Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
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7.9
Very good
/10
(10635 reviews)See what guests said
Swimming Pool125
Housekeeping103
View53
See map
8.5
Excellent
Location rating score
Excellent location - 2.63 kilometers from city center
Parking
FREE
  • Universal Studios290 m
  • Sentosa Island1.58 km
  • Marina Bay Sands Casino5.05 km
  • Merlion Park5.07 km
  • Battlebox5.23 km
  • Orchard Road5.37 km
  • Cloud Forest5.76 km
  • Supertree Grove5.78 km
  • Gardens by the Bay5.85 km
  • Singapore Flyer6.01 km
  • 5-star Resort
    Free Wi-Fi

    Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)

    8 Sentosa Gateway, Sentosa, Singapore, Singapore, 098269 - See map
    Wellness activities
    Spa & Beauty
    Fitness & Pool
    "My family celebrated my mom and my son's birthday in Hardrock. The staffs are friendly and helpful during our stay, despite our 'noisy stay'."
    ervin - January 12, 2019
    Exceptional reputation
    Recommended by 84% of guests
    Excellent facilities on premise
    8.2 facilities on premise
    Excellent cleanliness
    8.0 rating for cleanliness
    Excellent comfort
    8.0 room quality and comfort
    • 170 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Private beach

    • Free Wi-Fi in all rooms!

    Your dates are popular among travelersUsers are booking a place in Singapore every 6 minutes on Agoda.com
    Value for money7.3
    Distance to city center7 km
    Location rating8.5
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport21.7 km

    Rooms available at Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)

    8.0
    Very good
    Room comfort & quality
    Deluxe Pool View
    Deluxe Pool View
    ...
    • Room size: 40 m²/431 ft²
    • Pool view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
    Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 76 m²/818 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Special Offer 2 - Deluxe Double or Twin Room with Multi Attractions Package
    Special Offer 2 - Deluxe Double or Twin Room with Multi Attractions Package
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Special Offer - Deluxe Suite with Complimentary F&B Dining Credits
    Special Offer - Deluxe Suite with Complimentary F&B Dining Credits
    ...
    • Room size: 76 m²/818 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 40 m²/431 ft²
    • 1 king bed
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 40 m²/431 ft²
    Enter dates to see prices
    Double or Twin
    Double or Twin
    ...
      Enter dates to see prices
      Deluxe
      Deluxe
      ...
      • Non-smoking
      • Shower
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)?

      Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)?

      Resorts World Sentosa - Hard Rock Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of SGD 98. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Resorts World Sentosa - Hard Rock Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Resorts World Sentosa - Hard Rock Hotel has a car park right on site for maximum convenience. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

      What is the smoking policy at Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)?

      Resorts World Sentosa - Hard Rock Hotel does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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      What people love about Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)

      • 10.0
        Exceptional

        "Definitely will go back for this hotel"

        WEN Y.

        |

        October 14, 2018

      • 8.8
        Excellent

        "Overall it was a relaxing stay for me."

        Shera

        |

        October 15, 2016

      • 9.6
        Exceptional

        "Great time relaxing around the pool ."

        gavin

        |

        October 7, 2018

      Property ranking|Compared to 866 Singapore properties
      See all rankings
      Room size
      49 sqm.
      Room comfort score
      8.0/10
      Location score
      8.6/10
      Cleanliness score
      8.0/10
      Bigger than
      93
      %
      of Singapore properties
      Better than
      86
      %
      of Singapore properties
      Better than
      78
      %
      of Singapore properties
      Better than
      74
      %
      of Singapore properties
      Up to 30% off with Agoda Insider Deals!

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      Overall rating:
      7.9
      Very good
      10,635 reviews
      Cleanliness
      8.0
      Facilities
      8.2
      Location
      8.5
      Read all reviews >
      What travelers say they love:
      Good swimming pool area which our kids enjoyed.
      Orvin from New Zealand
      Family with young children
      More about Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)

      More about Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)

      With its tropical landscaping and man-made sandy beach, our stunning free-form swimming pool lends itself to a dream setting for an entire day of relaxation. Add to that the great music; a beach volleyball court; stunning poolside cabanas; and we give you the best place to hang out with your family and loved ones. Hard Rock Hotel Singapore swimming pool is reserved exclusively for guests of Hard Rock Hotel Singapore."

