7.4
Very good
12.7% this month
/10
(49,871 reviews)See what guests said
See map
8.3

Excellent

Location rating score

Excellent location
Popular landmarks
Genting Highland Post Office 150 m
Highlands Boarding International School 270 m
Kolej Antarabangsa Genting 290 m
Genting Bowl 360 m
CIMB Bureau Exchange 390 m
Starworld Casino 420 m
Genting Highlands Casino 430 m
Highlands Mushroom 430 m
Clinic Genting 440 m
Ripley's Believe It Or Not! 440 m
Nearby landmarks
Ripley's Believe It Or Not! 440 m
First World Plaza 450 m
Sky Avenue 510 m
Snow World 540 m
Genting Highland Theme Park 690 m
Chin Swee Caves Temple 1.5 km
Masjid Yayasan Mohamed Noah 2.95 km
Skyway 3.16 km
Genting Strawberry Leisure Farm 4.09 km
Gunung Bunga Buah 8.09 km
Resorts World Genting - First World Hotel

"Nice hotel if you are looking for a cheap accommodation at Genting."

Anand - February 28, 2020
Y5 Deluxe Room  Resorts World Genting - First World Hotel
Lobby Resorts World Genting - First World Hotel
Lobby Resorts World Genting - First World Hotel
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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia, 69000 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Ripley's Believe It Or Not!
Within 440 m of property
  • 640 meters to public transportation

  • Airport transfer

  • Daily housekeeping

  • Casino

  • Fitness center

Your dates are popular among travelersUsers are booking a place in Genting Highlands every 21 minutes on Agoda.com
Value for money7.5
Location rating8.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport42.6 km

Rooms available at Resorts World Genting - First World Hotel

Superior Deluxe
Superior Deluxe
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 2 single beds or 1 queen be...
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Standard Room
Standard Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds or 1 queen be...
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Deluxe
Deluxe
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 2 single beds or 1 queen be...
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World Club
World Club
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Standard Room - Skytropolis Indoor Theme Park One Day Pass for 2 People Included
Standard Room - Skytropolis Indoor Theme Park One Day Pass for 2 People Included
...
  • Shower
  • 1 queen bed or 2 single bed...
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Triple
Triple
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 single bed and 1 queen be...
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Standard Room - SkyVR Room Package for 2 People Included
Standard Room - SkyVR Room Package for 2 People Included
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Y5 Triple Room
Y5 Triple Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed and 1 single be...
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Y5 Deluxe Room
Y5 Deluxe Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 17 m²/183 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

How large is First World Hotel?

The Resort Worlds Gentings has a total of 7351 rooms. It currently holds the Guinness World Record for being the largest hotel in the world, by number of rooms.

What time is check-in and check-out at Resorts World Genting - First World Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Resorts World Genting - First World Hotel?

Resorts World Genting - First World Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 509 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Resorts World Genting - First World Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for an additional charge.

Is breakfast offered at Resorts World Genting - First World Hotel?

Wake up to a great buffet breakfast at Resorts World Genting - First World Hotel. Asian breakfast is available for guests.

What are my dining options at Resorts World Genting - First World Hotel?

Resorts World Genting - First World Hotel features 3 on-site restaurants for your dining convenience. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Resorts World Genting - First World Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Resorts World Genting - First World Hotel. Small or intimate events like birthday parties can also be accomodated.

Can business events be hosted at Resorts World Genting - First World Hotel?

On-site venues and convenient event services make Resorts World Genting - First World Hotel an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Resorts World Genting - First World Hotel?

Resorts World Genting - First World Hotel is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Resorts World Genting - First World Hotel

  • 7.2
    Very good

    "Another great experience stays at GENTING Resort."

    TAN

    |

    February 16, 2020

  • 7.6
    Very good
    Location

    "Value for money and very close to casino"

    Kiti

    |

    March 16, 2020

  • 10.0
    Exceptional
    Staff 

    "Checkout staff was very professional"

    Sok

    |

    March 19, 2020

Property ranking|Compared to 485 Genting Highlands properties
See all rankings
Room comfort score
7.1/10
Cheapest price score
Review score - United States
6.6/10
Location score
8.3/10
Better than
99
%
of Genting Highlands properties
Better than
99
%
of Genting Highlands properties
Better than
98
%
of Genting Highlands properties
Better than
92
%
of Genting Highlands properties
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Overall rating:
7.4
Very good
49,871 reviews
Cleanliness
7.3
Facilities
6.9
Location
8.3
Read all reviews >
What travelers say they love:
If You are budget traveler, this hotel is good choice
Wiwin from Indonesia
Solo traveler
More about Resorts World Genting - First World Hotel

More about Resorts World Genting - First World Hotel

With more than 6,000 rooms on offer, the Resorts World Genting - First World Hotel claims to be the world's largest hotel by room count with 500,000sqft of an indoor theme park, food galore, and shopping center. The main entrance is decorated with lush, grand, tropical rainforests greeting guests, followed by a spacious Spanish courtyard lobby. Every room is comfortably furnished with all the comforts you may need. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Resorts World Genting - First World Hotel.

