Resorts World Sentosa - Hotel Michael (SG Clean Certified)
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8.1
Excellent
/10
(4919 reviews)See what guests said
Housekeeping93
View15
Check in/Check Out12
See map
8.8
Excellent
Location rating score
Excellent location - 670 meters to the beach
Parking
FREE
  • Universal Studios290 m
  • Sentosa Island1.58 km
  • Marina Bay Sands Casino5.05 km
  • Merlion Park5.07 km
  • Battlebox5.23 km
  • Orchard Road5.37 km
  • Cloud Forest5.76 km
  • Supertree Grove5.78 km
  • Gardens by the Bay5.85 km
  • Singapore Flyer6.01 km
  • 5-star Resort
    Free Wi-Fi

    Resorts World Sentosa - Hotel Michael (SG Clean Certified)

    8 Sentosa Gateway, Sentosa, Singapore, Singapore, 098269 - See map
    Wellness activities
    Spa & Beauty
    Fitness & Pool
    "The Super single bed twin beds were very comfortable and we had good sleeping s throughout our stay."
    Ng - June 13, 2018
    Exceptional reputation
    Recommended by 85% of guests
    Excellent cleanliness
    8.3 rating for cleanliness
    Excellent comfort
    8.2 room quality and comfort
    Excellent service
    8.1 rating for service
    • 170 meters to public transportation

    • Airport transfer

    • Currency exchange

    • 670 meters to the beach

    • Free Wi-Fi in all rooms!

    Your dates are popular among travelersUsers are booking a place in Singapore every 6 minutes on Agoda.com
    Value for money7.7
    Distance to city center7 km
    Location rating8.8
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport21.7 km

    Rooms available at Resorts World Sentosa - Hotel Michael (SG Clean Certified)

    8.2
    Excellent
    Room comfort & quality
    Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
    Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
    ...
    • Room size: 37 m²/398 ft²
    • Nature view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    2 Bedroom Deluxe Suite
    2 Bedroom Deluxe Suite
    ...
    • Room size: 175 m²/1884 ft²
    • Nature view
    • 1 double bed and 1 king bed
    Enter dates to see prices
    2 Bedroom Premier
    2 Bedroom Premier
    ...
    • Room size: 203 m²/2185 ft²
    • Nature view
    • 2 double beds and 1 king be...
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 235 m²/2530 ft²
    • Nature view
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 80 m²/861 ft²
    • Nature view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 37 m²/398 ft²
    • Nature view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Room - 2 Maritime Experiential Museum Tickets Included
    Deluxe Room - 2 Maritime Experiential Museum Tickets Included
    ...
    • Room size: 37 m²/398 ft²
    • Nature view
    Enter dates to see prices
    Special Offer 2 - Deluxe Double or Twin Room with Multi Attractions Package
    Special Offer 2 - Deluxe Double or Twin Room with Multi Attractions Package
    ...
    • Room size: 37 m²/398 ft²
    • Shower
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Two Bedroom Deluxe  Premium Suite
    Two Bedroom Deluxe Premium Suite
    ...
    • Room size: 203 m²/2185 ft²
    • 2 bathrooms
    • 2 single beds & 1 king bed
    Enter dates to see prices
    Special Offer - Two Bedroom Deluxe Premium Suite with Complimentary F&B Dining Credits
    Special Offer - Two Bedroom Deluxe Premium Suite with Complimentary F&B Dining Credits
    ...
    • Room size: 203 m²/2185 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

    Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

    Resorts World Sentosa - Hotel Michael is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of SGD 98. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Resorts World Sentosa - Hotel Michael also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Resorts World Sentosa - Hotel Michael has a car park right on site for maximum convenience. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

    Resorts World Sentosa - Hotel Michael does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Resorts World Sentosa - Hotel Michael (SG Clean Certified)

    • 10.0
      Exceptional
      Spaciousness

      "The toilet in the room was very spacious."

      Ng

      |

      June 13, 2018

    • 10.0
      Exceptional

      "Overall, it was a pleasant stay for us."

      Ng

      |

      June 13, 2018

    • 9.6
      Exceptional

      "We got complimentary parking as well."

