Clean and Space like”

I enjoy the cleanliness and design. Follows the Japanese concept of keeping shoes in the locker at the lobby and slippers provided. It's nearer to the national art gallery and batu caves compared to bukit bintang. Power point and USB ports available inside capsule. Each capsule can be locked. When sleeping if the little round blue lights are too bright just use the black bag provided to cover. Doors can be opened slightly if feel warm inside. Mattress is basic but 2 nice pillows and blanket provided.

Not a quite hotel, very near to main road where u can hear any vehicle pass through. ”

Good location, easy to access and very secure hotel.

Simple, nice and affordable ”

Simple design, friendly staff and reasonable price.

Strategic Location”

I choose Its strategic location (close to KL city centre)

great”

everythings was great except i forgot to bring my own telekung and have to find mosque to pray because the pray room doesnt have telekung. its really comfy except i can hear others in the capsule. they were snoring. i hope they have noise control or something for the capsule.

Clean & crisp”

It is a good stay if you have business (or pleasure) to the surrounding area. Pros: Very clean with basic facilities. Cons: Remote for the smart TV was NOT working and pretty thin walls. Overall a recommended stay for the price you are paying in the heart of town.

It was nice”

This was actually my second time there. The first time I was greeted with a malay hotel receptionist that was to me, quite rude. She didnt take a second to look in the eye when she was asking for my details. No eye contact whatsoever. She was also not so friendly. The second time i was there, a chinese receptionist greeted me and she was nice. The room was nice, just that a few charging port was not working and the tv didnt have normal channels. Thats fine but the youtube didnt even have full exploring option. That should be improved for better customers' experience. Other than that, everything was great. Thank you.

Good”

It's not my first experience with a capsule hotel but Riccarton Capsule Hotel is definitely the worst one. No matter how terrible a hotel is, it's forgiven if you can sleep well. Unfortunately, my night was not that comfy. Disturbingly fragile, I easily woke up whenever someone from other capsule moved. I'm sorry but I didn't have a good sleep on that night.

Exceptional”

This time I stay at their capsule because I came down for 2 days 1 night only. I just feel that the capsule doesn't have sound proof as I can hear my neighbour upper deck woke up and coming down from the staircase. Overall, I still love Riccarton Capsule very much because I had stayed at their deluxe room and another room with bathtub before. Their cleanliness superb good and their staffs always friendly and welcome the guests. It is also nearby to my favourite shopping mall - Pavilion :)

Value for any day stay”

short nap, quick shower, privacy in capsule, clean sheets, easy checkin and checkout, check in time less than 5 min. free parking available, 30 - 40rm stay for single bed

Exceptional”

The place is very clean and the capsule is very comfortable to sleep

Best”

Have stayed here for abt 3 to 4 times... n each time atleast 2 to 3 days. A very good budget cheap clean n quiet place to stay.

Value for Money”

Hotel overall is clean. Secured safe box, shoes locker, and the capsule itself. Really value for money, but location wise may not be that great (nearest LRT station may take longer time if by walking) plus is with limited parking space around the hotel.

Really confusing Morning staff”

Guys its obvious the hotel isnt half full; to refuse my request for a lower capsule.. please dont underestimate people.. by the end of the day your charges are paid in complete, Better I recieve a treatement of the usual, not a smile; but honoring an eligible request of a lower capsue ONLY! 3 capsules are filled in mu location now atleast 1 empry lower bunk.

Very clean interior”

First time experience staying in a capsule, so decided to just try it for a day but ended up extend 2 following days. Overall very satisfied , recommended for all that look for budget yet quality stay.

Cheap, clean and comfortable!”

The place was really great... i wanted to stay for only 1 night but extended 1 more extra night because i just loved the enviroment n hw comfortable i was. The capsule was gud, equipt with pillow, blanket, power socket, tv, n wifi. Each capsule is always close n locked therefore u dun knw who is staying around u so u dun feel uncomfortable. The only downside is the bathroom has smell sometimes especially at night. Most of the time its clean. The staffs werr really helpfull. I would definately go back there!

CLEAN COMFY HOTEL WITH GREAT STAFF”

Highly recommended capsule hotel! Place was safe, Spacious with own lockers, clean well maintained bathroom/ showers and working hair driers. Shampoo and body wash constantly refilled. I highly appreciate the privacy and cleanliness of each pods. Has hot and cold water dispenser so no need to buy bottled water. Provided a space to iron clothes so it's a plus. Staff greets you every time with a smile and even helped me book a cab to the airport. Highly recommended! Will stay here again. Thank You!

Clean Budget Hotel”

Best budgeted hotel I have ever been to. Bed feels nice to sleep at and everything including the facilities and rooms are clean and made me feel at home for a one night stay. Thanks for bringing such an amazing deal as well. Thank you and keep up the good work!

Need improvement ”

if your destination is tourists spots or popular malls, then it better not to stay here as it’s 2-3km to the Petronas Twin Towers and it’s even further to Pavilion. We booked Grab and the drivers weren’t familiar with the route and we waited for a long time at the reception. Those drivers seemed to make the wrong turn. This hotel is by the roadside of the main road where you hardly find any food stalls nearby. We stayed on the 3rd floor where the carpet along the walkway was smelly. There was only one cleaner. The switches in our room not functioning well and ended up the cleaner lent is his card and he went to the counter to get two more room card for us, one was inserted to get the electricity (couldn’t be removed as once removed the electricity would gone) and the other one was for us to get in and out. There was a free service of hotel shuttle but only to the hospital where were told by the receptionist.

Aircond not cold at all !”

The room was terrible ! Aircond not cold and leaking ! Can’t solve this problem and room is very small , not like the picture shown in website . No shampoo no hair drayer . Bad experience . Won’t be here anymore