Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia, 69000
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Deluxe Resorts World Genting - First World Hotel
Deluxe
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    Lobby Resorts World Genting - First World Hotel
    Lobby Resorts World Genting - First World Hotel
    Shops Resorts World Genting - First World Hotel
    Deluxe Resorts World Genting - First World Hotel
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     Resorts World Genting - First World Hotel

    Guest reviews

    7.3
    Very good
    /10
    (38176 reviews)See what guests said
    10.0
    Exceptional

    "Room clean and helpful staff."

    Jack

    -

    January 10, 2019

    7.5
    Very good value for money
    Recommended by 83% of guests

    Property highlights

    • 680 meters to public transportation

    • Airport transfer

    • Casino

    • Fitness center

    This property is in high demand!Booked 231 times since yesterday | 166 travelers are looking at this property right now
    Excellent
    Location
    8.3
    See map
    Excellent location
    Nearby
    Popular
  • Genting Highland Post Office150 m
  • Highlands Boarding International School270 m
  • Kolej Antarabangsa Genting290 m
  • CIMB Bureau Exchange390 m
  • Genting Highland Theme Park410 m
  • Starworld Casino420 m
  • Genting Highlands Casino430 m
  • Highlands Mushroom430 m
  • Ripley's Believe It Or Not!440 m
  • The Arena of Stars450 m
  • Value for money7.5
    Location rating8.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport41.8 km
    Select your room
    World Club
    World Club
    ...
    • Room size: 42 m²/452 ft²
    • Shower and bathtub
    • 2 single beds or 1 queen be...
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    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 2 single beds or 1 queen be...
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    Y5 Triple Room
    Y5 Triple Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 single bed and 1 queen be...
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    Deluxe
    Deluxe
    ...
    • Room size: 19 m²/205 ft²
    • Shower
    • 2 single beds or 1 queen be...
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    Spa Package
    Spa Package
    ...
    • Room size: 33 m²/355 ft²
    • Shower
    • 1 queen bed or 2 single bed...
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    Triple
    Triple
    ...
    • Room size: 19 m²/205 ft²
    • Shower
    • 1 single bed and 1 queen be...
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    Standard Room
    Standard Room
    ...
    • Room size: 19 m²/205 ft²
    • Shower
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Y5 Deluxe Room
    Y5 Deluxe Room
    ...
    • Room size: 19 m²/205 ft²
    • Shower
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Standard Room - CBeebies and Friends Room Package at 7:30 PM at PS1 Area
    Standard Room - CBeebies and Friends Room Package at 7:30 PM at PS1 Area
    ...
    • Shower
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Standard Room - CBeebies and Friends Room Package at 4:00 PM at PS1 Area
    Standard Room - CBeebies and Friends Room Package at 4:00 PM at PS1 Area
    ...
    • Shower
    • 2 single beds or 1 king bed
    Enter dates to see prices

    What people love about the property

    • 10.0
      Exceptional

      "We love this hotel"

      Wan

      |

      January 12, 2019

    • 8.0
      Very good

      "Perfect place to holiday"

      Carmelya

      |

      January 10, 2019

    • 10.0
      Exceptional

      "Good place to stay at Genting, everything so easy to find."

      Phenphitcha

      |

      January 5, 2019

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    More about Resorts World Genting - First World Hotel

    More about Resorts World Genting - First World Hotel

    9.2
    Exceptional

    "Clean, affordable room price during low peak days & beautifu..."

    MUHAMMAD N.

    |

    January 11, 2019

    An overview

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    What they offer

    8.8
    Excellent

    "Nice place."

    Eileen

    |

    November 12, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (38176)Booking.com Reviews (6657)
    7.3
    /
    10
    Cleanliness7.3
    Facilities6.7
    Location8.3
    Room comfort and quality7.1
    Service7.0
    Value for money7.5
    Provided by verified guests of Agoda
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    All guests (38176)
    All room types