      HWEE S.

      |

      February 5, 2018

    Property ranking|Compared to 866 Singapore properties
    See all rankings
    Room size
    106 sqm.
    Room comfort score
    8.3/10
    Location score
    8.8/10
    Cleanliness score
    8.3/10
    Bigger than
    98
    %
    of Singapore properties
    Better than
    90
    %
    of Singapore properties
    Better than
    85
    %
    of Singapore properties
    Better than
    78
    %
    of Singapore properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    Overall rating:
    8.1
    Excellent
    4,919 reviews
    Cleanliness
    8.3
    Facilities
    7.9
    Location
    8.8
    Read all reviews >
    What travelers say they love:
    Excellent Location, lots of places to go, we will be coming ...
    Steve from Australia
    Couple
    More about Resorts World Sentosa - Hotel Michael (SG Clean Certified)

    More about Resorts World Sentosa - Hotel Michael (SG Clean Certified)

    Resorts World Sentosa - Hotel Michael (SG Clean Certified) is the perfect choice for art lovers. The great American contemporary architect, Michael Graves, lends his elegant, distinctive strokes to every aspect of this boutique hotel. Stepping into Resorts World Sentosa - Hotel Michael (SG Clean Certified) is like entering an art gallery with mural-adorned walls and artistic furniture pieces that tell a story in every honey maple-colored room. Even the bathrooms are works of art with flower-motif mosaics on the walls and the unusual blue mosaic-tiled circular shower. This property is the hotel nearest to Universal Studios Singapore, putting you just minutes away from blockbuster fun. If you prefer some retail therapy, Festive Walk is a few steps away. The hotel is also surrounded by Festive Terrace on one side, Lake of Dreams and Waterfront station on the other, while the Casino, Hall of Treasures, and the Resorts World Convention Center is an easy stroll away. All guests will enjoy complimentary parking during their stay, limited to one entry into the hotel per day.

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    Most talked about facilities

    Housekeeping
    215 mentions
    Swimming Pool
    107 mentions
    Internet
    92 mentions
    Breakfast
    84 mentions

    What they offer

    9.2
    Exceptional

    "Thank you front office Irene for your excellent service."

    Christine Y.

    |

    January 2, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    TungLok Heen
    Cuisine:Chinese
    Fratelli – Trattoria • Pizzeria
    Cuisine:Italian
    Joël Robuchon Restaurant
    Cuisine:French
    L'Atelier de Joël Robuchon
    No additional information available

    Nearby restaurants

    American cuisine
    American cuisine
    Loui’s NY Pizza Parlor
    70 m American, Italian, Pizza
    Mel's Drive In
    190 m American, Diner, Fast food
    The Bay Restaurant
    200 m American, Asian
    Asian cuisine
    Asian cuisine
    Imperial Treasure La Mian Xiao Long Bao
    40 m Asian, Chinese, Soups
    Sam Leong
    200 m Asian
    Syun Japanese Restaurant
    200 m Asian, Japanese, Sushi
    Chinese cuisine
    Chinese cuisine
    Feng Shui
    970 m Chinese
    Baifuting
    1.6 km Chinese
    Wang Tian Kitchen
    2.4 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Resorts World Sentosa - Hotel Michael (SG Clean Certified) from real guests

    Overall rating
    8.1
    Excellent
    From 4919 reviews
    Provided by verified guests of
    Agoda Reviews (4268)Booking.com Reviews (651)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.3
    Facilities7.9
    Location8.8
    Room comfort and quality8.2
    Service8.1
    Value for money7.7
    High score for Singapore
    Rating
    9+ Exceptional (942)
    8-9 Excellent (732)
    7-8 Very Good (924)
    6-7 Good (352)
    <6 Below Expectation (426)
    Time of the year
    Mar - May (922)
    Jun - Aug (783)
    Sep - Nov (959)
    Dec - Feb (712)
    Don't miss out!Users are booking a place in Singapore every 6 minutes on Agoda.com
    All guests (4268)
    All room types
    All languages

    Show reviews that mention 

    Showing 3376 verified guest comments
    12345
    10.0
    Exceptional
    Antonio from Philippines
    Family with teens
    Stayed 2 nights in October 2012

