Check in and collection of the keys must be done at Resort Choice Management Mar Menor office:
14 Avda. Mar Menor Avenue, Edif. Geranio, bajo
30384 Mar de Cristal, Cartagena, Murcia.
The office is open:
10:00 - 18:00 Monday to Saturday.
Summer (July and August)
10:00 - 20:00 Monday to Saturday.
10:00 - 18:00 Sunday
If you arrive outside of these hours your keys will be left in the key safe, which can be found on the left hand side of the Resort Choice office.
To access the keys you will need to enter the last 4 digits of your booking confirmation number. Turn the handle clockwise to open. Inside the key safe, please look for the envelope with your name. Inside the envelope will be directions to the property and the keys. Please remember to close the door and turn the handle back anti-clockwise once finished.
In case of emergency please call the third phone number on the Booking Confirmation.
A valid credit card and photo I.D. are required at check-in. If you are collecting keys outside of office hours, to comply with Spanish law, you must present your photo I.D. and credit card at the office on the next working day.
In order to guarantee the reservation, the hotel will charge a deposit to the credit card provided during the booking process. This will be fully refunded once the condition of the apartment has been approved.
Please note that these apartments are self catering properties.