Resorts World Sentosa - Hard Rock Hotel
Resorts World Sentosa - Hard Rock Hotel
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"Staff that were so helpful, lovely , friendly . awesome stay"

Trisha

|

May 9, 2018

Deluxe - Guestroom Resorts World Sentosa - Hard Rock Hotel
Deluxe - Guestroom
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Lobby Resorts World Sentosa - Hard Rock Hotel
Lobby
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Fitness center Resorts World Sentosa - Hard Rock Hotel
Fitness center
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Casino Resorts World Sentosa - Hard Rock Hotel
Casino
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See map Resorts World Sentosa - Hard Rock Hotel
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Excellent
Location
8.5
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What guests are saying:
Nice place but expensive and the tax also
Mohamed from Bahrain
Family with young children
Fantastic pool area and the location was great but food ands drinks very over priced
Joanne from United Kingdom
Family with teens
The pool area should be open until 10pm and lit up a little better
Melissa from Australia
Family with young children
My kids had loads of fun! We will returning again end of this year. It will probably be our official yearly staycation,
Fizah from Singapore
Family with young children
Staycation
Laila from Singapore
Family with teens
Positive Points: Centrally Located in the hub of RWS Convenient Access Nice Visual Appeal Good Swimming Pool with artificial beach Good facilities Comfortable Room Areas of Improvement: Value for Money
Jonathan from Singapore
Couple
My kids love the pool!
TECK from Singapore
Family with young children
everything is good unless dont have a bathtub for a five star hotel...excellent pool with warm water for kids.but the best is its location...superb.
ferawaty from Indonesia
Family with young children
The pool underwent renovation, some of the pool area had been sealed up, loses a bit of the specialness of the original pool. Check in time is 3pm but check out time is 11am, a bit different from many other hotels where check out time is 12pm.
CHIAO from Singapore
Family with young children

Resorts World Sentosa - Hard Rock Hotel

Excellent location
- 2.61 kilometers from city center
- What's nearby?
Very good
From 8691 reviewsSee what guests said
7.8
/
10
Excellent facilities
8.2
Recommended by 86% of guests
Value for money7.3
Distance to city center7 km
Location rating8.5
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport21.9 km
  • 950 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Private beach

Room choices
8.0
Very good
Room comfort & quality
Don't miss out!12 travelers are looking at this property right now | 5 travelers have booked today.
Deluxe Pool View
Deluxe Pool View
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 single beds or 1 king bed
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Deluxe
Deluxe
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 king bed or 2 single beds
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Deluxe Suite
Deluxe Suite
...
  • Room size: 76 m²/818 ft²
  • Nature view
  • 1 king bed
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Special Offer 4 - Deluxe Double or Twin Room with Adventure Cove Waterpark Tickets
Special Offer 4 - Deluxe Double or Twin Room with Adventure Cove Waterpark Tickets
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Special Offer 6 - Deluxe Double or Twin Room with Halloween Horror Nights and Universal Studios Sing
Special Offer 6 - Deluxe Double or Twin Room with Halloween Horror Nights and Universal Studios Sing
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 super king bed
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Suite - De Luxe
Suite - De Luxe
...
  • Shower
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Deluxe Triple
Deluxe Triple
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  • Shower
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
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  • Shower
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Have a question for Resorts World Sentosa - Hard Rock Hotel?

What people love about the property

  • "Our hotel room was comfortable and the staff were friendly."

    Imran

    |

    November 20, 2017

  • "Very helpful & good service from all staffs"

    Dylan

    |

    November 18, 2017

  • "The room is spacious, clean and comfortable."

    Nurul

    |

    November 14, 2017

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More about Resorts World Sentosa - Hard Rock Hotel

More about Resorts World Sentosa - Hard Rock Hotel

"Excellent location, great pool."

SOUNGTAE

|

January 11, 2018

An overview

With its tropical landscaping and man-made sandy beach, our stunning free-form swimming pool lends itself to a dream setting for an entire day of relaxation. Add to that the great music; a beach volleyball court; stunning poolside cabanas; and we give you the best place to hang out with your family and loved ones. Hard Rock Hotel Singapore swimming pool is reserved exclusively for guests of Hard Rock Hotel Singapore."

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Loui’s NY Pizza Parlor
70 m American, Italian, Pizza
Mel's Drive In
190 m American, Diner, Fast food
The Bay Restaurant
200 m American, Asian
Asian cuisine
Asian cuisine
Imperial Treasure La Mian Xiao Long Bao
40 m Asian, Chinese, Soups
Sam Leong
200 m Asian
Syun Japanese Restaurant
200 m Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Feng Shui
970 m Chinese
Baifuting
1.6 km Chinese
Wang Tian Kitchen
2.4 km Chinese

What they offer

"Great swimming pool."