    Best Value 5-Star Hotel”

    Bundled offers like free Universal Studios and MEMA Tickets

    We were lucky to find Resorts World Hotel Michael promotion - Free Universal Studios and MEMA tickets for 2 nights stay. If you plan to visit these attractions, then the bundled rate's equivalent is equivalent to a 3-star hotel rate plus the attraction tickets - except that you are actually staying at a 5-star hotel right at the heart of Resorts World Sentosa Singapore, and just next to Universal Studios and MEMA. The rooms were great with all the 5-star appointments. Service was also great. And of course the convenience of staying in close to all the Sentosa-based attractions. Food choices were limitless - from hawker style street food to Michelin star awarded restaurant/s. Being in a foreign country, we of course preferred to eat the specialties of Singapore and Malaysia. Though admittedly, we missed burgers and pizza after two days and had to give in. Overall, our experience here was excellent!

    Reviewed November 14, 2012
    10.0
    Exceptional
    Steven from United States
    Couple
    Deluxe
    Stayed 3 nights in March 2016

    It Doesn't get any better”

    Quality, Price, Location

    The Hotel Michael located in the heart of Sentosa Island is a great hotel with a location you can't beat. It's a 2 minute walk to the monorail, bus, Resorts World Casino, SeaWorld, Merlion, Universal Studios Singapore and fabulous restaurants. The staff is great, the rooms are very modern and the entire property is extremely well maintained. Upon checking, the beauty of this hotel just engulfs you with the warm and friendly attitude of the staff. They are there to help you with anything you need including discounted ticket to any of the Island's attractions. Getting to and from the city is easy using the monorail. There are so many things to do just on the island, you never have to leave. This is a hotel that I will highly recommend to everyone but if you can catch it during a discount offering, its definitely worth the stay. In fact, I've already re-booked it for my next stay in Singapore.

    Reviewed March 20, 2016
    10.0
    Exceptional
    Nita from Australia
    Family with young children
    Deluxe
    Stayed 2 nights in April 2012

    Great place for families”

    Amazing upgrade

    i can't really comment on the hotel michael as when we went to check-in they upgraded us to crockfords tower which is a members only hotel and you can only stay there if invited. i read on other agoda reviews that this happened to other people staying there (particularly people with kids. the upgrade was phenomenol - we had just stayed at marina bay sands and this was stupendous in comparison - tv's in bathroom mirrors, 24 hour butler service, pillow menu, bath menu etc etc. it was the best hotel suite i have ever stayed in. while you can't guarantee getting upgraded i would say stay at the hotel michael on the off chance that you might! even if you do stay at the hotel michael, you can use all of the other resort world facilities - our kids loved the hardrock pool - and the hotel michael was cheaper when we booked. overall the rating below is based on our experience at crockfords and resort world itself.

    Reviewed April 21, 2012
    9.7
    Exceptional
    Iskandar from Indonesia
    Family with teens
    Deluxe
    Stayed 2 nights in December 2011

    "Great hotel with comfort and spacious room"”

    Spacious room, location, hospitality

    this is my third time i have stayed at hotel michael. every time i spend vacation in singapore, i choose this hotel because the hospitality and spacious room. don't forget the location in resort world sentosa gives easy acces to enjoy universal studio singapore and sentosa casino which i love. this hotel is very recommended for family and personal traveler whom seeking a pleasure.

    Reviewed January 18, 2012
    9.0
    Exceptional
    Ma from Philippines
    Couple
    Deluxe
    Stayed 1 night in September 2012

    Great location”

    Just a few minutes away from luxury shopping, casino, universal studios, great dining andthe rest of sentosa through sentosa exprss

    price - usd 216 / night (this was during grand prix weekend) place - you can easily take the mrt and then sentosa express to this hotel. from the sentosa express resorts world station, the hotel is about 3 flights of stairs away. but don't worry. escalators are available to help you with your luggage. the hotel is strategically placed almost in the middle of the resorts world area but it can also be a quiet and peaceful place to stay in as it's separated from the all the action service - wasn't really able to experience great nor bad service dining - like i said, this hotel is just a few minutes away from great dining places so get out of the hotel for meals. try malaysian street food, right by the entrance of universal, to experience malaysian hawker food. arton's is a good resto when you miss all that meat bed - very comfortable. made us almost late for the opening of universal bathroom - clean, spacious but not extravagant no bathtubs but modern facilities. toiletries are available but the liquids are placed in a dispenser so no freebie shampoo, conditioner or lotion for me

    Reviewed September 27, 2012
    9.0
    Exceptional
    See from Malaysia
    Couple
    Stayed 2 nights in March 2013

    the room quick nice and amazing for resort”

    Good location, best services, large room, big bed, room clean, etc..

