Resorts World Genting - Resort Hotel
Deluxe  Resorts World Genting - Resort Hotel
Lobby Resorts World Genting - Resort Hotel
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7.4
Very good
/10
(1103 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
  • Clinic Genting50 m
  • Genting Highland Theme Park50 m
  • Starworld Casino80 m
  • Arena of Stars120 m
  • Genting Highlands Casino120 m
  • The Arena of Stars130 m
  • Casino De Genting170 m
  • Sky Casino170 m
  • Sky Avenue220 m
  • Talking Garden250 m
  • Resorts World Genting - Resort Hotel

    Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia, 69000 - See map
    "The place is huge and most of the buildings are interconnected via skybridges so it was fun to walk around."
    Erwin - December 26, 2018
    Exceptional reputation
    Recommended by 83% of guests
    Very good cleanliness
    7.8 rating for cleanliness
    • 470 meters to public transportation

    • Shops

    • Laundry service

    • Safety deposit boxes

    • Dry cleaning

    This property is in high demand!

    Booked 61 times | 24 travelers are looking at this property right now

    Property ranking|Compared to 553 Genting Highlands properties
    See all rankings
    Room comfort score
    7.2/10
    Review score - United States
    7.1/10
    Location score
    7.9/10
    Couples review score
    7.5/10
    Better than
    99
    %
    of Genting Highlands properties
    Better than
    99
    %
    of Genting Highlands properties
    Better than
    95
    %
    of Genting Highlands properties
    Better than
    93
    %
    of Genting Highlands properties
    Value for money7.3
    Location rating7.9
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport41.8 km

    Rooms available at Resorts World Genting - Resort Hotel

    IMAGINATRICKS @9pm + Dinner Room Package
    IMAGINATRICKS @9pm + Dinner Room Package
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 2 single beds or 1 queen be...
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    Deluxe
    Deluxe
    ...
    • Room size: 33 m²/355 ft²
    • Mountain view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Room - IMAGINATRICKS Show Package at 4:00 PM and Dinner for 2 People Included
    Deluxe Room - IMAGINATRICKS Show Package at 4:00 PM and Dinner for 2 People Included
    ...
    • Shower
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Deluxe Room - IMAGINATRICKS Show Package at 8:00 PM and Dinner for 2 People Included
    Deluxe Room - IMAGINATRICKS Show Package at 8:00 PM and Dinner for 2 People Included
    ...
    • Shower
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Deluxe Room - IMAGINATRICKS Show Package at 9:00 PM and Dinner for 2 People Included
    Deluxe Room - IMAGINATRICKS Show Package at 9:00 PM and Dinner for 2 People Included
    ...
      Enter dates to see prices
      Executive Suite
      Executive Suite
      ...
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        Luxury Room Shared Bed
        Luxury Room Shared Bed
        ...
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          room
          room
          ...
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            Premier Room
            Premier Room
            ...
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              What people love about Resorts World Genting - Resort Hotel

              • 9.2
                Exceptional
                Cleanliness

                "Room is big and clean."

                ong

                |

                January 6, 2019

              • 9.2
                Exceptional
                Cleanliness

                "It was a pleasant stay there, room was clean and tidy :)"

                Stephan

                |

                October 19, 2016

              • 8.8
                Excellent
                Cleanliness

                "Everything is clean, comfort and nice."

                Evonne

                |

                May 3, 2018

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              More about Resorts World Genting - Resort Hotel

              More about Resorts World Genting - Resort Hotel

              7.6
              Very good

              "The room was big and clean with nice mountain and cable car..."

              Kelly

              |

              December 29, 2018

              An overview

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              What they offer

              8.4
              Excellent
              Spaciousness

              "I like to stay this spacious room in Resort."