    Show reviews that mention 

    Showing 25763 verified guest comments
    12345
    8.0
    Excellent
    Edo from Indonesia
    Family with young children
    Y5 Triple Room
    Stayed 2 nights in February 2019
    Value For Money”
    What you expect from cheap Hotel!? In first world, despite the facility availability, it has a clean and comfort room. The staff very polite and friendly, they would like to greet you anytime they meet you, even in midnight. The room decoration very fresh and modern, I thought First World made a lil bit renovation in the decoration. It's a good move. Will consider this hotel once we back to Genting
    Reviewed March 04, 2019
    10.0
    Exceptional
    Siti from Malaysia
    Family with young children
    Standard Room
    Stayed 1 night in March 2019
    Convenient!! ”
    The rooms are small but worth the money as its clean and we didn't expect nothing more. Hassle free upon arrival as they have kiosk and if u have special request then u can queue at the counter. That's also quite quick as its done less than half an hour. Upon check out just slot in the key and out we go. My review might not valid with others that check in on weekends. As we came on weekdays. Nevertheless Still lots of people but still manageable. Will definitely come back again as my friends and I have made this as our annual trip.
    Reviewed March 03, 2019
    8.4
    Excellent
    Shirley from Singapore
    Couple
    Y5 Deluxe Room
    Stayed 2 nights in February 2019
    Cheap and good stays”
    If you opt for budget and convenience stays then first world it’s the best choice of all. I’m staying at the new building tower 3, it’s so much newer than two other tower. Definitely will come back for another short trip
    Reviewed March 02, 2019
    Hi there, We appreciate the way that you liked First World Hotel and had an awesome experience amid your stay. We hope to see you again in the future! Warmest Regards, Resorts World Genting Team
    Responded March 05, 2019
    Resorts World Genting - First World Hotel
    5.6
    adam from Malaysia
    Family with young children
    Y5 Triple Room
    Stayed 1 night in March 2019
    Y5 Triple Room Issue”
    i used to stay in first world Y5 Triple Room . im not sure whats went wrong this time, the rooms look OK but our whole family (me, my wife and both our daughters) got rashes all over the body!. Staff need to look into this issue immediately, with medical bills that i have to pay and uncomfortable situation we are in, its not worth it.
    Reviewed March 06, 2019
    Dear Adam, Thank you for writing us a review. Please accept our sincere apology for not meeting your expectations during your recent visit. We have taken note of your feedback and we will try to improve our overall infrastructure and facilities as much as possible in the near future. Warmest Regards, Resorts World Genting Team
    Responded March 06, 2019
    Resorts World Genting - First World Hotel
    7.6
    Very good
    Yoke from Malaysia
    Family with teens
    Deluxe
    Stayed 1 night in February 2019
    Good but only basic services are provided”
    It’s good for a short stay to freshen up. Staff is friendly and assisted me when I have difficulty using the self check in kiosk. Do note that ‘extra requests’ such as checking in earlier than 3pm / connecting room / allocating same floor for each room u have to pay RM5 per request. If you would like to have connecting room, u need to check in early, maybe before 3pm. I checked in at around 3:30pm I could not get connecting room anymore even if I have requested on agoda when booking. There is no seating area at the lobby at all. If you have elderly do consider other hotels as this hotel has so many rooms (7000+) with 3 towers that u might have to walk for very far to get to your room. Good point is that this hotel is very conveniently connected to Sky Avenue and other main attractions.
    Reviewed March 06, 2019
    8.0
    Excellent
    Tuck from Malaysia
    Couple
    Standard Room
    Stayed 1 night in February 2019
    For it's price, it's pretty much unbeatable.”
    The rooms are small, the cleanliness is suspect, the bathrooms are tiny! But the bed's comfy and the atmosphere's great for basking in the mountain air (when they're not filled with smoke). You'd be hard pressed to find any other hotels at this price with these amenities in Malaysia to be honest.
    Reviewed February 24, 2019
    8.4
    Excellent
    SITI from Malaysia
    Couple
    Deluxe
    Stayed 1 night in February 2019
    Important thing u need to know”
    I personally go to the reception to chg room with view, but the staff said only Standard room at tower 1 has an unblock view, unfortunately Ive booked a deluxe room at tower 2. My room was clean & just nice for 2 person but the window is blocked by another window infront of my room window. But Lucky I just stay for 1 night. Next time should book standard room at tower 1. During checked in.. Ive pay RM5 becoz I choosed the highest floor which is non smoking flr at lvl 28, but lvl 27 is smoking flr, so no use. Coz when u open window there is a people smoking at lvl 27 just below my room window. The hotel should put level 28 & 27 is for non smoking room. Just a suggestion. Thanks
