Resorts World Sentosa - Hard Rock Hotel
Resorts World Sentosa - Hard Rock Hotel
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10.0
Exceptional

"Staffs are friendly, swimming pool is large and nice."

Vivian

|

September 7, 2017

Deluxe - Guestroom Resorts World Sentosa - Hard Rock Hotel
Deluxe - Guestroom
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Lobby Resorts World Sentosa - Hard Rock Hotel
Lobby
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Fitness center Resorts World Sentosa - Hard Rock Hotel
Fitness center
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Casino Resorts World Sentosa - Hard Rock Hotel
Casino
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See map Resorts World Sentosa - Hard Rock Hotel
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Excellent
Location
8.5
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What guests are saying:
Amazing location with excellent stay
Badri from Australia
Family with young children
الفندق من كل النواحي ممتاز و انصح بالسكن فيه لان من افضل الفنادق التي نزلت بهامن ناحيه الستاف و الغرف و الموقع
mohammad from Kuwait
Couple
Nice place but expensive and the tax also
Mohamed from Bahrain
Family with young children
Fantastic pool area and the location was great but food ands drinks very over priced
Joanne from United Kingdom
Family with teens
The pool area should be open until 10pm and lit up a little better
Melissa from Australia
Family with young children
My kids had loads of fun! We will returning again end of this year. It will probably be our official yearly staycation,
Fizah from Singapore
Family with young children
Positive Points: Centrally Located in the hub of RWS Convenient Access Nice Visual Appeal Good Swimming Pool with artificial beach Good facilities Comfortable Room Areas of Improvement: Value for Money
Jonathan from Singapore
Couple
everything is good unless dont have a bathtub for a five star hotel...excellent pool with warm water for kids.but the best is its location...superb.
ferawaty from Indonesia
Family with young children

Resorts World Sentosa - Hard Rock Hotel

Excellent location
- 2.61 kilometers from city center
- What's nearby?
Very good
From 8729 reviewsSee what guests said
7.8
/
10
Excellent facilities
8.2
Recommended by 86% of guests
Value for money7.3
Distance to city center7 km
Location rating8.5
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport21.9 km
  • 950 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Private beach

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday | 11 travelers are looking at this property right now
Deluxe Room w/ Breakfast
Deluxe Room w/ Breakfast
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Pool View
Deluxe Pool View
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe
Deluxe
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Suite
Deluxe Suite
...
  • Room size: 76 m²/818 ft²
  • Nature view
  • 1 king bed
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Special Offer 4 - Deluxe Double or Twin Room with Adventure Cove Waterpark Tickets
Special Offer 4 - Deluxe Double or Twin Room with Adventure Cove Waterpark Tickets
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Special Offer 6 - Deluxe Double or Twin Room with Halloween Horror Nights and Universal Studios Sing
Special Offer 6 - Deluxe Double or Twin Room with Halloween Horror Nights and Universal Studios Sing
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 super king bed
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Shower
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Suite - De Luxe
Suite - De Luxe
...
  • Shower
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What people love about the property

  • 10.0
    Exceptional

    "Our hotel room was comfortable and the staff were friendly."

    Imran

    |

    November 20, 2017

  • 8.0
    Very good

    "Great view with friendly staff"

    Sarah

    |

    October 15, 2016

  • 9.2
    Exceptional

    "Spacious and comfortable room."

    Eve

    |

    November 3, 2016

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More about Resorts World Sentosa - Hard Rock Hotel

More about Resorts World Sentosa - Hard Rock Hotel

7.6
Very good

"Nice pool, kids love it."

Riko

|

February 12, 2017

An overview

With its tropical landscaping and man-made sandy beach, our stunning free-form swimming pool lends itself to a dream setting for an entire day of relaxation. Add to that the great music; a beach volleyball court; stunning poolside cabanas; and we give you the best place to hang out with your family and loved ones. Hard Rock Hotel Singapore swimming pool is reserved exclusively for guests of Hard Rock Hotel Singapore."