Vontharnee

|

February 12, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (8691)Booking.com Reviews (1512)
7.8
/
10
Cleanliness8.0
Facilities8.2
Location8.5
Room comfort and quality8.0
Service8.0
Value for money7.3
Provided by verified guests of Agoda
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All guests (8691)
All room types
Showing 8000 verified guest comments
12345
10.0
Exceptional
Rubiyah from Singapore
Family with young children
Deluxe
Stayed 2 nights in October 2018
Perfect stay in Sentosa”
Of all hotels in Sentosa I love to stay here. The kids love the swimming pool and its cosy, Altho can see the wardrobe chip off, over all all good and we enjoy stay for 2 nights. Will come to stay again. Thank you for hospitality.
Reviewed November 12, 2018
10.0
Exceptional
Karen from Australia
Couple
Deluxe
Stayed 7 nights in November 2018
Best place to stay”
fantastic place to stay. very friendly staff
Reviewed November 09, 2018
Dear Karen Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded November 09, 2018
Resorts World Sentosa - Hard Rock Hotel
8.4
Excellent
Norhaida from Singapore
Couple
Deluxe
Stayed 1 night in December 2017
Lovely Staycation”
Nice room. Like the pool. Great stay.
Reviewed November 08, 2018
Dear Norhaida, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded November 09, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
Norshahida from Malaysia
Family with young children
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 2 nights in November 2018
One of our best stays”
Everything is perfect about our stay in RWS Hard Rock Hotel. We booked this hotel without too much expectation after reading agoda reviews. Surprisingly everything turned out so well for us ~ staff, facilities, location, hospitality. We would like to say thank you to one of the most outstanding staff by the name of Remy who has provided us with the best service from the day we arrived till the day we left the hotel. He has been very helpful, polite and friendly. Thanks to all other staff who has been helping us throughout our stay. We will definitely go back to this hotel whenever we are in Singapore.
Reviewed November 08, 2018
Dear Norshahida Thank you for the Perfect Ten! Once again, our team members took pride in executing our core values and we are grateful of your recognition, especially for your recognition on Ramie. We look forward to welcoming you back again the next time your travels bring you to Resorts World Sentosa. Love all, serve all Jayson Diaz Estacio Guest Experience Manager
Responded November 09, 2018
Resorts World Sentosa - Hard Rock Hotel
4.8
David
Family with young children
Deluxe
Stayed 4 nights in November 2018
Stay elsewhere (not RWS). Location not worth it..”
Tried to force us into two single beds when we reserved a king. Mold everywhere. Tight with towels and bottled water. No lifeguards at pool... I could go on. We had a fantastic stay at two other Sg hotels (one at the end of Siloso Rd Sentosa and their other hotel on Orange Grove Rd) prior to arriving at Hard Rock. Don't risk ruining your trip. You're welcome.
Reviewed November 07, 2018
Dear David, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded November 09, 2018
Resorts World Sentosa - Hard Rock Hotel
9.6
Exceptional
Fidah
Family with young children
Deluxe
Stayed 1 night in October 2018
Lovely staycation ”
Staycation with my 2months old baby & celebrate 1 year anniversary. Such a memorable stay. Thank you so much for the Complimentary chocolate cake! Appreciate it loads
Reviewed October 26, 2018
5.2
Tsz from Hong Kong
Couple
Stayed 1 night in October 2018
It's dirty inside room.”
The bed is very dirty.
Reviewed October 24, 2018
7.6
Very good
Azrin from Singapore
Couple
Deluxe
Stayed 3 nights in October 2018
Was disappointed by the early closure of the bar pool & lack of music”
Bar pool closed early and we could not have drinks where it's really comfortable in the later part of evening. It was only 830pm. Bar pool closed along with the swimming pools. I wanted to swim at night or just sit by the pool, but the bartender told me even the pools were closed. Throughout my stay, I did not have the chance to catch a single band. I was disappointed and thought there should be more bands playing every other day or be told when there would be a band playing. No signs to signal timings or days for bands either.
Reviewed October 23, 2018
9.2
Exceptional
brendan from Australia
Couple
Deluxe
Stayed 4 nights in April 2018
Wow, that Pool, that location. ”
This is a great hotel, but seriously, look for a special promotion price. The pool is so BiiiiiiiiG it is truly amazing. I spent a lot of time in there perfecting my disguise as a lobster. The poolside entrance lets you jump straight into the theme park area, and Universal Studios is right there. Lots of places to eat and drink around there so your always happy. My only complaint would be that the buffet breakfast was also like eating in a theme park; overpriced, underwhelming, and all the hype only makes you feel more dissatisfied with the deal. One word description.... 'Edible'. But everything else about this hotel...... ROCKS! I have stayed here a few times and enjoy it every chance I get.
Reviewed October 23, 2018
4.0
Shirley from Australia
Couple
Deluxe
Stayed 3 nights in October 2018
Overpriced needs a revamp.”
Good location if you want to visit theme parks. Otherwise not worth it.
Reviewed October 21, 2018
Dear Shirley Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key point you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded October 22, 2018
Resorts World Sentosa - Hard Rock Hotel
8.4
Excellent
Worrarat from Thailand
Family with young children
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 2 nights in October 2018
Staffs are friendly Location is the best ”
Accessible Cleanliness Spacious. Wonderful.
Reviewed October 18, 2018
Dear Worrarat, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded October 22, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
