comfortable with the environment”

Im lost almost 4 hour to find the hotel. The address should be repair. Which the hotel is not located Sri Hartamas. When i show the address to people at Solaris. They say solaris is not at sri hartamas. Maybe the hotel at plaza damas. So we been here and there for few time. Please put the hotel phone number. Im very lucky to get called from the hotel staff at 8pm and they assist me to go to the reception which located inside Mamak Anderson restaurant. Should mention earlier! Put mamak anderson address. Not hotel that cant be find.

Appropriate for business travellers dealing with Government Offices nearby”

As a first timer in this location and attending MITI/Matrade event, it was the perfect choice. General feedback: - Need more road directions to get to the correct Block and parking bays. - Guidance from the Suite management team was most helpful. - Security team (friendly & courteous) makes you feel safe and secure. - Food paradise and spoilt for choice entertainment outlets here to every whims and fancies. - Cleanliness was most pleasing. - Studio room (13th Floor) is spacious and kept simple for business travellers. Thus, family with children on vacation might not like it. - Swimming pool on 12th Floor looks tempting but time constraint to test it out. Maybe for my next trip here. - Overall, it served my purpose and I am glad to make the right choice of accomodation.

Very good”

Convenient location to Publika for business meetings. Lots of restaurant options in the vicinity. Easy access to the city center which is around 15-20 mins away. 1 bedroom apt is spacious and clean. Hotel staff created a Whatsapp chat for easy communications which is great.

Dormitory, not Suites”

The location of place is right on top of Publika. Very convenient. Firstly the notifications came via whatapps instead of email. Entrance is hard to find and there is no lobby, just a security guard. No lobby, no reception. You might be dragging your luggage up and down Publika Mall to find the entrance to the apartments. The furniture & furnishing of the unit is student dormitories standard. Shocking for the price paid and the name “RH Suites”. Malfunction fan. Plain beddings. Cheap cabinets, sofa, shaky tables and chairs. I wouldn’t have paid more than $80 for a place like that. And there is no parking available. Parking at Publika Mall comes at a hefty price of $30 per night. Definitely the most horrible place I stayed for awhile. Strongly advise Agoda to remove them from your listing. They aren’t even qualified to be on Agoda if you ask me. Blatant mismatch between what’s offer vs what’s advertised.

Horrible experience with RH Suites and Agoda!”

This is my first horrible experience booking with RH Suites and Agoda. I was assigned a different studio as advertised in the photos by the host. The room was a smaller unit than advertised, had worn furnishing, and bedsheets were worn too. The studio I was assigned to was Publika C2-15-8B. The bathroom floor was badly stained and the mattress is collapsed and very uncomfortable. I took photos of these and submitted to Agoda customer service. I had booked for 4 nights but the overall condition of the studio was so bad I checked out after 1 night. Beware when booking rooms with RH Suites as you might not get the same nice rooms as advertised in their listing photos. Be careful and insist on getting the exact room you book and pay with RH Suites and don't let them put you in a smaller dirty studio. Good luck.

bad attitude and totally no service”

I had my guest from Korea staying there. it was very hard for him to get to the place and the person contacted was very rude. Saying it was a very simple instruction, if the guest still dont understand what can he do? 1. if you open a suites for public stay you at least must provide a person who can help them when they could not find the place. publika is so big and not all guard know your suites my guest was very angry and feel I didnt respect him by making good arrangement 2. there is no cleaning wervice whatsoever, even the dust bin didnt cleeared away. my other guest from indonesia was staying for 4 days for our business trip and there is no cleaning service, dont even mention toiletries conclusion: basic things of hospitality like courtesy and cleaning service at least you must be able to provide I will not come back to this suite again

Great location and accessibility”

Overall satisfied with location and the affordability. Slightly below our expectation as I would have imagined a more "hotel-like" setup. It was clean and fussfree. We just had to get an airfreshener as circulation within the room was quite poor. Aircon and other faciilities are working well. Security at the apartment were nice and friendly.