              Chow T.

              |

              January 1, 2019

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

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              Reviews of Resorts World Genting - Resort Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (1103)Booking.com Reviews (176)
              7.4
              /
              10
              Cleanliness7.8
              Facilities6.9
              Location7.9
              Room comfort and quality7.2
              Service7.4
              Value for money7.3
              Rating
              9+ Exceptional (93)
              8-9 Excellent (65)
              7-8 Very Good (193)
              6-7 Good (89)
              <6 Below Expectation (144)
              Time of the year
              Mar - May (175)
              Jun - Aug (163)
              Sep - Nov (119)
              Dec - Feb (127)
              All guests (1103)
              All languages

              Show reviews that mention 

              Showing 584 verified guest comments
              12345
              6.4
              Good
              Teck from Singapore
              Couple
              Deluxe
              Stayed 1 night in July 2019

              Average”

              We were greeted by a stench when we entered the room. We opened the window to air the room for a few hours to get rid of the smell. The usual 2 or more bottles of drinking water provided by other hotels were not provided by this hotel. So purchase your own. We arrived shortly after 2pm. We were told that check in before 3pm is considered early check in and a small fee of RM5 is payable. Staff were polite.

              Reviewed July 05, 2019
              2.4
              Chiu from Singapore
              Family with young children
              Deluxe
              Stayed 2 nights in June 2019

              Simply bad”

              Horrid smoke stench, no WiFi, carpet full of dust, no air con, no view, windows are old and looks like they’re gonna fall apart anytime, no separate shampoo/conditioner (they provide a yucky all-in-one kind of dispenser). Despite travelling with a young child, we were given 2 single beds instead of a King bed which was requested during booking. Not sure what we were paying for. Simply bad. Never again.

              Reviewed June 14, 2019
              6.0
              Norlela from Malaysia
              Couple
              Deluxe
              Stayed 1 night in May 2019

              Cool getaway @ Resort Hotel”

              The hotel was fine with everything in working order. Check-in and check-out was quick and efficient. The only setback was that we had to pay for parking. Hotel customers should be given free parking or at least, discounted parking rates.

              Reviewed May 04, 2019
              9.2
              Exceptional
              ong from Singapore
              Family with teens
              Deluxe
              Stayed 2 nights in December 2018

              clean and big room & easy access to shopping mall”

              room is big and clean. location is good as we can easily walk to the new shopping mall with lots of restaurants. no worries about sudden heavy downpour as all buildings are interlinked except for theme park hotel.

              Reviewed January 06, 2019
              2.8
              LIM from Malaysia
              Family with young children
              Deluxe
              Stayed 1 night in July 2019

              Worst experience ”

              The hotel room facing main road and having a lot of car sound despite window closed. The worst part is I’m staying connecting room and there are a group of chinaman check in the next room on 2am. My baby is awake by the loud speaking voice. Talk to the reception and request for change room but the receptionist said the hotel is full and only ask security guard go to the room and give warning. But, the group of people is smoking inside the room (I’m staying non smoking floor). The security guard had no choice and finally able to communicate with the Manager. She allow to change room but is only 2 single bed room and one king size bed is smoking room which is not suitable for me (bring my 7 months baby and husband). I rejected the room and Manager has no other option for me. At last, I feel so tired to argue and check out at 2 something in the morning without any complimentary and back to my house which is about 130km away.

              Reviewed July 08, 2019
              7.2
              Very good
              sim from Singapore
              Family with young children
              Deluxe
              Stayed 2 nights in June 2019

              Very good”

              More peaceful compare to first world. But further away from sky avenue. Travelled during peak period. The amount paid is too high for the room given. Could enjoy 5* hotel in KL. But compare to the madness at first world, got no choice.

              Reviewed July 01, 2019
              6.0
              Chan from Singapore
              Couple
              Deluxe
              Stayed 2 nights in July 2019

              Agoda already charge me taxes, when I check in they charge another tax of 25RM. ”

              Hotel is way too far from theme park and hotel do not have WIFI ?!?!? If need wifi need to go lobby ????

              Reviewed July 20, 2019
              6.4
              Good
              Tammy from Singapore
              Group
              Deluxe
              Stayed 2 nights in June 2019

              Clean tidy room ”

              Ideal room at genting for the rate. However walking distance toward sky avenue is quite tiring esp for elders

              Reviewed July 02, 2019
              5.2
              Nancy from Malaysia
              Family with teens
              Deluxe
              Stayed 1 night in February 2019

              Staff not professional”

              Rated good hotel but staff is not professional, attitude was not good! We are customers and it should be treated good.

              Reviewed June 27, 2019
              8.0
              Excellent
              Siti from Malaysia
              Family with young children
              Deluxe
              Stayed 1 night in June 2019

              Very good”

              Strategic location and highly recommended especially for family with young kids.