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Most talked about facilities

Housekeeping
1,770 mentions
Breakfast
870 mentions
Food & Dining
507 mentions
Internet
493 mentions

What they offer

8.0
Very good

"Newly renovated theme park is fun for young children"

Desmond

|

March 13, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Resorts World Genting - First World Hotel from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.3
Facilities6.9
Location8.3
Room comfort and quality7.1
Service7.0
Value for money7.5
High score for Genting Highlands
Rating
9+ Exceptional (4054)
8-9 Excellent (4153)
7-8 Very Good (8320)
6-7 Good (5230)
<6 Below Expectation (7336)
Time of the year
Mar - May (7459)
Jun - Aug (8144)
Sep - Nov (6084)
Dec - Feb (7406)
Don't miss out!Users are booking a place in Genting Highlands every 21 minutes on Agoda.com
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Showing 29093 verified guest comments
12345
10.0
Exceptional
Moe from Singapore
Family with young children
Y5 Deluxe Room
Stayed 2 nights in November 2015

Nice hotel to stick with”

Price, Cleanliness, Location

This is our 4th consecutive stay at First World Hotel. We visited Genting Highlands every year started from 2012, we stay at First Word Hotel on every visit. The hotel seems to have connection with us somehow, since first trip we are loving this hotel. Though Genting Highlands area is on full mode of renovations, First World Hotel still providing us with the comfort. We checked in at XYZ Deluxe room this year, as you may know this is located at newly launched Tower3, the rooms are very clean and cozy, though they are a bit small(we are a family of four with kids 5 & 9 years old). The only set back at XYZ deluxe room at tower 3 is you cannot use your mobile phone in room as reception was quite poor. If we want to surf internet we got to get out of the room because there is no in room internet facility and the mobile phone reception was very poor. So, except for the inconvenience of sitting outside our room to surf internet on our mobile phones, everything else was perfect as usual.

Reviewed November 30, 2015
9.0
Exceptional
Peter from United Kingdom
Solo traveler
Deluxe
Stayed 1 night in August 2011

Hotel is large and anonymous but fine”

Cheap; interesting because of its huge size; everything worked well

The Genting Highlands resort is a strange mixture of casinos, luxury shopping and rather run-down fair grounds (UK travellers should think Blackpool rather than Disney). I stayed on Sunday night; avoiding Saturday night or holidays is very wise – the facilities for containing queues suggest long waits when they are busy. The First World Hotel is supposed to be the largest in the world, but it is efficiently organized. It's a bit disconcerting to first queue to get a numbered ticket in order to check in when your number comes up, but I waited only a short time. My details from Agoda were already in their system, and everything went very smoothly. The buffet breakfast is fine, especially if you like Malaysian Chinese food. The room was fine -- not the view though! Overall: better than you might expect from a very large, cheap hotel.

Reviewed August 27, 2011
9.0
Exceptional
Manish from India
Family with young children
Superior Deluxe
Stayed 2 nights in August 2010

One of the ten things you should see before death.”

Amazing infrastructure, thrilling spread of food, games and lots of fun.
Waiting almost two hours to check-in.

This is one place where you will like to go every-year at least once. And thats not an understatement. For young kids this is like being in paradise. My son is only little older than a year but i could see how much he was enjoying there. The view of sun setting in the clouds from your room is simply great. Moreover the casinos, restaurants, the indoor and outdoor theme parks, the natural scenic beauty of the place, i mean you just cant stop praising the hotel and the location of genting highlands. It has at least something for all age groups. I can bet that its almost impossible to get bored there. So enjoy your trip to The First World - Genting Highlands.