    We stay Hotel Michael at Resorts World Sentosa because it like the home to Southeast Asia’s first-and-only Universal Studios theme park, the world’s largest oceanarium – Marine Life Park, the Maritime Experiential Museum, a casino, luxurious accommodation in six unique hotels, the Resorts World Convention Centre, celebrity chef restaurants, a world-class spa as well as specialty retail outlet.. The resort also offers round-the-clock entertainment including award-winning shows, concerts and public attractions such as the Crane Dance™ and the Lake of Dreams.

    Reviewed June 01, 2013
    9.0
    Exceptional
    Ming-Lai from Canada
    Couple
    Deluxe
    Stayed 2 nights in May 2011

    Great Hotel ”

    spacious room, luxurious furnishing

    overall the stay at hotel michael was beyond my expectations. conveniently located within sentosa, hotel michael is ideal for travelling families and couples looking to spend the weekend in that area. considering how getting into sentosa island alone costs money (if you're not staying in the sentosa resorts), hotel michael was definitely a great deal compared to the other hotels in the city. it is a great choice for travelling families and couples.

    Reviewed June 04, 2011
    10.0
    Exceptional
    Juan from United States
    Family with young children
    Deluxe
    Stayed 2 nights in April 2011

    great super clean new hotel”

    great super clean new hotel, this is the standard that most american and western tourist expect.

    we spent our last few nights at the michael hotel sentosa which felt like being at the disneyland hotel back home in america. very very clean. everything is connected in sentosa. when you step out of the hotel you step onto the courtyards which are very wide and clean full of shops with overhead canopies about 40 feet high that block the sun. it's like being in an upper class outdoor mall. i got very sick & spent most of the time in the room & hospital, but my family had great fun at the michael hotel sentosa and the agoda price was less than half the asking price at the counter.

    Reviewed May 13, 2011
    9.7
    Exceptional
    Thomas from United States
    Family with young children
    Deluxe
    Stayed 2 nights in October 2012

    Location, location, location...”

    Right in the heart of Resort World Sentosa

    We currently live in Singapore, but wanted a little 'escape' during our October break. 2 nights/3 days at Hotel Michael was just what we were looking for. They allowed us to check in a bit early and upgraded us to a Suite, which was a fantastic set-up. The family enjoyed the Maritime Museum, Universal Studios, and just strolling around Sentosa.Make sure and ride the new Transformer ride!! the hotel was lovely, staff friendly and helpful. Just great!! Plenty of dining options a short walk away. Can't speak in comparison to the other Resort Sentosa Hotels, but Hotel Michael was a winner!

    Reviewed October 29, 2012
    10.0
    Exceptional
    Eliza from Singapore
    Couple
    Deluxe
    Stayed 1 night in June 2013

    Awesome upgrade and room service”

    comfort of room, room service food and staff service

    Initially, it felt tiring to wait for an available room (past the check-in) time. However, service recovery was good as front office staff offered an upgrade to a suite (well worth the wait). Room had a good view of the resort at the balcony, especially in the evening. It felt quite special where we could see the fountains and people wandering around the resort. We walked over to Hard Rock hotel to visit the famous artificial beach pool. It was great fun but pretty far from Hotel Michael. Hotel Michael's pool is decent but small, good for a quick morning dip. Lovely bathroom with a TV. Ordered dinner and breakfast from room service - great quality at affordable prices, loved the pizza especially from Palio. However, quality of pizza was better from room service than when we ate at the restaurant - similar to pizza from Napoli. Housekeeping was great, bringing us coffee capsules in the morning due to faulty capsules at check-in. All in all, a great staycation-) Tips for travellers staying in Sentosa: take the monorail for free to Vivo city mall for a movie.