              Reviewed June 18, 2019
              8.0
              Excellent
              CHIT from Malaysia
              Couple
              Deluxe
              Stayed 1 night in May 2019

              Nice view ”

              Nice view , friendly staff

              Reviewed June 05, 2019
              10.0
              Exceptional
              Michael from Singapore
              Couple
              Deluxe
              Stayed 2 nights in May 2019

              Location is good ”

              Clean room, spacious. Near to all shopping center.

              Reviewed May 25, 2019
              8.0
              Excellent
              Mohammed from Malaysia
              Couple
              Deluxe
              Stayed 1 night in May 2019

              Very good”

              No wifi available throughout the hotel. Parking is RM12 per day. 40% discount voucher for buffet breakfast given upon check in. You can see inside the shower from the wardrobe.

              Reviewed May 04, 2019
              9.2
              Exceptional
              Kaiulani from Malaysia
              Couple
              Deluxe
              Stayed 2 nights in January 2018

              Best 2 nights in Genting..”

              Previously, i had stayed at First World Hotel. But, decided to try a different hotel. Slightly pricey. but, all worth it. I loved the ample room space. Comfortable bed. Clean toilet. Will definately come back again. Hoping that the renovation works at SkyAvenue & Outdoor Theme park will complete soon.

              Reviewed January 11, 2018
              10.0
              Exceptional
              Fatin from Malaysia
              Family with young children
              Deluxe
              Stayed 1 night in April 2017

              Best birthday ever!”

              Looking for a place to celeb my birthday so hubby ask me to find hotel @ genting. Decided to book this hotel and contact the genting world resorts to request for birthday room deco, got a quick reply from the admin and agree to do the arrangement. Arrived at the hotel with beautiful lovely deco with helium balloons that says Happy Birthday, a Selamat Hari Lahir wording on the bed using REAL ROSES! Including 3 fresh roses with stem and lots of balloons my 2 kids loved it! Thank u so much Resort Hotel for fulfilling my request it was lovely & unforgettable birthday ❤️ Staff was friendly & check in was a breeze even on sunday, and room was spacious with lovely cable car view. Will come again for sure!

              Reviewed April 18, 2017
              8.0
              Excellent
              Boon from Malaysia
              Family with teens
              Deluxe
              Stayed 1 night in January 2017

              Overall was a good stay ”

              Room was good except the housekeeping staff forgot to provide the shampoo and shower cream. Called the room service twice for the replenishment and waited for almost an hour but no one turned up. I have to go out looking for the housekeeping trolley to get the shampoo and shower cream by myself. Need more efficient housekeeping service for such casecases.

              Reviewed January 19, 2017
              8.0
              Excellent
              Stephanie from Indonesia
              Group
              Deluxe
              Stayed 1 night in September 2016

              nice hotel but not really 4 star”

              The hotel location is good, walking distance to Casino & First World Plaza (mall and indoor theme park). Checking in and out was fast. The staff is friendly. For room, I think it's just standard, nothing special. The size is average, nit too small and not too big either. And the lobby area is not 4 star standard for me.

              Reviewed September 20, 2016
              8.7
              Excellent
              Liyana from Singapore
              Family with young children
              Deluxe
              Stayed 2 nights in April 2015

              Short trip vacation”

              cozy room,helpful staff and great mountain view from my room

              It was quite a hassle free able to check in early and i dont need to waot too long in the lobby for my room to be ready.Clean and comfortable bed and toilet was clean too.It would be great if the management extend free wifi to the room instead of us loitering n siting in the lobby area to access wifi.other than that all was great and checking out was fast too . I would still come again to the hotel to have another short trip soon.

              Reviewed April 09, 2015
              7.2
              Very good
              Masnoni from Brunei Darussalam
              Family with young children
              Deluxe
              Stayed 1 night in July 2019

              Family friendly”

              nice and clean hotel.

              Reviewed July 18, 2019
              10.0
              Exceptional
              Siqi from Singapore
              Couple
              Deluxe
              Stayed 1 night in July 2019

              Exceptional”

              Love this hotel! The environment is quieter and less crowded than first world.

              Reviewed July 07, 2019
              12345
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              Resorts World Genting - Resort Hotel
              |Very good 7.4
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              • Very good location
              • Genting Highland Theme Park
              • Genting Highlands Bus Terminal is within 0.45 km