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Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
8 Sentosa Gateway, Sentosa, Singapore, Singapore, 098269 - See map
In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sentosa part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Highlights
SG Clean
SG Clean denotes businesses that adhere to high standards of public hygiene.
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Golf course [on-site]
Cash withdrawal
Check-in/out [private]
Great Staycation ”
Room was very clean. Beds were big enough to fit 2 person, though site mentioned it was single beds. It was single queen size bed. The swimming pools were fun and nice. The hotel allowed me to check in early, but still have to wait for the room to be ready at 3pm (which was understandable). Breakfast buffet was nice and have enough variety to choose to eat. Only stayed for one night to try out here. Would consider to stay here again in future as I love the pools!
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Wonderful staycation”
Everything about the hotel screams holiday mood and chill-out time. Perfect for both family with kids and also for couples retreat. The poolside were awesome , totally family friendly , baby pool, kids slide, jacuzzi, lap pool and not forgetting the fluffy sandy "beach" .. my kids had so much fun there. Only setback is , if the hotel could install lights with adjustable brightness (level) in the room . Yes it is very romantic for couples , but for families (with small children), we felt that the brightness is abit too dim , especially when we having dinner inside the room. Other than that, we totally enjoyed our 3D2N stay. Will definitely return in the coming school holiday .
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Great hotel, friendly staff and great location. ”
I'm bringing my kids to these resort. They love the pools with real sand,, they said like real beach. The location is superb, they have short cut to the forum where all restaurants situated. Only take 5 minutes walk to Universal studio and SEA Aquarium. The hotel also give us 3 days free pass for Sentosa express. The down side only the foods. When you stays 3 days a row and the menu all the same from day one, you will get bored and your kids will ask McD instead 😔
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Dear Rockstar Thank you for the privilege of hosting you during your most recent trip to Hard Rock Hotel and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager
my first choice hotel ”
my first choice hotel In Singapore ! definitely will go back again ! every year stay at least 1 time in Hard Rock easy access to USS and shopping and food around free monorail to Vivocity room very comfortable and clean its just the new design of hotel without carpet is not really sacrificed on it
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Dear WEN, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Nice Hotel for kids”
The pool with white sand is the highlight of this hotel. Lots of locals doing their staycation with theirs kids. Breakfast was fair, could be better since this is a five star hotel, but it was fair enough. Walking distance to the Sentosa attractions (Universal, Aquarium). Room was good, bed was big enought for 2 adults and 2 kids.
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Excellent stay ”
Excellent place. The band in hard rock cafe is worst compare to other hard rock cafes in Asia. I have been to almost all cafes in Asia. Every customer request for song they decline and they jokes among themselves. Not professional at all. Compare to penang, melaka, ho chi Minh., bali n many other cafes this is the worst. Pls change them as I'm planing to come here next time n wish there will be better band.
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Dear Rockstar Thank you for the privilege of hosting you during your most recent trip to Hard Rock Hotel and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager
one of my favourite hotels”
I love this hotel, the pool is amazing, it's worth paying more to stay her as you can spend all day in the poo, if you have a young family. It's easy to walk down to the beach and there are lots of free things going on in Sentosa and affordable food outside the hotel. I always stay here for a couple f days every time I come to Singapore
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Dear Marie Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager
Amazing”
First overseas holiday with both our kids. Resort was the perfect place. Great accommodation, friendly staff, perfect location. We had a injury on the last day and the concierge team was amazing and got us down to the medical centre for some stitches in no time at all. Very much appreciated all the help. We will be back again for sure.
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Dear Jared, Thank you for the perfect rating and for the incredible review! Once again, our team members took pride in executing our core values and we are grateful of your recognition. We look forward to welcoming you back again the next time your travels bring you to Resorts World Sentosa. Love all, serve all Jayson Diaz Estacio Guest Experience Manager
Exceptional”
Came during school holidays omg so many people. We were stucked in the lobby getting the room for about 2 hours. Also, those getting the room with balcony will get 2 single but quite large beds, those without balcony will get 1 queen bed. Those travelling with kids, might as well ask for 2 twin beds. Otherwise the staffs were very helpful.