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Loui’s NY Pizza Parlor
70 m American, Italian, Pizza
Mel's Drive In
190 m American, Diner, Fast food
The Bay Restaurant
200 m American, Asian
Asian cuisine
Asian cuisine
Imperial Treasure La Mian Xiao Long Bao
40 m Asian, Chinese, Soups
Sam Leong
200 m Asian
Syun Japanese Restaurant
200 m Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Feng Shui
970 m Chinese
Baifuting
1.6 km Chinese
Wang Tian Kitchen
2.4 km Chinese

What they offer

10.0
Exceptional

"Great swimming pool."

Vontharnee

|

February 12, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (8729)Booking.com Reviews (1395)
7.8
/
10
Cleanliness8.0
Facilities8.2
Location8.5
Room comfort and quality8.0
Service8.0
Value for money7.3
Provided by verified guests of Agoda
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All guests (8729)
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Showing 8013 verified guest comments
12345
6.0
YUET from Singapore
Family with young children
Deluxe Pool View
Stayed 2 nights in December 2018
Cleanliness can be improved”
Good location and great swimming pool. However cleanliness is below expectation for a five star hotel. There are small tiny flying insects and hair on the floor even after room make up. Other than that, the rest are fine.
Reviewed December 14, 2018
7.6
Very good
Yusri from Malaysia
Family with young children
Deluxe Pool View
Stayed 3 nights in April 2018
nice”
but the room so small. nice pool nice view
Reviewed December 18, 2018
10.0
Exceptional
Lee from Singapore
Family with young children
Deluxe
Stayed 1 night in December 2018
Wedding Anniversary Celebration”
We were enjoyable. Managed to let my kiddos play at their pool with fake beach sand. While raining we managed to play at the pool. We appreciated their mini surprise provided for me and my wife while we came back from dinner. Venue very convinient. Friendly staffs and good services.
Reviewed December 07, 2018
8.0
Excellent
Mei from Singapore
Family with young children
Deluxe Pool View
Stayed 1 night in November 2018
Very good”
Gym equipments were smelly, and rooms were not available until 415pm. We had requested for early check in and did our registration upon arrival at 12pm, but was told there were no rooms for early check in. We were advised to return to check at 2pm. We went to the beach and returned at 4pm, only to realise that the room was not even ready.
Reviewed December 05, 2018
Dear Mei, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded December 07, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
Rubiyah from Singapore
Family with young children
Deluxe
Stayed 2 nights in October 2018
Perfect stay in Sentosa”
Of all hotels in Sentosa I love to stay here. The kids love the swimming pool and its cosy, Altho can see the wardrobe chip off, over all all good and we enjoy stay for 2 nights. Will come to stay again. Thank you for hospitality.
Reviewed November 12, 2018
Dear Rubiyah, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded November 23, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
Norshahida from Malaysia
Family with young children
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 2 nights in November 2018
One of our best stays”
Everything is perfect about our stay in RWS Hard Rock Hotel. We booked this hotel without too much expectation after reading agoda reviews. Surprisingly everything turned out so well for us ~ staff, facilities, location, hospitality. We would like to say thank you to one of the most outstanding staff by the name of Remy who has provided us with the best service from the day we arrived till the day we left the hotel. He has been very helpful, polite and friendly. Thanks to all other staff who has been helping us throughout our stay. We will definitely go back to this hotel whenever we are in Singapore.
Reviewed November 08, 2018
Dear Norshahida Thank you for the Perfect Ten! Once again, our team members took pride in executing our core values and we are grateful of your recognition, especially for your recognition on Ramie. We look forward to welcoming you back again the next time your travels bring you to Resorts World Sentosa. Love all, serve all Jayson Diaz Estacio Guest Experience Manager
Responded November 09, 2018
Resorts World Sentosa - Hard Rock Hotel
9.2
Exceptional
brendan from Australia
Couple
Deluxe
Stayed 4 nights in April 2018
Wow, that Pool, that location. ”