    Reviewed February 22, 2019
    9.2
    Exceptional
    Fariza
    Family with young children
    Standard Room
    Stayed 1 night in March 2019
    Nice hotel”
    Room clean and helpful staff Affordable room price Easy self check-In
    Reviewed March 06, 2019
    Dear Fariza, We're happy to hear that you liked our hotel and had great experience during your stay. We hope to see you again in the future! Warmest Regards, Resorts World Genting Team
    Responded March 06, 2019
    Resorts World Genting - First World Hotel
    9.2
    Exceptional
    sie from Indonesia
    Family with young children
    Y5 Triple Room
    Stayed 2 nights in January 2019
    nice hotel”
    nice hotel and enough for sleep
    Reviewed March 06, 2019
    9.2
    Exceptional
    sie from Indonesia
    Family with young children
    Y5 Triple Room
    Stayed 2 nights in January 2019
    nice place”
    nice hotel.. enough for sleep
    Reviewed March 06, 2019
    8.0
    Excellent
    Norah from Malaysia
    Couple
    Standard Room
    Stayed 1 night in February 2019
    Not spacious as expected”
    well everything was ok and nice , location is strategic and we booked the room while it got promotion so its worth of money ! Just except of one thing and that was the toilet and bathroom ,the space is too small .I’m not even comfortable to take a shower because of the small space :(
    Reviewed February 19, 2019
    8.0
    Excellent
    christine from Singapore
    Family with young children
    Y5 Deluxe Room
    Stayed 1 night in February 2019
    Good location near casino and theme park ”
    If you book this hotel, when you check in better q for customer service line. Base on my experience I used check in machine, make me more trouble. Check in early, floor level, smoking or non smoking room need to pay RM5 each, if you using Check in machine. I do not know deluxe room is standard room no enough our family stay and too small. Finally we upgrade to premium room (deluxe room type). I think they need to change the room type, totally make me confuse.
    Reviewed February 11, 2019
    6.8
    Good
    Tan from Singapore
    Couple
    Standard Room
    Stayed 2 nights in March 2019
    No data coverage in room”
    We stayed at tower 1, there is no data coverage in the room. We have to go to the lift lobby in order to use our phone. Hope this area can improve, other than this, the rest is still OK.
    Reviewed March 06, 2019
    7.6
    Very good
    Tan from Singapore
    Group
    Y5 Triple Room
    Stayed 2 nights in March 2019
    New Tower”
    New tower, room is small but OK. The lifts that served the tower is not enough to cater during the checkout time. It took us almost 20mins to get down as the lifts are all full.
    Reviewed March 06, 2019
    8.0
    Excellent
    Vimal from Malaysia
    Couple
    Standard Room
    Stayed 1 night in March 2019
    Ok”
    Satisfied
    Reviewed March 04, 2019
    8.8
    Excellent
    lye from Malaysia
    Family with young children
    Standard Room
    Stayed 1 night in January 2019
    pikachu show”
    location is good as wanna bring kids to see pikachu show, walk down and straight to the event location, nice
    Reviewed March 03, 2019
    9.2
    Exceptional
    Vivian from Malaysia
    Couple
    Standard Room
    Stayed 1 night in February 2019
    Good but expensive”
    Facilities provided is a lot. Tpilet is too small. Nice location but too expensive
    Reviewed March 03, 2019
    7.6
    Very good
    Cynthia from Malaysia
    Family with young children
    Standard Room
    Stayed 1 night in March 2019
    Overall Ok ”
    Staff so far ok when I request for early check in. Luckily check in early and able to get room connected because I bring along children. Overall good and near lobby.
    Reviewed March 05, 2019
    8.8
    Excellent
    Tsang from Brunei Darussalam
    Couple
    Y5 Deluxe Room
    Stayed 3 nights in January 2019
    It is good location for visiting genting highland and the staff provided good services to guests”
    love the hotel room and very comfortable
    Reviewed March 02, 2019
    Hello there, Thanks for leaving us such a wonderful review! We are glad to hear that you loved our services :) Warmest Regards, Resorts World Genting Team
    Responded March 05, 2019
    Resorts World Genting - First World Hotel
    4.4
    Cheow from Malaysia
    Couple
    Standard Room
    Stayed 1 night in February 2019
    Acceptable”
    Pros: check in and check out kiosk (easy to check in and check out) location good (connected to sky avenue) Cons: carpark is not free of charge the carpet on the floor very dirty amenities not provided (need to be purchased) extra charges upon request for room nearer to lift, view, floor, etc. room too small
    Reviewed February 27, 2019
    12345
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    Resorts World Genting - First World Hotel
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    • Excellent location
    • Genting Highland Theme Park
    • Genting Highland Bus Terminal is within 0.68 km