    Reviewed June 21, 2013
    9.7
    Exceptional
    ROY from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in January 2015

    best hotel for family with your children”

    the room very big, very clean and 6 star hotel, perfect for family with young children, close to mrt & universal studio. staff performance & services very2 good. highly recomended for family holiday.

    Everything was PERFECT. The staff like usual gave us an upgraded room from the booking room that i have. So unbelieveble the room was soo big, beautiful, very clean and big bed, so perfect. I was 4 people (2adults & 2children) and its fits on the bed. The staff soo friendly and smiley, make me feels like home. This hotel very close to universal studios as in the center of resort world area. Close to the mrt only 5minutes walk and we can go to vivo city by mrt. It was wonderful holiday that we had while in singapore, and of course we always back to this hotel again when we're at singapore. Thanks michael hotel.

    Reviewed January 11, 2015
    8.7
    Excellent
    Jan from Australia
    Couple
    Stayed 2 nights in April 2013

    Wonderful stopover”

    Location, activities and friendly staff

    My husband and I booked the Hotel Michael as we had stayed at Resorts World Sentosa previously but had not had time to visit the attractions. Our package included breakfast and passes to the Aquarium, Universal Studios and the water park. The hotel was extremely comfortable with large roomy apartments. The reception, conciege and hotel cleaning staff were all very helpful and also spoke English which was an advantage for us. Although we enjoyed staying at the hotel very much, it would be well suited for families given the local attractions. We would not hesitate to recommend the Hotel.

    Reviewed April 10, 2013
    9.7
    Exceptional
    Cristy from Philippines
    Couple
    Stayed 2 nights in December 2012

    Overlooking Universal Studios”

    Few steps to Universal Studios

    we really enjoyed our stay in hotel michael, given the limited time there are so many attractions you can choose within the sentosa island like crane dance, festive walk, lake of dreams, the maritime experiential museum and of course the universal studios. we were given a complimentary sentosa pass for hotel guests valid within our stay, so getting in and out of the island is very easy. there is a free shuttle service to foreign tourists but take note you have to present your passport and singapore embarkation card (“the white cut” as the driver said) to board the shuttle bus. currently, there are two routes: bencoolen/marina route for summer view, carlton, swissotel, marina mandarin and marina bay sands hotels; orchard route for concorde, mandarin orchard, grand hyatt, shangri-la and orchard hotels. if the bus stops in your hotel and there is no available seat, you have to wait for another 30 minutes because the driver will not allow you to stand even if you insist.

    Reviewed December 16, 2012
    9.3
    Exceptional
    Wong from China
    Family with young children
    Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
    Stayed 2 nights in July 2014

    Amazing”

    Comfortable, Nice staff, Near to Sentosa's attractions

    We booked 3 rooms for 6 adults and 2 childs but we were upgraded to a presidential suit. Although we need to add 2 extra beds, we all felt so amazing. The suit is big. The childs can run around and play hide and seek in the suit. Hotel is near to Sentosa's attractions. Our package also included tickets of USS, Aquarium and Waterpark. Staff is nice and helpful. Wonderful stay at Resorts World Sentosa - Hotel Michael!!

    Reviewed July 20, 2014
    10.0
    Exceptional
    William from United States
    Couple
    Deluxe
    Stayed 1 night in January 2015

    Huge Room, Beautiful Wood”

    Size of room, wood decor, bathroom decor.

    Very large, comfy, relaxing room. This is a big room, loved it. Easy to get around the hotel and Sentosa. This hotel is chain connected to the Hard Rock, which means you can use your room key to access the Hard Rock pool and fitness center about a 5 min walk away. Food is everywhere, Starbucks, Mickey D's. All the attractions are close by with the access of a shuttle tram in the main parking lobby. The decor for the Michael is true Michael Graves. At hotel check-in they wanted $100 SGD for room deposit, we didn't have, and they said its ok. Its mainly if you are going to use whats in the room fridge, or room service, or phone, or whatever there policy is for the deposit, so be aware they will ask for deposit in sing dollars upon front desk check-in. Quick, very friendly front desk staff. They had a long term bag hold if you arrived to early to check-in time or were leaving and awaiting for an evening flight and didn't want to leave Sentosa right away. Great place. Go to the Hard Rock and take advantage of the pool! Was awesome!