Reviewed January 06, 2011
8.7
Excellent
Yuwono from Indonesia
Couple
Superior Deluxe
Stayed 1 night in June 2011

great location and great service”

location is good

it was a very pleasant experience for staying in first world hotel, genting, malaysia. considering it's location and service, the price we can say quite low. one must consider by the traveler, the hotel location which is located on the side of indoor theme park of genting highland is very convenience for us which already feel tired after enjoying some entertainment on the place and spend lot of money there, either for the amusement park and the casino (hmm, let's think if we can won big money on that casino). no need to walk or take much time after have fun on there and just need few minute to get to your pleasant and big room. have a nice journey and pleasant stay on first world hotel, genting, malaysia.

Reviewed June 19, 2011
9.3
Exceptional
Chitrapriya from Singapore
Group
Superior Deluxe
Stayed 2 nights in December 2012

Great hotel with friendly staff”

Spacious room, friendly staff, hotel is located near shopping mall, spa and indoor theme park, great buffet spread

this was my first trip with my friends and chose to go to genting.. on the first day when we checked in, we noticed that the staff working there, were very friendly and proactive in helping us whichever way they could.. our room was very spacious and the view was good(: we could see part of the theme park and part of genting highlands.. since first world hotel is linked to first world indoor theme park and shopping mall it was very convenient for us.. and first world hotel's buffet breakfast is my favourite! overall, it was a pleasant getaway for my friends and me

Reviewed December 31, 2012
10.0
Exceptional
Ng from Singapore
Family with young children
World Club
Stayed 1 night in March 2009

The amazing stay at First World Hotel.”

I like the services, room size, room facilities, and the indoor theme park in First World Hotel.

I have stayed in First World Hotel standard rooms a couple of times. I never know the theme park view of world club room can be so awesome. World Club room is really spacious and comfortable, my toddler can run around without any difficulties and he simply enjoy the theme park view. All this goes to the credit of the staff at the counter. Knowing that I have a toddler, the staff offer me a theme park view instead of mountain park view. As my initially impression of First World Hotel is not that pleasant, when the staff offered me the theme park view room, I did not expect much. However, when the hotel room door flung open, I was totally speechless by the room size and the room facilities. I feel that the money I have paid for the room worth it all. I like to commend the staff at the Lounge located at Level 24. Knowing that the buffet time is from 8am to 10am, I reach the lounge only at 10am. And the staff at the lounge still allow me to enter to have my breakfast. When I look around, most of the food had been finished so I help myself to the cereal. When I wanted to help myself to the 2nd serving, the staff actually replenished most of the food. I was taken aback by the kind gesture of the staff. Even though the hotel was crowded, and the waiting time was long, it worth everything when I got my room. Even my family members commented that we will choose First World Hotel World Club room again if we travel to Genting again.

Reviewed March 24, 2009
10.0
Exceptional
Jiun from Malaysia
Couple
Superior Deluxe
Stayed 1 night in March 2012

Nice and Worthy For a Holiday”

Near To Theme Park and other leisures

I went to First World Hotel for my first time with my wife, and I think it is nice and worthy to spend a nite. Located right in front the theme park makes my wife and I really enjoy and can go play and rest whenever we want to. About the facilities inside room, I dont have very much to comment because for me it is almost perfect. Breakfast time is the most thing I like. They served varities of foods, from cereals to stir fried things, and you can eat all the food they serve if you want to or if your stomach can hold them all.. haha..The time for checking out is fun as we no need to line up to wait as there are several checking out machines on lobby floor. makes checking out much easier and fast. I definately will choose the First World Hotel for my next visit to Genting Highland.

Reviewed March 19, 2012
9.2
Exceptional
Francin from Singapore
Couple
Deluxe
Stayed 3 nights in September 2019

Cheap room with basic amenities”

30 Sep - 03 October 2019 3-night stay at First World Hotel Fast check in (& Checkout!) using the hotel computers, & for RM5 more, you get to choose rooms with a view. Didn't know that, so we got a room that looked out into an air well & facing other rooms, which made it very dark as we only saw the sun at noon when it shone down. Room was clean & relatively spacious, toilet & shower are separated (very convenient!). No aircon, only a fan, so when the haze sets in, you can't escape the noxious smell. It's a HUGE hotel so walking back to the room can take some time. However it's near to the Indoor Theme Park, and most other attractions are connected by escalators and lifts. Plenty of food options & shopping, Genting Highlands has improved tremendously. Outdoor Theme Park still undergoing renovations.