WEN from Malaysia
Group
Deluxe
Stayed 2 nights in October 2018
Value for money, Clean comfortable and good location hotel”
definitely will go back for this hotel
Reviewed October 14, 2018
Dear WEN, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded October 22, 2018
Resorts World Sentosa - Hard Rock Hotel
9.6
Exceptional
gavin from Australia
Family with teens
Deluxe Pool View
Stayed 4 nights in September 2018
Great time relaxing ”
Great time relaxing around the pool .. plenty to do close by and staff were great Pool was awesome the kids loved it
Reviewed October 07, 2018
Dear gavin, Thank you so much for choosing to stay with Hard Rock Hotel at Resorts World Sentosa and for being our raving fan. We are thrilled that you have rated us an incredible five-star review and that you lived-through the Rock Star experience! We look forward to welcome you back again the next time your travels bring you to Resorts World Sentosa. Love all, serve all Jayson Diaz Estacio Guest Experience Manager
Responded October 09, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
LAI from Hong Kong
Family with teens
Double Pool
Stayed 2 nights in September 2018
Clean, comfortable, friendly staff”
Those staff is super nice & friendly, such an enjoyment to be here, great location, easy access to anywhere; except, my room air-conditioning seem something wrong, just too cold no matter how we set, we had called technical team come check, end up, the only option, have to set the temperature up to 30degree, room finally back to warm (this is wired to set 30C to have a warm room, please do have a fix), Anyhow, we stay for only 2nights, so far staying Hard Rock Hotel is still a good choice. Actually the pool is really nice, & staff is so helpful & friendly.
Reviewed September 27, 2018
Dear LAI, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation however regret that the air conditioning unit caused you discomfort, you may trust that it has been addressed accordingly. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded October 09, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
Durairaj from Singapore
Family with teens
Double
Stayed 1 night in September 2018
Very convenient for travellers visiting Sentosa”
Wonderful Swimming pool and friendly staff! Kids will love the Swimming pool. I was upgraded to a suite room and we had a wonderful day on my 50th birthday!
Reviewed September 24, 2018
Dear Durairaj, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation and a Happy Belated 50th Birthday! We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded October 09, 2018
Resorts World Sentosa - Hard Rock Hotel
8.4
Excellent
KOH from Malaysia
Family with young children
Deluxe
Stayed 2 nights in September 2018
Value for money.”
Very comfortable and convenient to USS
Reviewed September 20, 2018
Dear KOH, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded September 23, 2018
Resorts World Sentosa - Hard Rock Hotel
5.6
Mohammed from Singapore
Family with young children
Deluxe
Stayed 1 night in September 2018
Don't receive the piece of cake which I order for my wife birthday.
Reviewed September 08, 2018
Dear Mohammed, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and for not receiving what you have requested. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded September 09, 2018
Resorts World Sentosa - Hard Rock Hotel
10.0
Exceptional
AZIZAH from Singapore
Family with young children
Deluxe
Stayed 2 nights in August 2018
Must try!”
Room was really spacious. I looked at the photos and it seem small but when i got there, wow it was huge! I did asked for king bed because I'm afraid my little girl may fall off. The front desk lady convinced me to take the twin bed as it have a better view (upon checkin in). Both type of beds have a pull out bed. That's a plus point! Im glad I took it. Breakfast was good. Hotel staffs were just great. Saravanan (waiter) likes to chit chat with my little girl. And my little girl got a keychain from him on our last day! Aawwww! Oh yes, do try out the pool superb with awesome background music. Oh yes we were so lucky we met up with the team from Radio Class 95 especially the Muttons! Wow, this hotel rocks!
Reviewed September 04, 2018
Dear Azizah, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. I have shared your shout out to Saravan with his team and we appreciate your commendation. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded September 08, 2018
Resorts World Sentosa - Hard Rock Hotel
7.6
Very good
Ken from Singapore
Family with young children
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 2 nights in June 2018
Great staycaution!”
Love the pool where the kids can play around. Only downside is, not so convenient for babytroller. The entry to the eatery zone is either thru main entrance, not shelter via a long down slope or, from the swimming pool, not shelter too, via a high and long staircase. Hope in future there is a better shelter zone for all family members, young and old.
Reviewed September 04, 2018
Dear Ken, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded September 08, 2018
Resorts World Sentosa - Hard Rock Hotel
3.6
KIEN from Malaysia
Family with young children
Double
Stayed 2 nights in August 2018
Overvalued, not worth the money ”
Unfriendly staff. The breakfast is bad and the 'middle age man' serving at the salad counter has the bad attitude - name unsure but on duty on the Friday (31.8.2018) morning --> rude!!! The Coffee served in the breakfast buffet was awful. Please agree with me the other guests. Sure a NO for recommendation. Staffs did not offer help instead need to ask for -> worst among the service industry.
Reviewed September 02, 2018
Dear Ken, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and I have shared this with the F&B Management. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager
Responded September 03, 2018
Resorts World Sentosa - Hard Rock Hotel
12345
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