Well laid out compact room”

We opted for a corner room which gave us 20.5 sq m instead of 18 sq m. Within that small area, the room was well laid out with access and bed side table to both sides of the bed. The bed was somewhat hard. The provision of electrical sockets was good. One oddity was that the only English language TV channels were what I consider to be government propaganda such as Voice of America.

A hotel that far meets my expectations ”

The hotel is strategically located near eateries ,shopping & transportation ie bus & train station,making it easy for anyone especially those with families to get anything they need. Hotel provides every amenity needed by their very polite staff, & well trained housekeeping team that keeps rooms very clean. Comfortable rooms of a good size for us . Truly value for money.

Good hotel”

Near to train station, within short walking distance to many good restaurants nearby; comfortable bed with quiet aircon. We slept very well in this hotel. Will come back again if we visit Tenjin.

excellent service”

Easy to communicate, and gorgeous service! Even I lost an item in outlet, the staff can help to call and end up outlet found it and sent back to Hong Kong.

Excellent”

Staff are friendly and helpful. Stayed in corner room and the size of the room is just nice for 2 pax. Walkable distance to shopping malls from hotel.

Excellent hotel”

Perfectly located in Tenjin with 1 min. walk to the underground street and 2 min. walk to Mitsukoshi. Helpful staff. The breakfast is good but you can skip as it’s very easy to find good food around. The size of my double bed room is not bad when compared with the same room type of other hotels in Japan. Will definitely book Richmond again in my next trip to Fukuoka. Highly recommended.

Nice”

Good location, short walk from Tenjin subway station Shopping everywhere. Room size and facilities great. Yatai stalls just besides hotel. Breakfast spread was good. Front office staff can converse in english.

Nice room and convenient location.”

The moderate room is spacious and clean. The bed and room itself were pretty big for Japanese standards and comfortable. The hotel is centrally located, in the Tenjin shopping district of Fukuoka, within a 5 minute walk to Nishitetsu Fukuoka Station. The only minor issues were that the hotel faces one of the main roads in Fukuoka so traffic noise can cause a disturbance, even though you are staying on a high floor. The front desk staff were polite, but as usual, need to be trained and educated about who they are supposed to require a copy of a passport from. The rule is only non-resident foreigners are supposed to present their passports to the hotel. But just by looking at me, the first question they almost always ask in me English me, May I have your passport? I then have to explain that I live in Japan, so I don't need to present a passport to them. They just assume that me not looking Japanese or not presenting reservation information in Japanese that I don't live in Japan.

Nice Hotel”

Good Location

Exception Value!”

No complaint whatsoever about this hotel for its great value! The location is excellent, near the shopping district, steps away from major department stores and the underground mall, close to all sorts of restaurants. The on-site parking offer nice convenience on our trip. The price is lower than most in the area, and the room size is quite large for business hotels in Japan. Staff are friendly and helpful, and the rooms are clean and tidy. Very satisfying stay overall, and will definitely return if staying in the same area.

Group Travellers from Hong Kong”

Excellent location for shopping and food. Can easily catch a taxi to everywhere. Room (twin & corner rooms) are spacious, clean and tidy. Good breakfast available at an extra charge. Staff on site is helpful. It could be even better if they can help with restaurant bookings before we check in.

Up to standard”

The hotel is clean and up to standard.

Good hotel nearby Tenjin”

Live three night in this vacation. Room cleaning is very good every day. Hotel is also new for everything. It's nice!

Attention to details and very friendly staff”

I got a twin room for my family and a small baby. They order a babycot and prepare my room by shifting the twin beds together. + for their attention to details.

Great Hotel at Great Location”

I stayed at the hotel for one night and it was a very satisfying stay. The location is right at the middle of Tenjin area and you are close to everything - shops, restaurants and bus terminal. Room is clean and equipped with comfortable amenities. I will recommend to everyone.

very disappointed”

I used to have a lot of business trips in a year and had a bad experience. I had rederved a room at the Richmond hotel in Fukuoka, Japan and arrived there at 3:40 but my room was not ready. When i asked them why it was not ready yet they said that it happened since i did not let them know my arrival time. Should i always let them knoe whenever i book a room? Don’t stay here. Even the room condition was not satisfied. I am very disappointed.

Richmond Hotel Fukuoka Tenjin”

I was pleasantly surprised staying at Richmond Hotel Fukuoka Tenjin. Its location is great, besides major department stores, shops, convenience stores, and restaurants. It is also close to the subway. What surprised me is that they provide a smart phone with LTE/4G mobile data on loan while your checked in at the hotel. It allows you to search for things while on the go, use google maps, make unlimited calls (to certain countries), and even post and upload photos on your social media. I would definitely stay here again, if I happen to be in Fukuoka!

Convenient. Near Tenjin bustling area”

5 minutes walk from Tenjin airport limousine bus terminal which is connected to Mitsukoshi Dept Store and Solaria Plaza. 3 minutes walk from Tenjin underground shopping mall. Double room is spacious, 18sm. They offer a welcome drink in their café on the first day.

Pleasing hotel in a great position”

Pros: has all facilities, very clean, modern, well appointed, great location with subway, trains and buses a few minutes walk away, has night light switch next to your bed, non slippery bathroom floor, all shopping and eateries 5-15 minutes walk away Cons: bed too firm, uncomfortable pillows, no breakfast available due to renovations

Great location”

This hotel is located near exit 12 of the tenjin underground arcade. There is an escalator up which is great with luggage. There is a loft shopping building next to it an a few yatai outside. It is also walking distance to a family mart. The location is great and convenient. Rooms are the usual japanese size and had 2 chairs which was good. They have vending machines and a microwave on some levels. Check in was quite easy. Staff were polite and helpful. Would recommend and would return.