This is a great hotel, but seriously, look for a special promotion price. The pool is so BiiiiiiiiG it is truly amazing. I spent a lot of time in there perfecting my disguise as a lobster. The poolside entrance lets you jump straight into the theme park area, and Universal Studios is right there. Lots of places to eat and drink around there so your always happy. My only complaint would be that the buffet breakfast was also like eating in a theme park; overpriced, underwhelming, and all the hype only makes you feel more dissatisfied with the deal. One word description.... 'Edible'. But everything else about this hotel...... ROCKS! I have stayed here a few times and enjoy it every chance I get.
Reviewed October 23, 2018
10.0
Exceptional
LAI from Hong Kong
Family with teens
Double
Stayed 2 nights in September 2018
Clean, comfortable, friendly staff”
Those staff is super nice & friendly, such an enjoyment to be here, great location, easy access to anywhere; except, my room air-conditioning seem something wrong, just too cold no matter how we set, we had called technical team come check, end up, the only option, have to set the temperature up to 30degree, room finally back to warm (this is wired to set 30C to have a warm room, please do have a fix), Anyhow, we stay for only 2nights, so far staying Hard Rock Hotel is still a good choice. Actually the pool is really nice, & staff is so helpful & friendly.
Reviewed September 27, 2018
Dear LAI, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation however regret that the air conditioning unit caused you discomfort, you may trust that it has been addressed accordingly. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded October 09, 2018
Resorts World Sentosa - Hard Rock Hotel
3.6
June from Singapore
Group
Deluxe
Stayed 1 night in December 2018
Mislead by reception - none of my 5 rooms is with King bed despite booking months in advanced”
5 rooms booked and mentioned for wedding anniversary and with baby cots needed. None of the rooms is with king beds despite requested months in advanced and none are connected despite requested months in advanced . Also misled by hard rock hotel Sentosa front desk reception telling me 2 rooms are connected but not true and couldn’t get anyone to answer the front desk phone to rectify - was that a trick for guest to accept keys to speed up Long waiting check in? Was told nothing can be done during feedback given at checkout, not even an apology. What an upsetting experience and embarrassment to host anniversary here. Advice - seriously don’t waste your time here
Reviewed December 14, 2018
8.4
Excellent
Yan from Singapore
Family with young children
Deluxe Pool View
Stayed 3 nights in December 2018
Good fun”
Nice hotel
Reviewed December 12, 2018
10.0
Exceptional
AZIZAH from Singapore
Family with young children
Deluxe
Stayed 2 nights in August 2018
Must try!”
Room was really spacious. I looked at the photos and it seem small but when i got there, wow it was huge! I did asked for king bed because I'm afraid my little girl may fall off. The front desk lady convinced me to take the twin bed as it have a better view (upon checkin in). Both type of beds have a pull out bed. That's a plus point! Im glad I took it. Breakfast was good. Hotel staffs were just great. Saravanan (waiter) likes to chit chat with my little girl. And my little girl got a keychain from him on our last day! Aawwww! Oh yes, do try out the pool superb with awesome background music. Oh yes we were so lucky we met up with the team from Radio Class 95 especially the Muttons! Wow, this hotel rocks!
Reviewed September 04, 2018
Dear Azizah, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. I have shared your shout out to Saravan with his team and we appreciate your commendation. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded September 08, 2018
Resorts World Sentosa - Hard Rock Hotel
9.6
Exceptional
Se from Singapore
Family with young children
Deluxe
Stayed 2 nights in March 2018
Exceptional”
Nice and clean room, especially the bathroom which is cleaner compared to Festive hotel next door. I could find many insects in the bathroom of Festive hotel, those that breed in the drain and hang around on the ceiling. Hope Festive hotel improve on that. If not I will always choose Hard Rock rather than Festive Hotel.
Reviewed August 16, 2018
Dear Se, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded August 17, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
Kira from Singapore
Family with young children
Deluxe Pool View
Stayed 1 night in April 2018
Staycation”
It was a last minute R&R staycation with the family. Our girls totally dig everything that HRCH has to offer. Checking it was easy and staff were always available and prompt. Pool was the highlight for the kids and even the room was spacious. Great place to let your hair down!
Reviewed July 30, 2018
Dear Rockstar, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded July 31, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
Anwar from Kuwait