Stupid system, nice room”

If you don't read this you will be wandering around confused for an hour like me. Find at address given on agoda, you will notice there is nothing there, to the right is a restaurant, you need to go into that restaurant and ask about R H suites. You pick up the key from there. I didn't know that and was wandering around, kept trying to call the number which doesnt work etc. The room itself is nice, pool is pretty good and the gym not too crowded.

good for location, check in arrangement can be better”

choose this because of location (need to work in nearby area), its a bit pricey when company with hotels w/ breakfast and other services in KLCC. only problem is the check in, the self check in idea could somehow be a bit of a headache, especially if you are travel with no steady connection to internet or phone, or arrived at night, there is absolutely nobody there in person for you to ask in case you have any problem, the security guard is doing a very good job to reject your entry even you have shown him all the booking details, you need to call remotely to another guy / lady to settle .......... which in my friends experience caused her a full one hour to settle........... so if you are not familiar with this arrangement, it will be wiser to go for standard hotel instead of apartment. but to be fair, other than this everything is good.

Very good”

The guards (in uniform) are good and polite. The “staff” caretaker of our room is nice and polite too. She attends to our needs promptly😊 I would just suggest that she should wear proper dress/clothes (casual) not “house-dress” (pambahay) when welcoming a guests. like us😊 No problem with us, but how about other guests. It reflects to your hotel. We were not able to use the TV because there’s no sound. We can’t fix the “blinds” (curtain) of shower room to cover the glass.

We enjoy the stay and the environment. It is value for money too. ”

Spacious apartment with big living room and bedroom. A variety of restaurants and shops around. Friendly and helpful host who responded request and report very fast. Definitely will come back again.

Below average”

Poor mattress quality, not an hotel actually, just a unit of private service suites, very hard to find car park lot, very far to walk from carpalrk, expensive carpalrk charges, poor internet speed, no room service, no room cleaning, receptionist couldn't speak and understand English....

dont use here unless you have no choice”

not clean, dirty, no bath things, no Wifi(they intentionally disconnected the wire to connect to the machine), no channels to watch(they intentionally did not pay for the normal channels that travelers can enjoy) parking charge 30RM per day. if can be satisfied with location only, then yes, choose here. if not, use the other hotel and grab to come to the Mont kiara.

Comfortable time...@ 7th Floor”

Hi there! Had a more comfortable room (7th Flr/C2-7-3A(2)) this time...and the WIFI speed was much better...than before. Will be returning again soon...please reserve 7th flr for me...Thanks!

Good stay to shop”

First time stay at the suites which very near to shopping gallery. Really by walking distance but the parking lot is quite far. Its very good stay to shop.

Simple, convenient & value for money.”

As business travelers, we usually need good/fast (free) internet connection for work & connectivity; this is key criteria. Sadly your in room "4G Modem" doesn't work like 4G...please repair & upgrade...as far as possible. Thanks!

This is an adequate apartment hotel for a night stay”

Nothing much can be said. Looks like a normal apartment suite rented out to public. Clean room and window is looking to neighbor window, so just close the curtain. Parking is an issue for person travelling with cars. Would recommend to go elsewhere unless you don't have other options.

Just use as transit hotel”

I just use as transit hotel while on the way to other city. It's bit difficult to find entrance at the first time. and have to register from guard house then go up by myself to get the key. Understand it's not hotel but should improve check-in system. Luckily I have local number to receive their message regarding how to get the key & enter. If someone doesn't have local number, it's bit difficult to get the information and no way to get in the house. There are many different entrance for residence. Maybe should send e-mail few days before check- in time not only via phone.

Nice room to stay”

near to Publika and many famous coffee shop, security good. suitable for business travel.

Excellent Location!”

Comfortable and convenient stay with lots of famous cafes, restaurants and bistro with just a lift down! Shopping mall, convenient stores and supermarket also within walking distance.