    Reviewed April 12, 2015
    9.7
    Exceptional
    mark from Australia
    Couple
    Deluxe
    Stayed 1 night in January 2013

    the customer service was so good ”

    the hotel is in a very good spot if you like to go casino.

    our stay at resort world sentosa - hotel michael was so good, the room was very clean and very big. the service was excellent. the lady who was behide the counter was so helpful and she gave us a late checkout so we could enjoy the room, her name was eve, and i would like to thank her for making our stay so good. thank you all from mark

    Reviewed February 02, 2013
    9.3
    Exceptional
    Andy from Singapore
    Family with young children
    Stayed 2 nights in June 2013

    Fun and convenient”

    Big room, quiet surrounding, close to attraction

    The hotel is one of the 6 hotels in Resort World Sentosa. Room is new and spacious, design was nice too. It is within walking distance to all surround attractions that RWS offers. Short walk to the tram station brings us to the other parts of Sentosa and also across the waterway to Vivocity shopping mall, largest in Singapore. The stay is fun and has the feel of going holiday abroad as a local.

    Reviewed June 17, 2013
    9.7
    Exceptional
    Steven from South Africa
    Family with young children
    Deluxe
    Stayed 1 night in January 2015

    Nice Sentosa Hotel”

    Location, staff, rooms

    I've stayed at Hotel Michael a few times and find that its very good value for money considering that it is a 5 star hotel (with very nice new rooms and excellent staff) in a very good location. If you can get it at a good discount then it ends up being cheaper than some of the lower quality hotels that you find on the Singapore mainland. Sentosa also always feels more relaxed, spacious and pleasant to me than the busier areas of Singapore. Considering how small Singapore is it really isn't a hassle if you want to go to Orchard Road or elsewhere as taxis or the nearby train can take you there quickly enough.

    Reviewed April 23, 2015
    8.7
    Excellent
    Leon from Australia
    Couple
    Deluxe
    Stayed 1 night in July 2012

    Clean and Spacious”

    Free upgrade, friendly helpful staff

    We arrived at about 11pm the day of our booking, reception gave us a free upgrade to a suite which was fantastic. Suite was large, unfortunately too large for someone staying just one night (great if your staying multiple days) ordered room service (tira misu and satay and rice) obviously not up to standard of singapore hawker food but definitely tasty, tira misu was quite good. Bathroom in the suite was very large and well appointed. Two tv's means your never short on watching anything however the bedroom tv did not allow for external input. Suite room came with a nespresso coffee machine (complimentary) and some TWG tea's (also comlimentary). The room had a small balcony which overlooked resort world but since most of resort world is under canopy there isn't much of a view except to look at the other hotels. Now for the bad. There was a lamp in the living room which electrical socket was broken from the floor (electrical wires accessible). If i had a child with me i would be furious at the establishment for allowing such a thing to be broken. The clock in the room was dead (battery was flat or clock broken) and there was a cd player which required a adapter to be plugged in to work but someone must have stolen the adapter previously and it had not been replaced. I would recommend it if you wish to stay in resort world as the price was acceptable even without the room upgrade.

    Reviewed July 27, 2012
    9.0
    Exceptional
    Tsung from Taiwan
    Family with young children
    Deluxe
    Stayed 30 nights in August 2013

    3rd time we stay with hotel michael, great resort”

    great resort, helpful, but not patient staffs, great foods and room

    excellent! my family and I visit singapore twice a year for the last five years. We chose hotel michael and hard rock in resort world time after time. It may be expensive, but if you have a membership card from the casino, you can reserve directly with the reservation department of the resort world. You'll be able to get the room at 60-70% off from most of the internet angents.

    Reviewed August 03, 2014
    12345
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    Resorts World Sentosa - Hotel Michael (SG Clean Certified)
    |Excellent 8.1
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Universal Studios
    • Waterfront is within 0.15 km