Find Resorts in Chicago (IL), United States

I have stayed in this hotel twice and the performance is consistent. Value for money, clean rooms, polite staff. What I also loved most was the free shuttle to and from the airport. They also have a laundry area, which is convenient for business travelers. Stay in this hotel if you have activities in the area. If your plan is to do sightseeing in Chicago, you may be better off staying in a hotel downtown. Still, if price is your consideration, this hotel is okay. It's walking distance from the Cumberland MTA station, which will bring you to downtown Chicago in about 45 minutes.

I've enjoyed 2 stays at the Hyatt Regency Chicago and will definitely stay there again next time. The service is perfect and staff show genuine care and concern for guests. They attended to my every need and looked for other ways to assist on things I didn't even think of. And I really enjoy the breakfast buffet... one of the best in comparison to all hotels I've stayed at around the world. Great job!

The hotel is located right next to the Chicago O'Hare International Airport. It is convenient for travellers who are stopping over in Chicago for a day or two. For me, I had just come off a long-haul international flight. It was easy for me to get to the hotel and take a rest after the long travel. The reception was very friendly. The staff greeted me personally and gave me a quick outline of the hotel's amenities. The concierge was also helpful in assisting me in navigating my way to the city centre of Chicago, especially since it was my first time in the United States.

This hotel that opened for the Chicago World's fair in 1893 sits in the heart of Chicago's downtown (the Loop), with beautiful views of Lake Michigan, Grant and Millennium Parks, and the Buckingham fountain that is right across the street. Given the prime location, you would think it would long ago have been replaced by a post-modern resort that would cost several times as much. Instead this capacious hotel still sits in a much more appealing location than the more famous Palmer House, and seems to get by filling rooms with deals like the one I found on Agoda. Sure, our room didn't face the Lake, but we could still see it through the bay window that all rooms seem to have. The room itself was clean and well appointed. I would have preferred two queen beds to the two fulls that the room included, but the mattresses were comfortable and the bathroom was surprisingly spacious for a room in a large metro downtown. The staff was uniformly cheerful, pleasant, helpful and patient. The TV allowed us to stream a movie from a laptop through an HDMI cable that I always carry for that purpose. (This is not a given.) The hotel is huge but didn't feel close to full. For example, elevators always arrived promptly, the lobby always seemed to have room when we needed it. One thing we enjoyed (though others might not): The clientele of the hotel felt rich and varied; this is not a tony preserve of the elite. Negatives: The room smelled a little musty till housekeeping (quickly and politely) replaced the filter in the air conditioner. One day the chambermaid took our towels and didn't replace them. I had to call housekeeping twice before replacements were quickly and apologetically brought to the room. The carpet in the room feels too cushy; I had to lift my feet a bit further off the ground than I am used to in order to avoid catching my sole on the carpet. None of these really bothered us. (OK, the second phone call to housekeeping did annoy me.) For rooms this nice in a location th

We were at the Kinzie for a girls weekend. The hotel was in a great area. We were able to walk to Chicago sites and great nightlife was close by. I also felt I actually got some benefit from the "resort fee" that is charged in Chicago in addition to regular taxes. Not only was there a decent breakfast but there was also complimentary wine and beer for a couple of hours every evening. The hotel had a cool vibe and the staff were very friendly. We loved the hotel.

I’ve booked in this hotel w/o knowing the area very well as it’s the first time for us in Chicago. At the first moment when I landed, I was impressed with the location of the hotel as it’s in excellent surroundings of green areas and quite Neighbour hood. I’ve stayed in this hotel for 10 days where I was astonished by the staff who all were very nice and responsive to our queries and requests. I’ve interacted with most of the front desk staff and found them very polite and easy going people. Need to mention Jim, Syed, and Becky. Additionally Thomas and Euclin who were taking care of building maintain we and housekeeping. Hotel is ~10 mins away from Woodfilwd mall which is an amazing shopping mall in Chicago and Schaumburg. Other shopping and department stores are wishing 5-10 mins by car from the hotel. My family and I, have enjoyed our stay in the hotel which will remain in our memory for long time. Would like to thank hotel management for their attention to their tenants.

It was wonderful when we stayed last year, so I booked it again this year. It did not disappoint on our second visit. From check-in to check-out the staff were friendly, efficient, patient, polite and knowledgeable about the city. We dined in the bar twice and shared a bottle of wine and flat breads in the lounge. Every time the wait staff knew the food and wine and were willing to make recommendations. The service was attentive without being intrusive. The room was very comfortable and clean. The Radisson Aqua Blu is now my first choice of hotel in Chicago. I made the booking 3 months in advance to secure a room. I would recommend it unreservedly for business or leisure travel.

The hotel was beautiful and clean, the access in and out was super easy and the staff was amazingly kind and helpful. If any of them was having a bad day, you’d never know. The maintenance guy that came up and swapped out our mini fridge was efficient and kind as well. Beautiful view of the city and water as well!! It was nice not being blocked by any other buildings (we were on the 21st floor however). The restaurant,Third Place, inside the hotel was beautiful and delicious as well. The housekeeping forgot to replenish the coffee/cup items but that wasn’t a big deal for us, things happen and are missed sometimes. We would absolutely stay here again and recommend this stay to everyone traveling to Chicago.

One of the best hotel I have ever stayed for a transit in terms of value for money. The hotel is a bit far from the airport. I kept waiting longer, although it says the shuttle operates every 30min. Nevertheless, the hotel has advantages in a variety of room rates whose conditions are flexibly set, and in reliable room and service quality offered under the Best Western brand. I will use this hotel again if I should have an overnight stay at Chicago Airport.

We stayed 3 nights and found the room comfortable and staff - especially Jay! - very accommodating. It is a long drive into the city, and traffic was difficult most times we drove in for graduation festivities, but we were totally satisfied with our room. The building is dated but it's clean and the paint has been maintained. It turned out to be an excellent value for us and we would stay here again.

This hotel excellently located and has one of the best staff! From front reception to maintenance staff, they are all really friendly and warm! Our experience in Chicago is made sweeter meeting all these wonderful people at the hotel! My friend and I stayed in this hotel for 3 nights. After 1 hour uber ride from airport and missing the junction to hotel, we were met by Mr Andreie from the hotel reception. A friendly face and warm welcome was exactly what we needed. Mr Andreie was really great - giving us a lot of advise on where to go, what to do, etc... We had a blast exploring places in Chicago based on his advise. The hotel bed was great though our room was really small. The air conditioning was not really working well. There was not much view either. Having said that the hotel was really strategically located, value for money, amenities are working superbly. We also like the idea that the hotel provide filtered water facilities and empty bottles to hotel guests so that we do not need to buy any drinking water from a store. Anytime I am back in Chicago, I will definitely choose the River Hotel!