Reviewed October 09, 2019

Hi there! Thanks for taking the time to write us a review! We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. It was a pleasure to welcome you. Hope to see you again! Socially Yours, Resorts World Genting Social Media Team

Responded November 05, 2019
Resorts World Genting - First World Hotel
10.0
Exceptional
OMAR from Singapore
Family with young children
World Club
Stayed 2 nights in October 2012

Lovely Hotel Under One Roof”

Easy access to shops and entertainment outlets

Located few thousand feet from the the sea, Genting Highlands is a great place for holidays in a cold climate. The hotels are interlinked and as such you won't be getting lost getting around. There are many Halal and non halal restaurants, entertainment outlets such as game arcades, indoor theme park, outdoor theme park and even spas. There are also several casinos in First world and Genting Hotels. Great place for family vacation. The world club room is big enough even to accommodate 4 - 6 persons. The room is clean and the staff service is great.

Reviewed November 04, 2012
9.3
Exceptional
Lie from Indonesia
Family with teens
World Club
Stayed 3 nights in March 2012

The most worthy hotel in Genting Highland”

Location, Facility, Services.

i don't know any other words to tell about first world. this is the 8th or 9th times i visit genting, and i stayed in 1st world hotel 6 or 7 times. and the more i stay, the more i satisfied... there is a more luxurious hotel, but it's too expensive and far from themepark, either outdoor nor indoor. though i get the same excellent service from 1st world hotel. the concierge, the room service, the breakfast staffs, the room itself, the facility, the location. there is another hotel that nearer to the outdoor themepark, and cheap as well, but the quality of the room is poor. the service is nice but average. the ambience is poor, the facility is poor. as a conclusion, i have stayed in ( almost ) all of the hotels in genting, but the best value is first world hotel. 4 thumbs up... i add my feet thumb... ^_^

Reviewed March 16, 2012
9.7
Exceptional
Kristine from Philippines
Family with teens
Deluxe
Stayed 1 night in July 2012

At the heart of Genting Highlands”

Very good location, huge beds, very cozy

the price of this hotel is unbelievable. it has the best location, you're within the indoor amusement park, there's a 24-hour mcdonald's and kfc, among others. we got a room with twin beds, 1 bed can comfortably fit 2 people. there's a hot or cold shower. room is spacious enough for our luggage. the downside of this hotel is..since it's the hotel with the most number of rooms in the world, around rooms, checking in is such a hassle. first there's a line to get your number. after getting the number, you have to wait for your number to be called, in our case, we had to wait for 2 hours. check-in time is 3pm while checkout time is 12nn. it's a hotel unlike any other when it comes to checking out. you just have to insert the card in their automated system and you're free to go. overall, i would recommend this hotel to anyone traveling to genting highlands. kids would love it, adults would also have a great time coz there are casinos. it's a hotel that never sleeps.

Reviewed July 29, 2012
8.0
Excellent
Christine from Indonesia
Group
Superior Deluxe
Stayed 2 nights in August 2010

Resort World Genting”

facilities and location
not much tv channels in room

First World Hotel is the third largest hotel in the world by rooms. It comprises Tower 1 and Tower 2, each with 28 floors, and has a total of 6,118 rooms. It is one of the five hotels located in Genting Highlands, Pahang, Malaysia, along with Genting Hotel, Theme Park Hotel, Highlands Hotel and Resort Hotel. It was the largest hotel in the world until The Palazzo, an expansion of The Venetian in Las Vegas was opened in January 2008. The hotel is managed by First World Hotel and Resorts Sdn. Bhd, one of two major companies operating at Genting Highlands resort (the other is Resorts World Bhd). The resort can be reached by the Genting Skyway, which is the world's fastest (and Southeast Asia's longest) cable car, which travels at 6 metres per second.

Reviewed August 27, 2010
10.0
Exceptional
Prabagaran from Malaysia
Group
Standard Room
Stayed 1 night in January 2017

Convenient ”

Thank you for having the food court prices affordable. The self check in n check out was a wonderfull experience. Convenient and flexible!!! I am amazed of the IT savvy service. The customer service officer, Indian male young man, which sells First World Hotel Items is extremely patient and multi tasking. Thank you very much for a great experience every time i spend time at Genting Highlands. First World is First class... to me and my Family & Friends. Congratulations🙏

Reviewed January 16, 2017
10.0
Exceptional
ANG from Malaysia
Couple
Deluxe
Stayed 1 night in January 2013

Lovely hotel with comfortable rooms”

nice cozy room with necessary amenities

my wife and i had a very comfortable and enjoyable stay at the first world hotel.even though the room was small it was cozy, neat, clean, comfortable with all the necessary amenities.. a fan,a fridge,a hair drier,an electric kettle and a safety box .. nothing to complain... value for money room...would surely stay at first world hotel on my next trip to genting highlands resort world.

Reviewed January 22, 2013
9.7
Exceptional
ANANIAS from Philippines
Family with teens
World Club
Stayed 1 night in April 2013

Big room, comfortable, good amenities”

Big room, comfortable, good amenities

First World Hotel is one of the many hotels located at Genting Highlands. I would recommend this hotel to others, and would definitely stay here again. The amenities are good and the room is large and very comfortable. The value for money is also very good. The hotel is close to various shopping centers and theme parks--which are a good attraction if traveling with young or older children. Cleanliness was not an issue. The room given to us also had a very good view of the theme park, and at night, had a very good view of Kuala Lumpur.

Reviewed April 09, 2013
8.7
Excellent
LEH from Malaysia
Family with young children
World Club
Stayed 1 night in December 2011

Great hotel with big room (World Club )!”

Casino & indoor theme park closed to the hotel are great~

i am stay for many times at first world hotel~ but this is 2nd time i stay in world club room at first world hotel. that is a big room, suitable for a family trip~ the room also very clean and the view also quite nice~ to check, it's not need to take number & wait for the long q, it can direct go to counter 1 -4 for check- in. for the breakfast, i think that is for vvip's breakfast, it's difference with others type of room, so many choice to take the breakfast. i really very enjoyed for that 2 days 1 night trip at genting highland at first world hotel~ strongly recommended for world club room~ hehe~

Reviewed December 27, 2011
8.3
Excellent
YANADI from Indonesia
Family with teens
Stayed 1 night in December 2013

Inexpensive with plenty of entertainment”

price, location, entertainment

The stay in First World Hotel Genting was pleasant. The check-in and check-out were surprisingly fast. The price is reasonable. The room has got no air-conditioning, which is not necessary given the weather at Genting Highlands, Malaysia. The room is reasonably clean enough. The beds were comfortable. Just steps away, there are plenty of entertainments provided by Resorts World Genting, including the Genting Casino(s) and both indoor and outdoor theme parks. The price of the foods around the premise is more expensive than those at Kuala Lumpur, Malaysia.

Reviewed January 06, 2014
9.2
Exceptional
Mariana from Malaysia
Couple
Standard Room
Stayed 2 nights in June 2019

Best location at Genting”

First world hotel is located in the central of genting highland. It is connected to many places. Very near to casino, eatery place, sky avenue for shopping and food. Indoor Theme park also nearby. the only set back is the room is small but with best location considering the price they offer. stay here many time but still will come again if I m at Genting. Love the location so much.

Reviewed July 14, 2019
8.7
Excellent
kaustuv from India
Family with young children
Superior Deluxe
Stayed 2 nights in June 2009

An Experience Par Excellence”

Location Quality of Room Breakfast array
lengthy check in procedure crowding up during brakfast

i visited genting between 17 - 19 jun 09 with my wife and 2 children. having arrived by bus it was not much of an effort to reach the hotel as the dame is loc within 100 m of the bus stop. however we had to wait half an hour for the completion of the check in formalities. the best part of the hotel is that both the star attractions ie the theme parks are located almost within the hotel itself. my kids had a blast till late into the night and throughout the next day. though the weather was not very bright but the proximity of the hotel was a comfort factor as we could head indoors whenever it would finally pack up. i had a memorable 2 nights stay at the first world hotel and would recommend to all those who wish to visit genting highlands.

Reviewed July 03, 2009
8.8
Excellent
chua from Singapore
Family with young children
Y5 Triple Room
Stayed 5 nights in October 2019

Excitement and memorable trips. But the food court food street n games were pricely. ”

Many directional signages were confusing. tourists get lost their ways as some signages did not show or direct them to correct destination. Perhaps have to relook into the directional drawing plan, marked down the existing signages location and improve or add additional signages. Eg, I was looking for Theme park hotel from First world lobby .1) no sufficient signages were provided. 2) once I was at the resort grand hotel, the signage disappear and I was lost . 3) I am looking for Coffee Terrace for meal, but no information Or signages can direct.me there. Hope to see the improvement and benefits both Genting highlands and visitors. Cheers

Reviewed October 23, 2019

Hi there! Thanks for taking the time to write us a review! We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. It was a pleasure to welcome you. Hope to see you again! Socially Yours, Resorts World Genting Social Media Team

Responded November 05, 2019
Resorts World Genting - First World Hotel
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