      Show less

      Most talked about facilities

      Swimming Pool
      1,229 mentions
      Housekeeping
      258 mentions
      Internet
      235 mentions
      Breakfast
      167 mentions

      What they offer

      10.0
      Exceptional

      "I love to stay in Hard Rock Hotel Singapore."

      Imran

      |

      November 20, 2017

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Restaurants on site

      Sessions
      Cuisine:Asian, Local, Seafood

      Nearby restaurants

      American cuisine
      American cuisine
      Loui’s NY Pizza Parlor
      70 m American, Italian, Pizza
      Mel's Drive In
      190 m American, Diner, Fast food
      The Bay Restaurant
      200 m American, Asian
      Asian cuisine
      Asian cuisine
      Imperial Treasure La Mian Xiao Long Bao
      40 m Asian, Chinese, Soups
      Sam Leong
      200 m Asian
      Syun Japanese Restaurant
      200 m Asian, Japanese, Sushi
      Chinese cuisine
      Chinese cuisine
      Feng Shui
      970 m Chinese
      Baifuting
      1.6 km Chinese
      Wang Tian Kitchen
      2.4 km Chinese

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified) from real guests

      Overall rating
      7.9
      Very good
      From 10635 reviews
      Provided by verified guests of
      Agoda Reviews (9574)Booking.com Reviews (1061)
      Rating via Agoda7.9
      /
      10
      Cleanliness8.0
      Facilities8.2
      Location8.5
      Room comfort and quality8.0
      Service8.0
      Value for money7.3
      High score for Singapore
      Rating
      9+ Exceptional (1733)
      8-9 Excellent (1821)
      7-8 Very Good (2388)
      6-7 Good (1144)
      <6 Below Expectation (1233)
      Time of the year
      Mar - May (2497)
      Jun - Aug (1789)
      Sep - Nov (2374)
      Dec - Feb (1659)
      Don't miss out!Users are booking a place in Singapore every 6 minutes on Agoda.com
      All guests (9574)
      All room types
      All languages

      Show reviews that mention 

      Showing 8319 verified guest comments
      12345
      8.4
      Excellent
      JOON from Malaysia
      Couple
      Deluxe Pool View
      Stayed 1 night in November 2018

      Price”

      over price

      Reviewed July 23, 2019

      Dear Joon Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      5.6
      MAN from Hong Kong
      Family with teens
      Deluxe
      Stayed 1 night in July 2019

      Checkin/out took too long.....”

      Efficiency at the checkin/checkout is very low. It took a long time to wait and checkin/out. Since it requires deposit if you already paid in full, I have to wait at checkout to get back my deposit.

      Reviewed July 17, 2019

      Dear Man Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      10.0
      Exceptional
      Marie from United Kingdom
      Family with young children
      Twin/Double room - De Luxe
      Stayed 2 nights in October 2018

      one of my favourite hotels”

      I love this hotel, the pool is amazing, it's worth paying more to stay her as you can spend all day in the poo, if you have a young family. It's easy to walk down to the beach and there are lots of free things going on in Sentosa and affordable food outside the hotel. I always stay here for a couple f days every time I come to Singapore

      Reviewed July 16, 2019

      Dear Marie Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      6.0
      JEA from Singapore
      Group
      Deluxe
      Stayed 1 night in July 2019

      I expected too much”

      For the price that I paid for was not worth it, coz maybe I’m expecting too much. I needed to point out that I booked for 3person coz when we went into the room it was meant for 2person only. But above all we did enjoy the pool so much.

      Reviewed July 23, 2019

      Dear Jea Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      8.8
      Excellent
      Shu from Singapore
      Family with young children
      Deluxe
      Stayed 2 nights in June 2019

      Good Location, not much of anything else”

      First of all, this is in a very good location in Sentosa. Its good to walk back to the hotel after a day in USS, sea aquarium etc instead of taking an additional shuttle bus or train. However the room and toilet is dirty. A swipe of tissue on the floor turn completely black; they had never mop before. The swimming pool and sand play is a good experience, though there were some sandfly bites after playing with the sand for 30 mins.

      Reviewed June 25, 2019

      Dear Shu Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded June 30, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      2.4
      Lady
      Family with young children
      Deluxe Pool View
      Stayed 1 night in July 2019

      Acceptable”

      The room is not that clean. There was a bed bugs in one of the bed bit my husband all over his body. Its also annoying that there’s small insects inside the bathroom which i find unhygienic. Its sad that this is no value for money.

      Reviewed July 20, 2019

      Dear Lady Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      9.2
      Exceptional
      AG
      Family with young children
      Deluxe
      Stayed 1 night in July 2019

      Exceptional”

      Location is perfect. My son enjoyed our stay as main attractions are just walking diatance from our Hotel. We had a memorable stay as one of their staff did an extra mile for my son's 7th bday and she ensure we had a great room view, she gave my son a pass to the pool area while waiting for our check in time and she even gave him a chocolates to enjoy while we are on que foe check in. That simple gestures is very much appreciated. Staffs are helpful and cheerful 😊

      Reviewed July 08, 2019

      Dear AG Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      9.2
      Exceptional
      Daphne
      Family with teens
      Deluxe Pool View
      Stayed 2 nights in June 2019

      Fantastic stay”

      Fun, friendly hotel close to everything we wanted to see on Sentosa island. Universal studios and the aquarium and water park are all a short walk from the hotel. Rooms large and comfortable, we recommend pool view room with balcony overlooking the fantastic pool. The pool is amazing for all ages and the bartender Bryan is very friendly and fun at the swim up pool bar. The hotel is on the expensive side and breakfast is just OK but we would be very happy to stay again.

      Reviewed July 02, 2019

      Dear Daphne Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      8.4
      Excellent
      Nurzaihan from Singapore
      Family with young children
      Deluxe
      Stayed 2 nights in June 2019

      Spent a weekend staycation just lazing by the great pools. Friendly service and many food options. ”

      The biggest attraction for us was the pools. Loved that they have different pools for different needs including a good length lap pool. We especially love the beach pool which is great for kids (and adults) play! :p The service staff (from the front desk to Housekeeping) were amazing! Bryan who manages the pool bar deserves a special mention - He was really kind to us and our kids. 👍 Super service! Breakfast was a little rowdy and I suppose the food was ok. We aren’t big breakfast people so perhaps not the best people to judge. Queues to be seated were a little long as they sort out breakfast charges etc. Room was basic and clean. Nothing much to comment as we didn’t spend much time here. There are many restaurants at the Forum just outside the hotel, so there were many lunch and dinner options. One can also take a short monorail trip out the mall (VIVOCITY) on the main island if you want even more restaurants or shopping. Overall, it was a great family staycation.

      Reviewed July 01, 2019

      Dear Nurzaihan Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      8.4
      Excellent
      William from Singapore
      Family with young children
      Deluxe
      Stayed 1 night in March 2019

      Pool like no other”

      We were there for the pool and the kids love it. We also tried adventure cove but as our kids are young, the play options there was limited. The food options and attractions around the hotel is very accessible. Not the first time there, won’t be the last.

      Reviewed April 03, 2019

      Dear William, Thank you for the privilege of hosting you during your most recent trip to Singapore. I note on your insights and will share your comments to the team. I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded May 31, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      10.0
      Exceptional
      WEN from Malaysia
      Family with young children
      Deluxe Pool View
      Stayed 2 nights in March 2018

      my first choice hotel ”

      my first choice hotel In Singapore ! definitely will go back again ! every year stay at least 1 time in Hard Rock easy access to USS and shopping and food around free monorail to Vivocity room very comfortable and clean its just the new design of hotel without carpet is not really sacrificed on it

      Reviewed March 19, 2019

      Dear WEN, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

      Responded March 23, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      8.4
      Excellent
      HAN from Malaysia
      Couple
      Deluxe
      Stayed 1 night in February 2019

      Good hotel but mediocre service”

      The hotel is fabulous. We booked for a long awaited honeymoon but apparently the front desk didn't capture any details except room as usual. I had specifically emailed the hotel about the request but nothing has been arranged or communicated to front desk. I am disappointed. Glad that I just stayed a night here and moved over to another 5 star hotel that pays attention to the details and provide room decoration for us. Stay at Hard Rock for its hotel (furthest from Waterfall monorail Station) but not their service unfortunately.

      Reviewed March 01, 2019

      Dear Han, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

      Responded March 02, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      9.6
      Exceptional
      WEN from Malaysia
      Family with young children
      Deluxe
      Stayed 1 night in July 2019

      my first choice hotel in singapore”

      as usual, eberything is good ! my favourite hotel in singapore location facilities everything just on top ... the best hotel in singaporen

      Reviewed July 10, 2019

      Dear Wen Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      8.0
      Excellent
      santi from Indonesia
      Family with young children
      Deluxe
      Stayed 1 night in July 2019

      80”

      Good hotel.very nice.

      Reviewed July 10, 2019

      Dear santi Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded August 18, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      8.8
      Excellent
      GUAT from Malaysia
      Family with young children
      Deluxe Pool View
      Stayed 2 nights in June 2019

      a relaxing pool for the family. Kids enjoy it to the max.”

      Overall staycation is satisfied. The location is nearby the Universal Studio and we have birthday promo for hubby celebration in selected restaurant. The bed is quite comfy and kids enjoying the pool so much.

      Reviewed June 26, 2019

      Dear Guat Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded June 30, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      6.0
      Jamie from Singapore
      Family with young children
      Deluxe Room
      Stayed 1 night in November 2018

      They've placed a small water features to wash our feet before and after heading out of the main pool”

      It's so different now at the RWS Hard Rock hotel. Water features (fountain) are placed at the door heading towards the pool and how do people even walk there? It's so cramp! People (not hotel guests) are just loitering by the entrance of the tap hotel card to the swimming pool. Why are they standing around and gawking at people for? Not as fun as before coz most of the water under the bridge are gone and it's now a payment with no purpose. I used to have fun with my kids swimming under the bridge of the swimming pool and now it's totally gone.

      Reviewed June 17, 2019

      Dear Jamie Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

      Responded June 30, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      8.0
      Excellent
      Rubylyn
      Family with young children
      Deluxe
      Stayed 1 night in June 2019

      A nice place for staycations”

      Pros: Nice, big room Large bathroom Balcony with clothing rack to hang wet clothes Huge lap pool, kiddie pool and the sandy pool with beach is very enjoyable Nice breakfast buffet but the selection can be improved Cons: The corridors smell a bit old and damp The air freshener in front of the lifts smell a bit too strong. Not a good scent to welcome guests. No bidet in the toilet

      Reviewed June 16, 2019

      Dear Rubylyn, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We note on your comments about the scent of the air freshener and corridors. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded June 30, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      8.4
      Excellent
      Loo from Singapore
      Family with teens
      Deluxe Pool View
      Stayed 2 nights in June 2019

      Hard Rock Hotel Sentosa ”

      Good location, convenient. Early check in when we arrived. Provided Sentosa express pass for us in case we want to go to Vivo city. Can refill water and ice cubes at the self help station near the lift. Very near to Cove, can walk back and shower.

      Reviewed June 16, 2019

      Dear Loo, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded June 30, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      9.6
      Exceptional
      Jason
      Family with teens
      Deluxe
      Stayed 1 night in May 2019

      Perfect Stopover ”

      Great Overnight stay, excellent facilities and attractions less than 5 minutes. Friendly and helpful reception staff made this visit even better. Our clean room was able to accommodate our family of 5.

      Reviewed May 08, 2019

      Dear Jason Thank you for the privilege of hosting you during your most recent trip to Singapore. I note on your insights and will share your comments to the team. I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

      Responded May 31, 2019
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      8.0
      Excellent
      Mei from Singapore
      Family with young children
      Deluxe Pool View
      Stayed 1 night in November 2018

      Very good”

      Gym equipments were smelly, and rooms were not available until 415pm. We had requested for early check in and did our registration upon arrival at 12pm, but was told there were no rooms for early check in. We were advised to return to check at 2pm. We went to the beach and returned at 4pm, only to realise that the room was not even ready.

      Reviewed December 05, 2018

      Dear Mei, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

      Responded December 07, 2018
      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      12345
      This is a popular property. Don't miss out!

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      Resorts World Sentosa - Hard Rock Hotel (SG Clean Certified)
      |Very good 7.9
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Universal Studios
      • Waterfront is within 0.15 km