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Dear Mohammad. Thank you so much for choosing to stay with us. We are thrilled that you lived-through the Rock Star experience! I'm sorry to hear that you've waited for 2 hours for your room. We are continuously working on elevating the aesthetics of the property to enhance the stay experience of our guests, with this comes with some changes and we will continue to reassess our service touch points. We are honoured to have you stayed with us and being able to bring along the rockstar experience. We hope to welcome you back again soon the next time you find yourself in Singapore. All Is One Regards Iril Husairy Sable Assistant Operation Manager
Convenient and Worth for Money”
Hotel location is excellent for all the attraction around including Universal Studio, SEA Aquarium, Adventure Cove Waterpark and Maritime Experiential Museum etc. The multi-attraction package is value for money and good for family, no matter with a kid or with a senior. Hotel staff is friendly and helpful.
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Dear Nga, Thank you so much for choosing to stay with us at Hard Rock Hotel and for being our rock star. We are thrilled to hear that you had an amazing experience! I will pass on the good news to the team. I look forward to welcoming you back very soon! Love all, serve all Jayson Diaz Estacio Guest Experience & VIBE Manager
Awesome pool”
Though the room was a bit small, we enjiyed every bit of it very much. The room was super clean and the bed was soooo comfortable. We love that there was an ice machine at our lift landing, and a metal container to put the ice in every room. Even though there wasnt a tub in the bathroom, the kids never complained as the pool was super fun and they could soak all the way till 8pm. Staff was super helpful and super friendly. Kids had an awesome staycation.
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Dear Rockstar Thank you for the privilege of hosting you during your most recent trip to Singapore. I note on your insights and will share your comments to the team. I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager
Love this hotel”
This is my favourite hotel, great location in resorts world, we have stayed here 4 times and will come back again, the best part is the pool, it's not busy and plenty of room, great music is played around the pool, it's ideal for young families the staff are amazing, the food is fantastic, I definitely will be heading back here again
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Friendly and Tidy beyond expectation”
The staff offer assistance since check in, they were very helpful and willing to go extra for their customer, I was little confuse as this is my first time at Sentosa, the staff really helped me to navigate around the island and I had an wonderful time at the hotel, one thing to try is their room service the festive burger is very tasty, next time will definitely stay longer
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Dear Rockstar Thank you for the privilege of hosting you during your most recent trip to Hard Rock Hotel and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager
Good but skip the dining ”
Pros: The hotel place was nice,clean and spacious; with easy access to attractions and food places. Love the pools as it has water play, a slide and a man made beach , very environmentally friendly Cons: The breakfast is quite disappointing, not worth it. We rather go out but the breakfast choices are limited in Sentosa until 10am and its probably best to go out to Vivo city for more options. Could have more shelter from the pool to the forum for a shorter access
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Dear Rockstar Thank you for the privilege of hosting you during your most recent trip to Hard Rock Hotel and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager
Best Travel”
Great reception service and best service from all staff.. Room was clean n reasonably huge just that Toilet area has no bidet
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Memorable birthday”
My family celebrated my mom and my son's birthday in Hardrock. The staffs are friendly and helpful during our stay, despite our 'noisy stay'. They managed to get a connecting room for us, and provided two birthday cakes, including with the singing, taking pictures, etc. Thank you, Hard Rock!
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Dear Ervin, Thank you for the privilege of hosting you during your most recent trip to Singapore. I note on your insights and will share your comments to the team. I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience Manager
Amazing!”
Exelent! Pool is amazing!My children love sandy beach pool.Pool bar staff was very kind. Location is also good.Near monorail station which take 5minutes by walk.Near food market which take 3minutes by walk.
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Dear Rockstar Thank you for the privilege of hosting you during your most recent trip to Hard Rock Hotel and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager
Awesome water play”
My son loves the waterplay area where there is a man made beach and a swimming pool. Could have juz stayed at the pool the entire day. Buffet breakfast was so-so. But still edible. Overall we enjoyed our stay.
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Superb!”
Everything went well right from checking in (long queue although its already 4.30pm & we finally checked in at 5.15 pm), to the facilities, spacious suite & gd service! Not forgetting the pool of course! Thumbs up for everything! We'll surely be back!
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Been here 3 times pool is fantastic ”
Always looked forward to staying here. Staff is efficient & pool is fantastic. Just that the sofa bench located at the window seems to be falling off. Hope they fix that soon.
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Dear Rockstar Thank you for the privilege of hosting you during your most recent trip to Hard Rock Hotel and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager