Resorts World Sentosa - Hotel Michael
Resorts World Sentosa - Hotel Michael
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10.0
Exceptional

"Room was clean and comfortable."

Yow

|

April 9, 2018

Deluxe - Guestroom Resorts World Sentosa - Hotel Michael
Deluxe - Guestroom
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Lobby Resorts World Sentosa - Hotel Michael
Lobby
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Interior view Resorts World Sentosa - Hotel Michael
Interior view
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Interior view Resorts World Sentosa - Hotel Michael
Interior view
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See map Resorts World Sentosa - Hotel Michael
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Excellent
Location
8.8
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What guests are saying:
Huge rooms and the very nice view of Sentosa Island.
Shamilla from Malaysia
Family with young children
Overall stay is good except for the bed, which cause backache after sleeping. Don't mean the quality of the bed is not good, but maybe somehow the bedsheet or some lining put under bedsheet makes the bed not very comfortable. That is a personal preference.
Ng from Singapore
Family with young children
near univesal studio dan clean
DANNY from Indonesia
Family with young children
They give me free upgrade tO suite room, Its nice and cozy, more than i expected. Staf friendly and nice. Hotel Close tO all attraction. Will be back again in near future.
Rudy from Indonesia
Family with young children
Clean hotel with friendly staffs.
Josiah from Singapore
Family with young children
Pleasant stay, tis time round e room was bigger then e previous 2 stay, as we r celebrating our 7th wedding anniversary & hotel arrange a nice chocolate cake for us!
June from Singapore
Couple
Nice hotel
Yohanes from Indonesia
Couple
Everybody from the manager to the valet are super resoponsie and attentive to our needs and questions..
Eugenia from Singapore
Couple
Excellent
VARADARAJ from India
Family with young children
Spacious room, near to attractions, bathroom is big but the shower area is quite small, comfortable bed, overall a good stay.
Edison from Malaysia
Couple

Resorts World Sentosa - Hotel Michael

Excellent location
- 670 meters to the beach
- What's nearby?
Excellent
From 3786 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.3
Recommended by 87% of guests
Value for money7.7
Distance to city center7 km
Location rating8.8
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport21.9 km
  • 950 meters to public transportation

  • Airport transfer

  • Currency exchange

  • 670 meters to the beach

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 9 hours ago
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 1 king bed or 2 single beds
Enter dates to see prices
2 Bedroom Deluxe Suite
2 Bedroom Deluxe Suite
...
  • Room size: 175 m²/1884 ft²
  • Nature view
  • 1 double bed and 1 king bed
Enter dates to see prices
2 Bedroom Premier
2 Bedroom Premier
...
  • Room size: 203 m²/2185 ft²
  • Nature view
  • 2 double beds and 1 king be...
Enter dates to see prices
Presidential Suite
Presidential Suite
...
  • Room size: 235 m²/2530 ft²
  • Nature view
  • 2 single beds and 1 super k...
Enter dates to see prices
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Suite
Deluxe Suite
...
  • Room size: 80 m²/861 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Deluxe
Deluxe
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room w/ Breakfast
Deluxe Room w/ Breakfast
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 1 king bed or 2 single beds
Enter dates to see prices
Special Offer 4 - Deluxe Double or Twin Room with Adventure Cove Waterpark Tickets
Special Offer 4 - Deluxe Double or Twin Room with Adventure Cove Waterpark Tickets
...
  • Room size: 37 m²/398 ft²
  • Shower
  • 1 super king bed or 2 singl...
Enter dates to see prices
Special Offer 6 - Deluxe Double or Twin Room with Halloween Horror Nights and Universal Studios Sing
Special Offer 6 - Deluxe Double or Twin Room with Halloween Horror Nights and Universal Studios Sing
...
  • Room size: 37 m²/398 ft²
  • Shower
  • 1 super king bed
Enter dates to see prices
Have a question for Resorts World Sentosa - Hotel Michael?

What people love about the property

  • 9.6
    Exceptional

    "Comfortable stay."

    Kang

    |

    December 19, 2016

  • 10.0
    Exceptional

    "Location was good - walking distance to the RWS attractions."

    Nur B.

    |

    October 16, 2017

  • 9.2
    Exceptional

    "Situated in sentosa, great service, nice ambiance"

    Jhonny

    |

    December 5, 2016

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More about Resorts World Sentosa - Hotel Michael

More about Resorts World Sentosa - Hotel Michael

10.0
Exceptional

"Good Location"

Mee S.

|

April 4, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Loui’s NY Pizza Parlor
70 m American, Italian, Pizza
Mel's Drive In
190 m American, Diner, Fast food
The Bay Restaurant
200 m American, Asian
Asian cuisine
Asian cuisine
Imperial Treasure La Mian Xiao Long Bao
40 m Asian, Chinese, Soups
Sam Leong
200 m Asian
Syun Japanese Restaurant
200 m Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Feng Shui
970 m Chinese
Baifuting
1.6 km Chinese
Wang Tian Kitchen
2.4 km Chinese

What they offer

10.0
Exceptional

"A good access to Universal and a convenient hotel for gamble..."

Mee S.

|

September 5, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3786)Booking.com Reviews (1084)
8.1
/
10
Cleanliness8.2
Facilities7.8
Location8.8
Room comfort and quality8.3
Service8.1
Value for money7.7
Provided by verified guests of Agoda
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All guests (3786)
All room types
Showing 3208 verified guest comments
12345
4.8
Willy from Singapore
Solo traveler
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Stayed 2 nights in October 2018
Overpriced and disappointing for a 5 star hotel”
If there's any saving grace of this hotel, it is the staff's friendliness. Not the receptionist, they were inexperienced and within the expected level of friendliness from a 5 star hotel. I am referring to the concierge staffs. They were really helpful when I wanted to borrow the hotel's umbrella. The swimming pool was mediocre. I didn't try the gym. Other 5 star hotels would have more facilities as compared to this hotel. The room was disappointing. There was an awful odor coming from the wardrobe. The hairdryer was weak. No mirror other than the toilet. The waterproofing of the shower cubicle was bad and water easily leaked out once you shower. Decoration was simple and unimpressive. The bed and pillows were superb though! It felt like i was sleeping on a cloud. Location in Sentosa was great. It was in between waterfront and imbiah monorail station. It was near to USS and many inexpensive eateries.
Reviewed November 15, 2018
9.2
Exceptional
Rafael from Australia
Couple
Deluxe
Stayed 2 nights in November 2018
Excellent hotel with a few minor hiccups”
Pros: -Friendly and helpful staff -Great location (near the sentosa merlion and the monorail) -Universal studio is literally just a few steps from the hotel -Amenities are great -The suite room is very good -The International Breakfast Buffet is lovely Cons (VERY minor): -Minor inconvenience in that the front desk gave us the wrong complementary ticket (gave us maritime museum instead of adventure cove) -Electrical socket a bit too far from the bed if you're in a suite room
Reviewed November 15, 2018
4.8
Cindy from Australia
Business traveler
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Stayed 4 nights in November 2018
Disappointing!”
Bathroom ceiling had a huge leak - big enough to make the floor of my bathroom wet! First night I thought this must have been overflow from the drain pipe as the whole floor was wet. Next night floor was wet and water was dripping from the ceiling - maybe from bathroom on top - yuk! Generally, I thought the hotel did not meet the standards that of the star level indicated and was quite overpriced.
Reviewed November 09, 2018
9.6
Exceptional
Noorayanti from Brunei Darussalam
Family with young children
Deluxe
Stayed 1 night in October 2018
stayed here for one night ”
I love the hotel. its very close to the attractions. I have a special kid who is hyperactive and needs to go out and explore all the time. this hotel is safe, close to the shops and eatery, the boutique mall inside the hotel are pricy, but the surrounding shops are more reasonable. walkable to all attractions, plenty of photo opportunities. it is our first time to sentosa island and it was just perfect. Universal studio and SEA aquarium is just few minutes walk.
Reviewed October 16, 2018
10.0
Exceptional
Ng from Singapore
Group
Deluxe
Stayed 2 nights in May 2018
Great Hotel ”
Hotel staff upgraded our room (my Friend and I) to the one with bath tub when we checked in which was so nice of them. The toilet in the room was very spacious. The room was big and clean. The Super single bed twin beds were very comfortable and we had good sleeping s throughout our stay. As the hotel is in the resort world area, food was easily accessible. Overall, it was a pleasant stay for us.
Reviewed June 13, 2018
10.0
Exceptional
Dewi from Indonesia
Group
Deluxe
Stayed 1 night in May 2018
Very spacious room”
I booked 2 deluxe for 1 night and they upgraded me to 2 bedroom suite. The suite room was very spacious, it got living room, dining room, 2 bedrooms and 2.5 toilets. I guess it was the biggest room I've ever stayed when visiting Singapore. We had a really pleasant stay and enjoyed all the facilities nearby. My parents were also happy too.
Reviewed May 27, 2018
10.0
Exceptional
Retha from Indonesia
Family with young children
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Stayed 2 nights in May 2018
Amazing Service and just PERFECT!”
The service is just OUTSTANDING. We arrive late at around 8pm, and since the deluxe rooms we booked in are not available, we got upgraded to a bigger Deluxe Suite 90m2 !!! The Suite is one of the best in Singapore. We lost our room key along with the envelope (has room #) and ticket vouchers, we called the hotel to be safe to block the key and to secure our money envelope inside our room. The hotel manager JONATHAN secured the envelope, and issued the key and vouchers again when we get back to the hotel. We felt safe leaving our things in the room. And my son feel in the festive walk courtyard and hurt his knee (open wound), the manager Jonathan came and brought first aid kit. Not only that, my wife left her Earrings after we checked out, and the hotel manager JONATHAN called me and kept the earrings until we plan to be back again to pick them up. The service is amazing, definitely would love to come back. We felt like home. Thank you for all the staff and for Jonathan!
Reviewed May 12, 2018
9.6
Exceptional
Norman from Indonesia
Couple
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Stayed 3 nights in April 2018
Crowded and Busy Hotel”
From all the RWS Hotel this hotel is always the most crowded hotel. The receptionist Fiona was very nice and tentative to our request. The check in que was a bit long. Should have a special counter to help group check in.
Reviewed April 27, 2018
9.2
Exceptional
SHAMSURI from Singapore
Couple
Deluxe
Stayed 1 night in April 2018
PERSONAL TREAT ON 52nd BIRTHDAY”
First & foremost, I would like to compliment Hotel Michael for making my stay a memorable one especially as it was booked especially as a personal treat on my 52nd birthday and spending it with my 79 years old mother, who is wheelchair-bound. I found out too late that the hotel has some rooms catered for the handicapped, which has extra wide doorway to the toilet, which is fitted especially for the disabled. I was informed that a minimum of 3 days is required to secure such a room just under 24hrs to my intended stay. Much to my surprise, I was given the special room upon check-in and it truly was a blessing for mum & I. Secondly, the complimentary birthday cake was much appreciated too & made it truly special for us both. Finally, being granted late check out at 1300hrs meant extra time to enjoy my stay! Thank you RWS for this special memory for mum & I.
Reviewed April 22, 2018
10.0
Exceptional
Yow from Singapore
Couple
Deluxe
Stayed 1 night in April 2018
Nice stay”
Check-in and check-out were fast and fuss free. Room was clean and comfortable. Hotel reception told us they were sending some complementary treats for our wedding anniversary but didn't receive anything. Maybe they have forgotten about it? Overall quite a pleasant stay.
Reviewed April 09, 2018
8.0
Excellent
jia from Singapore
Family with young children
Deluxe
Stayed 1 night in March 2018
Great place to stay at rws”
Staff were helpful and friendly. Inthu helped me with the check in and she was very nice. Was given a complimentary upgrade as they ran out of rooms with the bed size we requested for. As with most other hotels in rws, it was difficult to access the carpark and they only issued one parking coupon per night which means you basically cant drive your car out or youd have to pay alot for the parking. This i felt was pretty senseless. The one bedroom suite we got was huge and the bathroom was impressive. A tub with a screen and also a gd view by the side. The shampoo and shower/hand gels provided were really nice too. Bed was comfortable and huge and can comfortably sleep 2 adults with 2 young ones. Would highly hotel michael for those spending their time at sentosa/rws.
Reviewed March 17, 2018
9.2
Exceptional
Sulaiman from Oman
Couple
Deluxe
Stayed 3 nights in December 2017
Exceptional”
I went to Singapore for my honeymoon and booked a room with a king size bed but when I reched there they gave me a room with a twin beds!! They eventually changed the rooms for us and we had to move our luggage to the new room!
Reviewed December 16, 2017
10.0
Exceptional
Wong from Malaysia
Family with young children
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Stayed 3 nights in November 2018
Deluxe Suite and Good Service”
Thank you for ungraded Deluxe Suite and Super good service ,great location to stay in sentosa nearby a lot of restaurant
Reviewed December 06, 2018
10.0
Exceptional
Kian from Vietnam
Family with young children
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Stayed 2 nights in November 2018
Fantastic”
I am very happy the hotel’s room arrangement. Thank you very much!
Reviewed December 02, 2018
5.2
Kah from Singapore
Family with teens
Deluxe
Stayed 1 night in September 2018
Check-in & check-out process needs major improvement”
I find that Hotel Michael needs to re-look into their check-in and check-out process. The check-in and check-out process is really inefficient. Rooms are not ready for guests to check-in at 3p.m. even though it was clearly stated on the website that 3p.m. is the check-in time. I was told that the rooms are ready only at 4p.m, which is an hour later than the published check-in time! And when I check-out, their billing system was not able to confirm the exact charges for my in-room dining, and they requested me to wait. And even after 2 hours, they were still not able to confirm my exact bill charges. I am sure that Hotel Michael has a very high volume of rooms turnover daily, and it was very obvious that the hotel management failed to see the inadequacies in their service operations, therefore resulting in a very disappointing service experience for the guests.
Reviewed September 03, 2018
7.2
Very good
Jeerasak from Thailand
Family with young children
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Stayed 3 nights in July 2018
Very good”
location is the key. Very close to all the kid attractions. and Food Street. However the room is not that clean. Found hair and dirty spots. But very easy for kids to walk and to go the theme park.
Reviewed July 12, 2018
7.6
Very good
Budy from Indonesia
Family with young children
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Stayed 3 nights in June 2018
Good location hotel in Sentosa”
Hotel Michael is the closest hotel to all the attraction of Resort World Sentosa, good room size and friendly staffs. If only it got Hard Rock Hotel style of swimming pool, btw the swimming pool is permanently without lifeguard so parents with younger children be aware.
Reviewed July 04, 2018
8.8
Excellent
Ng from Singapore
Family with young children
Deluxe
Stayed 2 nights in June 2018
Good location, near to many eateries”
Overall stay is good except for the bed, which cause backache after sleeping. Don't mean the quality of the bed is not good, but maybe somehow the bedsheet or some lining put under bedsheet makes the bed not very comfortable. That is a personal preference.
Reviewed June 30, 2018
9.6
Exceptional
Norman from Indonesia
Couple
Deluxe Room - 2 Maritime Experiential Museum Tickets Included
Stayed 2 nights in April 2018
Always a gret place to stay”
Walking distance to food, casino, universal studios, sea aquarium and adventure cove waterpark. Staff was friendly, check in has a bit of lining up but check out was fast. Overall enjoyed the stay.
Reviewed November 09, 2018
10.0
Exceptional
Patricia from Singapore
Couple
Deluxe
Stayed 1 night in October 2018
Exceptional”
We always have such a lovely stay at this hotel. It's spacious and has all the amenities needed. It's right next to USS too!
Reviewed November 02, 2018
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Resorts World Sentosa - Hotel Michael
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  • Excellent location
  • Universal Studios
  • Harbour Front MRT Station is within 0.95 km