Family with young children
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 4 nights in July 2018
More than a 5 star hotel ”
Amazing hotel and facilities around the hotel u can find everything you need from attractions, foods , cafe shops , the staff of the hotel was very nice and helpful, I would thanks them all from the front desk to manager and concierge for making my stay joyfull and wonderful.
Reviewed July 11, 2018
Dear Rockstar, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded July 11, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
Anwar from Kuwait
Family with young children
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 4 nights in July 2018
wonderful place ”
one of the best hotels in the world I really recommended everyone that visiting Singapore to stay at least 3 night , every thing was great from the front desk staff to the manager, everyone was nice and helpful , I want to thanks the staff in concierge and the maneger there for the help and make my stay magnificant .
Reviewed July 11, 2018
Dear Anwar, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded July 11, 2018
Resorts World Sentosa - Hard Rock Hotel
8.8
Excellent
Jonathan from Singapore
Couple
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 2 nights in June 2018
Very Centrally Located, Visually appealling and comfortable, but value for money can improve.”
Positive Points: Centrally Located in the hub of RWS Convenient Access Nice Visual Appeal Good Swimming Pool with artificial beach Good facilities Comfortable Room Areas of Improvement: Value for Money
Reviewed July 02, 2018
Dear Jonathan, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted that you enjoyed our incredible beach pool! We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded July 10, 2018
Resorts World Sentosa - Hard Rock Hotel
7.6
Very good
Wah from Singapore
Family with young children
Deluxe
Stayed 2 nights in December 2018
Very good”
Pros : Good location, nice swimming pool. Cons : Overpriced, toilet bowl flush was out of order intetmittently .
Reviewed December 17, 2018
7.6
Very good
Azrin from Singapore
Couple
Deluxe
Stayed 3 nights in October 2018
Was disappointed by the early closure of the bar pool & lack of music”
Bar pool closed early and we could not have drinks where it's really comfortable in the later part of evening. It was only 830pm. Bar pool closed along with the swimming pools. I wanted to swim at night or just sit by the pool, but the bartender told me even the pools were closed. Throughout my stay, I did not have the chance to catch a single band. I was disappointed and thought there should be more bands playing every other day or be told when there would be a band playing. No signs to signal timings or days for bands either.
Reviewed October 23, 2018
Dear Azrin, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We do have bands performing every Fridays and Saturdays and hopefully you can catch them on your next visit. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded November 23, 2018
Resorts World Sentosa - Hard Rock Hotel
9.6
Exceptional
Huy from Vietnam
Family with young children
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 2 nights in June 2018
Very nice hotel with lots of fun for family with children”
This was our first time at Hard Rock Hotel Sentosa and we loved it since entering the lobby. The atmosphere is relaxing with dimmed led light combining with the ambient music. The staff was extremely helpful and friendly. The room is well furnished, however my tv remote was not working (not that I care since there were more things to explore around the hotel). What we loved most was the swimming pool, it is so big with separate pool for small children bundled with a small playground and even a slider. My daughters had their great time here and so were we.
Reviewed June 14, 2018
Dear Huy, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are thrilled our team of Rockstars made your stay more enjoyable. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded July 10, 2018
Resorts World Sentosa - Hard Rock Hotel
9.6
Exceptional
CHIAO from Singapore
Family with young children
Deluxe
Stayed 1 night in June 2018
Nice stay”
The pool underwent renovation, some of the pool area had been sealed up, loses a bit of the specialness of the original pool. Check in time is 3pm but check out time is 11am, a bit different from many other hotels where check out time is 12pm.
Reviewed June 05, 2018
Dear Chiao, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded July 10, 2018
Resorts World Sentosa - Hard Rock Hotel
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  • Excellent location
  • Universal Studios
  • Harbour Front MRT Station is within 0.95 km