): 30 MYR
Reception Open Until: 12:00am
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 2006
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Verified traveler reviews

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Very good

based on 10 reviews
  • Cleanliness 8.0
  • Location 8.8
  • Room comfort and quality 8.2
  • Service 8.4
  • Value for money 7.8
  • Food and dining 6.4
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Daniel from Australia
3 Bedroom Suite
Stayed 2 nights in October 2014
great place to stay
complimentary drinks and food, massive rooms great helpful staff
Reviewed November 06, 2014
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Rashied from South Africa
Families with young children
2 Bedroom Suite
Stayed 5 nights in March 2014
Brilliant and amazing
Quality,friendly staff and decent value
Reviewed March 31, 2014
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Milagros from Philippines
3 Bedroom Suite
Stayed 2 nights in February 2014
Every place of interest is just a walk away
Accessible, friendly staff and comfortable
The hotel's staff are one of the most friendly. We even met someone who is fluent in Filipino. The best part of the stay is that the hotel is centrally located to places of interest. We took an unlimited free ride to the pink buses labeled GO KL which goes around the city all day. We went to the famous Petronas Twin Towers, Kl Tower, Chocolate Factory, Pavilion Mall, China Town and many more without paying for our fare. Although the hotel is a little expensive, the free bus ride which is just within reach compensated for our practical budget.
Reviewed March 10, 2014
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Sreekant from Malaysia
Families with older children
2 Bedroom Suite
Stayed 2 nights in January 2014
The stay was not great. Room dirty
Close to shopping centres
I was disappointed with the Ritz. The windows in the suite was dirty and had moss and the connection to the Starhill mall was dirty and left unclean on the roof which I could view from the suite. I was not impressed. The menu in the suite was scribbled on with a pen by previous guests. The carpet and the couch was dusty and was not clean. My cousins on the other side of the hotel with standard rooms encountered bed bugs, although the management did give a free stay for that night, my cousin was bitten and had to get treatment from a doctor provided by the management. Can't believe this was the Ritz Carlton. The breakfast was also not good at all. I was refused fresh scrambled eggs until I told him it was for my mother and the breakfast place at the library lounge was inconvenient.
Reviewed February 09, 2014
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Sumathy from Malaysia
Families with older children
2 Bedroom Suite
Stayed 2 nights in December 2013
A great city hotel with conveniences nearby
Spacious rooms, good food and good service
Generally good.rooms clean although windows could have been cleaner. Ample space for storage. Lots of cupboards. Bathroom large. Enough space to entertain guests.
Reviewed January 24, 2014
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Senese from Malaysia
Families with young children
3 Bedroom Suite
Stayed 2 nights in December 2013
It is a great residence that I had ever stay!
Comfortable room, Well function air-conditionor, Nice location in the city centre.
It is a great residence in nice location. The residence is big enough to make sure that we all stay there comfortablely. The services are nice and the staff are friendly. The food in the chinese cuisine are very nice too!
Reviewed December 29, 2013
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Christine from Singapore
Families with young children
2 Bedroom Suite
Stayed 2 nights in December 2013
Comfortable stay
Spacious room & friendly staff
We stayed in a 2-bedded room aparment for 2 nights. We have 2 adults, 2 seniors & 1 toddler. The apartment is very spacious & clean. My daughter loves it as she can run around the apartment freely. The location is good, we took less than 10 mins walk from our apartment to Pavilion. The staff are very friendly and they always greet us with smiles. They provide continental breakfast daily and the breakfast area is quiet. Overall, we are very happy with our stay and would love to stay here again for our next trip to KL.
Reviewed December 20, 2013
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Mohan from Australia
Families with older children
2 Bedroom Suite
Stayed 5 nights in December 2013
Not a great stay as hotel was looking very tired.
Staff and location
Not great. Breakfast was the same for the 5 days. No variety and very limited in range. Service was a little slow overall.
Reviewed December 18, 2013
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manal from Saudi Arabia
Families with young children
2 Bedroom Suite
Stayed 5 nights in October 2013
non comfortable, poor breakfast, slow internet,
location, large size room ,
Reviewed October 26, 2013
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ali from Bahrain
2 Bedroom Suite
Stayed 4 nights in January 2014
شقق فندقة لايعلى عليها
قربها من المجمعات الاتجارية والشارع التجاري - حسن الاستقبال -
الشقق الفندقة لايعلى عليها من حيث النظافة والكبر وحسن الاستقبال لكن العيب الوحيد هو الضعف الشديد للانترنت وعدم تغطيته لكامل الشقة الفندقية , والتجربه بشكل عام ممتازة
Reviewed January 19, 2014
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