Very good
From 7052 reviewsSee what guests said
7.4
Resorts World Genting - Awana Hotel
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Superior Deluxe
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Lobby
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Swimming pool
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Golf course [on-site]
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Location
Very good
7.6
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Removed from saved list
  • Hot tub

  • Air conditioning

  • Garden

  • Golf course [on-site]

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Room choices
7.5
Very good
Room comfort & quality
20 travelers are looking at this property right nowBook now before it's too late!
One Room Condo
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  • 78 m²/840 ft²
  • Shower
  • 1 double bed
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Superior Deluxe
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  • 33 m²/355 ft²
  • Non-smoking
  • 2 queen beds
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Club Suite
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  • 78 m²/840 ft²
  • Shower
  • 2 single beds or 1 double b...
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Superior Deluxe
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    DOUBLE CLUB - BED AND BREAKFAST
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      Suite - Club
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        Club Room
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          DOUBLE ONE BEDROOM - BED AND BREAKFAST
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            Superior Deluxe Room
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              Club Suite, 1 Single Bed
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                Real reviews from real guests

                Agoda Reviews (7052)Booking.com Reviews (1220)
                7.4
                Very good
                Filter by guest type:
                Cleanliness7.4
                Facilities7.0
                Location7.6
                Room comfort and quality7.5
                Service7.3
                Value for money7.5
                Provided by verified guests of Agoda
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                Room type
                One Room Condo
                Club Suite
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                Showing 6354 verified guest comments
                12345
                6.4
                LEOW from Malaysia
                Family with young children
                Superior Deluxe
                Stayed 2 nights in August 2017
                Value for money”
                Spacious room although it is a bit old.
                Reviewed April 19, 2018
                4.0
                Tanalachumi from Malaysia
                Family with young children
                Superior Deluxe
                Stayed 1 night in April 2018
                Parking is expensive. Supposed to check in at 3pm... but we went up and found the room in a mess .”
                Had to call house keeping ourselves and waited in front of the room to be cleaned up till 3.15pm.
                Reviewed April 17, 2018
                6.0
                Diti from Malaysia
                Couple
                Superior Deluxe
                Stayed 1 night in December 2017
                Above average”
                Overall its good
                Reviewed April 16, 2018
                4.0
                Amelia from Singapore
                Couple
                One Room Condo
                Stayed 1 night in April 2018
                Desperately needs an upgrade. ”
                Pros: - free shuttle bus service to Awana station every 15 mins until midnight. Buses are on time too. Cons: - smelly room, old furnitures. Not sure why management hasn’t looked into upgrading the whole hotel yet considering the amount of income RW make per year. - weird combination of breakfast selection. Doesn’t go well with the themes. - old in-room phone that doesn’t work. Not sure why it’s there. Me & my partner had to go down to the receptionist to request for a toothpaste. - paid about RM500+ for a apartment room but it doesn’t exceed expectation. Rooms are dirty, mattress was too hard, blanket was too thin, bathroom leaking everywhere.
                Reviewed April 16, 2018
                6.8
                Zakiah from Malaysia
                Family with young children
                Superior Deluxe
                Stayed 1 night in October 2017
                Good”
                spacious room with large size king bed. The hotel is the closest
                Reviewed April 14, 2018
                2.0
                Navathilagan from Malaysia
                Family with young children
                Superior Deluxe
                Stayed 2 nights in April 2018
                Acceptable”
                Useless hotel ever
                Reviewed April 11, 2018
                7.2
                FARID from Malaysia
                Family with young children
                Superior Deluxe
                Stayed 1 night in April 2018
                Satisfactory stay”
                Pro: 1. Excellent location with green scenery. 2. Shuttle bus service to nearest Awana Skyway station (5 min away). Frequency every 15min. 3. Spacious room with double queen beds. Cons: 1. No free parking for hotel guest. Had to pay RM18 per night park. 2. Receptionist not even smiling when greets us. But concierge staffs really friendly and helpful. 3. No longer have free shuttle service to hilltop. Need to pay RM8 per pax for cable car 1-way trip. The good thing is it shortened uphill trip duration. 4. Room need refurbishment. Furniture looks pretty old. Few lamp bulbs need replacement. 5. Free wifi in lobby area only.
                Reviewed April 10, 2018
                4.4
                Ibrahim from Maldives
                Family with young children
                Superior Deluxe
                Stayed 1 night in December 2017
                Bad and old”
                I would not recommend this hotel to any of my friend as the hotel is old and rooms are dirty. We stayed for 1 night as the hotel we wanted to booked was not available for that night. Service in the restaurant is zero however, breakfast selection was good.
                Reviewed April 09, 2018
                4.8
                Paul from Malaysia
                Business traveler
                Club Suite
                Stayed 1 night in June 2017
                Not Worth the Money”
                Hotel is mediocre to say the best. Needs an upgrade badly.
                Reviewed April 03, 2018
                Dear Paul, Thank you for writing us a review. Please accept our sincere apology for not meeting your expectations during your recent visit. We have taken note of your feedback and we hope you will give us another chance in the near future. We will surely try to improve our overall infrastructure and facilities as much as possible in the near future. Warmest Regards, Awana Team
                Responded April 16, 2018
                Resorts World Genting - Awana Hotel
                5.6
                BEE from Malaysia
                Family with young children
                Superior Deluxe
                Stayed 1 night in March 2018
                Just for a night stay”
                Spacious room but very dusty in the room and toilet are not cleaned. sent morning call to our room which we didn't request them to do so. Breakfast buffet not good. hotel pool's water are warm. that's the only thing I liked about the hotel.
                Reviewed April 03, 2018
                12345
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